i don't know if these guys are scam artists or just crappy mechanics. i've been bringing my car there for 2 years. i think they had a change of ownership because the main guy i had been dealing with disappeared about a year ago. things have been downhill since then. for the sake of brevity i will just describe the most recent of my travails there.
brought my car in a month ago because the check engine light was on. they said it was the egr valve and i had it replaced. $350. month later, light goes back on and my brakes start acting up. they say the light is on because someone forgot to put in the gasket w/the egr valve and it was all coated in carbon. as far as the brakes, they said i needed to replace: rear brakes (all hardware) and rear wheel cylinder-$483, and front tie rod and axle-$475. not including tax. i refused the repairs (my car is worth less than it would've cost to fix it) they said they would have to order the gasket and could i call them in a few days. ummm...how bout YOU call ME in a few days since you didnt do the job right in the first place?! so they did. brought it in and the supposedly put it in.
in the meantime , i go get a second opinion. thank gawd!!! Tony from Tony's greenwood auto (that godsend), did everything they were gonna do (rear brakes, wheel cylinders, tie rod) plus thermostat and a tune up for a total of $475 (including tax, labor, etc). the same price emerald city auto was gonna charge to do JUST the tie rod!!!!!!
my check engine light was back on 2 days after the emerald city guys put in the egr valve gasket. tony took a look and said they actually made the gasket rather than ordering it. and he was dumbfounded that they didnt put it in in the first place since it comes IN the box with the egr valve.
if you want your car to be repaired correctly for an honest price, DO NOT GO HERE!!!!! read more