This place is horrible. They keep skipping us after being here for 45 min-1hour. Do not rent from…read morehere.

Abysmal customer service provided by soulless people. Literally ruined my Christmas. Never spending…read morea dime at Enterprise ever again.

A last-minute trip needed a last-minute car rental. Enterprise is my go to and I usually only rent…read moreabout once a year so it's not necessarily a familiar process. But the staff team that works the SeaTac venue was truly seamless. It was Gabe who first assisted me to confirm my paperwork and I think that took less than 10 minutes because I've been able to make the reservation by phone. I want to be really clear that I talked to a human to make the reservation and that made all the difference for me. The online version of it was inefficient and didn't allow me to ask questions and get clarification that I needed so I hope Enterprise continues to allow customers to talk to human Customer Service representatives because not all questions can be answered online. Then I was sent to the next area which involved some trepidation because it was a vast area of garage space but immediately Natalie who was part of Enterprise approached me and took my tentativeness and turned it into confidence. She walked me past several areas and made sure that I was put into a vehicle that suited my concerns. And instead of feeling limited by my selection upstairs I felt I was actually given some options in which car I could land in. That made a tremendous difference. Her welcome was genuine and she was very helpful. So between Gabe and Natalie I had a great car pick up experience. And then I'd like to mention Christian who helped me get out of my car when I returned it 24 hours later. He helped me figure out why I would not get a day return back Despite returning at 12 hours earlier, and he was friendly and very positive about his work. I think he was celebrating a work anniversary actually but I don't remember which one it was. Regardless kudos to Enterprise for having such great staff work with us to make a car pick up and car returns simple and seamless. My only issue now is that I left some keys in the car and I would love to figure out how to get a hold of them. I did email Enterprise but have not heard back. I wonder if there is a more direct route to figuring out Lost and found items?

Enterprise is one of the many options at SeaTac, which houses all of the rental companies under one…read morecentralized location. I've used several different companies before but Enterprise generally has a pretty good rate. My last experience with Enterprise was one of the worst rental experiences I've had. At first, it was nice that they offered the choice of a car to me, and provided some full-size sedan options at no cost for an upgrade. I took a Nissan Altima. As soon as I pulled out of the registration, warnings started going off on my dashboard about low tire pressure. I checked the tire pressure and noticed it was enough to make it to my destination so I didn't pay it any mind. The destination I went to had no service stations nearby, so I e-mailed into Enterprise to ask about the issue. They said I could return the car or pull into a Firestone. It took a few days for me to get to the Firestone but once I did, the technicians took a look and found a deeply embedded nail into the tire that was slowly leaking air. I had attributed the tire pressure fluctuation to the cold weather. They filled the tire back up enough to where I would make it back to the airport. I reported the issue immediately via e-mail and to the manager on site. I'm leaving a 3-star instead of a 1-star because previous experiences have been fine, but this last one was straight up dangerous. Inspect your cars well before taking them out.

Paul is so attentive and customer friendly! I would return and look for Paul if I need a rental…read morecar. I asked for low mpg car and he made sure he tried getting me a car with low mpg.

I booked the car online with ease, very user friendly website. As I arrived to pick up my car…read moreearly Monday morning, there was a human error, it was mine. I had gone to the wrong location. The guy at the counter immediately recognized what happened and got everything back on track. My other reservation was canceled and transferred to the location I was at. The car and the price were both great. Return was super easy. I also want to comment on the great communication they had letting me know when my insurance company was to stop paying and when the payment responsibility would switch to me. Lastly, I greatly appreciated the ride home after dropping off my rental. Thanks for the good service!

The bus to the rental car center SUCKS after you wait 20 minutes with a ton of people. Why don't…read morethey have a tram system here? The PA system was working loud and clear and that was fairly entertaining.

Gotta give it up to the ladies that were working at 1:30 pm on 4/8 at the lost and found. I dropped…read moreoff my rental and forgot my backpack in it. I took the shuttle to the airport & checked my bags before realizing it was missing. Took the shuttle back to National and asked the attendant about it. She got on the horn and spoke with the lady that does the walkthrough for items left in the rentals. I was told that it would be 30-45 mins so I changed my flight to a later one. Soon as I got off the phone with travel agent, I was flagged down by the two ladies. My backpack was found in less than 10 mins! Jumped back on the shuttle and was able to make it to my gate 5 mins before it closed. Wish I would've asked for their names. Saved me from missing my flight.

This was my first time renting a car thru Fox Rent A Car and I had a great experience with check in…read moreand check out. The person assisting me was very kind and patiently answered all my questions. She even gave me some great tips for my visit to Seattle. The pricing was very good and even the pricing for car insurance was great (which I usually never take, but the deal was too good)! Pick up and Drop off for the car itself went very smooth and I will definitely be using this rental car company more often!

Beware of their upselling tactics…read more Rented a compact car in April for 6 days. They asked what the purpose of my trip was, where I was going, etc. all to "upgrade" my vehicle to a hybrid vehicle to help me "save" gas. They did not inform me that I would be getting charged an extra $230 for the upgrade and did not give me a receipt until after the trip. It seemed liked a nice gesture, but now I know it was a dirty tactic. Tried to fix the problem by explaining that I was not informed and didn't receive an extra charge notice until after the trip but was unsuccessful. I hope this does not happen to anyone else. Highly don't recommend.

An Amazing Experience!…read more From start to finish, my experience with Sixt was outstanding. The booking process was incredibly smooth, with clear and concise instructions on where and how to pick up the rental upon arrival. When we landed, you do have to take a shuttle there (which the shuttle was already waiting.), the wait time was minimal. The gentleman who assisted me was helpful, polite, and professional. He mentioned available upgrades but did not pressure me when I declined, which I really appreciated. Finding the vehicle after check-in was easy, and another staff member guided us with friendliness and efficiency. The car itself was excellent, spotless, comfortable, and in great condition. I had zero complaints. When my flight was delayed and I needed to extend the rental, the process was just as seamless. I was able to handle everything through my email booking without any confusion or hassle. As someone who isn't very tech-savvy, I found it extremely user-friendly. Returning the car was just as convenient. A staff member was ready and waiting, quickly inspected the vehicle and fuel level, and provided the invoice on the spot. completely hassle-free. I will definitely book with Sixt again and hope to have the same excellent experience. It's rare to find such consistent, high-quality service these days. Thank you! And not to mention, the prices were very reasonable, i was genuinely surprised.

My pick up experience was outstanding. My representative (John) was very courteous and helpful, he…read moremade my pick-up experience seamless. The rental return was seamless and efficient.

Renting a vehicle near the SeaTac International Airport in Washington State…read more.. Using a hack that I learned from Dan O., I went online to Autoslash.com to find the lowest price for an economy car. I was referred to Priceline where I made a reservation with Dollar Car Rental. When I arrived at SeaTac Airport, I caught the free shuttle to the Rental Car Facility and followed the signs to the Dollar desk. Because it was early morning (around 6:30am), no one was at the desk. I caught the elevator to the First Floor (as directed by the sign) where I found the small office with no air conditioning. The agent told me to leave my luggage outside of the office while I completed the paperwork. Yikes! Anyway, I answered all questions and found the blue, 4-door Toyota Prius in the assigned stall. However, I wasn't able to shift the gears. I went back to the office to explain my dilemma. The agent followed me back to the car and gave me a quick tutorial. Ahh... hybrid engines are quiet. I need to shift to drive before shifting to reverse. The Prius turned out to be a good choice because I was able to squeeze into tight parking spaces. The apartment where my niece lives doesn't have a parking lot nor parking garage. Street parking is limited. Also, the Prius was very fuel efficient! I drove from Seattle to Victoria, British Columbia, (through Vancouver) and back with one tank of gasoline! Everything worked out fine!

I had a seamless experience renting from Dollar Rent A Car at the Seattle Airport. Pick-up was…read morequick, the car was clean and exactly what I booked, and drop-off was just as easy. The price was high but I also booked fairly late. I loved that I got a Subaru Outback. It was familiar and comfortable since I drive a Forester at home. The staff was friendly and efficient, pricing was straightforward with no surprise fees, and the whole process was actually quite stress-free. I would happily rent from them again when flying into SEA.

Sure, they were helpful and polite with the car buying. But we decided we didn't like the car, a…read moreDodge Charger, a couple of days after taking it home. Since they have a 7 day money back guarantee, we took the car back. Now, they weren't so happy and polite. But, we asked that they go forward with the return process. We didn't finance, we gave them a cashiers check for $24,000, which of course, they said it had been deposited, and that they would have to get it back from corporate, and it would take a few days. Well, it's been well over a week, we have not heard anything, nor do they answer our text messages. We aren't sure what they are trying to pull. But we get a very uneasy feeling from all of this. Wish we had never gone there. Maybe the smart thing to do, would be for them to hold any deposits, or payments on a car for 7 days, THEN make the deposit.

We purchased our last two cars from Enterprise. They carry good used cars mostly previous rentals…read more They offer a 12 month warranty and extended warranty's for purchase. Our guy Graeme was amazingly helpful. You can tell it's about the people not just the sale with this guy. Would very much recommend this dealership. They take the stress out of purchasing a car. We will continue to use them for our purchase needs in the future.

Update... I did discuss my perspective on the alleged…read moreincident with a dispute resolution specialist at Alamo. They listened and resolved my issue to my satisfaction. I was pleased with their responsiveness,

When booking online I got one price, once we got there, I got a 'supposedly better deal' and it…read morecame out to a lot more than expected, so I'm not sure if Tim from the front desk is being shady or it's just better to shop around. When we got downstairs to get our van Willie was amazing! he was the best part of Alamo Rent A Car. His customer service was amazing. Willie should be at the front desk.

The lady working at the counter when we picked up the car was rude af!! We just got off the…read moreairplane, used the bus to come over here after waiting in the cold for the bus to come, it's thanksgiving week, and paid for the car beforehand. But you want to have attitude with us for what? Insane honestly. Regardless of that encounter, we used the car, returned the car, and never thought about it again. But customer service guys! Do better please. Especially during the holidays. We were the only ones there, no one else behind us, and asking questions bugged the agent.

Budget is one of the worse car rental company out there. Lines are ridiculously long, and the…read moreagents are fu@king slow. They walk back forth from one station to another after they take clients info. I will never use these guys again.