brendan, peyton, and grace were all super helpful and quick! i came in saying i needed a car soon…read morebc the daycare was closing soon, and the person (either grace or peyton sorry i forget the name!) got me a car, and i was out within like 5-10 min, it was crazy. drop off was also super smooth--brendan checked over the car, and the whole drop off was around 5 minutes long. so fast! i'm so happy about this experience. thank you, guys!

I rent all my cars from here. Brendan and his team are always super helpful and they get me in and…read moreout when picking up a dropping off. Cars are always clean and ready to go when I get there. Always great customer service and they are very accommodating. Thank you!

Stefan and Lou were awesome. Got a great car and had great service. I will be back and specifically…read moreto this Kirkland location.

This is the worst experience I've had renting a car. In late June my wife and I personally went one…read moremonth prior to the date we needed a 7 passenger SUV. We met there the two employees who work there and we felt we had a good rapport. We shared with both our plans and had a few laughs. We explained that we were having friends and family coming to visit, and that they were arriving in Vancouver, Canada. They told us they had plenty of options, and at that moment they had 3 models to choose from. I gave them my credit card number to reserve the vehicle and left, feeling that these two guys were kind and professional. The scheduled day we went to pick up the SUV, and the younger clerk greeted us. I gave him my reservation number and he said he found it, and then he mentioned the cars he had available, none of them a 7-passeneger SUV. I asked in disbelief if he was joking as my family and friends were already in Vancouver. He said he was not. He said that the previous day they rented out the last 7-seater and then he said he could offer me a pick-up truck. Was he mocking me? I then asked what options did I have, and he replied that I could call another Hertz location. I started to lose my temper, and reminded him that my family was already waiting for us to travel to Canada, pick them up and spend a few days there. He said he didn't remember ever talking to me and that I was being rude by raising my tone, and that "we are not going nowhere with that attitude". To which I replied, "we came here a month ago, reserved a specific type of vehicle, you said you had plenty, we shared our plans with you both, and you simply ignored our reservation and let another customer take the car we reserved, and you are the victim? You're not even offering any solutions. Could you at least write the number of the other Hertz locations?" At this time, the other clerk, and old looking guy, was just looking away, he remained silent the whole time pretending he wasn't there. These two guys should be fired, they never apologized and acted like snooty school girls. Don't rent cars from this location. You are going to be seriously disappointed. Note to the eventual response to the owner: Don't even try to apologize now, if you cared you wouldn't have so many one-star reviews.

Rented the GT3 and it was a great experience. Car was in fantastic condition and drove well. The…read moreemployee was nice and pleasant to work with. There was no pressure to increase the price or add optional insurance (though I chose to add one of the three options based on what I knew my insurance wouldn't cover and for the peace of mind). I would definitely rent from Zadart again.

**Visited: December 2024 & February 2025**…read more I rented twice from this company and both visits felt off. While the novelty of driving an exotic car is exciting, the overall vibe was uncomfortable. The staff seemed far more passionate about selling "optional" coverages than the cars themselves, and the upselling pressure was intense. At pickup, I felt dismissed and pressured. I had called to confirm the final price would be the advertised rate plus tax and a full tank return--but when I arrived, I was pushed toward extra coverage options I hadn't been told about, with explanations that contradicted what I'd read online. The sales tactics included a room filled with framed photos of crashed exotic cars--intended to scare customers into buying add-ons like wheel protection, gap coverage, and "loss of use" fees. I declined all and recommend checking with your own insurance or credit card provider, as many already provide coverage. Both cars I rented had mechanical issues and cleanliness problems. One had a malfunctioning convertible top and non-working side mirrors; the other came with leftover food in the cabin. Documentation of damage felt rushed and incomplete, so I suggest taking your own photos and videos. Lastly when I got in and fired her up only had 1/8 tanks of gas. Had to ask about this and answer was they didn't have a corporate card to purchase gas with. Amazing Despite the high-end branding, the experience was disorganized and unnecessarily adversarial. It took away from what should've been a fun, memorable day.

When I think of a pleasant car rental experience, I think of a car that I feel comfortable driving,…read morequick customer service, and ride to the location and back. This location swapped me from my original premium class car to a larger vehicle (VW Atlas) with adaptive cruise control and were happy to accommodate other options if I wasn't happy with it. Customer service was attentive, quick, and pleasant to chat with. No upsells were made, but I did have National Executive status. The shuttle driver and ride was prompt and courteous. The only thing that could've been improved upon is if they called me ahead of time to ask if I needed a ride to the location.

Reconsider renting here if you have other options. I chose here because when I made the…read morereservation they said they'd pick me up. Morning of they say no. I get a Lyft. I get there and the guy says I would have come for you. Ok.. I confirmed they'd drop me off when I returned it.. and today no. Mind you that was after waiting around 30 min because no one was at the desk. Get it together guys...

Fantastic and seamless service. Friendly and professional employees. Will come again.read more

While a smallish facility the staff is even better than the great folks we always find at…read moreEnterprise. They have a surprisingly diverse selection of vehicles despite the facilities size and the cars appear new and well equipped. Sophia our agent was pleasant, friendly, knowledgeable and top notch professional. As good as Enterprise agents are worldwide; Sophia stands out as one of the best! We highly recommend this location!

We came in to pick up a car in the morning of May 16, 2026. Called twice before hand to confirm…read morepick up time. The guy behind the counter was pretty clueless. Said he has no inventory, refused to call other locations, offered no replacement. Pathetic customer service.

I've had a really frustrating experience with this Enterprise location, mainly due to poor…read morecommunication and how my account was handled. I had been going in almost daily to make payments, and as of yesterday, I was told in person that I was fully caught up. Later, I found out they had been applying my security deposit toward my payments without clearly explaining that to me. From my understanding, a deposit is supposed to cover potential damages or issues--not be used like that--so that immediately felt off. This morning, I called to extend my rental and was told there was an error on their end and that I should come in. When I arrived, things took a turn for the worse. They asked for my key tag and then took the key fob without properly explaining what was going on. I was told to remove all my belongings from the car and informed they couldn't accept any more payments because I had supposedly been issued a "demand to return" notice--something I had never been told about before, either over the phone or during any of my prior visits. To make matters worse, on my way home, I was still charged on my card, and they kept my security deposit. I wasn't even given the opportunity to refuel the car, clean it, or properly gather my belongings before they took the vehicle back. I had no intention of returning the car--I was trying to extend the rental--so the entire situation felt abrupt and mishandled. Afterward, I contacted customer service and was told that security deposits generally shouldn't be used the way mine was, which only added to my concern. Overall, this experience felt very unfair and disorganized. I would strongly recommend that this location improve communication and transparency with customers to avoid situations like this.

I rented a car from this Avis. I never had a pet in the car, but when I returned the car they…read morecharged me $125 for excessive cleaning and sent a picture of pet hair in the car. Clearly the pet hair was not from the car I rented and returned. This Avis site is a scam. I will never rent from Avis again.

Avis, Excellent Customer Service. I love it !!!!! Awesome Awesome!!! Really great customer…read moreservice!!!!!! It is very unfortunate that the other locations in the area didn't have the same standard of professionalism

Excellent experience! Awesome staff. Perfect service. Got a ride back…read more Thank you to this location.

WOWW!! Samantha with the Exotics Collection was absolutely amazing! She provided me TOP TIER…read morecustomer service and incredibly helpful with every question i had! I rented a 25' Tesla model 3 meanwhile my vehicle was getting repaired. Samantha made the whole process stress free and smooth, also after returning the vehicle and having issues with Insurance! She was super patient, quick to respond, made sure everything was going great!! I am truly grateful for my experience & would totally love to rent from her again Enterprise is lucky to have her on their team ON GOD