Wanted to love it here since it's close by, but unfortunately, we won't be returning. We brought in…read morea large load of blankets, a suit, and caps. When we picked them up, we noticed a very strong chemical smell with oily residue that made us call Fantastic Cleaners to ask if this was normal. While we appreciated the offer to rewash our items, it was the experience of dropping them back off that was very uncomfortable. When my husband arrived, the owner was very unpleasant, telling each of his employees to smell our items to "prove" there was no strong fragrance. It felt dismissive and unnecessary. We never asked for a rewash but were offered one, so imagine our confusion when we were treated like this when we brought our items back. Furthermore, we ended up taking our thicker blanket and white baseball caps to our previous dry cleaner in Fullerton. They were able to remove stains that this shop missed, as well as get rid of the strong fragrance and residue left by Fantastic Cleaners. I respect the owner's decades of experience, but the lack of attention to detail and the defensive treatment of customers make it hard to recommend.

The only place I trust for jerseys! You might encounter a small wait trying to pick up or drop off…read morebut the service is top notch!

Unsure how to feel. Left a jacket to have the zipper replaced and it came out not so great, zipper…read morewas misaligned and so the snap buttons didn't close properly. Also whoever worked on it didn't bother cleaning up their stitching which was quite disappointing to see, not to mention the already long wait time. Considered returning to have it adjusted but the prospect of having to wait another week just for it to come back possibly even worse than before was not so appealing. Also found out that the alterations done here are outsourced and not done in house which was also disappointing to see. Only positive I can say is the customer service is pretty alright, may return for some other work but after this experience, I'm not so sure.

Dropped my shirt off for some alterations this afternoon and was able to receive it completed the…read moresame day. Fast, friendly, and efficient service. Will be back for all my dry cleaning and alteration needs.

Obviously, my husband did not check the reviews before he took my daughter's cheer uniform in here…read moreto be taken in, and we asked for the seam allowance to be left not cut off . Went to go pick it up. Seam allowance was cut off, and it was altered to be too tight when I told him the seam allowance was supposed to be left. He acted like oh he did such a good job by cutting it off and showed me that the material was stretchy when I said we weren't going to be able to let it out in the future. Now I have to buy a whole new uniform and I paid him $30 to ruin the first one. If I could give zero stars, I would.!!!!

To the the owner:…read more The place offered a storage space for my clothes and shoes worth so much money and collection never could be replaced when I was moving. Woman at the counter exercised physical violence and abusive communication when I came to pick up my clothes and refuse to return. I am not sure if Steve is the owner of the establishment but he has said he threw away all of my clothing and communication was very difficult and ludicrously one way shrugging off so be it. I cannot waive the damages incurred from theft and forget it as they please to argue their possessions or piece of nothing to their own benefits or for illegal gains and refurbishment. As I have invested so much in my collection and lines have to be drawn what isn't rightfully theirs because they are not your money's worth or diligence. Please return all of my items including fur coats. If anyone has knowledge about the lost possessions, please email me. Jeana Huh jeanahuh13@gmail.com

I've been utilizing the cleaners since I've moved to Whittier about six years ago. Never had any…read moreproblems. I'd also like to add that I am doing a five star review for them because we forgot to pick up some very important dance uniforms Saturday before they closed. I went into recon mode, trying to find out how to reach somebody to see if they would make an exception and allow us to pick it up on Sunday morning because we needed it for church. I hunted them down on Facebook and even hunted down one of the employees lol. Much to our relief someone hit us back and said that they would gladly meet us on a Sunday to pick up the important items. Needless to say that's true Customer Service and I am grateful because it could have been worse. Thanks again!

Took 2 hats to get a emblem sewed on, and the hats were ruined. The hats have a certain shape they…read morecame with, after i picked them up the hats were bent in, dented and almost looks like they were stepped on. Horrible sewing service, DO NOT BRING IN ANY SEWING JOBS.

I was looking for a dry cleaner for my suits. There are plenty of options out there, but I decided…read moreto give this place a shot. I've now been here three times for jean hemming and suit dry cleaning. Safe to say, I trust them with my clothes. The owner is extremely friendly and genuinely nice.

Great spot. Owner was super helpful and intuitive with measuring out our lengths for a hem on a…read morecouple pairs of pants. She was super communicative and friendly, all the clothing was ready within a few days, extremely reasonably priced. She also let us know that she'd be out on vacation and told us when they'd reopen. Quality was great, will continue to bring dry clean and alterations here.

I went to EVERGREEN CLEANERS the other day because I had a stain on the back of the collar of a…read morevery nice shirt that another cleaners could not remove it was more of a faded spot than a stain But the woman at EVERGREEN suggested that if it couldn't be removed then they could possibly do some alteration to the collar and save me from throwing the shirt away so I went back a few days later and they told me that the stain could not be removed but what they did was turn the collar inside out or some magic like that and completely saved my shirt and simply made it back to being brand new since I only wore it once this mother and daughter team were Super Nice and saw my problem was difficult to repair but they said don't worry we will find a solution to save the shirt And they did Super friendly and very professional to solving problem's others could Not do I will continue to bring all my cleaning/alteration needs to EVERGREEN CLEANERS because they will find a solution to whatever issues you might have Thank You very much EVERGREEN

I am extremely upset and looking for the owner to contact me. I brought in a rare Alexander McQueen…read moredress from the Spring 2006 Neptune collection (Style 158307). This is a high-end archival piece that sells for about $1,600 on luxury sites like 1stDibs. When I got the dress back, the sheer mesh that holds the leaf designs together was completely shredded and ripped. You can actually see the healthy mesh on one side of the dress, but on the other side, it's just gone or torn away. Now there are just frayed fibers sticking to the leaves like Velcro, which makes the dress unwearable. This was a collector's item and it was clearly not handled with the care a designer piece requires. I have photos of the damage and the 1stDibs valuation. Please reach out to me immediately so we can figure out how to resolve the cost of these damages. I am CRUSHED & DEVASTATED this dress has been in my collection for years and it is ruined now.

They will damage your clothes! A while back I took in a pair of pants to get cleaned. When I picked…read moreup the pants, threads all over the pants were pulled as if something rough had rubbed against the fabric. When I spoke to the owner, she said she would try to fix it. I had my doubts it could be fixed, but I left the pants with them. When I went back they had pulled some of the threads to the inside but you could still see all the damage. It was not acceptable. She refused to compensate me properly for the damaged pants. Instead she made excuses and finally only offered me a little over the cost of dry cleaning the pants. Then when she gave me the money, she claimed not to have the exact amount and asked for change back from me which I didn't have on me. At this point I just wanted to get the interaction over with, she was so frustrating and unapologetic.

Owner hand wrote someone else's name on the tags of two of my custom made and monogrammed dress…read moreshirts using black ink. After some back and forth, she offered to try and clean it but when I brought it in she was worried it might smear. The dry cleaning itself was good. They only do this for dress shirts so if you're dropping off a dress shirt, especially an expensive one, ask them not to write on it and use a tag. I attached a photo but redacted the other person's name for privacy reasons. Bad day. At least I didn't drop off an LV dress shirt, I would've been so sad.

I had an emergency where my I needed to dry clean my suit for a work event but cherry cleaners was…read moreable to get my suit ready in a timely manner! Since then I've been going to them to take care of my dry cleaning needs for special events. I highly suggest everyone to go to them!

Been taking my stuff here for years. Amazing family run business. Every time I come here Kevin is…read moresuper nice. This spot is my go to when I need alterations to my dress pants, which is all the time because I'm so short. XD The work is super good no hem lines. Looks like it was custom made. Plus their turn around time is pretty quick, which is good for me because I'm always on the go. Thanks guys!

This place is amazing Outstanding customer service Adrian…read morewent above and beyond helping me to get my daughter dress clean on time The dress was spotless and picked up same day If I can give this place $10 stars I'll do

I've been coming to this cleaners since 2007. It was my go-to spot in Downey for years, especially…read morebeing Mexican- owned, and I stayed loyal even through small issues over time because I'm not the type to make a big deal out of things. That loyalty clearly meant nothing. Recently, I had an item done (not naming what it was), and they did it wrong. When I went back to have their mistake fixed, instead of owning it, I was met with attitude like it was somehow my fault or like I should've just taken the loss. After nearly two decades of giving them my business, that's the treatment I got. On top of that, their prices have gone up significantly. I understand everything costs more nowadays, but when other cleaners in Downey are offering better service and better prices, there's no excuse. That interaction was the last straw. After years of loyalty, this place made it very easy to take my money elsewhere. I've already found a new cleaners in Downey that values customers and gets the job done right. No hard feelings.

Very clean and friendly, the price is comparable to the laundry mat at our apartment complex. We…read moremight be coming here more often when we can't use the laundry mat at our complex.

This was my first time here and I will definitely be coming back. Everything was clean and well…read moremaintained. Richard was awesome and helped me use the large washing machines. He walked me through how to select the right settings and let me know he was around if I needed anything else, he'd be more than happy to help. This place has a good atmosphere. Couch seating, massage chairs and a game room for kids. Machines can be paid for with quarters or on a pay app. Makes it so convenient. Thank you Richard for all your help! I truly appreciate it.