This was one of the worst customer service experiences I have ever had. I entrusted this dry cleaner with a pair of pants worth about $100, and they returned them damaged. When I brought the issue to their attention, they refused to take responsibility or offer any compensation. A professional business should stand behind its work and treat customers fairly. Instead, they denied responsibility and showed no concern for the damage they caused. I am extremely disappointed with both the quality of their service and their lack of accountability. Based on my experience, I would not trust this business with any valuable clothing and cannot recommend it to anyone. read more

Been coming here for about a year now and they always do a amazing job, amazing customer service as well

I had an emergency where my I needed to dry clean my suit for a work event but cherry cleaners was able to get my suit ready in a timely manner! Since then I've been going to them to take care of my dry cleaning needs for special events. I highly suggest everyone to go to them! read more

Been taking my stuff here for years. Amazing family run business. Every time I come here Kevin is super nice. This spot is my go to when I need alterations to my dress pants, which is all the time because I'm so short. XD The work is super good no hem lines. Looks like it was custom made. Plus their turn around time is pretty quick, which is good for me because I'm always on the go. Thanks guys! read more

Brought in 2 Converse shoes for cleaning. Charged $80 for cleaning, but didn't even bother to clean shoe strings. Very disappointed with the service quality. read more

Please do not visit this establishment. They lost my beautiful wool coat and other pieces. When I went to pick them up, they told me that they couldn't find it. They claimed they needed more time to "find" my garments. They keep giving me the runaround. Horrible customer service. read more

One of the BEST cleaners I have ever taken my clothes too. Always the kindest and friendliest people out there. They pay attention to even the smallest detail. The guy Kevin helped me out a LOT. I felt bad cause I had a bunch of clothes that I brought in but he got all of them looking practically brand new! Highly recommend this location!! read more

I was in a time crunch getting my items cleaned. Service was excellent and was completed quickly. Thank you for accommodating my request. read more

Amazing quality and service! I think I found my permanent cleaner. Will definitely be coming back. read more

Came here in an emergency. Everything turned out perfect. Been bringing everything here ever since. Highly satisfied.

5 stars well deserved. This dry cleaner has been my go-to and I've never been disappointed. I've trusted them with Wedding clothes, graduation and black tie events and everyday clothes, they always deliver amazing results. The staff is super friendly, helpful, and truly cares about getting the job done right. I wouldn't go anywhere else! read more

Excellent services! Just started coming here for my normal routine. Crisp and clean clothing and great prices! read more

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This is a terrible dry cleaner that completely ruined our clothes due to improper washing, making them unwearable for our child. They didn't even offer an apology and overcharged us on top of that. Absolutely dishonest and unprofessional. read more

Cherry Cleaners - Dry Cleaning Near Me - Buena Park, California

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By far the best service I have received. The staff is highly professional and the work they do is amazing. I drive out of my way to get my professional attire cleaned here and they never disappoint read more

A few days ago the store cleaned my shoes. The work was done incredibly quickly and the shoes were very clean. The worker Kevin explained everything perfectly and was kind. I will visit this place for their services next time too! read more

The laundry quality is very good and the staff is friendly. Shoes, handbags and rugs can also be washed. read more

Cherry Cleaners - Dry Cleaning Near Me - Buena Park, California

I washed old clothes and was surprised they were so clean! The exact appointment time was also great! Thank u for your kind! read more

I have had only but a great experience with this establishment. I have taken all my raw denim here to be cleaned and they have taken great care of them and returned them to be very fast. I have no doubt that I can take any of my high end garments to them and they will be spotless when returned. read more

super helpful and got the job done! were very prompt on my items and will continue to go to them in the future! thank you!

Great place had my trousers done here for a wedding and they made me look like the swaggiest person at the reception getting compliments on my fit boost up my confidence come to this place to get alterations done right. read more

Jessie gave great service! I was running late to pick up a winter coat when it was near closing time so I gave a call ahead of time to let her know. By the time I arrived, she already had the coat ready for me so there was no waiting time. I was impressed not only with the speediness of my request, but also her customer service. I walked out of there with my coat and a happier disposition. Highly recommend my family has been coming here for years! read more

Best service. Nice people. Always best quality. I usually change the length of my dresses here. Highly recommended. read more

Went here to drop off some clothing and they provided great service. Kevin, the worker there, was notably very kind. Definitely recommend this place read more

If I could give this place zero stars I would. I dropped off my ugg slippers that I have worn on and off for a year and they completely ruined them. They charged $35 for the cleaning and I don't know what they did, but they returns the shoes to me with the once furry insoles completely naked. It looked like the fur had been plucked out. I was appalled by the state of the shoes. Hoping for some answers, I called the establishment, only to be completely disrespected by the owner, who basically accused me of dropping the slippers off when it was already deteriorating. They had not only ruined my shoes, they disrespected me on top of that. She offered to refund me the cleaning fee plus $5 if I dropped off the pair for them to keep. Furious, I then asked for a refund plus $5 (total $40) so I could buy a new pair, as they have completely ruined this one, and she kept telling me that I had dropped off an already ruined pair and had refused to refund anything. After some negotiating, she agreed to refund me the cleaning fee, but I am really disappointed in their customer service. I am not one to keep worn out shoes, once they're worn out, it's time to toss them out. The nerve on this lady to not only be rude to a paying customer, but also disrespectfully accuse them of cheating a small business out of money. I wholeheartedly DO NOT RECOMMEND THIS BUSINESS TO ANYONE. I know there are instances where things can happen while cleaning, but to react in such a negative way while pointing fingers at the client is not the way to go. There is absolutely a middle ground that could've been met, first with an apology and trying to find a solution together, not blaming the customer the first chance they get. DO NOT COME HERE. They don't care about the services they provide, just the money they can get from you. read more

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It takes several days to return. It comes with like new shoes. Employees are kind. The price is $28-35. Very satisfied :-) read more

Cherry Cleaners - Shoes clean / very nice and looks like a new. - Dry Cleaning Near Me - Buena Park, California

Another zero star review. Do not go here. Worst business I ever dealt with, alterations are horrendous as well. Better not pay with a credit card! I rather pay double vs dealing with people like this! read more

I have been bringing all my clothes here for dry cleaning for over five years now. I do business here for I am told they do cleaning on premises. So far I have been very happy with their work. Owner is very nice and honest. While back ago my shirt was ruined. It was a Balanciaga shirt that I bought in Europe. I was expecting a problem getting reimbursed but the owner was very quick to respond to my complaint and paid me a reasonable settlement for the shirt. I still bring them lots of clothes and have been very happy. Highly recommended this business. read more

I'm so happy I found Cherry Cleaners! I've been looking for a cleaners I could really trust because I have a lot of clothes that require delicate care. I've tried others in the area and around OC, and I've had no luck until I came here. My first time coming in, I brought in one of my winter coats, a sweater, and a dress I'm going to be wearing to a wedding. All were expensive items, and I was nervous-given this was a new spot I was trying out. I also requested the dress to be altered since I was there. It was a last minute request and like I said, it was risky asking for alterations at a brand new place. But let me be the one to tell you, you can really trust this cleaners. When I picked up my clothes today, they were all so clean and smelled so good and the dress was absolutely perfect. They did a great job altering the dress exactly how I wanted. The customer service is also the best! Very personable, friendly people working here. Very quick service and very experienced. I will be taking everything I need dry cleaned/altered here from now on. Thank you, Cherry Cleaners! read more

I've been coming here for years. They have very friendly workers and provides cleaning on time.

I take all my family's dry cleaning here and I've never had a problem. Owner has always been kind to me, and my clothes never have been late. read more

I guess people only reviews for service business when they have a negative experience? Don't know what people are tripping up on. Had to get multiple items dry cleaned, as well as hemmed. The entire job was finished on time and the people there were really friendly/ kind about their service. I'll be coming back! Tip: small businesses like this one often prefer cash for small transactions, which makes sense since credit card companies charge an arm and a leg. Be kind! read more

I took a new dress that I bought to attend a friends wedding but it had iron damage on three separate areas upon pick up. I was in a hurry so I had to wear it to the wedding damaged, which made me feel not so great inside since I wanted to look my best for my friends wedding. When I took it back to address the damages, I was greeted by a curly haired lady with a not my problem attitude and dialog. she wasn't even nice about it... please be careful.. Poor customer service read more

Paid $120 for a few pants to be hemmed. Pants unfortunately were not hemmed and one of the older ladies working there does not speak English and she is very rude. Save your money and do not go to this cleaners, they overprice the "work" they say they do, I WOULD NOT recommend this cleaners at all! read more

Is it even legal to ask for cash when it's under $10? She refused to take a check and refused take my debit card and asked to get cash to pick up my jacket. This will e the first and last time here. Ridiculous. read more

DO NOT GO THERE!!! They made a serious spot on my dress. But they still charged it. They definitely did non professional job done. I had worst experience ever at cleaners. read more

Worst worst worst ever!!! They ruined my Hermes scarves and Bottega Veneta polo shirt and never apologized. Scarves got way bigger than original condition and polo shirt shrunk 3 sizes after dry cleaning. They don't even ask reimbursement for those items and never plan to do it. If you have any expensive clothes, don't even think about it. Bad customer service as well! Hope this helps everyone. read more

Beware this is a shady place. My suits came out looking wrinkled and they creased my suit pants on different area. They steam damaged my jacket lining, so I ended up tossing it was permanently wrinkled with stretch marks. I went back to have them fix it, but the owner doesn't work there so I had to come back couple more times in order to meet the owner who doesn't seem to know much about dry cleaning. From what the owner lady was telling me is that the suits get put inside a machine with all the other clothing and she sees nothing wrong with it. I told her I've never seen a dry cleaner steam press a suit jacket with glued lining inside. I asked her how long has she had this business, and her answer was that the Hispanic worker in the back worked here for 10 years. Then I asked her to see other finished dry cleaned suit jacket to compare with and yes they were also wrinkled and hung sloppy on a thin wire hanger. No paper padding like other places do. She said herself that the price is cheap here and you get what you pay for. I wasted a lot of time and money going back and forth. She wouldn't even give a refund. Also all the workers do not speak English at all. read more

Overly priced! Went here for three pairs of pants to change the zipper and one pants for sewing came out 50$ hahahahah ripoff! Going back to downey!! Adios!! read more

Very nice service and decent prices... although I must admit we come here out of convenience (was close to home) and habit (moved futher away, but it was close to home). I have no idea if the value is good. But, they say it will be ready Friday... and I'll be darned but that actually happens! It's also right next to Cake House so if you need to drop off your pants to get altered because you're too fat now you can also stop by and get more pastries to continue your fattiness. read more

NO ENGLISH.... Korean Only! As soon as I spoke English to ask the price they charge per pair of mens slacks she replys: "$4.25 per pair" I've heard of taking care of your own but this is just isn't the way! I'll drive up the road to Payless Cleaner and pay $2 per pair... Good luck suckas! read more