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    Chiarillo's Heating and Cooling

    3.7 (6 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Chiarillo's Heating and Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    7 More Services

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    James J. Rybczyk Plumbing Heating Air Conditioning

    James J. Rybczyk Plumbing Heating Air Conditioning

    (15 reviews)

    Ranged cost of work at $350-$450. In & out in 30 mins. Less than an hours worth of work, I expected…read moreto be in the lower end of the range. Was billed $495.

    I have never had such a bad experience with a person who was supposed to be professional in my…read moreentire life! I called this company this afternoon to schedule an appointment to have my sewer pipe unclogged. I was told that they would be here between 3-5 P.M. At 2:30 P.M., I decided I had time to go and make a deposit at my bank. At 2 minutes to 3, I arrived at my house to find that my mother, who is living with me because she's too old to live independently, allowed them inside against my wishes. My mother had no idea where the main sewer pipe was so, they had to go into my bedroom where there is a door to that small space. That means they also had to open the other doors to find it while I was not there! My bedroom is my personal space. It is my sanctuary. I don't appreciate strangers in there when I am not home. Who would? They should have asked if the homeowner was home. Then, they should have waited until at least 3 P.M. to see if I would be there and not have entered until I was there. That would have been the professional thing to do. I told my mother I didn't appreciate her letting them inside. Because my mother is 89 years old, she is hard of hearing so, I have to talk loudly. The man told me that I was being rude to her. I wasn't. We are very frank with each and always have been. That is the way we are. The man said that I should have more "respect" for her. I told him she should show some too. After all, it is my house and my bedroom she allowed strangers to enter. He told me that normally people complain when they are late and not when they are early. I did not complain that they were early. My issue was that they came into the house without the homeowner (me) being present. Then, the man was talking to my mother about the trees in the front yard and how they may be affecting the clogged pipe. I told the man that I was the homeowner, not her. At that point, he took offense at that and told his co-worker that they were "out of here" and that he never met such a "rude person" in all his life. They went down stairs and were whispering about my jogging suit and he called my jewelry "fake ass". It isn't but, that should not matter to him! He also called me a "punk". The girl, who was with him, for some reason, mentioned my "1998 Cadillac". I don't know what any of that had to do with my clogged sewer pipe. They accused me of getting the home from my mother even though she has never owned the home and didn't move in here until a while after I had purchased it. The house is in my name. Not hers. It was never her home, not that it should have mattered to him. He should have consulted with me, the homeowner, and not with her. They should have waited until I came home before entering. The girl inferred that I staged the whole thing to get out of paying even though I have thousands of dollars of open credit on my cards. They both left in a huff and didn't bother to clean anything up. Sewer water was on my bedroom floor. They left the back door wide open after leaving. The house became ice cold. My mother noticed it first and had to go to her bedroom. That is the way they treat the elderly? By freezing them to death? I don't recommend this company to anyone. WHAT A DISASTER!

    Fontaine Mechanical Heating, Cooling, Plumbing

    Fontaine Mechanical Heating, Cooling, Plumbing

    (6 reviews)

    Came home from vacation to find both my A/C units not working as they should. Called Fontaine the…read morenext morning. Receptionist was pleasant to speak to and was able to fit me in that afternoon. Service Tech Joni showed up asked a few questions and got right to work on troubleshooting. My wife and I asked several questions during his visit and he was very proactive and professional in answering every question we asked with knowledge and skill. He got us up and running in a few hours. I looked forward to using Fontaine in the future. Best, Jim Killiany

    A year ago, after receiving the fourth $99, yearly tune-up of my furnace, I would have given 5…read morestars. This year however, I'd give zero stars if I could. I called to set up an appointment and was told the price was now $149.00, but if I joined their customer loyalty program, it would go down to $129. Even I know that doesn't make sense. Pay $60 per year for your yearly tune-up to drop $20, that's ridiculous. However, I understand prices have gone up and the furnace needed to be checked, so I agreed to the $149. The day of my appointment, a nice gentleman came out. When he explained what he going to do, it didn't sound like he was going to clean the furnace. I was apparently under the impression that our furnace was getting cleaned each year. I always just let them do the work, I never really went down to see what they were doing. That was my fault. He said he was there for a yearly tune-up but if I needed a cleaning, he would need a soot vac and he didn't have one on the truck. He would have to make another appointment to come back. I told him that was fine and when he left, I called the office to make another appointment. At this time, I asked the women who answered, about the cleaning and she told me that it was all part of the same price ($149) and that they would just need the vac to do it. I made the appointment; I had my $149 ready and I thought we were all set. My husband questioned the soot vac because we have a gas furnace, so I called back again the next day to ask about that. I spoke to a gentleman that explained that it's just a vac that they use if they need to clean out any build-up in the furnace (they check that with a combustion analyzer). That was fine with me, and I just wanted to verify the price. He then proceeded to tell me that their price had gone up slightly. That the $99 was just a special they were running for a few years. I already knew everything was going up and I was prepared to pay the $149 that was told to me prior when I made the appointment. He then said THAT price was the loyalty program price (If you paid $5 per month!). He said the tune-up price was $175!!!! That's not a slight increase, that's a rip off, AND, he said, if my furnace needed to be vacuumed, it was going to be an additional $141 + tax!!!!! Just speaking to three people, from the same company, in two days, that price just kept going up. I didn't trust any of them at that point and ended up cancelling my appointment altogether. If I were you, I would stay away Fontaine Mechanical Plumbing Heating and Air Conditioning in Bristol, CT. There are plenty of other services out there that do a great job and all their employees agree on their pricing.

    Chiarillo's Heating and Cooling - hvac - Updated May 2026

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