Best propane company around, they are always so helpful, I never have to worry if I'm running…read moreout, because family propane LLC is all over it for me. Thanks!!

Great company and great service! I always enjoy speaking and interacting with their team, and they…read morealways come out quickly! Thanks!

The worst ever Used to…read moreBe great with freeman then bought out and superior tried 3 days to call held so long each time 56'min 38 minutes and more disconnected called emergency line and same holding send email no answers Incredibly incompetent Can't wait to switch Wish I could give a 1/2 star Stay away!!!!!!

Worst company I have ever dealt with. I ordered Propane on 5/6 and here we are 5/18 and I STILL…read moreHAVE NOT GOTTEN MY DELIVERY. I have called multiple times. It was rescheduled literally 3 different times. I use my propane to feed my kids and bathe them. Yet I have not been able to do that so I have been eating out every damn day and going to friends and family to bathe my damn kids. This company is straight garbage. Don't do business with them.

I have passed this location on lower Federal Rd in Danbury many times and never noticed it. I…read morealways thought it was just the heating oil truck location. Great price for gas, multiple pumps. They have a small convenience store located next to the pumps. I really liked the Digital Touch screen which showed you the price and how many gallons.

MITCHELL FUEL IS ABSOLUTELY NOT TO BE TRUSTED WHEN IT COMES TO RELIABLY FILLING A TANK AN AUTO…read moreDELIVERY. I have had 3 run-outs in the last 1214 months. Additionally, when my propane furnace kept overheating it took six plus weeks to diagnose and solve. When I called to request an adjustment for fuel usage, no response.

In November 2022 the furnace decided not to go on. Within 2 hours a repair person came and…read morereplaced a part that was worn. He waited as he tested the furnace and it operated properly. Shortly after he left it would not go on again at the thermostat setting. Called the office and he returned after he finished the job he was on. Furnace again went off after several hours. The service man came back again with a smile. Several more parts were replaced and finally success. LaPlaca Oil was diligent with coming to a solution to the problem. Thank you B.White Goshen, CT

Sad to say, the service at LaPlaca has fallen to the bottom. I called numerous times to try to get…read morehelp fueling a generator. The answer was always "Yeah. Sure" but nothing ever happened. Eventually, I took my business to another company and then asked LaPlaca (three times) to come and remove their old propane tank. Same thing: "Yeah. Sure" and nothing happens. Very disappointing. I know service companies are busy, but all I ask is the courtesy of an honest reply. Or some reply at all. They will not retain customers long this way. New company's rapid, efficient responsiveness puts LaPlaca to shame.

Great customer service! Very easy to set up a new account and start service on my House closing…read moredate. Their auto fill program is great and gives me peace of mind! Would definitely recommend!

Lots of options in our area. Fast and reliable services. Would recommend but I don't know if they…read moreare accepting new customers

We use HOCON to service our proprane tank and they have also installed and maintained a log set in…read moreour fieplace. In addition, they did the install on the hook up for my gas cooktop. I have always found their customer service very satisfactory

From the owner: Specializing in: - Propane & Natural Gas…read more- Propane & Natural Gas-Equipment & Supplies - Gas-Liquefied Petroleum-Bottled & Bulk - Welding Equipment & Supply - Water Heaters - Gas-Industrial & Medical-Cylinder & Bulk - Gas Companies - Utility Companies

Excellent service from this company. Our furnace gave up the ghost one day before a major snow…read morestorm. They responded immediately and provided portable heaters while they replaced our furnace. This explains why I have been their client for more than 25 years.

Carlson is great! Pat and Eric are always friendly and helpful. They've been able to fit us in at…read moreawkward times (i.e. we needed a service before a house sale on a tight schedule) and they've been really good about explaining what services we need when. Highly recommend these guys!

Just awful in my opinion, predatory and userious: Be very careful of this company as they were…read moreincapable of properly diagnosing the problem with our furnace left us for days in the cold refused to order readily available parts and pressured us to buy a new system which we didn't not need or want. Horrible horrible horrible experience

For over 13 years I was a loyal customer for oil delivery, annual furnace tune up, and a $5000…read moredollar oil tank replacement last year. Although they were always overpriced on product and services, I paid the price for the service and nearby location. In December I ordered an oil fill as i was down to 1/4 tank at which time I was told the soonest delivery would be on January 15th. As I had used 3/4 of a tank since Thanksgiving there was no way I would make it until the middle of January as we were in the middle of a cold snap below zero at night for weeks. I was told that they had many long term customers and to find an alternate source if I was concerned. I called Sisters Oil Company of Canton and they filled my tank the next business day at a price that was 67 cents per gallon below Klebe's price from my last fill. I have also heard from many other customers that Klebe's service has plunged since they were bought out by Sail Energy of which I was not aware. I would not recommend or ever use Klebe Oil again.

We are part-timers in Torrington, and came up to our house late one night to find no heat and no…read morehot water. David Difederico was there at 8:00 the next morning and saved the day! Kudos Dave!

Very poor service. We called in September to arrange a furnace cleaning per our service contract,…read moreand got a November appt. November comes, and our pre-season cleaning got bumped to FEBRUARY, because they were installing new furnaces for people (brings in more money for Quinoco I guess). FEBRUARY comes, and we get bumped a day because someone else was without heat. Okay, I can live with that. The next day, Quinoco doesn't show up. I call, and there's nothing on the books! WTF! Their service dept is a cluster f##k. Will see if they show up in two days. This is how they treat customers who have been with them 40 years.

Communication was quick, friendly, and flexible. Next day delivery squeezed in over night. Walked…read morenew home owners through set up too. I love the option to use the online platform to schedule future deliveries.

started off as a good company. After two years I had to drop them. prices were high for me a few…read moreweeks ago so I asked if I could get a half tank, he was very rude about it.