"I'm Going Slightly Mad" - Queen…read more This location was our return for the rental from SEATAC to downtown Seattle, for a 6-hour rental. We forked out the $69.00 rental for the day as we wanted to explore the city before checking into our hotel, and go shopping. It was also nice as my husband and son used the car as a crash pad to catch some ZzzzS while I was parked at Pike Market Place and went shopping alone. The return wasn't as smooth as the pick-up from the airport as the street signs were CONFUSING as heck. No left turn except for buses onto 3rd, what??? We circled around and around using Waze app due to multiple one-way streets. The entrance to Alamo for the garage wasn't really marked, either. It was the Twilight Zone. After about a stupid and ridiculous 20- minute drive being stuck on one-way streets and circling around and around, I said, "screw this! I am turning LEFT!" Once into the building, there were no signs, so we drove up a few flights to an Alamo booth and idled the car, wondering what to do. There were no signs, did I already say that? There was a lone woman in a booth talking to what appeared to be a customer. I had to get out of the car to ask her what to do, and she said we could just park the car. She was nice, though. You need sleuthing skills to return a car here. Convenient, but only if you know what you are doing.

Alamo car rental has been very efficient on all of your travels. I am a member of their "Insiders"…read moreprogram and often utilize their Skip the Counter option when we travel. Our rentals are great the majority of the time but on the few occasions we have had an issue we have contacted their customer service via text and email and they have always worked with us to resolved any issue we have. I will rent from Alamo again in the future.

I had reserved a car to pick up at this location after getting off a cruise and had chosen to…read morereturn at the airport. When we got to this location, there were only two people working. There were a few people in line ahead of us but they worked to get the line down. They did try to upsell everyone ahead of me and try to talk them into it which always bugs me because I just want to get my car and go. However, when I got up to the front, they were very professional and polite. I had a large car already reserved so there was no need to try and upsell. So they told me the process to go get the car and how to get out of the garage. Pretty easy and everything went smoothly with the rental and return. Enterprise is always easy. Would use again.

I hate giving a bad review but, dear god, I reserved a car utilizing Enterprise's system with…read moreconfirmation given. All good? ... Guess not. Called a Lyft to take me to the rental location and, while I was waiting for the ride, I get a voicemail from Enterprise saying, "hey, yeah, sorry we don't have any cars available". No explanation, no nothing. Had to cancel the Lyft and getting charged for that too. Left me in the lurch. Bummer for me.

I'm writing about the car we upgraded to @ the Seattle Budget lot; a Toyota 4x4 from a small…read morecompact, which Agent John at desk suggested for our business/ personal trip. However, after leaving the lot we began to notice it was full of personal receipts, snacks, masks and a permeating, sharp sour odor. Although it had the seal of approval of the previous cleaner on the dash, ( which I gave to the second cleaner when returned), she took the original, hand-signed authorization( that he had completed his job) to her office, never to return. We were unable to settle this situation at the lot, but have pictures, including the personal papers. We left the snacks and masks as is, but I have pics if you would like to see them. Honestly, we had to wipe everything down, but couldn't eradicate the smell! I'm glad that we all had our vaccinations because, this is a Pandemic!!!!! I have spent much more time on this than it should have taken to resolve this. The other portal would not accept information and bounced me 4 times, and agents have rerouted me 5 times. No one seemed to be able to help. Sent from my iPad

I rented a car through expedia for the month of may and picked up at this location. I got a car…read morewith only 400 miles on it and Bill and the team at the office were extremely accommodating and friendly throughout: 1) They worked with me to extend my rental for a few days at a much cheaper rate than expedia 2) They let me return my car a few hours past the return time 3) They tolerated my calls and were helpful when I thought I might've locked they keys inside on the way to return Highly recommend this location!

This was my first time renting a car thru Fox Rent A Car and I had a great experience with check in…read moreand check out. The person assisting me was very kind and patiently answered all my questions. She even gave me some great tips for my visit to Seattle. The pricing was very good and even the pricing for car insurance was great (which I usually never take, but the deal was too good)! Pick up and Drop off for the car itself went very smooth and I will definitely be using this rental car company more often!

Beware of their upselling tactics…read more Rented a compact car in April for 6 days. They asked what the purpose of my trip was, where I was going, etc. all to "upgrade" my vehicle to a hybrid vehicle to help me "save" gas. They did not inform me that I would be getting charged an extra $230 for the upgrade and did not give me a receipt until after the trip. It seemed liked a nice gesture, but now I know it was a dirty tactic. Tried to fix the problem by explaining that I was not informed and didn't receive an extra charge notice until after the trip but was unsuccessful. I hope this does not happen to anyone else. Highly don't recommend.

I had an absolute blast in Alyson's car Bianka (toyota camry) on my trip to Olympic Park! I didn't…read moreeven expect a 2009 car to be so comfortable and powerful. And the gas economy is simply unbelievable! Alyson is an amazing host, she's fun and pleasure to deal with. She takes a real good care of her cars. She urgently changed the car that I initially booked a day before the trip, because that car turned out to have some mechanical issues. I was really glad that it was all resolved before the trip and not on the road. Besides, this shows that Alyson has her cars mechanically checked before every trip, so I felt safe driving Bianka. Check in and check out process were contactless and easy. I'm definitely going to rent one of Alyson's cars next time i'm in Seattle! Thank you Ava!

From the owner: Looking for the best economy rental car option in Seattle? Click the website link & book one of…read moreour 5-star cars on Turo 24/7! Long term & short term trips welcome. We specifically design our fleet to be budget rental cars for you in the greater Seattle / Seatac region. All are gas-minimal to save you money at the pump. All our cars are in excellent condition & fully insured. We wash, detail & sanitize each car between trips. We use a contact-free pickup system for ultimate peace of mind & flexibility. DISCOUNTS are available: Book your trip ahead of time for an Early Bird discount. There are discounts for 3+ 7+ & 30+ day rentals. And 5-star guests earn themselves an additional discount for repeat trips! If you have any questions or want advice about Seattle or the surrounding region, we're here for you personally. When you book our cars, you also have a friendly local in your pocket to help unlock the best treasures of the great Pacific Northwest. Let's get you on the road!

This review is only for my return experience. First, shout out to Marzini who is above and beyond…read moreproviding assistance during the return after hour (5pm). Now a warning for all rental. If you are thinking the car return would simply drop of at parking lot at any hour, then don't plan to return at this location. The rental return instructions indicating drop off the car in the parking garage and drop off key, however the parking garage gate is closed and no access after 4pm. These experienced is different with other rental company from my previous experience. I also called the customer service hotline and she also claimed that I should drop of in the garage, and drop off the the key, yet again I told her the gate is closed. Luckily, Marzini is willing to open the gate for me on her way out from the office. My recommendation for SIXT is to post a large bold warning /reminder that you cannot return after hours. It is so confusing. Since I picked up the car from Seatec, review about the rental will be a separate review.

Never rent from this company!!!! I rented from them in December due to having to travel for a…read morefuneral, when I returned the vehicle they did a walk around inspection and said everything looks good, then later there system sends u an email that they found 2000 dollars damage ( for a scratcj on the bumper) they tacked on 400 dollars for "depreciation" because I mean nothing depreciates the value like having to touchup a bumper. I contested it given the walk around report asking for the pics of the last return, they didn't respond and instead sent it to a collection agency after only 8 weeks. My card insurance will pay for everything but the depreciation but I'm so pissed about them sending it to collections when I had an open complaint to them. Terrible company, I looked later they are recording every little stone dong etc, which is standard wear and tear on a vehicle, my guess is AI gone amuck and alienating customers. They have lost class action suits in the past because of there shady dealing with customers, it doesn't seem to have changed

Their phone number only routes to the corporate call center. They hold a deposit on your credit…read morecard of $200 for many days after you return the vehicle. The customer service agents at the call center claim that only the people working at this downtown Seattle office have the ability to release the hold, and yet they cannot get through to a live human even when they, the customer service agents, attempt to reach the Seattle office by phone.

Great customer service from their office employee Andrew. Cars in Seattle are non-existent and he…read morehelped ensure I got a great car for my trip. The airport National was completely sold out! Wow. 5/5

I had a few bad instances of Budget in Los Angeles. I had a reservation booked at another Budget…read morelocation, but decided to go with this one, since there were a few reviews mentioning how Paul was the go-to guy! I couldn't agree more. I rented the car for pick up by the Space Needle, and drop off at the airport. Paul quickly brought up my reservation. He even offered an upgrade to an available SUV he had, but I decided to keep the sedan since I didn't have a need for a bigger car, but appreciate the kind gesture! After signing the normal documents and paying, Paul led me to the parking garage in the back. We had a quick chat and he mentioned he had been working a lot and that Budget is his family run business. It was good to hear more about him...hopefully you can take a well-deserved break soon Paul! I got a 2021 Subaru which was definitely fun to drive! There were some scuffs and some damage along the side, but Paul re-assured me that it was already marked in the system. The car did use up more gas then I had hoped, but was definitely driving a new-ish car! Paul gave me paper slip to get out of the parking garage and it was easy sailing from there! Drop off at the airport was easy as well . Thank you Paul for the great service. Will definitely rent from Paul's location whenever I'm back in Seattle. Highly recommend!

Make two reservations online one for local and one for long distance…read more I get to the location followed the calling directions and no answer. Then phone number took me to the budget customer service line .. I was on the phone with them when I see someone in the office .. So I go to the office and start knocking on the glass because he didn't get the call and/or hear the door bell. The man comes downs stairs and ask me what can he do for me .. I tell him I have a reservation to pick up a truck . He goes on to tell me that he with a customer he'll help me when he's done .. I asked ok and sat back .. As he's walking out the door he tells me I should have called the number on the door .. He get back from helping the other lady and as soon as we got up the stairs I said I dnt appreciate you telling me to do something I've already done and yet still on the phone with budget cs agent. I showed him I was still on the phone with the number that's on the door.. while he's yelling me and telling me That I didn't call .. I told him I watched the lady pull up and then notice her not come back out .. I then go on to ask him why is he treating so ugly. All I said was I was here to rent a truck and the ugliness came out .. Then he goes on to tell me he doesn't need my money it's probably just a local rental .. I've never ever rented from budget and never will the customer only wanted to offer me 20% off for the mishap but I found that discount online myself. So this man doesn't need any rentals that are local because he's too good for that . Treating people they way he did he needs to be shut down and never make another penny in his life

Easy pick up and drop off in downtown parking garage. Street level office was closed at 8am, but…read moreattendant on 6th floor checked me out. Pretty seamless

waiting hours for a car. In a parking garage standing on concrete. never never never rent from here.read more

A last-minute trip needed a last-minute car rental. Enterprise is my go to and I usually only rent…read moreabout once a year so it's not necessarily a familiar process. But the staff team that works the SeaTac venue was truly seamless. It was Gabe who first assisted me to confirm my paperwork and I think that took less than 10 minutes because I've been able to make the reservation by phone. I want to be really clear that I talked to a human to make the reservation and that made all the difference for me. The online version of it was inefficient and didn't allow me to ask questions and get clarification that I needed so I hope Enterprise continues to allow customers to talk to human Customer Service representatives because not all questions can be answered online. Then I was sent to the next area which involved some trepidation because it was a vast area of garage space but immediately Natalie who was part of Enterprise approached me and took my tentativeness and turned it into confidence. She walked me past several areas and made sure that I was put into a vehicle that suited my concerns. And instead of feeling limited by my selection upstairs I felt I was actually given some options in which car I could land in. That made a tremendous difference. Her welcome was genuine and she was very helpful. So between Gabe and Natalie I had a great car pick up experience. And then I'd like to mention Christian who helped me get out of my car when I returned it 24 hours later. He helped me figure out why I would not get a day return back Despite returning at 12 hours earlier, and he was friendly and very positive about his work. I think he was celebrating a work anniversary actually but I don't remember which one it was. Regardless kudos to Enterprise for having such great staff work with us to make a car pick up and car returns simple and seamless. My only issue now is that I left some keys in the car and I would love to figure out how to get a hold of them. I did email Enterprise but have not heard back. I wonder if there is a more direct route to figuring out Lost and found items?

Enterprise is one of the many options at SeaTac, which houses all of the rental companies under one…read morecentralized location. I've used several different companies before but Enterprise generally has a pretty good rate. My last experience with Enterprise was one of the worst rental experiences I've had. At first, it was nice that they offered the choice of a car to me, and provided some full-size sedan options at no cost for an upgrade. I took a Nissan Altima. As soon as I pulled out of the registration, warnings started going off on my dashboard about low tire pressure. I checked the tire pressure and noticed it was enough to make it to my destination so I didn't pay it any mind. The destination I went to had no service stations nearby, so I e-mailed into Enterprise to ask about the issue. They said I could return the car or pull into a Firestone. It took a few days for me to get to the Firestone but once I did, the technicians took a look and found a deeply embedded nail into the tire that was slowly leaking air. I had attributed the tire pressure fluctuation to the cold weather. They filled the tire back up enough to where I would make it back to the airport. I reported the issue immediately via e-mail and to the manager on site. I'm leaving a 3-star instead of a 1-star because previous experiences have been fine, but this last one was straight up dangerous. Inspect your cars well before taking them out.