Called Sunday to set up an appointment to have a combo lockset replaced. Andrew called back within…read morea couple of minutes and set a time for Monday afternoon. He showed up a little early and completed a high quality job in less than a half hour. Could not ask for a better service. Will use again if needed and recommend to friends.

Called with a lock issue around 8 pm hoping to get someone to come the next day. Steve was able to…read moreget to the house within the hour and fixed the problem quickly. Fast, efficient and courteous service - definitely recommend.

Called Shay at 7:14pm on a Monday night since the listed location is 8 blocks away from my home and…read morethe business was still listed as open. He said he would be there in 30 minutes. I gave him another call at 7:56pm, since I hadn't heard from him and was wondering when I could expect him. He said he wouldn't be there for another 10 minutes or so. By the time he got there, it was 8:15pm and he charged me $175 to pick my lock, which took about 45 seconds. I wish I spent more time shopping around for other quotes, since a nearby business only quoted me $80. It was helpful overall but I would only use it again in a true emergency.

I was locked out in the middle of the night with my dog inside, Shay came exactly on time when he…read moresaid he would and handled my lock out profesionally and calmly, even with my dog screaming and crying on the other side of the door. It was a stressful situation he made a lot easier for us and did the job effectively and quickly!

Came right out on a Saturday while other companies who were open did not return my call or gave a…read morehigh quote over the phone. Ben's tech gave me a reasonable price to remove a masterlock (I lost the key) and got right to work. Paid cash, was a bit cheaper that way.

Unfortunately I cannot give a rating through this forum of less than one star…read more I submitted a request for a quote through this vendor's website for a service that the vendor advertises on its website. this vendor NEVER ACKNOWLEDGED OR RESPONDED to my request nor to my follow-up email. If responsiveness and customer focus important to you, I recommend that you steer clear of Ben's Lock & Key.

Adam was timely however, my lock were not 're-keyable'. I guess it is an odd situation. What was…read moreinitially thought to be a quick, fast and cheap project was longer time, only 1 lock was changed, and he left with one of the screen door locks. NBD because all locks have since been changed. Adam then went into action to help us figure out what locks we need at best cost and number of locks. I would recommend Adam, I would suggest taking as many pictures of your locks as possible so you can coordinate if it is possible or if you need a new lock all together

He was able to replace our broken lock in South Philly under an hour from being contacted. Would…read morerecommend!

Had a key made for my truck and it couldn't be programmed with my remote start. Had to go to Berlin…read moreMart and have another key made and it worked great. I tried to get a refund and Haddon Locksmith will not give me a refund. They tried to blame everyone else. I payed almost $80 and pay only $40 at Berlin mart. Stay away.

They called before they came. Showed up on time, did amazing work, even fully cleaned the work area…read moreto the point where not a spec was showing. They installed two new locks for me. Cleaned up the doors so they closed better. Asked if I had the paint to match the door so they could do the touch ups. Then rekeyed the locks to the same set of key, which I was going to ask for but didn't have to. Then made me copies that worked the first time!! Take that home crapo. Amazing service, very responsive and reasonably priced!! Would highly recommend!!

ZERO STARS is what this company should receive!!! I am telling you now do not waste your money…read more They have 4.9 stars because they call their customers, refund money and beg them to change their reviews or have friends and family do reviews. Well I'm not changing nor taking down my review this time! You screwed my door up, the paddle handle that did work before two of their technicians came out and now does not work at all! They are trying to tell me its my door. Hmmm...how come it worked prior to you changing a lock?? Your technicians are so unprofessional they don't even tell you they are leaving and that there is a problem and they weren't able to fix it. BTW, if they are charging you a 4% service fee on your credit card like they tried to do to me the first time, it is not legal, UNLESS THEIR BANK IS CHARGING THEM 4%! Once you call them out on it, they will call you back and drop the fee. That's right, my bill started out at $1,085 and once I posted a bad review the owner called, asked me to change my review, took $700 off my bill offered a 4 year warranty, told me he was firing the tech, because he rips people off and I wasn't the first, that he had problems with him. Guess who the first tech was that came to the office today? Yup the one that was supposedly fired! Now going to try to tell me it's the door?? Do I look like I am stupid? This company is shady and lies! BTW PRO LOCKS, my next call is the Better Business Bureau! SEE MY ORIGINAL GOOGLE REVIEW IN THE PHOTO! DON'T TRUST THIS COMPANY THEY LIE AND THEY DON'T KNOW WHAT THEY ARE DOING!

We called this company to have a lock changed and obtain a key . We were quoted $120. A guy shows…read moreup, not in a pro key truck, in a car and proceeds to change the lock and charges us $120. We should have asked for a card and questioned it, but we did not . He was here 10 minutes we handed him $210.00 ( which he said was his fee) plus a $20 tip !! Ten minutes later another random guy shows up saying he's from the same company to change the lock ! He immediately had an attitude and said that we scheduled this with him !! We called the company and got a complete run around . We asked the person to describe the correct technician and she said she could not ! So this piece of garbage company just sent 2 random men to our home !! Waiting for call back from manager, which I doubt will happen . This company is a scam and their ratings are false .. very scary experience ! Lesson learned asks for a business card and ask why they are not using a company truck !!!

It was easy to make an appointment. Leo was on time and very kind and helpful. I felt totally taken…read morecare of and would use them again!

Giorgi (George) was great. He was flexible with his time, professional, and hard working. I will be…read morereaching out to them in the future for all my locksmith needs in Philadelphia

This morning I came home to find that my husband broke the lock on our front door. He decided he…read morecould fix it himself. I knew better and contacted my homeowners association. Someone said call Van's. As my husband tried to put the new lock in, there was a lot of swearing. I called Van's. They said they were booked through next week but I begged. The receptionist was able to squeeze us in. The locksmiths showed up within 20 minutes. They were incredibly nice and professional. They even calmed my husband down. Great experience. Highly re

Came to my new house to re-key the locks. Courteous, professional, and timely service. Highly…read morerecommended.

My neighbor locked himself out of the house but it wasn't his fault! He changed the battery in his…read morekeyless entry system a few months ago and had to change it again today. This was strange. With a brand new battery in and tested he walked the dog. But he couldn't get back in! We both immediately concurred, call CLC Locksmiths! Don answered the phone and could hear panic in my neighbors voice. Don explained that the electronics in the unit start to go and begin to eat batteries. Wow! It was agreed that a new unit was needed. Don requested a text photo of the existing unit and responded that they had one left on the shelf! Within minutes Don was there! He replaced the old unit and programmed it perfectly for use. Top notch materials and labor! Not to mention his many years in the business with a local family owned shop that has been here for many years! And if Don doesn't come out you may get one of the owners to service you! Yeah, they're not afraid to get their hands dirty! A reasonable $94 service call to come out, and labor and materials was "expensive" but hey, we are living in horrendously inflationary times (2024) and you know to live in New Jersey is not for the faint of heart nor weak of pocketbook! It was totally worth it for such emergency service and high quality results. Don is a fantastic guy and he should be taking great pride that he is such a big help in time of need! For all your locksmith needs call CLC Locksmiths 24/7. But remember if it's after business hours have a heart and be sure it's a real emergency! Don wants to see the game too!

VERY professional! Cliff was able to talk me through what was most likely needed to fix the set…read morescrew on my door handle so I could do it myself. I am not at all handy! Brought him the handle and he did a mini class for me on how to (no pun intended) handle the fix. It was as easy as he said and I would absolutely use him for whatever is beyond my scope. Which is everything except wielding an Allen wrench! Patient, accurate, informative, and a nice guy to boot.

I needed locks rekeyed fast. They replied right away and took care of things the next morning.read more

Responded fast with Quality, speed and value. Thank you again for such speedy and efficient…read moreservice. Much appreciated with a busy schedule.