Really impressed with the work Carlos and team did installing new flooring at our home. Carlos was very responsive with the quote and estimate and the work was completed before schedule! The team was very professional and diligent and did an immaculate job with removing old tiles and replacing with new flooring. read more

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Best experience so far doing or home remodel, it was absurdly fast and clear. Carlos from Bay Area Floor Express, explained us the process on how things will happen, came to the store to help us narrow down the selection and explain pros and cons of each making the process super easy for us, first time renovating our new home. We kitchen, family room, bathrooms and bedroom. On the master bedroom suite we did radiant floor heating which gives it that extra luxury detail to our remodel. 10/10 will recommend working with Bay Area Floor Express. read more

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I am so happy with my new floors. Carlos and his team are top notch. Very professional and reasonable. You should definitely check out Bay Area Floor Express. read more

Elite Pro Installation - LVP Flooring. - Flooring Near Me - Brentwood, California

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Carlos is a true professional, very kind and very respectful. He and his team are very skilled, and they did an amazing job installing engineered hardwood and polished porcelain tile throughout my two story home! The vibe of my house is completely changed like a five star hotel! He went above and beyond with his details and I'm truly grateful that I found him. read more

Update for my 2nd job completion. Job was completed on the Thursday it was scheduled. Overall, due to unforeseen delays, it was completed within 9 days (Weekend included), originally estimated 3 days. I am very happy with the flooring install, my only issue was on the baseboard installation. There were 4 corner spots where I feel the job was rushed and not properly cared for. These were minor mistakes but still noticeable. Carlos was very receptive and understanding of these misfortunes and gave me a 27% discount as compensation. You take chances with hiring any company to work on your home but I feel Carlos & Oscar did what they could to keep me happy. I've read how other companies abandoned jobs that became problematic where as Carlos and Oscar stuck it out until completion and discounted for the delays. After weighing the overall work I received from Carlos & Oscar, I would still recommend them to work with. read more

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A professional, responsible team that meets all the expectations of the projects carried out. It also has affordable and differentiated prices. read more

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Ali and Carlos' were a great team to work with. They were patient, knowledgeable, and did the right work. We had carpet, and wanted engineered wood installed. They went the extra mile to ensure our concrete was properly prepped for the wood. Further, they let us know every step of the way what they were working on. Ali always returned my calls, handled everything professionally, and their craftsmanship was amazing!!! They also worked with my budget and was honest about the process per sqft of work! I love my new floors!! Highly recommend for quality, service, and price! Honest and fair! read more

Carlos did an amazing job. The communication channel was open throughout the whole process. We will be using him for future flooring projects. His team was amazing. They cleaned everything and even mopped the floors. Overall, the project was more than amazing from beginning to end. I recommend him to everyone and anyone. read more

Elite Pro Installation - New Floor!! - Flooring Near Me - Brentwood, California

Absolutely fantastic team and work. Carlos did around 1300 sq ft of flooring for my home. Work was done on time and with excellent quality. He was flexible and adapted to my needs. His team was very friendly and reliable. Would strongly recommend Carlos to anyone looking for flooring contractor. Happy to use his services for any of my future work as well. Thanks Carlos. read more

These guys did an outstanding job! They arrived on time and were very meticulous with there cuts made for my stairway. Very reasonably priced I highly recommend Carlos and his crew! read more

Elite Pro Installation - Flooring Near Me - Brentwood, California

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Carlos was responsive, flexible, professional and did a good job. We had a small floor installation job - he came out for a quote, sent a detailed estimate, came on time with his assistant, and finished on time (in one day!). I would highly recommend working with Carlos for your flooring/remodeling needs! read more

Carlos and his team put in hardwood floors throughout our new home. His team was meticulous and spent extra time ensuring each room, hallway and stair was done as perfect as can be. Never felt that they rushed any part of the job. Very happy with the work and 100% recommend. read more

Elite Pro Installation - stairnose with white riser - Flooring Near Me - Brentwood, California

I highly recommend Carlos and his team. These guys did an incredible job laying down new floors in my house. They covered 3500 sqft in less than two weeks, showed up early morning each day, and worked till late night. Carlos was quick to respond to my inquiry and I hired him on the spot after meeting him. He's an honest man with a lot of experience in this business. I cancelled my remaining interviews and it was a great decision. Carlos and his team showed up the next day and started work. Wesley led the installation team and they treated my home like their own. It was a big project and they gone it done in time while making sure the place looked great. Give these guys a call - you will not regret it. read more

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Carlos and his team did a fantastic job install the flooring. They were extremely professional and cleaned up well when they were finished. Would highly recommend! read more

Elite Pro Installation - Flooring Near Me - Brentwood, California

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Thank you Carlos and your team for doing an amazing job on our floors! Great and reliable service and our floors look wonderful!

Carlos and his team are phenomenal! Fair pricing, thorough work, and great communication. He is a really great guy who has a ton of experience and just branched off to start his own business. He was also great at walking us through each step of the process and explaining time frames and proper care for our new floors. We are in the process of remodeling our kitchen right now and will have his team back to tile that too once it's ready! read more

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Great job! On time, one budget, on promise. Exceeded expectations!! Will do business again. Thank you!

Impressed to say the least! I had the tile in my master bathroom replaced with 12x24" ceramic tile (~100sq/ft). From start to finish the installation took 4 days. One to apply self leveler, one day to lay the Ditra membrane, another to do the tile and grout, and the last day was a quick clean up. The end product exceeded my expectations and I'm very pleasured with the results. Huge thank you to Javier and Bay Area Floor Express for doing such a great job. I will be using them again for any future flooring needs. read more

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Bay Area Floor Express is a fantastic company to work with. We had originally booked a flooring install with Home Depot which was a huge mistake. Oscar was able to install our floor in an extremely efficient manner, when Home Depot canceled, and his crew did an immaculate job. The icing on the cake was when my mom had told Oscar that it was her birthday and he actually left the house and came back with flowers! Excellent service here! read more

I had carpet and tiles removed throughout my house, and replaced with vinyl plank flooring. Carlos was easy to work with & very attentive to detail. On the last day of work, he walked through my home and brought to my attention something that most contractors would over look. He showed me what was already done (which was fine as it was) but asked me if I preferred it done another way instead & quickly had his guys remedy the baseboards to my liking. It's evident that he takes pride in his company & values client satisfaction. If you're looking for new flooring to be done well without being ridiculously overcharged- hire Carlos for the job. read more

Carlos is very professional, always on time, easy to work with, excellent communication as well. I highly recommend him and his crew, you won't regret hiring them! read more

We hired Carlos and his crew to replace all the carpet (2500 sf) in our home with Laminate flooring we had purchased. We were very happy with everything about the project- they moved all our heavy furniture, did it in the time frame they promised, were on time every day, did a quality job and gave us good suggestions for tiling our stair risers. They also replaced all our baseboards in the rooms they worked on. they even had a cleaner come in at the end to help with the dust and the project ended up being cheaper than the original estimate!! I highly recommend them! read more

Great quality flooring, and excellent service!!! The project was well done in every single detail... Thank you Carlos ! read more

Just had our carpets done the other day and they're Amazing!! I'm in love! Carlos was great. Listened to everything we needed and more. I'm excited to now have him install the wood floors in the living room. Thank you Bay Area Floor Express!! read more

GHOSTED, UNRELIABLE, UNPROFESSIONAL. Let's start backwards. Our job is suppose to start this morning in about two hours, Carlos text last night that his co-worker is sick although Carlos himself confirmed he is suppose to be here to start the job. Additionally his text exchange he tried to shift blame on us by saying he has to split tile with grout. We told him we're not the experts so come and do the job and show us. This cancelation happened around 8pm last night 11/1. Yesterday on 11/1 we had text exchange plus phone call to confirm everything. We also called and text last week and he confirmed the job now several times. He has told us he has a large team of people so we know he is lieing to us as he has shown his unorganized and unprofessional behavior behavior before. He changed the job date twice, so we finally got it in writing. He also only really responds on Yelp and not the any phone numbers provided unless you contact him on Yelp first. He also has been a no call/no show on the first meeting and wasn't even going to tell us! 30min later we text and he said he can't make it. Carlos has never reached out to us about anything, everything has had to be initiated by us and then we are now, because of Carlos sitting on inventory for over one month since he can't get his business straight. Also we moved our entire furniture, just two small people all into the garage for our floor project and removed everything from the walls so the guys can work. This liar has caused such trouble for us. It doesn't stop at Yelp Carlos, you just wait. We will contact the BBB and your licensing committees about this neglect!!!! We attached various texts and pictures. read more

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I can happily recommend Bay Area floor express! Carlos the owner responded immediately and came and give the quote , the quote is reasonable .we did Epoxy flooring,he did a neat job ankept us updated on the progress . The work was done in 3 days. Now Our garage looks great read more

Elite Pro Installation - Flooring Near Me - Brentwood, California

Carlos and his crew did the rest of the house. It is extremely rare to find a contractor in any trade that genuinely cares about their quality of work and the materials they are installing. Do yourself a favor and go with Bay Area Floor Express. Carlos won't let you down. read more

Bay Area floor express recently replaced some floors for me. Everything from picking out colors, to fitting and after service was fantastic. I would highly recommend using them , you will not be disappointed. Great service, great team.Thank you Carlos. read more

Great job on my woodfloor...highly Reccomend this company. Professional and reliabilty . read more

Carlos and his team were wonderful. They were honest, flexible, know what they are doing and above all very efficient. Carlos went out of his way to find the right materials for the job, even ate the cost of a box of hardwood (that didn't match). What I really appreciated was him coming back after 3 weeks (I had already paid him) to fix a few things we caught after the team finished the installation. From the get go I liked his consultative approach and very reasonable rates. We had his team redo our entire upper floor. read more

Elite Pro Installation - Flooring Near Me - Brentwood, California

I asked Bay Area Floor Express to install Vinyl floor in sunroom. I had communicated with Carlos couple times. It was going very easy. He handled the job professionally. The installer did a fantastic job on the floor. read more

Elite Pro Installation - The new Vinyl floor - Flooring Near Me - Brentwood, California

I can happily recommend Bay Area Floor Express! We needed to upgrade the flooring in 3 bedrooms for a house that we had recently purchased. Carlos, the owner answered our Yelp request to get an estimate very quickly. We set up a meeting so he could see, measure & create an estimate for the scope of our flooring project. Carlos was courteous and professional. After comparing all of the estimates from 3 vendors we decided to employ Bay Area Floor Express and wood laminate. The work was done in 2.5 days by Junnie. Our new floors look great! We are very happy with our new floors and the timely completion of the work. read more

Wow! Called they got a great quote they came out the day took measurements and installed two days later ...in and out in 3 hours big house too, what more can I say except i will be using them again!! Great work fellas! read more

Excellent!!! I had porcelain tile installed in my kitchen and it looks amazing. Carlos is super nice, professional, and completely reliable . He did what was expected, plus more. I know it is hard choosing someone to hire. I strongly recommend Carlos and his crew. They were a pleasure to do business with, reasonably priced, and did a fantastic job. I will hire them again to do additional flooring in my home. Thank You & God Bless, Marianne read more

Elite Pro Installation - Carlos just finished putting a sealant on the porcelain tile. - Flooring Near Me - Brentwood, California

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Bay Area Flooring Express installed our flooring and the results are beautiful! Their staff were quick, respectful, skillful. I will use them again when the opportunity arises!!! read more

They did an excellent job on my tiles. They even matched the molding that was taken out with the new molding they installed!!! I can't say enough. I'm thrilled with results. read more

Elite Pro Installation - My new floors!!!! - Flooring Near Me - Brentwood, California

He committed for 1st week of September to do vinyl flooring in my house but then messaged me that he is not available as he got a big job.

Carlos and his team did an excellent job on my floors. The entire crew was very polite and punctual, and Carlos was great at keeping in touch with my wife and I during the process. Would recommend this company without question. read more

An extremely professional job with extremely friendly workers. We contracted with them to replace carpet on two staircases and rip out the carpet and replace it with wood on two additional staircases. From the start it was a pleasure working with Carlos in generating the quote. Bay Area Floor Express came in well under other quotes, and in chatting with him at our home it just became clear that Carlos' business has a wealth of experience. The previous contractors were trying to tell us how complicated the hardwood stairs could be, but Carlos didn't even blink at that. It honestly felt like the other contractors we were chatting with were just complete rookies and Carlos was a seasoned veteran, so he definitely earned our trust before they even got started. His daughter Miryane was a pleasure to correspond with over email in finalizing the quote and getting the job scheduled, and the two of them were extremely patient and understanding as they had to wait for our Carpet to come in. Once all of our materials had arrived, we set a scheduled time for the work to take place. Carlos came by a day or so prior to drop off the Carpet and Wood so the wood could acclimate to our home temperature (moved it all in himself from his truck), and the job started exactly when he said it would. It followed the plan sharply and was concluded exactly when expected. In the other work we've had done around our home with other contracts, this was a very pleasant surprised - we just simply weren't expecting them to be that sharp about it. In addition to the punctuality, I must also add that all of his workers were a pleasure to interact with. All of them were very friendly and informative if I had any questions (I only had one or two throughout the job) - they never made me feel like I was interrupting or anything. Lastly, I need to just plainly state that the work was extremely high quality. The carpet job that Carlos' guys did was literally better than the original Builder (our house is a newer home that came with some ugly carpets on the stairs), and the wood stairs had some really bizarre turns which required some precision and care and they hit it out of the park. Extremely happy with the work! Overall, this entire experience was a pleasure. This is how contracting work should be done. Carlos and his company have earned our full respect, and we will for sure be recommending them to everyone we know who needs floor work. Thank you again Carlos!!! read more

Went above and beyond, did a really great job and everything from start to finish was very clear. Carlos was present to give directives and to clarify things at each stage of the project. Very professional and respectful of the property, arrived on time, left on time. They did a great job with my garage, and will gladly call them again and refer others. Thanks read more