Cancel

Open app

Search

Enterprise Rent-A-Car

2.7 (151 reviews)
Open 7:30 am - 6:00 pm
Updated 1 week ago

Enterprise Rent-A-Car Photos

You might also consider

Recommended Reviews - Enterprise Rent-A-Car

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 year ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 1
Love this 3
Oh no 0

9 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 3
Thanks 2
Love this 1
Oh no 1

9 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mark H.
0
75
11

7 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Beware !!!!!! they are known for running insurance claims just like they did to us twice here for scratches we didn't know about

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 3
Thanks 2
Love this 0
Oh no 1

11 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 1

11 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Del B.
0
11
1

1 year ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 3
Thanks 3
Love this 0
Oh no 2

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 1
Love this 0
Oh no 1

2 years ago

Extremely long delays to check the n even if you have a reservation. Very long delay to pick up car. Staff seemed overwhelmed man mm

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 0
Oh no 2

1 year ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jen U.
0
76
47

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 2
Love this 2
Oh no 1

3 years ago

Angela was amazing to work with and very helpful with our rental car! We would definitely rent from them again.

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Y P.
0
2
0

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 3
Thanks 3
Love this 2
Oh no 1

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 3
Thanks 3
Love this 2
Oh no 1
Photo of Amy H.
10
6
1

4 years ago

Helpful 3
Thanks 3
Love this 2
Oh no 1

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 2
Love this 2
Oh no 1

2 years ago

Understaffed. No sense of urgency. Cars never ready. Expect to sit and wait. Customer service is very poor

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 1

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 1
Love this 0
Oh no 1
Photo of Chad T.
82
61
44

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 1
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 1
Love this 1
Oh no 1

8 years ago

Business owner information

Photo of Enterprise R.

Enterprise R.

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Mike C.
34
27
1

3 years ago

I had an excellent experience at this Goodyear Enterprise location. Friendly, professional, fast service. And the app worked well also.

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 1
Love this 1
Oh no 0

Page 1 of 4

Ask the Community - Enterprise Rent-A-Car

Review Highlights - Enterprise Rent-A-Car

Alexis being the manager of the location, has an excellent team and is doing very well with this crew.

Mentioned in 5 reviews

Read more highlights

You might also consider

Avis Budget - No digital payment available. You must insert your card into a chip reader.

Avis Budget

2.9(25 reviews)
1.2 mi

Horrible. Customer service was non existent…read more Would not accommodate someone who experiences disability regarding the difficulty in having an all electric car. (It was a mystery car!!??) We explained at airport counter and again at location in Goodyear. We returned the car within 2 hours and Avis at the Hampton Inn charged us $120. When we asked to keep car they said they couldn't cancel the return. So we left car there paying $120 to drive for 2 hours. Horrible customer service in everyway. Both agent at airport and Caby Welsh Store Manager at Hampton Inn. Sometimes families ARE the exception (do not fit the box) WE DID NOT KNOW OUR MYSTERY CAR WAS ALM ELECTRIC- but nit even slight accommodation given for the difficulty of managing an electric car for someone with mental/developmental disabilities. Called and explained to both locations but they both refused to adjust our reservation. They did not even try to arrange for a solution at all. Their motto is not even close to being accurate. Never again AVIS.

Excellent customer service. Super clean car. There is also an experienced mechanic on site. Will…read moredefinitely rent from there again.

Photos
Avis Budget - Office is located inside the Hampton Inn Hotel. Come in the hotel front doors and the rental office is down the hall on the right.

Office is located inside the Hampton Inn Hotel. Come in the hotel front doors and the rental office is down the hall on the right.

Avis Budget
Avis Budget - Night drop box is available for the night Before vehicle is due back or up to 8:00am of the due date. After opening at 8:00am bring inside.

See all

Night drop box is available for the night Before vehicle is due back or up to 8:00am of the due date. After opening at 8:00am bring inside.

Budget Truck Rental - 26' Truck With Ramps/Liftgates

Budget Truck Rental

2.4(19 reviews)
0.4 mi

I'd give them. ZERO stars if I could! I made my reservation 3 months ago for a 1 day rental. The…read moremanager Oscar called me the day of the rental saying they won't have my car and I need to call around to find one. Seriously you have 3 months notice and you didn't know even the day before you wouldn't have one in stock? I get it some need their rental longer but this is just poor planning! It's not MY job to fix your mistake!!! Also I rented it through Costco which they told me it's up to Budget to find the customer another rental even if it means going to another company. This is per their rules between Costco and the rental companies. You lost a long time customer (yes check my Fastbreak record) and I'll NEVER rent though them again! Luckily Enterprise had a car available and Costco is covering the difference in price. This is to bad because this location use to be managed very well. and I've used it since 2011...NEVER AGAIN!

I needed to rent a car for an 8 hour drive. My boyfriend warned me about some companies reporting…read moretheir cars as stolen when they were rented. Luckily this was not my experience. There was one person staffing the place and it was typically busy with a few customers. I needed an economical car. The only one available had just rolled into the lot. If time were on my side, I would have shopped around or asked for the car to be cleaned, but it wasn't. Despite the fact that it had stains on all the seats and a cigarette hole in the back seat, it still did it's job. It was easy to exchange it for the 12' truck when I got to my destination but that place only had one employee as well. When I returned home again with the 12' truck, they could not provide me a receipt. They also emailed me the wrong receipt. They did try... but I've never seen it so disorganized before. They are still using the same outdated equipment, which used to be so modern once...

Photos
Budget Truck Rental
Budget Truck Rental - Cars From Economy To Luxury

Cars From Economy To Luxury

Budget Truck Rental - 12' And 16' Trucks

See all

12' And 16' Trucks

Sun Devil Auto - Hammered pinch weld

Sun Devil Auto

4.0(23 reviews)
0.5 mi

First off, I highly recommend the Sun Devil off of Litchfield Rd and I -10. I had such a wonderful…read moreexperience with the service and courtesy of the personnel there. It was a very positive experience and I felt that my car was in good hands. My car repair wasn't the easiest or quickest fix, but the mechanics at Sun Devil were able to get my car back on the road. I was ready to call it quits on my car and just start looking for another one. I hadn't had any luck getting my car repaired properly at my previous visits to other mechanics, but I'm glad I tried this repair shop. I have been to a lot of mechanics over the past several years and have had quite a bit of work done on my car. I can honestly say I didn't have much trust in any mechanic up until this time. This business has now become my go to mechanic. One last thing, after I got my car back and had it running for a day, the manager called me to check on how the car was running!! Incredible! I was blown away!

RIP OFF. Brought my 2017 jeep compass here seeking electrical diagnosis and repair (since they…read moreadvertise that they specialize in it). The problem I have is very common issue with jeep compasses: parasitic electrical draw (electronics not turning off when they should). I told sun devil employees that I'm bringing it to them because I'm tired of replacing batteries and want to get to the root of the issue, and they assured me they would fix it. Lo and behold, they call me and tell me the battery is the issue, it's not holding the charge. I told them the battery is like that due to the parasitic draw and if they just replace the battery it's just going to kill another battery. Their response was "well we warranty our work so just bring it back". So here I am, battery is dead again (5th battery btw) and I had to get my car towed to sun devil this morning. They have had my car for several hours now and I called to ask them if they are going to file a claim with my warranty company so that I can have a rental car in order to be able to go to work. Louie or however you spell his name had an attitude and treated me like I was unreasonable to ask if they're going to keep it overnight that they file a claim today so that I can have transportation, seems reasonable to me ESPECIALLY since it's coming back a mere few months later for the same exact issue! And ESPECIALLY since I tried to tell them replacing the battery will not fix the issue. He said something along the lines the lines of "well we haven't looked at it yet and things take time" seems to me like 6 hours is plenty of time to verify that the battery is dead. His response was to pick my car if I don't want them to look at it. I repeatedly asked him if he could at least give me an estimate of when they would be able to file the claim and he just kept saying he didn't know maybe tomorrow. Horrible service and ethics. These people do shoddy work, get people to buy parts and get you in and out, and claim if the customer has any issues they will fix it under warranty. What they don't tell you is they will put your warranty work on the back burner while they do all the customer pay work first because they want the money in hand now, versus spending time to fix their mistakes.

Photos
Sun Devil Auto - Lid to bottle of oil left in car (in front of orange/red tab)

Lid to bottle of oil left in car (in front of orange/red tab)

Sun Devil Auto
Sun Devil Auto - Sun Devil Auto

See all

Sun Devil Auto

Enterprise Rent-A-Car - carrental - Updated May 2026

Loading...
Loading...
Loading...