A last-minute trip needed a last-minute car rental. Enterprise is my go to and I usually only rent…read moreabout once a year so it's not necessarily a familiar process. But the staff team that works the SeaTac venue was truly seamless. It was Gabe who first assisted me to confirm my paperwork and I think that took less than 10 minutes because I've been able to make the reservation by phone. I want to be really clear that I talked to a human to make the reservation and that made all the difference for me. The online version of it was inefficient and didn't allow me to ask questions and get clarification that I needed so I hope Enterprise continues to allow customers to talk to human Customer Service representatives because not all questions can be answered online. Then I was sent to the next area which involved some trepidation because it was a vast area of garage space but immediately Natalie who was part of Enterprise approached me and took my tentativeness and turned it into confidence. She walked me past several areas and made sure that I was put into a vehicle that suited my concerns. And instead of feeling limited by my selection upstairs I felt I was actually given some options in which car I could land in. That made a tremendous difference. Her welcome was genuine and she was very helpful. So between Gabe and Natalie I had a great car pick up experience. And then I'd like to mention Christian who helped me get out of my car when I returned it 24 hours later. He helped me figure out why I would not get a day return back Despite returning at 12 hours earlier, and he was friendly and very positive about his work. I think he was celebrating a work anniversary actually but I don't remember which one it was. Regardless kudos to Enterprise for having such great staff work with us to make a car pick up and car returns simple and seamless. My only issue now is that I left some keys in the car and I would love to figure out how to get a hold of them. I did email Enterprise but have not heard back. I wonder if there is a more direct route to figuring out Lost and found items?

Enterprise is one of the many options at SeaTac, which houses all of the rental companies under one…read morecentralized location. I've used several different companies before but Enterprise generally has a pretty good rate. My last experience with Enterprise was one of the worst rental experiences I've had. At first, it was nice that they offered the choice of a car to me, and provided some full-size sedan options at no cost for an upgrade. I took a Nissan Altima. As soon as I pulled out of the registration, warnings started going off on my dashboard about low tire pressure. I checked the tire pressure and noticed it was enough to make it to my destination so I didn't pay it any mind. The destination I went to had no service stations nearby, so I e-mailed into Enterprise to ask about the issue. They said I could return the car or pull into a Firestone. It took a few days for me to get to the Firestone but once I did, the technicians took a look and found a deeply embedded nail into the tire that was slowly leaking air. I had attributed the tire pressure fluctuation to the cold weather. They filled the tire back up enough to where I would make it back to the airport. I reported the issue immediately via e-mail and to the manager on site. I'm leaving a 3-star instead of a 1-star because previous experiences have been fine, but this last one was straight up dangerous. Inspect your cars well before taking them out.

The bus to the rental car center SUCKS after you wait 20 minutes with a ton of people. Why don't…read morethey have a tram system here? The PA system was working loud and clear and that was fairly entertaining.

Gotta give it up to the ladies that were working at 1:30 pm on 4/8 at the lost and found. I dropped…read moreoff my rental and forgot my backpack in it. I took the shuttle to the airport & checked my bags before realizing it was missing. Took the shuttle back to National and asked the attendant about it. She got on the horn and spoke with the lady that does the walkthrough for items left in the rentals. I was told that it would be 30-45 mins so I changed my flight to a later one. Soon as I got off the phone with travel agent, I was flagged down by the two ladies. My backpack was found in less than 10 mins! Jumped back on the shuttle and was able to make it to my gate 5 mins before it closed. Wish I would've asked for their names. Saved me from missing my flight.

Renting a vehicle near the SeaTac International Airport in Washington State…read more.. Using a hack that I learned from Dan O., I went online to Autoslash.com to find the lowest price for an economy car. I was referred to Priceline where I made a reservation with Dollar Car Rental. When I arrived at SeaTac Airport, I caught the free shuttle to the Rental Car Facility and followed the signs to the Dollar desk. Because it was early morning (around 6:30am), no one was at the desk. I caught the elevator to the First Floor (as directed by the sign) where I found the small office with no air conditioning. The agent told me to leave my luggage outside of the office while I completed the paperwork. Yikes! Anyway, I answered all questions and found the blue, 4-door Toyota Prius in the assigned stall. However, I wasn't able to shift the gears. I went back to the office to explain my dilemma. The agent followed me back to the car and gave me a quick tutorial. Ahh... hybrid engines are quiet. I need to shift to drive before shifting to reverse. The Prius turned out to be a good choice because I was able to squeeze into tight parking spaces. The apartment where my niece lives doesn't have a parking lot nor parking garage. Street parking is limited. Also, the Prius was very fuel efficient! I drove from Seattle to Victoria, British Columbia, (through Vancouver) and back with one tank of gasoline! Everything worked out fine!

I had a seamless experience renting from Dollar Rent A Car at the Seattle Airport. Pick-up was…read morequick, the car was clean and exactly what I booked, and drop-off was just as easy. The price was high but I also booked fairly late. I loved that I got a Subaru Outback. It was familiar and comfortable since I drive a Forester at home. The staff was friendly and efficient, pricing was straightforward with no surprise fees, and the whole process was actually quite stress-free. I would happily rent from them again when flying into SEA.

Update... I did discuss my perspective on the alleged…read moreincident with a dispute resolution specialist at Alamo. They listened and resolved my issue to my satisfaction. I was pleased with their responsiveness,

When booking online I got one price, once we got there, I got a 'supposedly better deal' and it…read morecame out to a lot more than expected, so I'm not sure if Tim from the front desk is being shady or it's just better to shop around. When we got downstairs to get our van Willie was amazing! he was the best part of Alamo Rent A Car. His customer service was amazing. Willie should be at the front desk.

I paid for hybrid. I understand no promises are made regarding make & model but when I pay for a…read moreHYBRID I expect a hybrid. The rental agent said NOTHING about none being available u til after I paid for the booking and she handed me the keys. Very unprofessional. Additionally, the Honda MINIVAN we received smelled of cat urine whenever the AC was on. Disgusting

Horrible! Don't use. No one at counter... sign pointing to Avis to get car. Line out the door- been…read morewaiting 49 minutes. No automated system. No apology- never again!

Wonderful experiences this evening on Feb9,2023. Aziz was amazing and love his hospitality. I got…read moremy car at 10.10pm Key was prompt at the car without going to pick up counter again as Fox. New car and minor upgrade. The rental pick up and return by Avis. Definitely will be back again.

Do not rent from this place! You've been warned. When picking up my car, I declined insurance…read morecoverage bc my credit offers rental insurance. Original car that was assigned to me got assigned to someone else so I was given a Nissan Altima that smelled like an ash tray. As mentioned by a previous renter, who also declined insurance , I got charged for rental insurance when I declined. Don't waste your time calling customer service bc they won't do anything. Don't even try to call the Payless rental at this place bc the number just goes to their customer service support in Oklahoma and even they couldn't get a number to the SeaTac location. Pay a little more and go to a more reputable place and avoid the headache

This was my first time renting a car thru Fox Rent A Car and I had a great experience with check in…read moreand check out. The person assisting me was very kind and patiently answered all my questions. She even gave me some great tips for my visit to Seattle. The pricing was very good and even the pricing for car insurance was great (which I usually never take, but the deal was too good)! Pick up and Drop off for the car itself went very smooth and I will definitely be using this rental car company more often!

Beware of their upselling tactics…read more Rented a compact car in April for 6 days. They asked what the purpose of my trip was, where I was going, etc. all to "upgrade" my vehicle to a hybrid vehicle to help me "save" gas. They did not inform me that I would be getting charged an extra $230 for the upgrade and did not give me a receipt until after the trip. It seemed liked a nice gesture, but now I know it was a dirty tactic. Tried to fix the problem by explaining that I was not informed and didn't receive an extra charge notice until after the trip but was unsuccessful. I hope this does not happen to anyone else. Highly don't recommend.

The lady working at the counter when we picked up the car was rude af!! We just got off the…read moreairplane, used the bus to come over here after waiting in the cold for the bus to come, it's thanksgiving week, and paid for the car beforehand. But you want to have attitude with us for what? Insane honestly. Regardless of that encounter, we used the car, returned the car, and never thought about it again. But customer service guys! Do better please. Especially during the holidays. We were the only ones there, no one else behind us, and asking questions bugged the agent.

Budget is one of the worse car rental company out there. Lines are ridiculously long, and the…read moreagents are fu@king slow. They walk back forth from one station to another after they take clients info. I will never use these guys again.

Reserved a large luxury sedan for four people and when we got off the flight and got to the rental…read morecar facility, our name and parking spot on the board indicated where we should go, all that was left was six Dodge trucks with very small back seats. Even with stacking our luggage on one side of the back seat, we could only put a third person in the truck. No one there at the parking facility to help us. The other couple had to return to the counters and had to wait hours for a car., which was maddening: the cost of their car was double what we paid. Hertz explained to us that what we think of as a reservation was actually nothing more than an informal listing. Mhm. Dog hair on the seats.

this location has nothing but rude associates were upset that they have to work here. Thus they…read moretreat the customers here like crap. They don't even greet you.

For being an off site facility it is pretty good. Buses run frequently so there isn't a lot of…read morewaiting even at 1:30 AM. It's the one thing I appreciate as some locations the shuttles barely run super early. The cars I get here are decent. My only complaint is you have to go to the preferred center more often than other locations to get a car since they aren't pre-assigned. Turn in of vehicles is what you would expect at most Avis locations. If you're kind to the associates here they are generally very helpful.

I have always had an amazing experience with Avis SEA! I do have Presidents Club, but the upgrades…read moreand treatment both picking up and dropping off will always have me returning! The return staff especially are super friendly!