Emergency service was required for my clogged kitchen sink. The response was swift and…read moreprofessional, with excellent communication.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

Dylan was awesome! I had sewage backed in my tub, shower, toilet, and the kitchen sink. It was so…read moregross. And he found the clog and fixed it. i have never been so excited to watch water running down a drain hahaha! Great work. This dude deserves a promotion

Roto-Rooter solved my problem, but the experience left a bad taste in my mouth…read more I scheduled a free estimate through Yelp after Roto-Rooter was the first company to respond. My appointment was confirmed for between 10:00 AM and 12:00 PM. At 8:30 AM, they called asking if they could come immediately. I explained that my family was still getting ready for the day and that we only have one bathroom, so I asked them to honor the original appointment window. Then, at noon, I received another call saying the technician was on the way. They didn't arrive until about 20 minutes later. Two technicians came in, looked at the drain issue, and quoted nearly $800 plus tax. Because this is the only bathroom in my home and I needed the problem fixed, I really didn't have much choice. I approved the work. Here's the part that bothered me: the entire job took less than 15 minutes. To be clear, the drain is working and the technicians were professional. I have no complaints about the quality of the repair. My issue is paying nearly $800 for what amounted to a very quick service call. When the technicians walked out the door less than 15 minutes after they arrived, it was hard not to feel like I had just paid an emergency premium price for a routine fix. To make matters worse, I continued receiving automated calls from Roto-Rooter trying to schedule the appointment that had already been completed and paid for. That gave the impression that the scheduling and customer service systems are not well coordinated. If you need immediate service and money is no object, Roto-Rooter will likely get the job done. If you have time to shop around, I strongly recommend getting multiple quotes first. Looking back, I suspect many local plumbers could have performed the same repair for significantly less.

We had a thermostat issue and no heat. BeATO arrived within 24 hours! Jim was…read moreexcellent--knowledgeable, explained everything clearly, and fixed the problem quickly! We're very happy with the service!

We've been very happy with Beato for our home's heat and oil deliveries. Their customer service is…read morealways friendly and helpful and they're easy to get in touch with when I need. I'd definitely recommend them, 10/10

We have lived in our house for fifty years, about three blocks from your Merrick Road business…read more It's amazing that we never thought to call you. Thank you so much for sending CHRIS to our home for today's plumbing work. What a terrific job he did... quick, efficient, clean, informative. And he's a such a great representative of Cilento! Pleasant, attentive... a super guy! Through him, you've made a new customer for all our future plumbing needs.

I recently needed plumbing work and chose Cilento Pipeline Plumbing after seeing all the positive…read morereviews online. I'm glad I did, because my experience with them was excellent from start to finish. Bruce, Chris, and Mr. Cilento were very professional, patient, and accommodating throughout the entire job. I have a Navien boiler, which is efficient but also very sensitive and requires special training to service correctly. They clearly knew what they were doing and were well trained on this type of boiler. My boiler had several issues going on at once, and they stuck with it until they found the problem and repaired it properly. They also took the time to answer all of my questions without any annoyance, and they gave me helpful information about my plumbing and boiler so I can better understand it going forward. Based on my experience, I would definitely recommend Cilento Pipeline Plumbing to anyone who is looking for skilled, master plumbers who are both knowledgeable and respectful.

We just had a gas pipe moved behind the stove to get our new stove closer to the back wall…read more They sent a man to give us and estimate and when the job was done, it took less time than thought, so the price was lowered accordingly! Vinny did a great job and worked very clean and left no mess! We would DEFINITELY use J&E PLUMBERS in the future for ANY plumbing job we need done! And recommend J&E to family and friends! Thank you J&E PLUMBERS! Joe & Angela, Long Island NY

We have used J&E plumbing a few times. We have an old home with a .pump for our washing machine…read more We called on Tuesday afternoon and the owner came by to see what we needed and the job was down this morning. Juan did a great job, clean and efficient. Happy to have such a great company so close by. They are great to do business with. Eileen S.

I bought a new Water Heater and was very pleased with their service. The plumber answered all…read morequestions and was very knowledgeable, friendly and helpful. Reasonable pricing too. Would definitely call them again.

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

DO NOT MAKE ANY BUSINESS WITH THIS COMPANY, run by thieves…read more Let me start saying that I understand that certain services are expensive and business are entitled to put price to their work, but there is a really thin line between charging for a service and a completely different story to ripoff customers. Just a few days ago, I contacted FREEPORT PLUMBING AND HEATING, located at 29 Bedell St, Freeport, NY 11520, with telephone number 516-442-8008, to setup an appointment for a leak in the shower, it was not an emergency so I was ok to wait 4 days to have a technician to come to my house, they said, it will be a $100 service charge for the technician to come to your house, if you decide to have the problem fix that day, the $100 will go towards the repair, pretty standard, we all know companies do this all the time to make the customer use their services. Here is the issue: charging almost $500 for changing a water mixer that cost $35 at Home Depot, and that took the technician only 45 min. from the moment he came in to the time he left, (and this is including his trip to go get the piece) to do the work it's extremely a ridiculous amount. When they told me the price I was expecting that the technician will reduce it by the $100 mentioned by lady on the phone but no he didn't. Next available business day I called this place to make sure they understand my discontent with the whole situation, the their answer was "oh no, that's a completely separate charge, that's independent from whatever the technician charges. At this point I can only say, shame on you, but eventually reality will catch up with businesses like this and I can guarantee you that a simple fine will not get you out of all the misleading and dishonest business you are running. HUGE SCAM. DO NOT HIRE!!!!

From the owner: AC Compressors, Air Conditioners, Air Ducts, Air Filters, Attic Fans, Backflow Preventers, Bathroom…read moreFixtures, Bathtubs & Showers, Show more...Boilers, Boilers & Water Heaters, Catch Basins & Traps, Central Air Conditioning, Chemical Degreasers, Coils, Compressors ,Controls & Thermostats, Conversion Burners & Infiltrators, Coolers , Coolers & Refrigeration , Custom Heating & Air Conditioning,Custom Plumbing & Heating, Dehumidifiers,Drain Traps, Drainage Systems,Energy Efficient Systems, Fan Coils, Faucets, Fixtures, Flush Valves & Parts, Forced Air & Hot Water Systems, Furnaces, Furnaces & Boilers, Garbage Disposals, Gas & Oil Furnaces & Boilers, Heat Pumps, Heaters, Heating & Cooling Systems, Heating System,Industrial Pumps, Kitchen Fixtures

I renovated my home and decided I didn't want a steam boiler and individual large air conditioners…read morealong with steam radiators for heat but still needed both Heat and Cooling. I contacted Amerikhomes and made an appointment for Leon to swing by to get an opinion on a new system. He came on time and recommended a mini split system as the solution which would be my primary source for both heating and cooling. We agreed on a system and moved forward with the installation. He ran the piping/wiring and drainage for the units in each room but didn't mount the units until the sheetrock was up. Once the sheetrock was up, he mounted the units and brazed the piping. He advised fittings was not the way to go because as time passes, it may produce a leak and because all the piping is inside the wall, it'll be very difficult to get to whereas brazing is more a permanent connection so he sealed each location via brazing. This was not a 1 time visit. The installation required a multitude of visits to complete. Once everything was installed and ready to be powered on, we went ahead and briefly tested it. The A/C was blowing ice cold and the Heat was nice and warm. No issues during the summer with the A/C but when winter came, a serious problem started to occur. In heat mode, the defrost came on which in itself is not unusual but what was is the fact that it would not turn off. The defrost cycle continued to run to the point where the inside units would start building up frost and ice and the only way for the unit to start heating up again was if you turned off all the indoor units and turned them back on. I contacted Leon to inform him and he couldn't find any issues with his work and that it has to be the unit. Justifiably, he will have to charge me to troubleshoot the unit to pinpoint the problem. For months, Leon and the vendor went back and fourth pointing out the possible causes for the issue but the vendor continued blaming Leon's work and Leon kept explaining that the issue was with the unit so they would not pay him to troubleshoot the unit itself. At this point, we were at the "tail end" of winter and ended up putting up with powering down all the units and powering them back on when the defrost issue started. It took months back and fourth with the vendor and manufacturer that winter had already passed and heat was no longer needed. Towards the end of summer I decided to take matters into my own hands and go based on what Leon mentioned to me being possible causes. he told me that it could be one of 3 things. Either a bad thermistor, a bad controller board or not enough Freon. Well, I know the charge was good because Leon had tested the unit countless times in front of me and the PSI was the same each time. I started with the cheapest item which was to purchase 3 thermistors. Tested each new thermistor and swapped them out. Upon testing the old ones, I found them to be functioning correctly but decided to leave the new ones in place anyways. Well... If the Thermistors were good and the PSI was within range, then the only other item according to Leon is the Controller board but would have to pay out of pocket since the manufacturer would not take responsibility and would charge me $678.00 for the controller. Keep in mind that i already spent thousands on the unit and the installation just to spend spend loads more on an expensive part for a brand new unit less than 1 year old. I refuse to further fund the manufacturer and decided to get the part on my own. I found a controller board from china for less than half the cost the manufacturer charged me. The part arrived ~ 3 weeks after I purchased it and went ahead that same day to swap it out. I took pictures of each part to make sure I put everything in the right place once disassembled. Long story short, I completed the swap. Also had to "de-bug" the system for it to recognize the indoor units. The whole process took me a good 3 hours. It was not cold enough to test because the temps outside were in the mid 60's so I had to wait until it got colder to turn the heat on. 3 weeks have passed where the heat needed to be used and finally started using the heater. After crossing my fingers, the unit, after 4 hours of being ran went into defrost (as it should) but came out of it as it supposed to do. It has been 3 months and not a single time did the defrost get stuck. LEON WAS RIGHT! Despite not charging me for the work/advice, he gave me the information to figure out what the problems could be. I have to say Leon was excessively patient during this whole headache and charged me not a penny more than the cost for the installation. Most installers would have said "everything on my end is good. Good luck dealing with the manufacturer" but Leon stuck around through the rough patches. He is fair on price, knowledgeable and patient. I will always use him for future reference anything HVAC related... I advise/recommend you to do the same.

Excellent service. He was the only one that message back with pricing and time availability. When I…read morecalled to schedule, I explained what was wrong with my boiler and again explained to me his pricing and he said he should be able to fix it in a reasonable amount of time. He asked if I had any heat and I said "no" and he said he would be able to come later in the evening which was beyond his business hours. He said he would call when he was on his way and once he got here he went straight to work. Very knowledgeable and has a pleasant demeanor as well as decent pricing.

Mauricio was a joy to work with. He provided fast, great service. He's knowledgeable, came in to…read moreassess for a sink placement, was extremely flexible with my chaotic asks and came back immediately to set up. He also cleans up behind himself and is really big on safety. Definitely my go to plumber from now on

Helped to repair a leaking faucet and clogged drain in our bathroom. Mauricio responded via Yelp…read morequickly, showed up the next day. Repaired and worked neatly; and charged us a very reasonable price. Will definitely call again for any plumbing needs. Thank you!

From the get-go, JD communicated with clarity and in-time responses…read more When he arrived, he was very friendly and did a good job to inspect and applied additional duct work so my furnace would run more efficiently

Super fast response, very knowledgeable. He arrived when he said he would. Diagnosed and fixed the…read moreplumbing within a reasonable amount of time. He went above and beyond by reminding me to have the dishwasher installers put in a "high loop" with the dishwasher drain line. Reasonable pricing. Definitely recommend!