Prices continue to climb. And my stuff in storage got all dusty and dirty. Everything must be…read morecovered completely or it will get ruined. That said, if you cover your stuff and you are good with prices.....the staff was always friendly, and the gates were open during convenient hours 7am-9pm.

Tyler was very informative, thorough and patient! He made me feel my belongings are safe at this…read morelocation.

Always great service here from Diane & Ron ( on site…read moremanagers)Have rented short term & long term. Currently I have my RV stored. I am very comfortable with their care & security. Value is good & I am a customer because they treat us well & appreciate the extra care they provide us Highly recommend if you need storage in Las Vegas@ a central location!

I've had my things here at Stor-it Mini for over 7 years! Yes, 7 years. If you're looking for a…read moregreat, reliable & super genuine storage company, this is the place ! Their spaces are affordable & clean. Also, they're safe. I've never had any issues with them & Diane (Manager) is literally THE BEST! She'll always go ABOVE & beyond to help. Sadly, I've grown up (LOL) & I have a bigger house now to Store my belongings. I only wanted to write this review to tell DIANE & THE ENTIRE STOR- IT MINI STAFF THANK YOU FOR STORING & PROTECTING MY BELONGINGS.

I have been a customer of safeguard mini storage for many years. I am so impressed with Terrie, the…read moremanager and her assistant Francisco. They are super nice, professional, helpful, and they care about my stuff.

After using this storage unit on two separate occasions over the last 3 years or so.. I've seen a…read moredrastic downward spiral in customer service and overall good business practices. On our first experience with renting a storage, we were met by the nicest older gentleman. He informed us of the policies and hours, which I must say are quite limited on the weekends.. but it was all about location/price. I think they close at 2pm on Sundays. At one point, our key broke off inside the lock and the same older gentlemen helped us remove the key and made sure we secured our storage with no additional charge. They also had another lady working, she was frequently riding on a golf cart.. Very nice too! She once let us come in with an entire truck full of stuff right at closing time with no hesitation. I wish I could say the same of the most recent experience there. At the end of 2014, we re-rented a storage and when arriving found a middle aged gentleman training with the older gentlemen. He informed us he wouldn't be working there anymore but this middle aged guy would be the new manager. Cool. About 2 months into our rental, I came to drop off some items. To my surprise.. I found the roof being updated. Also cool. But to my horror.. I found TONS of asphalt and wood pieces on my items inside the storage. Not to mention the nail puncture my tire suffered.. Not cool. I understand updates need to be made and I like the fact that my items would be stored securely from the elements. What I don't like is not being informed at all. A simple letter/postcard letting the tenants know of the work. THEN I could've moved/covered my items. The most recent issue being their attempt to rip the owner of the property off. I pay my bill every month by credit card (really debit with visa logo). I lost the key on my last trip to remove items from the unit and went to the office to find the wife of the middle aged gentleman. Explaining the situation, she offered to cut the lock for $25. I tried to reason with her to cut the lock for free.. no luck. She looked at her computer screen and says, "OK, that will be $25 CASH". (emphasizing the "cash") I told her I only had card and she said the system only accepted cash.. I inquire why I'm able to always pay my rent by card and then she started to backstep. She calls the middle age guy in and they "OOo and AHh" at the computer for about 30 seconds and finally "figure out" how to take the payment by card. Shady. I do not recommend this storage unit with the current management. The old peeps really cared about the place.. These people are just looking to make some extra bucks.

This entire business gives off the energy of someone who doesn't want the job they have and doesn't…read morecare who it impacts. My unit was broken into and items were stolen, and Smart Stop did less than the bare minimum to help. While Karen and Kelly at the front desk were very friendly and helpful and I'd give them 5 stars, the company does not value security or protecting your belongings. There are no hallway cameras, so there was no video evidence of the break-in, so no way of tracking lost items down. When I reached out to process a claim for losses, the entire process was granular and frustrating - they wouldn't lift a finger until I filed a police report - something that would be a waste of time with no evidence to provide. I mentioned this and their claims specialist Terri told me "well, miracles happen." I don't want a miracle, I want Smart Stop to take security seriously. After submitting a detailed report I waited 6 weeks for a claims check to arrive for even less than the value of my items. I appraise items professionally and sent a very modest valuing for my stolen possessions, and when I was asked why the check amount was less than indicated on the paperwork I provided, I received a one-sentence reply: "Items are depreciated." When I responded indicating that the prices I gave were accurate for age and condition, I received no reply. By the way, all of this was after the monthly cost of our unit went up considerably to nearly $200 a month. Smart Stop clearly does not care to do even an adequate job in the security department, the space is dingy and falling apart, and the facility *does not* feel safe to be alone in after dark. I terminated my contract and moved to All Storage and the quality difference top to bottom is night and day, and so far it's cheaper too. Don't waste your time with Smart Stop - this company seems to be either unaware of or resentful of the responsibilities they signed up for.

Nice facility, but broken exit gate that they have had open for over a month caused me to get…read moretrapped inside one night. Not only did the manager not come down from the apartment to help me get out, she yelled at me and claimed I verbally assaulted her after I backed out through the semi-open exit gate. Why can't they just fix the exit gate and not force customers to back up/ u-turn to leave out the entrance? The homeless are helping themselves to the air conditioning inside the hallways during the day- it's not cool. I also dropped my phone during this incident and somebody happens to swoop it up and walk off with it. Not a great experience here. Go to U-Haul instead!

If they have available units here, your search is over! Even if there is another storage unit a…read morelittle closer to you, I'd still recommend you rent a space here -- it's worth it. Heather and Angel are very friendly, accommodating, attentive, and are great about answering questions and getting back to you. They take their security very seriously, and I knew that my stuff would be in good hands. Clear communication, professional, clean facility, I could go on and on. There is a reason there are so many 5-star reviews for this particular location on the Extra Space website. Highly recommended. Thanks, Heather and Angel!

If you know how long you will need it, better pay in advance to lock in the price because they will…read moreraise your rent as much as 50% as soon as they can. Also, they made me buy a new lock even though I already had an Extra Space lock from a previous rental. Said I could return it (it is still sealed in plastic unused) when moving out for a refund. After 6 months I moved out and they refused to refund it. Guy said I should have returned it when I first rented the locker? When I first rented the locker I tried not to buy it in the first place! This makes no sense. Now I have two Extra Space locks I will never use because I'm done with this company!

The gentleman that helps you out keeps the units clean and locked until you are ready to use it. He…read moreis open seven days a week from 7-5, just make sure youre out of there by five because he closes the gates and lets the guard dogs out! :)

Nice, friendly staff!!!! The best part is........it's cheap! 8 x 10 unit for $55 a month and only…read more$15 deposit!! The only bummer is it is not climate controlled. However, its cheap and no drama!

Golden State Storage was one of the closest storage options to us, and I'm so glad we chose them…read more We needed to renovate our garage, and the first step was getting some large items out to create space to work--there was a lot to do. We originally stopped in a little over a year ago and met the couple who runs the place, and I was immediately blown away by their customer service and genuine kindness. They made sure we were signed up for the online internet special (thanks Yelp/Google!), walked us through insurance options, helped us choose the right space, and had us all set the same day. Super easy, zero stress. Fast forward about a year and a half later, we called to ask about cancellation. To our surprise, they remembered us right away. They talked us through timing and options, and we decided to use the final month to move everything out and sort through boxes. When we came in to wrap things up, they already had our account pulled up and let us know everything was good to go. They were incredibly sweet from start to finish. We've already recommended Golden State Storage to our parents and will absolutely continue recommending them to anyone who needs storage. Great people, great service, and a truly positive experience all around

The time came again where I needed a storage unit and after 6 years I came back to Golden State…read moreStorage. As before very friendly service and a good value for a very secure and clean facility. They have RV storage and a good variety of different size storage units. I highly recommend coming here for all your storage needs. A++++++++

This is my first time using a truck with U-Haul and I had a really great experience moving heavy…read morefurniture. Manager Loretta helped me out and she was very accommodating. We had a few set backs but she handled everything with ease and was very kind. Also the price is great, nothing outrageous at all for someone in a pinch. I really like this location and I'll return to U-Haul for any future move. Thanks!

Busy van/truck rental spot (may not have same day rental available). Located next to the cheapest…read moregas station (US Gas with carwash) across the street. Closed later than other U-Haul places. We only rented for very very short distance so not much happened. Loretta and Richard are super sweet (covid safety still practiced for customers, and safety for their own health).

Sharay was amazing! Her customer service was top notch. She was patient, answered all our…read morequestions. If she didn't know the answer, she hopped on the phone & to ask her boss. She was an absolute delight to deal with.

I came in a few days ago and had an amazing experience with Denise! She was super friendly, great…read moresense of humor and extremely helpful. She answered every questions I had and made the whole visit pleasant. I definitely recommend her. Thanks Denise!

Love just Loooooooove The Lady Manager, she's a joy speaking with and she's very helpful…read more. The only reason why I haven't left this storage!!!!

Ms. Pam is absolutely amazing. Great customer service. She goes over and beyond to help her…read morecustomers