I usually go to an O'Reilly's when I need auto parts. The location on 3rd St was my go-to. They…read moreprovided good service and they always had the part I needed. I recently visited the Cascade Villages store. A young man helped my find 3 sets of wipers for 3 cars. When I got home, I started installation. 4 our of 6 wipers were incorrect. So I returned the next day. I asked for a manager to assist me. She identified the problem and found the correct items this time. I went home and started installation. Working on the last car, the wiper box did not have the 'adapters' package included within it so I was unable to complete the swap out. For the third time, I returned to O'Reilly's. The gentleman behind the counter was surprised the parts were missing but immediately replaced it with a proper package of wipers and parts. While I understand that sometimes mistakes are made, I feel that 3 visits to the store for windshield wipers is a bit too much. Sadly, I won't go back to this store.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Due to my AMAZING experience with Volvo Cars Bend, I would never contemplate going anywhere else…read more THEY ARE FLAT AWESOME!!!! Hunter was my salesperson and Jamie was my finance person. When Hunter was not available there was always communication to another sales representative to take care of my needs, AND BOTH Hunter and Jamie were available on multiple times on their day's off even to assist me with questions and concerns. They go above and beyond with communication, meeting me with my ability, and respectfully and patiently treating me with dignity through the stressful situation of buying a new to me car. If you are contemplating car shopping in the near future, or find yourself in my situation where a new car was a necessity-go to Volvo Cars in Bend. 110% recommend!!!!

For all your used car needs in Bend. Selling brand new Volvo's in Bend. I would highly recommend…read morechecking out this dealership.

These guys are sooooo friggin' awesome. My 6.0 went down and I was afraid to find out what it could…read morebe (if you have one you know the feeling). They diagnosed as it being the FICM and got it swapped out in record time to get me back on the road. It is really nice to know I have an HONEST, professional group of guys that bend over backwards to accommodate when possible. I really cannot thank you guys enough. Keep up the good work and God bless.

My truck had a perform service alert. Drove right over and back on the road in 30 mins. Ram is…read moretotally worthless once the truck is purchased. It is an incredible feeling to know service can be found that is excellent and timely.

Staff were extremely friendly and understanding. I didn't like the look of the racks I initially…read morehad them install and they swapped them out for a different set within an hour with no extra charge. Also were very knowledgeable about what they were selling and had first hand experience with many of their products on their own vehicles.

Fast, efficient, well stocked and knowledgeable!! All that for a fair price. Just call and talk…read moreto Matt, he will take care of everything!!

Wow! This staff is one of a kind. Had to make a few trips over the last week to get a few things…read moreand not one, two or even three bad apples in the bunch. I think the entire batch is rotten. The most unhelpful crew I've ever seen. Not sure if it's just this store but incredibly rude and unhelpful staff. Decided to go over to O'Reillys even though it's much farther away and the gentleman went out of his way to find me what I needed. Night and day in customer service. Napa lost my business today.

horrible service and snarky attitude will never shove at any Napa again plus all the products are…read moremarked up 66-80 percen.

The price of a 30,000 mile inspection was shocking to me at $785. At first I thought that it was…read moreway too high and then someone told me it was normal. I looked on line after paying the bill & these things seem to be quite pricey. In the past they did a different job and the cost was high as well but I think they are talented as they figured out what the problem was and they did a great job so I'm pleased. The problem they discovered was some weird thing the orevious owner had tried to do.

Good people, fair and direct, truly want to help you with info and best suggestions. I would use…read morethem again and recommend. Thanks Mike & Co!