Complete steam boiler replacement. I called three local companies for estimates, Cox was the only…read moreone to not only call back promptly, but he (Jimmy the owner), inventoried and sized the radiators. Another company I called just proposed a like-for-like replacement of the boiler and didn't walk through the house. More on that later. After I agreed to the written estimate, which layed out everything that was included, they were onsite in a few days. The crew showed up on time, were quick and efficient, and unbelievably neat. Especially as they were removing a lot of cast iron and piping. As they were working on the water and gas, they kept us informed of what would be off and for how long, which was not very long at all. After the installation was complete (about 12 hours total over two days), their full explanation of what to do to monitor it was clear and very understandable. They even painted all the new plumbing so there was no "raw" piping. Now for the boiler and why a like-for-like replacement was not a good approach. Steam boilers will never be more than 82% efficient which is about what the old one was. The difference in the new boiler, different manufacturer, is it runs for much shorter durations than the old one. The house still heats up as well, but with fewer firings of the boiler. I expect this to be a real savings in gas this winter. All in, I'm very satisfied with the quality, speed, and professionalism of the work, and the hardware they installed. Highly recommend.

I had a dripping tub/shower faucet and the superintendent in my building said I needed to get a…read moreplumber to change the valve. This would require opening the wall and would need a tile person too. Cost about $2K. After 2 months of trying to get both, I gave up. I called Cox yesterday and they came today. Only needed cartridge changed - $267. Dylan was excellent!

I needed a new water heater after sandy and Bill came over to install it. Professional, neat work…read moreand I've never had a problem with it since, he did the job right. Some plumbers in the past have done poor work that starts to leak months later, but I've never had s problem with bill and will continue to recommend him to friends and family

I had two somewhat urgent plumbing problems during the past six months and both times they were…read moreable to squeeze me into their busy schedule and resolve the situation. The work was done professionally and the plumbers were very nice. I highly recommend them.

Great service friendly and knowledgeable. Prices reasonable work guaranteed good communicationread more

Cannot recommend Sergey enough, punctual, quick, and did a fantastic job. Gave an accurate quote…read moreover the phone, was able to come same day within two hours of speaking, and was friendly and went above and beyond. Fixed a hot water valve under the sink and replaced an old faucet. Prices are the best for exceptional service.

Called and got a quote over the phone. Came on time. Was professional, efficient and clean. Would…read morerecommend.

Had a new water heater installed and quality of work was excellent. Finished the job in about 1…read morehour. Cleaned up afterwards and took away the old heater. Would highly recommend All Day Plumbing and Heating.

Intermittently, my radiators were running hot and the boiler water pressure was unusually high. All…read moreDay Plumbing & Heating advised me to replace the backflow preventer, pressure regulator, and expansion tank for slightly over $1,700. They replaced all three parts, but the next day the same problem re-occurred. When they returned, they claimed the temperature limit control (Aquastat) was defective and quoted me an additional $825 to replace it. I contacted the company and explained that the original issue had not been fixed, asking them to cover the cost since their diagnosis was apparently incorrect. They refused, stating they had fixed another problem, but when I asked what specific problem had been resolved, they could not provide an answer. I then hired a technician from another company, who fixed the actual issue for only $100.05 without replacing the Aquastat. This technician also confirmed the Aquastat was functioning properly. I would strongly recommend contacting another company for repairs. The pricing was very high, and more importantly, I was advised to replace parts that ultimately were not needed. And they have a "F" rating on the Better Business Bureau.

I want to preface this review by urging anyone considering hiring this company to try as much as…read moreyou can to find a good local plumber. Without question you are going to pay at least twice (more likely 3x or 4x) the amount it would cost to get a good local plumber and you're money is at least supporting a local small business and most of that money is going into the pocket of the technician. Plumbing issues are one of those things I hate dealing with and that put you in a difficult position due to their urgency. This is really the only reason why I reached out to such a large name brand like Roto-Rooter when I saw that my main drainage line in my basement was leaking. As soon as I saw it, I knew it was something I wanted taken care of quickly and correctly and was willing to pay extra for that. A technician showed up within the window stated. He looked at the leak and gave me a quote of $1200. As I expected, it was high, but as long as it was going to be quality work with a guarantee, I was willing to pay it. He said he couldn't fix it that day and stated that it wasn't a bad leak, so it was not going to cause any serious flooding. After telling him my availability in the evenings, he wanted to push the job to the end of the week. At that point, I was not going to have him do the work, but once I made that clear, he said he'd get it done this week. We made an appointment for Tuesday at 5:00, and he wanted a $250 deposit, which I provided. He arrived Tuesday at 5:00. Though it wasn't a big deal, I would like to note that he didn't even offer to wear booties in the house (I used to work as a cable technician, and this was standard). In any event, he starts working and essentially cuts out around 5 to 6 feet of the old, rotted steel pipe. Though there were threads in both the lower and upper fittings, he did not use them. Instead, he used rubber couplers to join the PVC to the remaining iron pipes. I don't know if this is industry standard, but you would think that it would be best to use the threads if at all possible; however, I assume that the threading itself may be rotted and not provide a good seal as well. After he finished, about 2 hours later while cleaning up the basement, I decided to check on the pipe. I noticed water on the floor. The pipe was leaking from both the upper and lower couplers. This has to be a routine plumbing job, so it is difficult to understand how an experienced plumber could not get this right, especially for the price. It was now 9 PM, so I texted the number he gave me. No reply. I called the general number, and the representative said a plumber would be out in 2 hours to fix the job. 5 minutes later, she calls back and tells me that the original technician communicated to the office that he was not finished with the job and the job was not fully 'coded' in the system. She then said she did not have any senior technicians that could come out that night. At this point, I started to smell BS and asked whether or not the work was guaranteed, and she said she could not tell me because it was not coded in the system. I then asked her, 'Doesn't Roto-Rooter offer a general guarantee of work? If so, could she explain what it covers?' She goes on to say that without seeing the information the technician needs to put in, she can't tell me anything about guaranteed work. Her attitude at this point was getting more and more dismissive. She had zero empathy for the fact that I just overpaid--probably by a factor of 3--for poor-quality work, which she can't even articulate the terms of the guarantee offered by her company. I then ask if there is anyone I could speak to who can tell me what my rights are under Roto-Rooter's guarantee, and she becomes increasingly indignant, stating, 'I don't understand what you are asking.' I stated, 'I think it's fairly clear: I had work done, which was paid for, but it failed, and now I have to wait an indefinite amount of time for another technician to attempt to fix the work of the last technician. Hence, at this point, it is relevant to me to know what the guarantee covers. Is it a money-back guarantee? Do I just have to have them keep re-doing the work until it is satisfactory?' At this point I fully read the invoice and the legal text therein. It clearly states that they can choose to "do the work again at no labor cost or REFUND YOUR PAYMENT". The next day after leaving a poor review on Google (how they got 4.8 stars there is a complete mystery), leaving messages on their customer service line, and sending emails, I got a call from a customer service representative. I gave him my concerns and asked to be refunded. He said that is something they rarely do. The whole point of me turning to a well-known brand like Roto-Rooter was to avoid these rinky-dink problems and low quality, but it's clear that the extra money you're paying for their service goes to promote the brand and advertising, not quality technicians or customer service.

Things did not go anywhere with Roto-Rooter. One guy and an apprentice came to see my kitchen sink…read morethat was clogged. After a short look, the plumber said he would unclog it for $450! He said it was a discount from the "regular rate" of $650!!! Did he think I grew money in the backyard. I told him thanks but no. I later hired a plumber who asked for $150. If you are not rich, avoid Roto-Rooter.

Zero stars. Before allowing anyone from this company into your home, I strongly encourage you to…read moreresearch the individuals they send to your property and make an informed decision for yourself. A simple background search can reveal information that many customers would want to know before opening their doors. I find it extremely concerning that the company continues to send certain individuals into customers' homes. Consumers deserve transparency and the opportunity to make informed choices about who is entering their private spaces.

My experience was very disappointing. The owner, Mikey, came across as unprofessional and often…read moreseemed frustrated or unapproachable. Interactions felt tense rather than welcoming. Additionally, the reception staff did not appear to have a clear understanding of procedures, which led to confusion and made communication difficult. At times, it felt like an automated system would have been more helpful. Overall, based on this experience, I'm not surprised to see similar concerns reflected in reviews across multiple locations.

Mike came on time, checked out the situation, cleared the sewer drain, cleaned up after himself…read morewhen the job was done and let me know I had a 30 day guarantee. It was professional and they charged $225 for the sewer which was fair. I would say they deliver and not hesitate to call again.

I called 718 when a tenant of ours had a broken toilet. They…read morewere able to make a appointment for the next morning. They arrived on time. Rich immediate identified the problem, he had the new part he needed in the truck and put everything in place. All of this in 30 minutes