I went into the store on North 3rd in Bend Oregon on Sunday morning Sept 18, 2022 at 8:00…read more.. an amazing guy, Amir, helped me... he not only helped me with my windshield wipers, but also spent over 10 minutes helping me to figure out why my blinker wasn't working ... he was amazing ... I'd give Amir, and the store a 5+ rating

You never want a check engine light on, but especially when you're out of town. Thankfully, the guy…read moreworking today helped us out with the code reader getting us the answers we needed fast. Thank you for being so helpful.

I usually go to an O'Reilly's when I need auto parts. The location on 3rd St was my go-to. They…read moreprovided good service and they always had the part I needed. I recently visited the Cascade Villages store. A young man helped my find 3 sets of wipers for 3 cars. When I got home, I started installation. 4 our of 6 wipers were incorrect. So I returned the next day. I asked for a manager to assist me. She identified the problem and found the correct items this time. I went home and started installation. Working on the last car, the wiper box did not have the 'adapters' package included within it so I was unable to complete the swap out. For the third time, I returned to O'Reilly's. The gentleman behind the counter was surprised the parts were missing but immediately replaced it with a proper package of wipers and parts. While I understand that sometimes mistakes are made, I feel that 3 visits to the store for windshield wipers is a bit too much. Sadly, I won't go back to this store.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Fast service and reasonable price to replace an oil pressure sensor on my 2016 Duramax.read more

These guys are sooooo friggin' awesome. My 6.0 went down and I was afraid to find out what it could…read morebe (if you have one you know the feeling). They diagnosed as it being the FICM and got it swapped out in record time to get me back on the road. It is really nice to know I have an HONEST, professional group of guys that bend over backwards to accommodate when possible. I really cannot thank you guys enough. Keep up the good work and God bless.

First Kendall Ford did not ask for this review like so many other dealerships have in the past. My…read morepurchase was such a stress-free experience, that I needed to provide a positive review. From start to finish I never felt any pressure. I explained that as a disabled Veteran that the most important aspect was transparency in the process, and that it be as stress free as possible. They gave fair trade in value for my 2023 Trailblazer RS, and didn't try to upsell me on useless add-ons. This kept the Ranger in my price range and even got the payment better than I was expecting considering the expense of everything these days. From Patrick who took my initial long-winded email, setting the parameters for the trade in and purchase, to my Salesperson Brian. It was a smooth and seamless process. Brian took time to get all the tech set up, and it was never one of those awkward engagements. It was like going over something with your buddy down the street. He even gave me a follow-up call to see how I was enjoying the Truck. This experience was hands down one of the best in 40 years of buying cars and trucks. I chose a Ford Ranger XL 4WD in Velocity Blue and while everyone these days has an opinion; I have nothing but praise for the Ford Team. This truck is a pleasure to drive, even finding myself keeping to 65 MPH between Bend and Redmond just to extend the time behind the wheel. This truck might be what is considered the cheap version, but nothing about it feels cheap. I'm an Infrastructure Engineer, and the technology the truck comes with is just enough for me to enjoy. The seats are hands down the most comfortable that I've sat in, and I don't even miss the heated seats of the Trailblazer. I recently owned a 2022 Chevy Colorado Z71 and the Ranger leaps above it in comfort to me anyhow. The noise in the cab is minimal which was a huge deal for me, and I am looking forward to a long road trip in this truck. Being able to sit at the same level as the full-size trucks is another win, as I now don't feel like I'm being run over by all the lifted trucks here in Central Oregon. Now it's time to mod it, and since it's the XL, I can customize it to my taste, yet it doesn't feel like a stripped-down truck. On order are some Icon Matte Black Vector 6 Wheels, a Tonneau cover, and some window Vent Shades will help personalize it. Window Tint, Ford Tow Package, and bug guard to come later. Do your homework, prepare for the visit, and I say you also will enjoy the process as much as I did. Zero buyers' remorse and that says a lot, because it's been years since I enjoyed a vehicle purchase this much.

Customer service is non-existent. All employees need to read Kendall's mission statement.read more

The price of a 30,000 mile inspection was shocking to me at $785. At first I thought that it was…read moreway too high and then someone told me it was normal. I looked on line after paying the bill & these things seem to be quite pricey. In the past they did a different job and the cost was high as well but I think they are talented as they figured out what the problem was and they did a great job so I'm pleased. The problem they discovered was some weird thing the orevious owner had tried to do.

Good people, fair and direct, truly want to help you with info and best suggestions. I would use…read morethem again and recommend. Thanks Mike & Co!

Just like Oreillys, this sells anything you need. Parts, cleaner, bits to upgrade. Careful the…read moreparking lot is tiny and behind three buildings.

This store is very unorganized. Boxes and stuff all over the floor, nothing put away in the right…read moreplace. When I walked in, no one even said hello to me. The new manager has no idea how anything works in this store and always has to ask the other associates for help. Staff is usually standing around or talking to each other instead of actually cleaning up and organizing their store. What this staff needs is a lesson in customer service. You're better off going to the south store

Staff were extremely friendly and understanding. I didn't like the look of the racks I initially…read morehad them install and they swapped them out for a different set within an hour with no extra charge. Also were very knowledgeable about what they were selling and had first hand experience with many of their products on their own vehicles.

Fast, efficient, well stocked and knowledgeable!! All that for a fair price. Just call and talk…read moreto Matt, he will take care of everything!!

The experience was 'meh', purely transactional and nothing exceptional…read more The good: -Polite and mostly responsive sales people, knowledgeable about the used truck I was interested in. -ultimately repaired a ripped seat for free (though we never discussed it, nor did I request it), I believe this was in response to a less than average review provided previously The not so good: - Test drove with one sales guy who said they could work with us on price then turned us over to another who flat out would not, even a small concession would have improved this rating, but when the markup was I'm sure in their favor didn't create sympathy for them. - Truck had some big knocks in the brakes 24 hrs after purchasing. They offered to have a look but said we'd have to schedule it online & it would cost us. Took it to Les Schwab and had the brakes fixed for free. - It was usually ~1week between communication from them on the checkins and follow ups on a few items.

Normally I wouldn't post in complaint of a place not giving a veteran discount. But this place…read morerubbed me the wrong way and made me feel as if my service to my country didn't matter. I went in with full intentions to buy a car, and fully understanding the car buying experience isn't what it used to be. The art of negotiations is done. So I just did what I always do when buying a car say hey "I am a Marine Corps veteran can you work that into the conversation with you manager to get a better deal." The response I got was pretty shocking to me and should make any veteran considering buying a car from this dealership take a step back and go somewhere else. I was going to buy this car regardless of receiving a veteran discount or not. The worst you can do is not try to save a little. But the response just didnt sit right with me. I was told that unless I severed 20+ years or discharged from the military with the last 2 years, they would consider that for a discount. Now I am not a 2 year service member nor was I a weekend warrior. I served 10 years with the full intention of doing 20 years. I deployed with 2 tours in combat zones! I sacrificed my body for this country and was given a full medical retirement after 10 years! But just to be told by a major business in the local community that my service didnt matter to them. This is absurd veteran status is veteran status. Doesn't matter when I was discharged nor is it any of your damn business if I served 40 years or 2 years. You dont know what a service member has been through. And companies like this should be ashamed by not giving the 1% something as simple as a military discount. You have completely lost my business. I will never buy a car from you or your affiliate dealerships, and I hope veterans read this and see this is just wrong!

just now I was recommended to M-Tech by several other…read moreriders. Dropped my bik off for fork seal repair. Had a call two hours later (after shop hours) that the bike was done . Picked up the bike rode home (2 miles). Went out of town for a week. Went for a 100 Mile ride. 30 miles into the trip I went to stop and the forks went soft. Limped back home. Called Sage and brought the bike back in. Once again dropped it off and it was done two hours later. They had the wrong spec on the oil level. Initial service was speedy. They got me back up and riding and admitted to the error. That means a lot in Bend anymore. 46 year native. This is like the old school shops. I'll be taking my bike back. CST

Overall I am extremely disappointed with the quality of work that I received @ M-Tech…read more The craftsmanship was not that of what you expect from a professional shop. When I returned the bike, I provided pictures showing what I'd originally expected to be done before ordering the bars like you and I had discussed. I ended up paying an additional $500 in labor and still have wires exposed and clipped together with zip ties. This is extremely disappointing spending $1250 in labor and not getting the job completed. For these reasons, I'm unable to continue doing business with you or recommend any of my coworkers or friends to have work done on their bikes at M-Tech.

Top shelve experience! The car runs Great after being…read moreserviced here. Highly recommend. A+++++ Straight forward diagnostic review with a clear action plan to bring our Classic up to speed for many more years of enjoyment. Thank You.

Having been forewarned about Ron and his interpersonal history, I was concerned when I brought my…read more1967 Mercedes 250 Cabriolet in for a general physical, oil and lube. Ron completed a very, very thorough exam, compiled a list of items in essentially 3 categories: items needing current work, items needing intermediate work, and items to be considered in the more distant future. I proceeded with category 1; scheduled list 2 for winter when the car was not in frequent use, and Ron completed all, with prices agreed upon and all done completely to my satisfaction. We had one adverse interaction, which came as a surprise blowup when he misinterpreted one of my comments, but this was smoothed over and with apology. The remaining items on his list can wait for now but I am a confirmed customer and quite particular.