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Empire Today

1.4 (500 reviews)
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Services - Empire Today

Carpet binding

Carpet installation

Carpet removal

4 More Services

Carpet repair

Carpet restoration

Floor installation

Floor repair

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Recommended Reviews - Empire Today

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Water damaged laminate flooring.
Loree A.

I am furious. I had an appointment set for 5/14 and learned 5/13 that it was rescheduled for 5/20 because the material is not in. I had already waited a week for this appointment and the current trim is a safety issue confirmed by the last installer who agreed the laminate trim/molding is too high. I spoke to a supervisor, Amy, who rescheduled the installation for today 5/17. No one has arrived so I call to inquire and learned the material is on back order and won't be available until 5/24. May 24 is three weeks post installation. This is not okay. All of this after installers pulled my washing machine out inadvertently pulling the drain tubing out of the drain that ended up causing drain water to flood the brand new flooring which was only installed after another leak caused by Empire Today damaged my last flooring.

Looms falling out of place and seams were falling apart in less than a year

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25 days ago

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20 days ago

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5 months ago

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8 months ago

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4 months ago

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6 months ago

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1 year ago

To be clear. My review was of the sales staff we interacted with. We ended up doing business with another company.

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1 year ago

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8 months ago

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1 year ago

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8 months ago

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8 months ago

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9 months ago

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9 months ago

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4 months ago

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8 months ago

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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2 years ago

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9 months ago

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1 year ago

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10 months ago

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9 months ago

They installed my floors flawlessly would definitely recommend them. The sales rep was good as well.

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10 months ago

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9 months ago

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1 year ago

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2 years ago

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11 months ago

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1 year ago

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2 years ago

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Empire Today Reviews in Other Languages

Ask the Community - Empire Today

Has anyone in the Vallejo area used Empire Today for vinyl plank flooring within the last year, and how is it working?

I contracted with Empire about 3 years ago in Eugene, OR. I'm replacing carpeting in 3 bedrooms because it's pure crap. I purchased vinyl flooring that was installed poorly and cover it with an area rug. Maybe I'll replace that as well, but I'll… Read more

View All 2 Questions

Review Highlights - Empire Today

This is my fourth time using Empire and they installed beautiful beautiful upgraded vinyl plank throughout my entire townhouse.

Mentioned in 6 reviews

Read more highlights

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Tom's Hardwood Floors - Engineered white oak herringbone with walnut border strips

Tom's Hardwood Floors

(341 reviews)

Parkside

If you're looking for a flawless, stress-free hardwood flooring upgrade, Tom's Hardwood Floors is…read morethe only company you need to call. We replaced 20-year-old carpet throughout our entire home with beautiful engineered hardwood--and the result is nothing short of stunning. - David, our project manager, was responsive and guided us every step--scheduling a site walk immediately, explaining the process clearly, and connecting us with their flooring gallery for expert, no-pressure guidance. - Johnny, the on-site lead, was communicative, accommodating, respectful, and always available. His hands-on leadership kept everything on track and on time. - The install crew was punctual, clean, skilled, and completed our entire home in just two weeks--without cutting corners. Transitions, baseboards, and fine details were flawless. - No surprises, no hidden fees--just honest, fair pricing and clear communication. They stood by their word, every step of the way. Our home now looks brand new. We've worked with many contractors, but Tom's Hardwood Floors sets the gold standard--not just for quality, but for the values of a true family business. Do not look anywhere else. If you want excellence, integrity, and a team that treats your home like their own, Tom's Hardwood Floors is the way.

Tom's did the floors in my unit a few weeks ago. Here are my thoughts:…read more Pros: - Communication: Generally very prompt communication. I wish I got more updates during construction but they sent them whenever I asked. I liked that they were very contentious about talking with my neighbor when their van was blocking a little bit of their driveway--a lot of contractors wouldn't bother. I also had another neighbor who was causing some issues and they kept me in the loop, which I appreciated. - Price: I talked to several contractors and their price was pretty reasonable--not the lowest nor the highest, more in the middle. Cons: - After construction, I noticed some damage on parts that were supposed to be protected. They were minor damages, but annoying. The most noticeable one was a dent on my TV, which left a white dot that I see every time I turn on my TV, which sucks. - In terms of details, I noticed that there were some dings in pretty noticeable parts of the wood. I don't know if it was the crew or the wood came like that, but when I was testing a wood sample before purchasing, I hit the wood with a hammer and it didn't leave a mark, so it would take a lot of force to leave a dent like the one pictured. Kinda disappointing because the dent is smack in the middle of a high traffic area. Some last notes: - David came by to do a final walk through and helped me move some of the heavier furniture back. It didn't bother me but if you're expecting furniture to be put back the way it was originally, you'll want to manage your expectations. - You should definitely hire painters and cleaners after the construction--I didn't think the walls were going to be as scuffed up as they were. And everything will be superrrr dusty, even if it's covered. - When I expressed concern about not all baseboards being replaced, which I thought was the scope of work, he explained that he told his crew to use existing baseboards when possible. He said he did this to save me some cost and offered me $150 to cover the savings. I generally feel positive about this, although if I hadn't mentioned it I don't think it would've come up, so take that for what it's worth.

Jairo'G Hardwood Floors

Jairo'G Hardwood Floors

(97 reviews)

Lower Pacific Heights

Jairo did a FANTASTIC job on a quick restoration I needed for my hardwood floors due to damage and…read morestains from my tenant who moved out. The value was amazing compared to other vendors, coming in at $750 to sand and polish my floors!! I didn't need a full restoration but he completed the job in 1 day with just a 1-2 day notice!

I had my hardwood floors refinished by this company after removing a wall. The goal was to sand…read moredown darker floors and make everything lighter, including a small area where new flooring was needed. Communication throughout the process was poor. No one explained finish options or discussed durability. This was my first time refinishing floors, so I didn't even know I had to ask. Had finish options been explained, I would have chosen and paid for a more protective finish. That conversation never happened. This matters because the floors have since taken on water damage. A single leak ended up ruining a large portion of the kitchen, which made it clear that the finish was not very protective. These are not the hard wood floors you grew up with. This finish is a joke. At first I thought them must have forgotten to add finish. It should be more resilient than this, and water left for longer than 30 seconds damages the floor. When I asked for help matching the small area of new flooring, the company said they couldn't find any and offered no alternatives or solutions. So I have regular wood on some spots just to have a floor. I'm not a perfectionist so they could have at least offered suggestions on close matching floor. It's literally wood in some places, not hard wood. The floors need to be completely redone again. Thousands of dollars wasted

Empire Today - carpetinstallation - Updated May 2026

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