I go to this place for the first time looking for a decent bakery. I bought 4 pounds of cookies,…read morewhich were pretty good. I also bought a few rolls and a couple of pieces of Borracho, which were also good. Then I asked for a Pineapple Upside down cake that was in the case. All total it came to about $70,00. This was on Friday morning, June 19th. I came home, put the cake and the cookies in the refrigerator because I was going to take it to my brother's house the next day. The next day Saturday the 20th, I took a box of the cookies and the Pineapple cake to my brothers. I took the cake out of the box. Not only was it stale, but when my sister-in-law cut the cake, underside was covered in BLACK MOLD! Imagine my embarrassment for bringing stale moldy cake to give to brother and his family! I was thinking about going back with the cake and asking for a refund. But for the $10.00 I paid for it, it's not worth the aggravation. But that's the first and last time I go to Torino's. Apparently, they'll leave shit in the case to go stale and moldy and sell it to some sucker who walks into the place and buys it. That's no way to do business and maybe the health department should take a look at what's going on at Torino's bakery.

Awesome everything.... Torinos is very consistent. No matter what you order it is always perfect…read more We typically get all our cakes from here. Always made exactly as ordered and on time. Can't walk out without getting bread and cookies. The local bakery " Gold Standard "

Great bakery with semolina bread. I no longer need to bring it up from the city. But get there…read moreearly or it will be sold out! Nice selection of Italian cookies and pastries. They have live music on the weekends. It's a nice vibe here. Well done!

Ordered my wedding cake plus several dozen italian pasties from this bakery. Picked out a cake from…read moreTHEIR catalogue that matched my inspiration photos, they said they could do it no problem. What I was presented with was a horrible, lopsided, sloppy cake that looked nothing like what I picked out. We reached out to the owners and they said they were proud of their product and will not be offering a refund. Now this horrible cake is in all my wedding photos forever- highly disappointed in the product and their customer service & surprised they even let a product like that out their door. First photo is the cake I received. Second is my inspiration photos they said they could do no problem.

Maxine was a pleasure to deal with and her cake was absolutely delicious! We discussed all of the…read moredetails of the cake my wife wanted for her birthday and Maxine was very accommodating.

My husband and I were absolutely thrilled with our wedding cake. We wanted something simple and…read moreelegant and that's exactly what was delivered. The cake was gorgeous and absolutely delicious at the same time! Maxine was also a complete joy to work with. We feel very lucky and would recommend Maxine to anyone!

Paid $189 for a small cake with too much black fondant that turned everyone's mouth and teeth…read moreblack. Words were made with a cricut and flimsy paper with no backing. Alexis also requested to change the pick-up time by 2 hours at the last minute, causing me to change my kids' schedules, and then showed up 20 minutes late with no apology. But the WORST was that Alexis forgot to add my husband's (the birthday boy's) favorite part, the vanilla custard filling. So the disappointment was felt all around. I would not even be leaving this review, however, if Alexis had taken accountability for her mistake and offered a small refund (I asked for 25% of the cost which I believe is more than fair.) Alexis referred to her "no refund "statement on the invoice and refused to make this right (read below). This was an overall uncomfortable and disappointing experience. Alexis is obviously still learning a lot about cake decorating and business. You decide if you want your special occasion affected by someone who unfortunately lacks skills in these areas. Me: Hi, thank you for the beautiful cake. I was surprised though, after cutting into it, there was no vanilla custard or pudding. I believe that was what we agreed on and was on the invoice. Alexis: Good evening I truly apologize for not having filling in the cake. Yes, you are correct it is in the invoice. I had a few orders and I definitely could have missed it. I am very sorry for mistake. Please accept 25% off your next order as my sincerest apologies. I hope the cake was still enjoyable? Me: I had already told everyone it was going to have a filling so unfortunately there was a sense of disappointment when it was served. I appreciate the future order coupon but I really feel like some money should be refunded for this cake. To me, that would be the appropriate approach. Alexis: I am sorry to hear that. I don't offer refunds as noted in the estimate and invoice. For this time I will extend the refund of $10 for the filling not being added as this is the charge for the filling. I was hoping to offer a greater discount and better experience for the future. Me: $10 is unacceptable. For a $189 cake that was made wrong, I expect appropriate reparations. Essentially, I did not receive what I paid for, and you refunding me the cost for an ingredient is insulting and a failure to recognize the disappointment and embarrassment my guests and I experienced because of your mistake. In order to make this right, I would expect a minimum of 25% back from the original invoice. Out of respect for small business owners, I have not published my concerns online, however, I do expect good customer service. I hope you will reconsider the situation and make the appropriate reparations. Alexis: Good morning Barbara, I understand the inconvenience and disappointment caused and I apologize. Correct I acknowledged the filling was missing from my mistake. I charge $10-15 for fillings which is why I extended the cost of the missing portion of the order. 95% of the cake was completed as ordered with the addition of the macarons I made as well. There are no refunds and this is stated in estimate and invoice provided. I do apologize for the vanilla pudding filling to have not been added and have offered the refund for the charge of the filling as well as 25% off a future order. Me: Well it's unfortunate that I have to make this public and I do hope in time you take a little more pride in your customer service. Also, when you request to change the pick up time, it's best practice to show up on time or at least apologize if you are running late.

Alexa did my husband's bday cake and it was exactly What I asked and then some. I love her…read moreprofessionalism, and punctuality. And she is very very sweet . Forever customer

Got some desserts from here for my girlfriend for Valentine's Day and our minds were blown. The…read morechocolate mousse is the lightest chocolate mouse we've ever had, the pistachio chocolate cookies were amazing. There was also this raspberry bar that I forgot the name of but it was crispy on the outside and so soft on the inside, that one was definitely our favorite. Also it's so cute inside! All pink with what seemed like a hand-built cabana decoration around the register. Everyone was super friendly, and I'll definitely be back to share these amazing desserts with some friends and family. Sorry all the desserts pictured already have bites taken out! Couldn't resist!

We reached at this place at the closing time on Christmas Eve. They had already packed their 2-3…read morepieces desserts that were remaining. When we reached I asked them if they had anything left since the display looked empty. We bought one yuzu tart and one coffee/chocolate based tart. For the first time in my life non chocolate flavor was my first choice. It was soo delicious. I would definitely recommend this place and would surely go to try on the remaining desserts. People who worked there were nice too plus ambiance is very cute! Went there again the second time and trust me their desserts are exceptional. Great flavor, amazing desserts.

We are so in love with Canela Bakeshop! Everything Lauren touches turns to gold and she will make…read moreyou the most beautiful cake that will blow away you and your guests. We first worked with Lauren on our wedding cake about 5 years ago (see picture). We asked for something simple, romantic & a little moody and she created the most perfect cake for us. We always had her in the back of our mind for a future special occasion. Flash forward and we couldn't help but think of her when we had a new baby to celebrate. She created this incredible cookie and ganache cake for my baby's first birthday party. We gave her free reign and told her to surprise us and we were slack jawed at the finished piece. Everyone at our party couldn't stop talking about the cake and it tasted even better than it looked- which says a lot. Working with Lauren was incredibly easy and she is such a delight. Can't wait to work together again for our next special occasion!

Great kitschy place. Good coffee, retro vibes, good Pain au chocolat and cool novelty/ retro candy…read more Surprisingly handicapped accessible. Only 1 observation, not conducive to working on a laptop while there, but maybe that's a good thing. It might spoil the vibe / atmosphere. I'd give it 4.5 stars, but the app doesn't allow for half stars, so 5 it is.

This place is so cute ! Staff is soo friendly and sweet . I had half decaf coffee, cheese cake and…read more cinnamon roll. Everything was great! Definitely will return when I get to the neighborhood:)

I absolutely love this place. It's a welcoming environment, cozy, homey, and the coffee is on…read morepoint. The breakfast pastries and cookies are varied so no matter what you're looking for, there will be something good to try. The prices can't be beat, and the experience is really really nice. It is probably my favorite place in Marlboro.

Good peeps here. Excellent cappuccino. Delicious pastries. Good cookies, breads & biscottis.read more