The two ladies who work here are incredibly kind and welcoming. Their customer service is honestly…read morewonderful, and I really appreciate how nice they are every time I come in. Unfortunately, I've had an ongoing issue with the strong chemical smell on my clothes after dry cleaning. The odor is very overwhelming and unpleasant. I brought the clothes back and asked if they could redo them to help remove the smell, but unfortunately it didn't make a difference. I've been coming here for years, but in the past year something has changed. I'm concerned about the type of chemicals being used because the scent is so strong, and I worry that harsh cleaning products could potentially damage my clothes over time. I truly hope they can address this issue, as the staff themselves are lovely.

I normally don't leave bad reviews, but this experience was extremely disappointing…read more My mom brought in a white coated jacket for dry cleaning, and when I picked it up, the coat was covered with long hairs. Since the coat is white, it was very noticeable. It honestly looked like someone had worn it after cleaning. My mother has short hair, so the long hairs clearly did not come from us. When I pointed this out, the owner became defensive and insisted the hairs were not from their shop instead of apologizing or trying to understand the issue. On top of that, they damaged the snap buttons on the coat. The white coating on the buttons had melted/peeled off after their cleaning process. At first, they denied responsibility for the damage as well. Eventually they agreed to re-clean the coat and repair the buttons, so we gave them another chance. After waiting almost TWO MONTHS, we came back only to find out they could not fix the coat after all. The buttons were still damaged, the coat condition was worse, and they refused to provide any refund because of their "policy." What shocked me most was the lack of accountability and customer service. There was no sincere apology, only excuses and denial the entire time. After reading other reviews, I realized other customers also experienced damaged clothing here. At this point, I honestly don't know what customers are supposed to do in situations like this. If anyone has suggestions on how to handle businesses damaging clothing and refusing responsibility, please let me know. I truly regret trusting this place with an expensive white coat. Would not recommend.

I went to EVERGREEN CLEANERS the other day because I had a stain on the back of the collar of a…read morevery nice shirt that another cleaners could not remove it was more of a faded spot than a stain But the woman at EVERGREEN suggested that if it couldn't be removed then they could possibly do some alteration to the collar and save me from throwing the shirt away so I went back a few days later and they told me that the stain could not be removed but what they did was turn the collar inside out or some magic like that and completely saved my shirt and simply made it back to being brand new since I only wore it once this mother and daughter team were Super Nice and saw my problem was difficult to repair but they said don't worry we will find a solution to save the shirt And they did Super friendly and very professional to solving problem's others could Not do I will continue to bring all my cleaning/alteration needs to EVERGREEN CLEANERS because they will find a solution to whatever issues you might have Thank You very much EVERGREEN

I have been going to the same cleaners for 17 years. I am disappointed after the business was sold…read moreI will have to find a new place. The clothes is not coming back as pressed as it should be. Very disappointing

Amazing service, quick turn around time. And transparent pricing…read more Went here for bridesmaid dress alterations and messaged the shop before for a quote. Competitive pricing coupled with great customer service

HORRIBLE SERVICE !!!!…read more Even though I specifically requested that they not use pins to secure the train, they returned the dress with two pins stuck into the bodice, leaving visible holes. When I brought it back, they said it could be fixed right away, so I returned again a couple of days later to pick it up--but it hadn't been properly repaired. Only the lower part of the train had been addressed, while the most important area was left untouched. They then asked me to come back again a week later. When I finally received the dress, it came back with severe stains on the décolletage area that were not there when I first brought it in. Even after I complained, their response was shockingly irresponsible--they said they didn't want to touch the dress anymore. This is truly unacceptable service. I strongly advise against bringing your precious wedding dress to this place. I have worked in the wedding industry for over 25 years, and I have never experienced such poor service. Out of the five dresses I entrusted to them, two were returned in a condition that made them unusable.

We have been coming here for years now and have had nothing but a good experience. Their prices are…read morefair and the work they do is good. Everyone who I have interacted with has always been very kind. I am grateful to them because they saved my Prada purse after my son spilled his entire lemonade on it in the car and didn't tell us for 30 minutes. I highly recommend this business.

**BEWARE** I've been…read morea customer here for about 3 years, which is why this situation is so disappointing. My fiancé brought in my coat (retail value $530) to be dry cleaned in February. When he picked it up, it had been severely damaged. The material is melted and ripped, and the coat is no longer wearable. When I followed up with the business, they offered $200, which does not reflect the cost to replace the item. I located the exact same coat currently available for $319 and asked if they could cover that amount so I could replace it, but they refused. They stated the damage was due to the material and not their responsibility. However, the type of damage (melting and tearing) clearly suggests improper cleaning. If the item was too delicate to clean, that should have been communicated before accepting it. They also claimed a warning was given at drop-off, but my fiancé does not recall being told this. Additionally, when I asked about filing a claim, I was told they do not carry insurance. I understand some time has passed, but as a long-time, loyal customer, I expected a more reasonable resolution. This was handled poorly, and I cannot recommend this business based on this experience!

The owner was incredibly friendly and punctual, she arrived right on time after I made an online…read moreappointment the night before. As a stay-at-home mom and full-time student, I had fallen way behind on laundry, and she truly came through for me. She handled about four full bags of my family's laundry with care. My babies' clothes were washed with sensitive detergent as requested, everything was folded neatly, and she even matched all the socks (which I know is no small task!). Turnaround time was just two business days, so fast. This service honestly saved me days of work. I gladly traded money for time and energy I didn't have, and it was absolutely worth it. Highly recommend!

A dryer ate my 50 cents for dry. There is no out of sign on…read morethem. They just put suprr thin masking tape on the coin slot This is firt this for laundry. I do not recommend this place to no one.

I brought in a dress I was planning to wear to a bridal shower, and it honestly needed some serious…read morehelp There were sweat stains, and the bottom of the dress was pretty dirty from dragging on the ground. I added a special request because I was worried about how it would come out, but the front lady was SO kind and reassuring and said, "No problem!" I also brought in my husband's suit and asked for light to medium starch. She was so friendly, professional, and helpful with everything. You can really tell she takes pride in her business, especially knowing she's been doing this for over 20 years! When I picked everything up, I was sooo impressed. The dress looked spotless and the stains were completely gone, and my husband's suit came out exactly how we wanted it. Everything was ready within just a few days too! Such amazing customer service and quality work. I'll definitely be coming back and highly recommend this place!

The customer service here is through the roof! The lady at the front is SO kind, friendly, and…read morewelcoming. She's actually the owner and has been running the business for over 20 years, and you can really tell how much she cares about her customers. I brought in a designer bag and some of my favorite shoes, and they did an AMAZING job cleaning everything. Everything came back spotless with no stains at all! They even took care of a special request I had and had everything cleaned and ready within just a few days. Such great service, quality work, and genuinely nice people. I'm so impressed and will definitely be coming back! Highly recommend!

I had my wedding dress altered by Rosa and she did an amazing job! It took a little over 3 weeks…read more(which is faster than most places). This included adding bustles, hemming a few inches off, and taking in the waist. She even added a few extra clasps to the back button area just for security and added a finger loop for my long train. I think the pricing was a great value, but it will depend on material type, amount of layers, etc, do call ahead of time for a rough estimate. I will definitely keep coming to her if I have any other alteration needs!

I recently had several suits altered at Rosa's Dry Cleaning and Alterations, and I couldn't be more…read moresatisfied! Rosa is extremely professional and is great at communication, ensuring that each piece of clothing was tailored to my exact liking. The fit of my suits is perfect, which is essential for my work attire. The pricing was very reasonable, especially considering the high quality of the alterations. I was also impressed with the quick turnaround time; my alterations were completed within the week. Overall, I highly recommend Rosa's for anyone in need of alterations. You won't be disappointed!

Great place had my trousers done here for a wedding and they made me look like the swaggiest person…read moreat the reception getting compliments on my fit boost up my confidence come to this place to get alterations done right

Great cleaners, reliable and friendly. One stop for alterations, dry cleaning or laundry. I have…read morebeen going here for a few years now, they do a good job and not too expensive.