I would not call this contractor if I had to do it again. I contacted him July 2024 in the middle…read moreof a heat wave when my HVAC system stopped blowing. He was the first to respond and I let him go ahead and replace the air handler blower and add Freon for about $2000. The original blower was a Lennox. He replaced it with an ECM variable speed blower and he gave me no warranty. He just said "call me and I'll take care of you." The system failed within 10 days and I called him repeatedly with no response. Finally, I used my wife's cell phone and he picked up. He came and jump-started the system and charged me $261 for what should have been a free follow-up. So today 5-18-26 the blower was unresponsive the first time I used it this year. It did not last even 2 years. I called him to ask about a possible warranty but got no response. I ended up calling another contractor who installed a non-variable speed blower which came with a 4-year warranty and cost less than half the price to install. This kind is a way better option but for some reason Troy did not offer me the option.

What great people. I called them in the morning, as well as about seven other companies with…read moresomewhat of an emergency. They are one of two companies that even called me back. The guy was able to come out within a few hours and fix everything. He even showed me what he was doing to help me in the future, excellent service will definitely be using them and recommending them in the future

My A/C needed work. Andy and another tech were here. They were on time, did an excellent job and…read moreresolved the issue. The cost of the work performed was more than reasonable. Been with Douglas Mechanical since 2014. Will continue to use them for my A/C and furnace. Great Job!

Our boiler went out on New Year's Day. I called Douglas Mechanical; they offered to come out…read moreimmediately but were upfront about what could and could not realistically be accomplished that day, and advised waiting until normal business hours to avoid unnecessary cost. I chose to wait until the next morning. They called me before they were even open to schedule the tech. He arrived that morning, diagnosed the problem, confirmed power to the failed component before replacing it, sourced the correct part locally, and had the system back online the same day. Two hours door-to-heat. No upsell, no pressure, reasonable cost, and very clear communication throughout. This is a professional operation that values doing the right thing over running the meter.

They have been caring for our furnace for over 15 years and have never let my family be cold during…read morethe long and brutal New England Winters!

My air conditioner stopped blowing cold air Saturday evening. Of course it's supposed to be the…read morehottest days for the next week for the summer of 2025. Called them for an emergency repair. Craig called me back. Said he'll try to get there. As soon as possible was at my house within 20 minutes. Did the repair and got us back up and running. Good company to have.

Great experience Ray was great!!…read more Descaled and serviced tankless hot water heater. Would highly recommend. Knowledgeable and patient!

I had a running toilet. I called, someone actually answered the phone! She was very nice and…read morehelpful. The plumber arrived the next day and gave me options. He came back the next afternoon to install new toilet. He was very helpful and knowledgeable. I was very impressed by the overall experience and will definitely use this company again.

I had COM come out and replace an inefficient HVAC system in May of 2024, great experience,…read moreprofessional and were eager to get the job done right. I had run into n unexpected issue, but Wilson and his team assessed the problem and took care of business. Would recommend for both installation and service. I should mention that the price was very reasonable.

After seeing their exceptional work at another facility, I contacted Charter Oak Mechanical to…read morereplace my AC compressor with a heat pump. Although my furnace was ok, it was old and I decided to replace it also. Their price was reasonable. Although, the owner, Steve, said the job might go to two days, Robbie and his crew arrived on time, and got right to work with the replacement. They completed all of the work on testing, and set up the new equipment on my Nest thermostat. They cleaned up completely, and walked me through all of the new equipment. All said, they did the best job I could ask for. In the office, Julie ably worked out the schedule, invoices, and rebates available for the equipment I was purchasing. I will be pleased to continue using Charter Oak for any ongoing maintenance, if any is required.

We had a hot water tank installed by Dynamic Mechanical. From the date of install we kept getting…read morealarms on the new shut off system they installed on the tank. They have been out several times to "fix" it. All they have done is unplug and reset it. There is a terribly annoying beep that keeps going off every time we get a new error. It hasn't been right since install and now they want me to pay to have them come look at it because the labor warranty has expired. I get it and if this was a new issue I would have zero problems in paying them to come out, however that is not the case. Awful customer service by Nathan, I will mot be using Dynamic Mechanical for any future work.

I was in Aruba and had a furnace break down in Connecticut during a blast of cold temperatures…read more This company was great to work with, expedient about getting the materials, setting time to make the repair and completing the job. The technician was very skilled and professional. The price was very fair. I had used them for the first time on a previous job where I had a problem with mini splits not working. The previous contractor who actually installed it could not find the problem. Dynamic was recommended by the manufacturer. They came out, inspected it, found the problem and made the necessary repair the next day. Again, a very reasonable charge. I am a happy customer and will continue to use them as the need arises.

Amazing local company for all of your HVAC needs. Courteous, professional, affordable, and most of…read moreall what stands out is the amazing attention to detail in their work. I used Complete Comfort to replace and upgrade my furnace/AC system and couldn't be happier. I will be using them again for service and any future repair needs.

Curt is very reliable and trustworthy. He recommended a new heating and air conditioning system for…read moreus that was less expensive than the other companies we had quote, and demonstrated how and why it was the right one for our home. We strongly recommend Curt and his company!!

i would not recommend this company. When I called to schedule the air duct cleaning service, they…read moreconfirmed that they had a special for $99.00. They were supposed to be at my house to get the service done between 8-10am. They called at 9:30am to inform me that they would come between 11am and 1pm. One hour later, they called again to ask if I knew about the price. The man also wanted to know why I wanted to get the service done and he said that I will have to pay $200. At the end I had to cancel. Waist of time.

Purchased a dryer but couldn't be installed until vents were cleaned or replaced , called Green Air…read moreDuct Services they were able to help me and get it done on same day , also even hook up to dryer that was not even suppose to be done by them , but did it anyway very friendly and professional cleaned everything before leaving as well I highly recommended these guys