On a freezing winter day we found ourselves with a furnace that was blowing air, but not hot. Our…read morehouse was rapidly lowering in temperature, and we jumped online hoping to find someone to service it. We messaged Ridge on Yelp and they came out within 24 hours and had our problem resolved quickly and painlessly! Furnace overheated, needed a reset and new filter. Great tech (Joe) and great service, at a very reasonable price. We'll absolutely use them again in the future, highly recommend!

Our furnace went out on a Thursday night and when we called Ridge, they said they were slammed, but…read moresaid they would work us in the next afternoon. At 9 am the workman was there to get us up and warm while he incorporated going across town for the needed part during the day. They had it all fixed by the end of the day. SOOOO refreshing to have a vendor who is truly interested in your well being ("let's get you up and running" "We'll let it work through weekend to insure it is all good before we bill you"). No big box "upsell". no flim flam....just solid work, done efficiently at a fair price. Want more evidence? Look at the testimonials on their website. Can't say enough good about this company.

Roy H. Chrome mechanical installed new furnace and AC today they did an excellent job! Prompt,…read morecourteous, and knowledgeable!

I actually called Crome Mechanical by accident when we had furnace problems several years ago. One…read moreof the best mistakes I have ever made. I appreciate the reminders for service checks and they always show up on time or ahead of schedule, and let you know when they are on their way. Blake does a great job and is very nice and helpful in answering any questions we have regarding our furnace or air conditioning.

My air conditioning unit stopped working. I called Haisma Heating & Cooling and they had someone at…read moremy house within the hour. The technician, Mark, was fantastic and quickly identified the problems. He explained everything thoroughly to me while fixing the issues. I appreciated his professionalism, honesty, and hard work ethic. This is my first time calling Haisma; however, I believe I've found my new go to HVAC company.

I had messed up the installation of a Nest thermostat this past winter, and decided to reinstall my…read moreold thermostat...everything seemed to work, heating-wise, but when we tried to turn on the A/C in June? Nothing. Called our original furnace installer, but never got a call back after repeated attempts. So, called Haisma, and they got someone out in a few hours. Derek was outstanding - professional, patient, thorough. He immediately diagnosed the problem (my own incompetence, frankly), fixed it, installed the Nest quickly and efficiently, then made sure everything was working properly before he left. He also didn't try to just sell us a new A/C system; we will probably need to do so sometime in the next few years, but he was clearly just interested in solving the problem rather than hard-selling us. Outstanding service, will absolutely call them the next time we need this type of work done.

I had a $15 a month "plan" with GRAPIDS they canceled 2 of my appts. the day of, same as last year…read morethey used the same lame excuse, Staff called in sick, it was for a tune-up before the season, find a Company with Good Reviews!

We now have had the city inspection and Grapids will need to come back out as the inspector failed…read morethem. There were things that needed to be fixed on the furnace and air conditioner unit. Again a disappointment.

I don't know how to review because didn't end up hiring them to do the work. We never imagined it…read morewould cost $500 to install my own newly purchased one hole kitchen faucet!! Wow!! Can't imagine what it would be if they supplied. well give it a go ourselves - wish us luck! Cedar Springs Michigan

I wouldn't recommend them to anyone. Make appts, they don't call and don't show up. This happened…read more3 times dealing with furnace appraisal and toilet replacement. Very unhappy and they are unreliable.