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Enumclaw Chrysler Jeep Dodge

2.8 (64 reviews)
Open 8:30 am - 8:00 pm

Services - Enumclaw Chrysler Jeep Dodge

Auto maintenance

Auto repairs

Auto engine repair

1 More Service

Routine automotive maintenance

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Dip Stick
Sarah S.

I had to get a recall done on my Jeep and found out a month later they cut my dip stick out of my transmission. Calling the mechanic prior to them asking if dip stick was still intact when my vehicle left his shop (he claimed yes). This dealership did not want to own up to the mistake their tech did to my vehicle and tried making our family pay. Especially after 4 calls and not getting an answer till the 5th. Not worth the stress.

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2 months ago

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11 months ago

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4 months ago

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3 years ago

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7 years ago

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7 years ago

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Ask the Community - Enumclaw Chrysler Jeep Dodge

Review Highlights - Enumclaw Chrysler Jeep Dodge

I wrote a letter to management explaining my experience and the service manager, Bob D, made things right.

Mentioned in 5 reviews

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Plateau Diesel Performance

Plateau Diesel Performance

(26 reviews)

If you have a diesel truck that needs maintenance or repair this is the to go…read more Very nice shop, great staff. Work is completed on time and they do a good job communicating with you \during the repair. So go see Chuck and his team for any diesel work you need.

ABSOLUTELY AWFUL EXPERIENCE with Plateau Diesel Performance, Inc. in Enumclaw, WA…read more I dropped my truck off on May 5, 2026, for transmission shifting issues with a new transmission they installed -- which they've now had to replace a second time. They also had to redo the labor under warranty due to a severely leaking rear main seal, even after supposedly completing the job the second time. This was also my second attempt to get this shop to stand behind its work. My first attempt dates back to March 28, 2026, when I was told I had to pay a $279 diagnostic fee for the same issue related to their original work -- which I refused to pay and instead sought a second opinion. After finally getting them to honor their warranty on May 5, my truck is still in their shop due to ongoing shifting issues. I've been given every excuse: "I'm sick," "we're short staffed," "other vehicles do this too," and the worst -- "try not to drive in a way that makes the issue happen" -- straight from someone who indicated, he's part owner. Seriously? That's not a fix -- that's avoiding the problem. The work has been sloppy, the communication terrible, and the problem still isn't fixed. I don't know if there's been new ownership, high staff turnover, or just poor management, but this shop seriously needs to get its act together. I have very little faith this shop will fully correct the issues with my vehicle related to the transmission they've installed. I will never return and strongly recommend others avoid this place!

Art Gamblin Motors

Art Gamblin Motors

(104 reviews)

Sales department is great. Purchased several vehicles. This family business has served the…read morecommunity very well over the years. I have seen the service department become Progressively worse over the years. Their customer service is consistently horrible, borderline abusive. The last time I went in, I just wanted advice on clearing a code from a recent brake job (I do my own brakes). The woman at the desk was absolutely no help and actually told me that maybe I had mistakenly messed up my vehicle. It would have taken maybe 30 seconds for a technician to solve this problem but she insisted I make an appointment and bring the truck in for service. After doing some more research on YouTube, I cleared the parking brake service code on my own. This is only the latest of several negative interactions with the service department. Despite my admiration for the Gamblin family, I have purchased my last vehicle from them.

This was the best ever of many car buying experiences. In the market for a lightly used General…read moreMotors sports utility vehicle & having extensive special requests surrounding the purchase, the team at Art Gamblin Motors exceeded high expectations significantly. And this exceptional level of service continued after finding a lightly used Chevy Traverse meeting all the needs, all the way through the financing process & even after the deal closed. Take care of Stephen, Ryan & Gary to retain their services while you still can because customer service-oriented team members with their talent for salesmanship, relationship building, & business growth are few & far between.

Enumclaw Chrysler Jeep Dodge - car_dealers - Updated May 2026

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