Not only did they eliminate the wasps' nest that had spread throughout the enclosed ceiling of the…read moreporch, but they did so at literally half the price quoted by Wildlife Resolutions. Efficient and kindly.

They came last year to address an issue we had with wasps getting under the outdoor siding and into…read moreour home. Since 2017 was a wet year the wasps moved to higher ground. The exterminators had to come back a few times and the last time a young man who to us seemed a bit intimidated by the whole thing sprayed the insecticide powder under the siding before dropping the can of chemicals without retrieving it. We were assured that there was enough powder sprayed into the siding to do the job. The wasps continued off and on to come into the house. I vacuumed up 9 one day. I listened to the wall where the wasps were and I could hear buzzing, but it got fainter over time. I suspect the wasps had been affected by the dust that was sprayed in behind the siding. I think some of the workers carried it into the nest with them. Soon as the weather got cooler the wasps coming into the house stopped. This year 2018 we haven't had any wasps in the siding or in the house. I hope this is due to the chemical residue from the spraying. So far, 2018 is dryer than last year and that is a factor since wasps generally live in the ground when the conditions aren't too wet.

Great people to have in your home. The receptionist (or whoever answers their phones) is really…read morenice - she's patient if you're having slumlord issues and need real information. Hopefully I don't need to bother you again, but hopefully I will see you back sooner than later. (I really need you back!! I'm working on it ...)

I have been struggling with a yellow jacket issue in the ceiling of my business and Sweeneys has…read morebeen so helpful. Zack even made time in his schedule to come out on an emergency basis this morning to directly spray the nest for me. Sweeneys has been professional and they have provided service in a very timely manner. I am very grateful for their work!

Simply the BEST pest control company to do it! I work in the Food Safety industry and have known…read moreMatthew Keller for over 7 years now. Being in the industry for 30 years plus, I can say Matthew is the best at what he does. The food industry is very challenging and that is exactly where Keller Pest shines. Obviously, warehouse settings are under alot of pressure and inherit pests from trailers, other facilities or other factors outside of our control. Our management team was so worried that this issue was going to cause our customer to pull the account from us, but with the professional actions of Keller Pest, the issue was eradicated within no time flat. Matt uses a program which we in the food industry refer to as IPM ( Integrated Pest Management ) which a science based decision making process that only a few live by in this field. From finding the root cause of entry and performing a detailed investigation our team was able to work with KP on a simple plan ( cost effective) to remove the pests and sustain a pest free facility. Working with our customers is key, Matt is the spokesman for our company in regards to Pest Control and will sit with our clients or join Teams Meetings to explain his programs and offer suggestions on any topic related to this field. This allows me and my team to focus on our day to day jobs and we leave the floor to him to display his efforts. Whether its a 3rd party Audit from the government, customer, or AIB International, Matt is always there to explain his programs in full detail with no hesitation whatsoever. I call him all of the time for his opinion on certain situations that may arise, and I would swear I feel like his only client. Never felt like I was asking a dumb question or being a bother, he is such a professional, polite and caring person. Thank you Matt for assisting in keeping our food warehouses at a AA BRC rating and supporting our team. Simply put, let Keller Pest do the rest! A special shout out to his team leaders, Brittani and Ed who play a key role in the success of KP. If you need residential work done, as well, give them a call!

responsive and professional. Fixed our problem. Expensive, but so was the company I used before…read morethem. Guaranteed the work for 60 days, which is nice.

Reasonably priced and perform timely services. I have not had any issues for services to date…read more Their customer care number can have a long hold time, and some of them are not fully trained. But the ones who are fully trained are knowledgeable and efficient.

They answered the phone Saturday am, came right out that day. Couple other places I tried, no…read moreresponse for hours. Had a room full of Yellowjackets, houseful of kids and pets. When you need someone, you need them right then! Definitely recommend!

Absolutely horrible customer service. We have been waiting for them to resolve a rodent issue since…read moreJuly, it is now the end of September. There seems to be no urgency or interest in resolving our issue as a Customer. We made a huge mistake in doing business with this organization. Totally and completely dissatisfied, and I hope noone else goes through what we are experiencing.

Chris W. came over to assess our home for pests. He was exceptionally personable and friendly. He…read moredid a very thorough inspection and offered a very honest and fair assessment. He also gave us a lot of helpful information. Great experience

Dora is absolutely the best! Even without having formally received the job, she immediately started…read moreassisting by useful text messages in analyzing my situation, and giving me tools to decide what course of action to take. All this without confirmation from me that I even planned on for sure engaging her services! Her incredible willingness to help landed her the service call, and she showed up in a moment's notice. Upon arrival, she got to work and analyzed the specimen using tools in her hand to diagnose the situation. She eventually shared with with me the her diagnosis and guided me on how to remedy, careful to point out what I can do myself without her further services and where she might be able to add value. I was so impressed by her knowledge, her willingness to help, her strong business ethic, and her great attitude that I will share her contact information with anyone that asks if I know a good exterminator (not to mention use her again myself if needed)!

Dori, the owner of the business had us sign and pay ahead on a contract for 6 months of rodent…read moreprotection of our off grid camper for last winter and then did not show up for the last three months of the contract which left our camper unmonitored and overrun with mice. I fired her for breach of contract. She promised to pay us for the 3 months she did not show but she never paid us, giving excuses after excuses about why she failed to pay us back. She caused us harm and grief and lied repeatedly. I am suing her in small claims court and hope to save others from experiencing what happened to us. She was slick with her talk and is a real con artist.

The individual dispatched to cover an appointment was a salesman--not a "technician"--and an…read moreunkempt chap and an individual who lacked product knowledge. His tone was both unprofessional and disgraceful. If you would like details please contact me at fransantangelo@aol.com and I will provide you with a link--I assure you, not spyware or a deceptive link--with a full accounting. If you'd like, I can share the details in an email. Although Ehrlich may offer expert technicians, it would appear to me that the first individual to appear at one's doorstep is a commissioned sales rep. Trained, is a matter up for debate. The fellow's conduct and character conducting my inspection was both suspect and underhanded. Ehrlich's call center agents were both professional and knowledgeable. It is noteworthy to point out that all (national) customer representatives had accurate information and were compatible with one another. In sum, they disputed i.e. struck down the salesman's pitch. I filed a complaint with the Johnson City, NY office; however, (and had posted this review on their site, yet, to date it has not been posted) and have not heard back from them re, among other things, that salesman's conduct. Date of appointment was 10/04/17 Posted 10/20/17 12:15 p.m. ET (On Ehrlich's website) Posted 10/22/17 8:19 p.m. ET Here

DO NOT RECOMMEND I scheduled Erhlich Pest Control for my…read morehome in PA. I flew into Newark Airport and drove three hours to my home the night before my confirmed appointment. I received a call from the technician at the time of my appointment saying he could not come to my home because we were out of his service area. This is completely absurd and horrible customer service. They obviously knew my address when I made the appointment. Extremely disappointed with this company! If I could give zero stars I would.

Optimum took care of two problems for me. I recommend them for any bug problems you may have…read more I had a bed bug problem. I used a different company that charged me $270 for inspection. They were not able to find the source of the problem. Then, I reached out to the Optimum. They sent a technician within 5 days for a free-of-charge inspection. He was very knowledgeable and could find the source of the problem within 10 minutes. He also confirmed it was limited to one room. I needed help moving the furniture around, and the technician took care of it. The treatment provided by Optimum got rid of the bed bugs. I had a problem with spiderwebs everywhere and other outdoor bugs. I signed up for the outdoor treatment twice a year. The first one was done late fall, and so far, I don't see any bugs or spiderwebs.

From the owner: Optimum Pest Pros offers the Rochester, NY area pest control solutions that help keep your home and…read morebusiness pest free. Our residential pest plans are a great way to stay proactive for pests around your home seasonally and year round. We always advise and recommend our customers choose the plan that fits their concerns. Our commercial pest programs stand out amongst our competitors. We have over 10 years of experience working with restaurants, hotels, warehousing, multi-family housing, hospitals, schools/colleges, food processing, rental properties, and much more. We have the knowledge and equipment to meet all audit standards and provide professional control for standard pests and specialty service pests. Contact Optimum Pest Pros today.