Came right out on a Saturday while other companies who were open did not return my call or gave a high quote over the phone. Ben's tech gave me a reasonable price to remove a masterlock (I lost the key) and got right to work. Paid cash, was a bit cheaper that way. read more

Unfortunately I cannot give a rating through this forum of less than one star. I submitted a request for a quote through this vendor's website for a service that the vendor advertises on its website. this vendor NEVER ACKNOWLEDGED OR RESPONDED to my request nor to my follow-up email. If responsiveness and customer focus important to you, I recommend that you steer clear of Ben's Lock & Key. read more

They advertise they're have service until 9p.m. on Saturday. I called at 5:40p.m. and was told I'd get a call back Saturday. It's Monday and still no call back. The person that answered the phone texted with me, so it's Monday and I texted her 48 hrs. Later to inquire about my call back. No reply. What an iligitmate company. I hope no one ever finds themselves stranded, needing a locksmith, and calls these clowns. They respond to AAA because they will dump them if they mess with their customers. AAA is going anyway. read more

IF I COULD GIVE 10 STAR REVIEW I WOULD ‼‼ Yesterday I went over there with my Honda civic 2006 because of an issue with my alarm system which was locking my door and draining my battery to the point I couldn't even start my car. They got straight to work with my car and their thing with it they gave me a new key and shut off the alarm just like a brand new car .I m so thankful for going over the Owner came and resolved everything at a good price to I Highly recommend this place it's worth it ( here some pictures ) read more

Ben's Lock & Key - They took my whole door down and fixed the issue with a new lock and and put the whole door back like nothing happen - Keys & Locksmiths Near Me - Cherry Hill, New Jersey

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I'm so pleased with the service they provided. I thought I needed a new key fob for my GMC Acadia. I was told I need the part inside the key fob from another locksmith. Ben Lock & Safe replaced the battery and that work!! I appreciate their honesty and professionalism. Again, thank you! read more

Today Yariv helped me with a seized trailer hitch lock that needed to be drilled out. He worked very hard and was a great guy to speak with also--I highly recommend calling if you need help with any locksmith service (and a great conversation too)! read more

I called this company to help my sister who happened to be locked out of apt. Yariv was very helpful, and professional. He arrived before I did, and helped Sis until I arrived. Service was prompt, and no delay for his arrival. I didn't know what to expect in terms of price for using a locksmith, but seemed reasonable for the service provided. Was slightly less than the estimated price quoted over phone when I asked how much. Price was more in middle of range. Tomorrow is a holiday and it was late afternoon, thought for sure it would be sky high fees or an added emergency fee. I highly recommend this company if you ever need a locksmith. I don't like to use companies without a referral but had no choice. I looked on yelp and this company had a decent amount of great reviews compared to other locksmiths so I'm happy I chose them. Will save their info in case I know of someone that needs a locksmith. Thank you Yariv for your help! read more

I had an issue with my front door lock, broke the night before. Picked up a new one in the AM and I just couldn't get it to work. I called 2 or 3 places, this place was the last but he answered and said he could be over in 15 minutes. This by the way was around 2pm on a Sunday. Wasn't cheap, but he came, he fixed, he also adjusted the door frame lock and bam, perfectly fixed. He showed me what I was doing wrong but glad I'll know for future issues. read more

I locked my keys in the car, Ben's lock and key came out in no time and quickly and efficiently got my car open by the most adorable young man ever named Roy. Highly recommend this place! read more

Brian arrived EARLIER than estimated and very professional, understanding, & helpful! Hire them for EVERY locksmith need.

We were so pleased with Ben's Lock and Key !!! We needed a dead bolt and front door lock replaced as well as side door and garage to house door locks rekeyed. We called Ben's Lock and Key at 3pm and by 3:30 pm (the SAME DAY!), they had sent an excellent locksmith by the name of David to our home. He was polite, professional, helpful and showed us where one of the locks was broken. He replaced the locks and completed the work in a most efficient manner and cleaned up everything. If I could, I would give this business an 18+ for promptness, efficiency, professionalism, and good prices. It is good to know we have a super reliable business like this in our area. read more

I rarely write negative reviews, but my recent experience with Ben's unfortunately warrants one. My wife and I were out of town this past weekend and our pet sitter accidentally locked themselves out of our home on Saturday at around 5pm. We called around for locksmiths and were very relieved when we spoke to a receptionist at Ben's Lock and Key. We explained the situation and were told in no uncertain terms that someone would be able to come to our house at 6:30pm that day, no problem. I even called again at 5:30 to confirm and to request that they call my cell when they were on the way, and I was again reassured that this would be no problem. Cut to 6:30 and not only had nobody called my cell, but they completely ghosted me. Nobody picked up their office phone when I called several times after that. I still haven't gotten a call-back or received any explanation of what went wrong, let alone an apology. Needless to say, this was very unprofessional and almost resulted in disaster for our poor pets (but a HUGE shout out to Jim Abbot at JC Magee who drove up from Pitman to save the day!) read more

I was in a bind but they came out right away and the pricing was very fair. It's never fun locking yourself out of your home but I was glad these guys answered and came to my place within 30 min. read more

My key broke off in my deadbolt during the heatwave and I couldn't get it out. Thankfully i remembered Bens Lock & Key sign across the street from my unit. I called them and they arrived within the hour. Marko got my key out in seconds and i was able to use my spare and get inside. So thankful they were there able to help so quickly and very reasonably priced. read more

Such a great company. Answered immediately, came right away, with friendly and informative service and excellent responsiveness to questions. Reasonable price and worth it. read more

Had a need to call Bens Lock and Key this Sunday am (got their business going on line requesting locksmiths in my area). I needed to repair a broken lock from my garage to the inside of my house. I called them when they opened at 8:00 am despite this being a SUNDAY. They picked up the phone in person and they were at my house two hours later and repaired and replaced my "problem". The gentleman they sent was "so" pleasant and knowledgeable. Every business needs to learn a thing or two from the service rendered by Bens Lock and Key in Cherry Hill, NJ. Thank you Bens Lock and Key****** read more

Great service fast service and friendly service not like 98 percent of other business I have contacted call if you live in camden try to find a place that will install a surround sound system and tvs on your walls once you say Camden they will hang up except Best Buy Best Buy will do anything and everything read more

Using this company was definitely an experience. My car key broke apart on me and I needed a locksmith to replace it. After setting up my initial appointment, I was confident things would work out. The next morning, I ran into an issue with the technician before he arrived. I was very disappointed. Once the owner heard my issue, he immediately rushed in and fixed the problem IMMEDIATELY and most importantly, he apologized about the inconvenience. He sent over another technician named Al that was absolutely AMAZING! I called needing one things and found out I needed an entire new key and chip. Al had everything needed for my new issue to repair it and he was done in under 15 minutes! Extremely friendly and helpful. I couldn't ask for more. Thank you guys for assisting me. The boss, the receptionist, and Al totally defined the word Professionalism. I would absolutely recommend. read more

My car kept telling me it was damaged(because it was) the night before, I called and they said they would have someone out in 20 minutes. 2 1/2 hours later still nothing. I called to ask if they were coming tonight and the lady at the front desk asked if I was wanting to set up and appt. Super sweet said they were full for the night and I shrugged it off. Said she would have one of her guys come out right in the morning. You know what. That's exactly what happened the gentleman that came out created conversation. He talked to me about what was going on. He had my new key programmed in less than 10 minutes for the price I paid I'm extremely satisfied. And for the future I will be using them. Honest. Reliable. Professional. And that's what I was looking for in a company. Thank you!! read more

I had to call Ben's today and didn't give much notice for when I was asking for service. Joe was out within a reasonable. Amount of time and was very helpful. I needed the locks changed on all the doors of our house. Very reasonable price for very good and prompt work! read more

I lost my keys last week and I called "24/7 locksmith cherry hill" the girl on the phone said it would take twenty minutes to come, and the key starts at $80. I've been waiting for two hours for the tech to show up and after all that waiting he asked me for 295$ which I think is outrageous. So I decided to shop around, I called bens locksmith and I'm really happy that I did. These guys came on time, did a quick job and charged me a fair price. Thank you and appreciate the service! read more

I had my locks rekeyed by Ben the owner. He was very attentive to what I wanted and his price was fair. He arrived on time and finished the job in sufficient time too. Thanks for great and reliable service Ben. I will definitely call on you again if ever I need a great locksmith. Linda R. read more

I have to give credit for working hard to satisfy his customers. It took some time but he found the perfect solution to my mom's screen door lock problem. I learned his delayed was unavoidable and as soon as he was able he reengaged with me on our unfinished business and for that I am very appreciative. My mother relayed to me that Ben was nice and respectful and he paid attention to his work until he finished. My mom doesn't typically have kind words for strangers in her home so this was a big deal and a good endorsement of his professionalism. I think his prices are on the high end but his inventory is high quality and he stands behind d his work. We are very satisfied with how he made my Moms home safer and how he helped is with a solution that matches her physical abilities. read more

Showed up on time changed the lock. Did the work. I recommend you get the price ahead of time he tried to up charge us.

Phenomenal. Jesse was professional and knowledgeable. Fee was reasonable. A pleasure after a disaster with Mount Laurel Locksmiths three days ago. Arie from Mount Laurel Locksmiths charged $85 more, initially put the lock upside down and forced a piece into the dead bolt making it unworkable. Jesse was called in to fix Mount Laurel Locksmiths mess. Would highly recommend Ben's Lock and Key. read more

Joe was excellent. He showed up earlier than he said he would, efficiently changed two sets of locks for a fair price, talked a few things through with me, and that was that. Great work at a good price by a true professional. Works for me. read more

Worst and most frustrating experience of all time!... Not only did we get quoted an ridiculous exorbitant price of $225!!(we did a check all around other different actual professional locksmith and it's all between the range of $100 - 120), the most antagonizing part was the person who came(name is Joe) has TOTALLY ZERO professional technical knowledge AT ALL!!!~ his first idea of opening a lock was actually to spray WD40 into the lock, which he then went into the worst and most unbelievable last resort of any real professional locksmith - Drilling through the lock!?!!!???... We were all totally dumbfounded when we saw that...and even when he drilled through the lock, he still failed to get it opened...then he try all sorts of at least 4 different really amateur ways to no avail...and I'm talking about prying the door with screwdriver and such... all in all, we were basically conned by this person and mainly because it was a Sunday, there wasn't any other locksmiths open then...Be Forewarned!!! read more

Bens Lock & Key has come to my rescue on more than one occasion. Although they made me spare keys I never seem to remember them when I lock myself out!! They pride themselves on their speedy service and fair rates. I have their # saved in my phone and like a good friend, they always answer when I am in a jam!! read more

Locksmith came out to change my bottom lock (my back up lock) and he installed it upside down. They tired to charge me $150.00 initally and I said no way and paid $70.00 and when I told office they need to have someone come out and fix it they said I would have to wait until tomorrow when someone is in my area and if I didn;t agree to this that they would charge me $75.00! Crooks! read more

Locked ourselves out of the house- no house or car keys. Ben was friendly, came in 15 mins, opened door for $89. He advised us that other companies might say $15 on phone, then charge you hundreds. Just call this local & reputable company. read more

Rafael came by to help me out in making a new key. He was here right on time and was very friendly. The process didn't take very long. Will definitely recommend to friends. read more

Needed a keypad lock installed on my front door. Same day, courteous service. Took extra time to align the deadbolt, even though he had had a long day. Highly recommend. read more

I highly recommend Ben's Lock & Key. I called Ben after reading the Yelp reviews to reprogram a car transponder key. Unfortunately, I needed a new key. Ben ordered for me an after market key to save money. I ended up having two service calls. He only charged me for the second call after he programmed the new key. He was on time for both service calls. Ben saved me over $200 by not going to the Dealership. Plus, Ben accepts AAA for all car related issues. He is honest and a really nice guy. I would not hesitate to call on him again. read more

I was visiting family in Cherry Hill and locked my keys out of the car. My family recommend that I reach out to their locksmith and Marco answered right away and was onsite within 30 mins. I was back in my car quickly and really appreciate their exceptional service. read more

Lock broke Saturday night. Ben was here Sunday morning. When I asked cost, he told me that the visit was free and he will provide an estimate before he starts working. It is so rare that someone would come on a Sunday to provide a free quote. Of course once he was here, his price was very fair and he knew exactly what needed to be done. Completed in less than an hour at less than $100. A true gentleman and an obvious hard worker. As I told him, I hope I don't need him again, but if I do, I am glad he is here. read more

These guys really do a good job. I was working security at an elementary school in camden on a Friday night I got locked out the school and my keys were inside. I called pennsauken locksmith and they refused to send someone to me because it was dark and I was in camden, but bens did not hesitate. I showed them my identification and my id for the school as soon as the man arrived which only took about 20 minutes and he took a look at the lock. Before starting I was happy he told me how much it would cost and since the lock was a commercial lock it would be more but still the price was great. After having to drill through the lock he replaced it and made the lock use the same original key which I am so glad for everything looks the same way it did. Thank you guys. read more

I needed a lock to be rekeyed on an inside office door so that it matched my outside office door because I didn't want to carry two separate keys. I called Ben's Lock and Key based on a google search. Long story short, it cost me $175. I was told the knobset needed to be replaced ($65), the cylinder arm needed to be replaced ($15), the cylinder combination needed to be changed ($15 - probably the only real service I needed), and the service call was $75. Of course, I was told ALL of this after the fact. I wasn't offered the opportunity to purchase a knob set myself for half the price (complete with cylinder arm). Very unhappy with the price and lack of disclosure. Also, the invoice was from Quick Key, LLC located on Vine Street in Philadelphia. I looked up the address and there are six other locksmith companies with the same address. Live and learn. I recommend getting the cost estimate upfront before asking them to come out. Or better yet, find another expert that is more reputable. Fool me once, shame on you. Not again. read more