Epic Roofing was amazing! They were so professional, quick to respond, spent plenty of time explaining the process, and had very reasonable rates. They also had plenty of guys working on the roof at once so the project was completed so fast! We needed a complete reroofing and redecking and the project went seamlessly. Would highly recommend working with Epic Roofing! read more

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This review is regarding a fairly significant project that spanned 12 units on a six figure contract. I'm not going to mention much about the project itself but only that it took way longer than the initial estimated time line. Now, with 12 units, its expected that some things will go wrong and things certainly did with mine. During the install on a late Saturday in December, their workers blasted through the roof, attic, and into the ceiling of the second floor bedroom. The expectation is to fix it, you would think they have at least some extra OSB and drywall to tempoarily board it up, but no, only some thin plastic. Keep in mind that at this time in GG, it was an unsually cold winter and temperaturs reached low 40s that weekend, ampified by being on the second floor. During the nights, this cause some pretty stress situation with a teenager in his finals week and an infant in the house; you can imagine the distruption. It wasn't fully addressed and fixed until Tuesday - still with the fringe cold and winds during the nights until the repair above the bedroom. Now I wanted to wait until the end of the project so we (as the community) would bring up the different issues, and to my surprise, Nelson, the foreman assigned, reached out first. He was understanding and we had a productive conversation with the understanding that he would call the next day with a resolution followup. Next day, there was no call. In fact, I waited two weeks and gave him a follow up. The number went to their overflow line and I left a detailrd message with the receptionist for Nelson, expecting a call back. Another two weeks passed and I called again, this time reaching Nelson directly. He recalled our conversation and said he would "follow up" but, guess what? Another empty promise. Thats 3 contacts with zero follow ups and its been over a month since the initial conversation. In the grand scheme of things, this should be such an easy resolution, but I guess to them its not as important with the lack of follow ups - which leaves a very bitter taste. read more

Epic Roof Replacement - Damage done during install. - Roofing Near Me - Burbank, California

BEWARE - This company is breaking the law. If you sign up for a free quote, you will be inundated with e-mails - none of which have an "unsubscribe" link which is against the law. Replying to any of their e-mails with "unsubscribe" or any expression of your desire to be removed from their email lists will get you bombarded with even more emails. I will never do business with a company that is unethical and uses these hard sale tactics. DO NOT GIVE THEM YOUR EMAIL OR PHONE unless you want endless spam emails and calls. UPDATED AFTER THEIR RESPONSE: I have included a screen cap of the bottom of their email where all companies that solicit or have mailing lists are required to have a link to unsubscribe. Notice nothing of the sort there. This particular email came from "EPIC" with email address as "contactus@epichomeupgrades.com " and a reply to address of "David" who's emaiaddress is "david@epichomeupgrades.com". read more

Epic Roof Replacement - Spam email with no required "unsubscribe" link - Roofing Near Me - Burbank, California

I recently contracted epic roofing and thought the overall process was pretty good. I would use them again or refer to my family and friends. The project manager on my project, Nelson, was really helpful and answered all my questions. He was also on top of the entire progress and updated daily on timing. We had a little hiccup on the city permit, but Nelson took care of it right away. Their quote was the most reasonable I I received, so recommend them overall! read more

Epic Roof Replacement - Roofing Near Me - Burbank, California

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Epic Roofing went above and beyond for helping us with our new roof. Their incredible team notified us the order of work that will take place. We just want to express our appreciation and gratitude to the following individuals: Darrel, Nelson, Mauro, Hugo, Isaac and Emanuel for their excellent leadership and workmanship. I am highly recommending this company for all your roof issues. Top quality service from beginning to end, THANK YOU! read more

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I had a great experience with this roofing company from start to finish. They were punctual, professional, and incredibly easy to work with throughout the entire process. Communication was clear and consistent, as they kept me informed, answered all my questions, and made sure I felt comfortable with the work being done. The roof looks fantastic and you can tell they take pride in their craftsmanship and attention to detail. They didn't cut corners and made sure everything was done right. I also appreciated how clean and organized they were. After the job was completed, they did a thorough cleanup- no nails, debris, leftover materials anywhere. Overall, I couldn't be happier with the results if you are looking for a reliable skilled and professional roofing company, I highly recommend them. read more

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If I could give more stars, I would. I had a great experience with everyone who worked on the project, especially Alex, the project manager. My mom is elderly, and he made sure she was kept informed about inspections and updates while always being kind and considerate. The roof was replaced quickly and thoroughly. I highly recommend them. read more

Epic Roof Replacement - The roof replacement looks fabulous! - Roofing Near Me - Burbank, California

A little bumpy start but upper management resolved issues and the job came out great. Reasonable price compared to other proposals. The roof is better than the original. This was a tile relay with upgraded with the new waterproof underlayment. They went out of their way to find recyled same type 1980's tile. replaced and painted rotten faschia. read more

Thank you for the new roof. I appreciate Victor getting back to me on my concerns. Job was completed quickly. Price was lower than other estimates received. read more

We started search for the roof replacement with a few roofing companies in early Nov. With Epic roofing, the price was competitive with others but be aware, the damaged wood cost can be very costly. We selected Epic because the warranty and material was good. We started the job in mid Dec. The communication with the project manager, Nelson, was OK at the beginning but it went downhill after a few issues encountered with the replacement. First issue, the crew has no concept of time and sloppy job clean up. They were working until 7PM, in the dark the last day so needless to say, they didn't clean up very well since we find quite a few nails on the driveway. They didn't paint one of the vent correctly (see photo). When I brought up the issue, the project manager said they are not able to fix it. Second issue, they plugged in a few power tools (mostly nail guns) and triggered the electrical outage. I told Nelson that we don't have any issue until his crew started using the electricity and he said since it is an electrical issue, it is our problem! After a few conversations with him, sales person (David) and production manager (Julio), they agreed to send an electrician to take a look at the problem. The electrician was able to solve the issue but did mentioned another issue with the service line (on the roof) to the electrical company. Third issue, the weather was raining and windy and the new roof held up well but it knocked the electrical service line lower since it was not secured properly. We called Edison and they said that it was the roofing company that caused the issue (see photo). Again, we contacted Nelson after many phone calls and text, we connected and he denied that his crew has nothing to do with it! I contacted others and Julio offered some option but not so viable and no compensation. However, at the end, he offered some compensation for this damage. Fourth issue, they finished the job in Dec and we just received the final city permit in mid Feb. The city inspection was delayed weeks after weeks due to some corrections. Bottom line, save yourself some headaches, DONOT use this company!!! read more

Epic Roof Replacement - Bad paint job - Roofing Near Me - Burbank, California

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Terrible customer service. Attempted to contact them for a quote by phone and on their portal marked as "Instant Quote" it is not instant. After info are inputted, it just said someone will call back. Tried 5 times, with no respond. C.L. read more

Great roof Great project coordination and installation Very respectful of my concerns regarding landscape driveway pool etc damage during project. Beat compensating price by 3k read more

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This company is a joke. They sub the work. I was constantly having to check the work it took them several call backs to do the work as promised. They left nails under my roof damaged all my exhaust fans in the house worst decision.in my life they actually are so ass backwards they roofed over an exhaust outlet on my roof and had the gall to me I didn't have the hole prior. And the kick in the pants no warranty from the manufacturer because they installed incorrectly read more

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I would like to personally thank David and his staff. It was a great experience from start to finish with my roofing job. Workers were very polite and courteous. After performing their work they made sure that the area was clean and maintained before leaving the job site.My neighbors also was pleased of the workers cleaning there area as well. I would recommend Epic roofing to anyone looking for a honest dependable Company. Thanks for my beautiful roof. Mr. & Mrs Lenon read more

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Victor and roofers did Very good job We recently hired this roofing company, and we are very happy with the results. The team was professional, punctual, and easy to communicate with throughout the entire process. They worked efficiently and paid great attention to detail. The job was completed on time, and the quality of the work is excellent. The roof looks great and was done even better than we expected. They also kept the work area clean and made sure everything was properly finished before leaving. Overall, it was a very positive experience. I would highly recommend this roofing company to anyone looking for reliable and high-quality roofing work. read more

I had a very good experience with Epic Roof Replacement. Everyone I encountered was very helpful, and clearly explained the process in a friendly and professional manner. Honestly , I did not shop around much, but so far, friends and neighbors do tell me that was given a good price. Also, the workmanship is top-notch. I would definitely use them again. read more

Epic Roof Replacement - Roofing Near Me - Burbank, California

Epic roof did a great job. They started and worked every day until completed. Julio was a pleasure to work with and was on top of everything

I've just had my roof replaced by Epic and I couldn't be happier. Everything they promised was delivered perfectly. They came when they told me, they were really professional and the roof looks incredible. Everyone from Oz and Julio, to Antonio were amazing. They use top brands, and Antonio would answer my questions before I asked them, as obviously they've done this many times before. If you go with them I hope you get Antonio, he was so patient with me (I've sent many texts with questions ‍) and professional. I was even there when the city inspector praised them for their craftsmanship. Did I mentioned that I went with them because they had the best price? If you are looking for roof work, I can't recommend them enough. read more

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Unfortunately I had to replace my roof. Epic Roof made the process very easy. I received a quote the same day with satellite imaging of my roof. It was a well priced quote. I requested bids from at least three other companies. I also requested a person to visit me at my home and they did. Same quote too! My project manager Antonio was well informed and addressed my family needs with great communication. Actual work was done in a few days. Clean and efficient:) From the beginning to the end when I received my permit and warranty Epic Roof delivered on their promises. Thanks. Antonio and team. read more

We needed to update our roof to qualify for home insurance. We spoke with several roofers and they were not interested because of our location or their quotes were missing items. Epic was mentioned to us, so we gave them A try. Not only was their quote spot on but they didn't miss necessary items and materials. Even with the additional cost of a solar attic fan, their price was good. I can't say enough about their sales team, job manager or install team. Everyone, explained what to expect each step of the way. They were tidy and cleaned up each day. The workers were both respectful and pleasant. I was impressed how they used a commercial magnet to locate nails in the grass and on the driveway. I would highly recommend them, given my experience. read more

Epic Roof Replacement - Front finished - Roofing Near Me - Burbank, California

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I found Epic Roofing from Google and met Richard and his Supervisor. Down to earth guys, very knowledgeable and honest! They have absolutely thee best prices hands down! With even a better financing monthly rate if you need options! I couldn't find any other company with even close the same price, let alone the amazing 50 year manufacturers warranty with 25 year labor warranty. (That's what they offered me but may very depending on your location, house, budget and type of roofing needed. They literally had the best price and the VERY best Warranty and brand I highly recommend these guys for all your roofing needs. They clean pretty much everyday, do clean sweep with a magnet of the yard to get rid of all potential nails and metals that may have falling during the demo and construction process. Very professional and hard working. Ask for Richard, friendly no pressure sales and n their service, product n warranty speaks for itself! Let them know PJ sent you! #PajamaCrew Approved! read more

BEFORE YOU READ THIS REVIEW: In my conversation with owner Oz Pesach, please note that I NEVER threatened to post a negative review. I believe threatening in that manner is unethical and as such, the topic of any review on Yelp never occurred. It's truly sad that Mr. Pesach has chosen to sink to the level of falsehoods but is another example of why you should avoid this business. UNETHICAL - MANY REASONS TO AVOID EPIC - This company does not respect the customer. Having seen their many promotions online - I reached out and quickly received their AI generated competitively priced "proposal". I arranged to meet roofing "specialist" David at my property. When David failed to show, I texted, only to discover he was hours away. He quickly offered me $500 off the price. Days later, his associate Richard arrived and did a detailed inspection of the roof. We agreed on price and I signed a contract. I paid the $1K deposit that evening and was told project manager Julio would be in contact. When Julio never called, I got concerned. Two weeks later, Richard called to say he hadn't factored in the pitch of the roof - Epic would require an additional $3200 or they would cancel the signed contract. Their "take-it-or-leave-it" approach was insulting, as if they were doing me a favor by even talking to me. The next day owner Oz Pesach emailed and canceled the agreement. When I reached out he unapologetically told me he wasn't going to make any money on the job, so he's walking away. Hardly the same company that declares in their glossy folder "Your satisfaction is our Priority", Successful projects depend on clear communication", "We're here to make this Project easy and hassle free for you". EMPTY WORDS, UNAPOLOGETIC BOGUS PROMISES. Save yourself the hassle and look for a company that truly appreciates your hard-earned dollars. read more

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I need to replace the roof because there was a leak and I found Epic which gave me a reasonable quote. Once I decided to move on, it was easy to schedule the appointment and within one week, the roof replacement was completed. The communication was easy, and Antonio was great to work with! He sent me pictures to show me the work progress. Overall I had good experience. read more

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Epic Roof replaced my roof a few months ago. David Neith the Roofing Specialist was great and professional. I received a quote via email. I was a little concerned because the quote was the lowest. Keith came onsite and assured the quote was accurate including two squares for wood repair. Everything was done accurately, on time and with permits. I also love the solar fans they installed. read more

Adam T. from Epic Roof originally came to give a bid on my project back in March of 2025. They did not START the project till August due to not having their Insurances and Workers Compensation paperwork ready. Months had passed by and even when they did eventually replace my roof they did not properly assess the full roof and claimed that certain portions were not changed because they were NOT in the scope of the project. I trusted their expertise to properly evaulate what really needed to be changed out. Becasue of this after the most recent rains - I still had leaks in portions because their lack of evaluation and they are blaming me. They also refuse to come do more work unless I increase the scope of the repair - There is a lack of communication at their office between Estimators and Installers and Foremen(Julio etc) . I kept getting different answers from different people. Months had gone by between deposit and start of project when I could have had other companies finish all the buildings. I will have to seek a 3rd party to fix and do work they won't do. This is after spending $10,000s already with them. I am just VERY glad, I did not give the rest of my buildings. Buyer Beware - I am sure they have done good projects in the past but I had a HORRIBLE experience. read more

They did an amazing job!!! quick and very fair pricing, all went well and they communicated very well to the end. highly recommend for anyone looking for roofing. read more

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My experience with Epic was excellent from beginning to end. Their Salesman Darryl was professional and thorough. The crew supervised by Antonio started work on a Monday and finished in just three days. He and Julio needed to make an adjustment in how they did the ridge cap vent and they explained this to me and showed me the materials they would use. Natalie in their office handled the billing and payments and assisted me after the sale with documentation I needed for my insurance company. I recommended them to a neighbor and her roof is under construction as I'm writing this. read more

Your Epic team did an excellent job installing my roof! From Darryl, Julio & Lupe, they are an Asset to your organization.

While the roofing work itself appears to be Epic, my experience with the scheduling/management aspect of this project was significantly disappointing. For instance: communication was poor; I had to call/text multiple times to get answers, and my calls/texts were often not returned promptly. This lack of organization and communication from Julio created unnecessary stress throughout the process. I would caution potential customers if Julio is involved in your project you might want to ask for someone else. read more

After researching roofing company's I went with Epic Roofing, I am really glad I chose them! They were very professional and friendly. They took care of everything and even arranged for the financing They were communicating with me on every step of the project. Adam Torres was my initial face to face to get everything started. They always sent pictures during the process and left the site clean after their daily work. They arranged for the final inspection, I was impressed that it was basically hands free for me! I want to give special accolades to Antonio Lopez who was on top of everything and left out no details during the whole process! He was very professional and polite always Overall I'm very happy with the results and give many thanks to the whole work crew and everyone associated with the roofing project! I highly recommend this company to everyone read more

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Truly a great experience with Epic Home Upgrades to install our new roof. From start to finish it was an amazingly simple process. Financing was a breeze - literally less than 5 minutes to apply. They came out, provided a quote, called later to confirm details, set a date and in 3 days it was complete!! The team was fast, efficient and super friendly. I cannot believe how sweet it looks and how quickly they made it happen. We can now bravely face El Niño without a fear. read more

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We love our new roof! Oz hooked us up with a fair price on a beautiful new roof. Julio and Antonio were both helpful and conscientious. Thanks Epic! read more

Epic Roof Replacement did an incredible job on our roof! Julio the production Manager helped me through the process and it was seamless! Grateful to work with such a great company!!! read more

Great communication and the crew was very timely and cleaned up the job site well. Pricing was transparent and fair as well read more

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DO NOT RECOMMEND - Unfulfilled Contract and Poor Communication Stolen Deposit I hired Epic Roofer after receiving an estimate from a representative named David Neith. We signed a contract on May 5, and I paid a $1,000 deposit with the understanding that the roofing work would be completed within approximately two weeks. As of June 20, no work has been started, and l've received only vague excuses and repeated delays. Despite numerous attempts to contact Mr. David Neith for updates or a refund, he has not followed through on the promised services or give us our refund back. This experience has been extremely frustrating and feels like a breach of contract at best and at worst, a potential case of fraud. I am contemplating now to report this matter to local law enforcement. I strongly advise others to exercise caution and avoid working with this company I want to speak to the owner of this company and get my $1000 deposit back. read more

We would like to thank Epic Upgrades Roofing company, with their diligent hard working roofers. From the beginning they were contacted, David helped us with the contracts and negotiations. He was on top of every single question we had, and answered it with expertise. His level of communication and professionalism is above average! Once again, we would like to thank this crew for all they did for us; we are extremely grateful and thankful for their service, and hope their business expands furthermore! All the best, Maria T., Benicia & Patty Lopez read more

Best company to work with. David Neith was very professional and always responded quickly to all my texts and calls. Epic was very fast on doing everything and also recommended a good company to do our insulation. Their price was very competitive and the workmanship was top shelf. They made the process so easy. I was not stressed at all during the insulation. read more

I used Epic for my own home in Torrance. They were very efficient and did a fantastic job. They completed the job on time for a better price than others. As a Top Producing South Bay - RE/MAX REALTOR I will be recommending them to all my clients. Thank You to the Epic Team... read more

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I just want to thank Julio Lemus, project manager for a job well done coordinating on our second property that we asked Epic Roof Replacement to replace our very old tile roof. We are very happy with the replacement. Your 'team" were awesome, courteous & friendly & answered all our questions. More power to all of you! read more

Epic Roof Replacement was a fantastic experience and fantastic value. Our house and garage had built up 3 layers of really old roofs. Epic efficiently removed all that and installed new roof with excellent new materials. Of the 4 different estimates, I chose Epic for its value and excellent reputation. One of those other estimates came in $10,000 more than Epic's pricing. Am so glad I went with Epic! David Neith, the Epic Roofing Specialist was also prompt with customer service. Thank you David for coming out so promptly to organize and initiate the project. Everything turned out fantastic. Many thanks Epic! read more