Five stars. I had an outstanding experience with ProKeys Locksmith, especially technician Abraham…read more After my Mercedes-Benz keys were stolen during a carjacking, he met me at the Philadelphia Police impound lot between 3 and4 PM during a 95 degree plus heat wave. Despite the extreme heat, he stayed focused, professional, and made sure both keys were programmed perfectly before he left. Days later, when my trunk unexpectedly stopped working, Abraham traveled from New Jersey to my home in Philadelphia, fixed the issue promptly, and didn't charge me anything extra. His professionalism, integrity, and dedication were outstanding . In my opinion, Abraham is exactly the kind of employee every company hopes to have. I'd easily see him leading a whole department & mentoring other technicians under detailed work ethic. Highly recommend ProKeys Locksmith, and if you're lucky enough to get Abraham, you're in great hands.

ZERO STARS is what this company should receive!!! I am telling you now do not waste your money…read more They have 4.9 stars because they call their customers, refund money and beg them to change their reviews or have friends and family do reviews. Well I'm not changing nor taking down my review this time! You screwed my door up, the paddle handle that did work before two of their technicians came out and now does not work at all! They are trying to tell me its my door. Hmmm...how come it worked prior to you changing a lock?? Your technicians are so unprofessional they don't even tell you they are leaving and that there is a problem and they weren't able to fix it. BTW, if they are charging you a 4% service fee on your credit card like they tried to do to me the first time, it is not legal, UNLESS THEIR BANK IS CHARGING THEM 4%! Once you call them out on it, they will call you back and drop the fee. That's right, my bill started out at $1,085 and once I posted a bad review the owner called, asked me to change my review, took $700 off my bill offered a 4 year warranty, told me he was firing the tech, because he rips people off and I wasn't the first, that he had problems with him. Guess who the first tech was that came to the office today? Yup the one that was supposedly fired! Now going to try to tell me it's the door?? Do I look like I am stupid? This company is shady and lies! BTW PRO LOCKS, my next call is the Better Business Bureau! SEE MY ORIGINAL GOOGLE REVIEW IN THE PHOTO! DON'T TRUST THIS COMPANY THEY LIE AND THEY DON'T KNOW WHAT THEY ARE DOING!

A longtime Woodbury area staple, this family owned locksmith company has been around since 1940!…read more I prefer supporting local businesses whenever possible and Magee is usually my go to for key copies & car key fob replacements. I've never had a car key problem, but granted I have an older model Toyota with a simpler key fob. The service is always great, they have a Keurig and chairs handy, and there's a small parking lot in the back. I haven't tried any security system options here, but this is definitely a business I trust.

These guys are great. A real help. I've had a couple times now where I needed some sort of key made…read moreor lock opened that were not your standard house or car key. In each time calling several other places locksmiths just didn't want the job or couldn't do it. These guys not only take the job they do it well, professionally and at a fair price. Highly recommend.

First of all Thank You Tyler - You came out on a Sunday and helped me cut and program my Auto Key…read morefob and made sure it worked before you left - Amazing service even when he ran late due to an unforeseen Emergency he kept me up to date by phone - No problem its a Sunday I am home all day - Both key fobs done within half hour and gave me advice about key fob covers and i used that advice - If i was over locked out of my house or had an Emergency you can bet on these people helping you !! Again Thank you and Wonderful service i would give 10 stars if i could !!!

Like other reviewers they lied saying $75 fee for lockout and then charged $185. Now they don't…read morecall back. Rip off.

I called to ask when they closed. It was 335p, and he said 5. I said I was on the way, was there…read moreless than 10 minutes later, and the door was locked. I called and someone picked up the phone and immediately hung up. It felt like they ran out because they knew I was coming. Bizarre.

Needed a lock to be rekeyed on New Year's Eve. Called around 10:30 AM. He was here, determined the…read morecylinder needed to be changed on my smart lock, and was finished by 11:30. Quick, efficient, clean, polite and pretty reasonable price. Definitely recommend. So different from another, top rated locksmith nearby. Called them hoping for the promised quick reply. 3 hours later still no word.

I was highly impressed with the communication of this company- very professional and fast with…read moreresponse. he went above and beyond to help me tend to the circumstances I was dealing with and quickly responded and made me a priority! I woukd reccomens empire locksmith to everyone in need of a locksmith and would absolutely use them again. thank you!

I was having trouble with my Andersen door lock--it just wouldn't catch properly--and I quickly…read morerealized that not every locksmith is familiar with this type of latch. After some searching, I found Empire Locksmith, and I'm so glad I did. Rafael was incredibly professional, arrived right on time, and offered very fair pricing. He knew exactly what he was doing and got everything working perfectly. Definitely recommend.

The service tech made a key ( not from another because I lost it) he programed a new fob. Checked…read moreall systems and was done in 20 minutes. And the fee was over a hundred dollars less than other quotes. Highly recommended.

What happens when you move to a new place and you are provided one key that works in just one of…read morethe five lock sets in your new home? You need a locksmith! Sanders Lock Shop was able to rekey a lock for our sliding glass door and provide us with identically keyed lock sets for two entry doors. Their service was quick, efficient, friendly and reasonably priced. I highly recommend this locally owned and operated gem!

The servicce was good. I asked Chris to fix a problem I had…read morewith a faulty Garage Door installation. The Locked was fixed and we found out the handle was also incorrectly installed.

Chris did an awesome job for us on four different doors today. I inquired about a job on yelp and…read morereceived a response within minutes. That was at about 8:30 AM this morning. He provided a quote to add a deadbolt to our door and re-key it to an existing key. The price was slightly better than two other competitors on yelp, and Chris had more reviews and a five star rating, so went with him. I wasn't disappointed! Chris was able to come out THAT DAY and add the deadbolt we wanted, as well as fix the door handle so that it better aligned with the door jam and was able to close properly (an existing issue we had since we bought the house). He also filed down the pins in the new deadbolt because it was slightly different than the key we wanted it to match. He very well could have just told us that we had to deal with two separate keys, but instead, went the extra mile to make sure we were happy. While he was there, I asked what he would charge to come back another day and fix three other doors that were a little bit hard to close. Instead, he ended up providing a discount price and fixing all three that night. Our doors and locks are now all in perfect order, and it didn't take all that much out of my wallet. Really appreciated the professionalism, the good price, and Chris's willingness to explain exactly what he was doing while he was doing it. Would not hesitate to recommend or to hire again!

It was easy to make an appointment. Leo was on time and very kind and helpful. I felt totally taken…read morecare of and would use them again!

Giorgi (George) was great. He was flexible with his time, professional, and hard working. I will be…read morereaching out to them in the future for all my locksmith needs in Philadelphia