Emergency service was required for my clogged kitchen sink. The response was swift and…read moreprofessional, with excellent communication.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

Great National phone service call center. Seems professional and quick to arrive…read more Price gouging if they deem it to be en emergency but negotiable. However, the quality of the arriving technician seems to be crapshoot. The tech is nice, but was unable to fix my issue.... But he did not charge me full price so at least very honest. I called another plumbing company, arrived and was able to fix the issue immediately....... 3 stars.

DO NOT, under any circumstances, use Roto Rooter in Queens New York…read more First, I made SPECIFIC requests for their technician to NOT knock on the door, and rather to call my phone when they arrived - they did not do this and woke up the elderly mother of my landlord at a very early hour. Second, the technician Anthony asked me ONE question about my issue (a clogged shower drain) in which he asked if my toilet flushing causes the shower to clog, which I said no. He DID NOT look in the drain, he DID NOT look in the shower, and then showed me a pricing guide for a quote of $695 plus tax. When I confronted him about why he did not look in the shower, look in the drain, or ask me questions about the shower clog before quoting me a price, he got belligerent in voice and told me "I am the expert, you called me". I've had to have drains snaked before - they cost $100-$200 tops, or $300 in an emergency. Roto Rooter hires unprofessional and uncourteous people, and are predatory in their pricing quotes. Avoid.

I contacted them after receiving notification for a tuneup of my furnace. Took advantage of the…read morepromotion and scheduled for a consultation for my home and my mom's. The technician, Edwin, came by and analyzed our appliances, there were some areas needing very costly repairs/upgrading, but everything was done within a week for both homes. I also needed some major plumbing which was also repaired in a timely manner. I will definitely recommend and use there services again.

Very disappointing experience due to poor communication and lack of follow-through…read more On October 3rd, I purchased a stove with delivery, installation, and haul-away services, paying nearly $400 extra. I was contacted about the gas meter and installation location, yet days later, after receiving confirmation that my stove was ready, I was informed via text message that installation could not proceed due to basement permit requirements. I completely understand safety regulations and installation protocols. My issue is the lack of communication. These concerns should have been addressed upfront, not after the purchase and arrangements were made. No phone call, no alternative solution, and no meaningful follow-up. Just a text leaving me with a stove sitting at Lowe's instead of being delivered and installed. My advice: Be cautious, ask questions, and get everything confirmed in writing before paying for installation services. Customers deserve better communication and accountability, especially when spending hundreds of dollars.

Narvin and Ricky came for an unusual full sized AC install in to a basement window. I wasn't sure…read moreit could be done. They put my mind at ease and whipping out his magical light saber called a "Ruler" and with great skill, was able to get this 14.000 BTU LG in to this small window. Very friendly and very good at what they do. Would use them again for AC/Plumbing/Heating.

I hired this company to address a kitchen sink "drain back up" issue, and was very happy that…read moreNarvin agreed to help on a Saturday night of a holiday weekend. He was very knowledgeable and patiently addressed my very difficult problem, even attempting to access pipes below my apartment in order to eliminate the blockage. Although the problem required a solution that was more complex than he could solve (condo building issue), I greatly appreciated his time and efforts.

I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

I texted just the night prior as soon as my kitchen sink pipe busted. Sam was able to come the next…read moremorning, on a Sunday, and dried and replaced all pipe parts, started running the faucet and the dishwasher to check for integrity, all in less than an hour! I had so many dishes to do and it really saved me that Sam was so responsive and worked swiftly on the problem. Pricing and transaction straightforward, and they insure for 2mos and fix anything amiss during that time frame without charge. 1000% recommend!

From the get-go, JD communicated with clarity and in-time responses…read more When he arrived, he was very friendly and did a good job to inspect and applied additional duct work so my furnace would run more efficiently

Honest and professional. Arrived on time. Provided helpful suggestions. Thank you JD!read more

I renovated my home and decided I didn't want a steam boiler and individual large air conditioners…read morealong with steam radiators for heat but still needed both Heat and Cooling. I contacted Amerikhomes and made an appointment for Leon to swing by to get an opinion on a new system. He came on time and recommended a mini split system as the solution which would be my primary source for both heating and cooling. We agreed on a system and moved forward with the installation. He ran the piping/wiring and drainage for the units in each room but didn't mount the units until the sheetrock was up. Once the sheetrock was up, he mounted the units and brazed the piping. He advised fittings was not the way to go because as time passes, it may produce a leak and because all the piping is inside the wall, it'll be very difficult to get to whereas brazing is more a permanent connection so he sealed each location via brazing. This was not a 1 time visit. The installation required a multitude of visits to complete. Once everything was installed and ready to be powered on, we went ahead and briefly tested it. The A/C was blowing ice cold and the Heat was nice and warm. No issues during the summer with the A/C but when winter came, a serious problem started to occur. In heat mode, the defrost came on which in itself is not unusual but what was is the fact that it would not turn off. The defrost cycle continued to run to the point where the inside units would start building up frost and ice and the only way for the unit to start heating up again was if you turned off all the indoor units and turned them back on. I contacted Leon to inform him and he couldn't find any issues with his work and that it has to be the unit. Justifiably, he will have to charge me to troubleshoot the unit to pinpoint the problem. For months, Leon and the vendor went back and fourth pointing out the possible causes for the issue but the vendor continued blaming Leon's work and Leon kept explaining that the issue was with the unit so they would not pay him to troubleshoot the unit itself. At this point, we were at the "tail end" of winter and ended up putting up with powering down all the units and powering them back on when the defrost issue started. It took months back and fourth with the vendor and manufacturer that winter had already passed and heat was no longer needed. Towards the end of summer I decided to take matters into my own hands and go based on what Leon mentioned to me being possible causes. he told me that it could be one of 3 things. Either a bad thermistor, a bad controller board or not enough Freon. Well, I know the charge was good because Leon had tested the unit countless times in front of me and the PSI was the same each time. I started with the cheapest item which was to purchase 3 thermistors. Tested each new thermistor and swapped them out. Upon testing the old ones, I found them to be functioning correctly but decided to leave the new ones in place anyways. Well... If the Thermistors were good and the PSI was within range, then the only other item according to Leon is the Controller board but would have to pay out of pocket since the manufacturer would not take responsibility and would charge me $678.00 for the controller. Keep in mind that i already spent thousands on the unit and the installation just to spend spend loads more on an expensive part for a brand new unit less than 1 year old. I refuse to further fund the manufacturer and decided to get the part on my own. I found a controller board from china for less than half the cost the manufacturer charged me. The part arrived ~ 3 weeks after I purchased it and went ahead that same day to swap it out. I took pictures of each part to make sure I put everything in the right place once disassembled. Long story short, I completed the swap. Also had to "de-bug" the system for it to recognize the indoor units. The whole process took me a good 3 hours. It was not cold enough to test because the temps outside were in the mid 60's so I had to wait until it got colder to turn the heat on. 3 weeks have passed where the heat needed to be used and finally started using the heater. After crossing my fingers, the unit, after 4 hours of being ran went into defrost (as it should) but came out of it as it supposed to do. It has been 3 months and not a single time did the defrost get stuck. LEON WAS RIGHT! Despite not charging me for the work/advice, he gave me the information to figure out what the problems could be. I have to say Leon was excessively patient during this whole headache and charged me not a penny more than the cost for the installation. Most installers would have said "everything on my end is good. Good luck dealing with the manufacturer" but Leon stuck around through the rough patches. He is fair on price, knowledgeable and patient. I will always use him for future reference anything HVAC related... I advise/recommend you to do the same.

Excellent service. He was the only one that message back with pricing and time availability. When I…read morecalled to schedule, I explained what was wrong with my boiler and again explained to me his pricing and he said he should be able to fix it in a reasonable amount of time. He asked if I had any heat and I said "no" and he said he would be able to come later in the evening which was beyond his business hours. He said he would call when he was on his way and once he got here he went straight to work. Very knowledgeable and has a pleasant demeanor as well as decent pricing.

Honestly one start is too much, but I. D.o.n.t have the option to give them zero star. I called and…read moreset up an appointment with this company back in dec 2018 to get fix my tankless water heater. Making story short, issue was not fixed by them after they sent 3 different plumbers and on top of that I had to pay for a service that I didn't get. But worst part is that they keep sending me the invoice over and over and asking me to pay for it when I already paid for it and sent them proof of payment so many times!!! Please if you smart, just call another plumbing company.

We had an emergency situation at home with our water heating systems breaking down. The guys at…read morePopular Plumbing were here in less than 24 hrs and installed a new water heating system. They were very efficient and did a great job.

Air Tactical was one of the best contracting companies I've worked with in recent memory. They are…read moreprofessional, punctual, personable, and proficient in the work they do. We setup an appt for checking the AC in our house due to weak airflow, and speaking on the phone was very communicative in trying to solve the situation as best we could, without on site work, but it turns out they needed to come by. They show up early, someone thankfully was home, and they check the whole house, each of the vents, temperature from AC, and the units outside. It turns out, there was a leak, and we have an old unit that still uses Freon, which is A. Expensive and B. Hard to come by. Different options were available, so we chose to refill the unit, and hope that it lasts awhile longer before more treatment. A new unit would be like 12-20K, which is a lot more than just maintenance. Anyhow, the AC is tremendously noticeably different and cooler, and after post payment research, these guys were on point with pricing, straight up, no funny stuff, overcharging, or grifting. Wonderful work gentleman, and thank you!

Spoke to him two times, he was very professional and knowledgeable. something came up on my side i…read moredidnt get to call him but i plan on doing so based on my experience so far. i would recommend this person.

Responded same day fixed a clogged shower drain has a snake. took 2 trips but got fixed.read more

One of the best plumbers I have worked for my 75 gallon water heater installation in my new home…read morebought in Bayside Queens, They are fast with reasonable pricing. Reccommend