I've been utilizing the cleaners since I've moved to Whittier about six years ago. Never had any problems. I'd also like to add that I am doing a five star review for them because we forgot to pick up some very important dance uniforms Saturday before they closed. I went into recon mode, trying to find out how to reach somebody to see if they would make an exception and allow us to pick it up on Sunday morning because we needed it for church. I hunted them down on Facebook and even hunted down one of the employees lol. Much to our relief someone hit us back and said that they would gladly meet us on a Sunday to pick up the important items. Needless to say that's true Customer Service and I am grateful because it could have been worse. Thanks again! read more

Took 2 hats to get a emblem sewed on, and the hats were ruined. The hats have a certain shape they came with, after i picked them up the hats were bent in, dented and almost looks like they were stepped on. Horrible sewing service, DO NOT BRING IN ANY SEWING JOBS. read more

Great service nice hard working people. Always greet me with a smile and clothes are always cleaned on time

I came in to pickup my suit jacket and I was very disappointed in the quality or lack there of. Worst alterations done by any seamstress I have ever encountered. Never, I repeat Never bring a Men's suit for alterations. This lady ruined my 100% wool suit jacket. They do not know what they are doing when it comes to this type of work. Removed material from the jacket that did not need to be taken. Used the wrong hem lines to bring the coat in. Stay away from this place if you're having your suit taken in. They don't know what they're doing. Brought it to a REAL TAILOR and they confirmed what was done incorrectly. Totally ruined my suit jacket. read more

Imperial Valley Cleaners - Ruined Suit Jacket - Sewing & Alterations Near Me - La Mirada, California

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Zero Stars. Took 9 days to hem one pair of pants. Pick up was today after 4pm. I was hoping to pick up at 3.. nope still weren't finished. First, this lady looked annoyed when I dropped off my pants. I felt as though she told me it was going to take a long time in order to detour me from leaving the pants. There was a young lady translating for me who even laughed when I agreed to the far away date. As if the older lady was hoping I would go away but didn't. Don't waste your money here. I won't be ever again. read more

I have used this cleaners on and off for a few years and their service was not great but tolerable, specially because they are the cheapest cleaners in the area. In the past they lost items and made excuses or wanted time to see if it "turned up" but never took accountability, again based on price I over looked it. but the service just continuously keeps getting worse. It appears to be a "family" business but that is prob the problem, this family doesn't care. Based on recent job, I need a dry cleaner regularly and increased my business with them, this just made their lack of quality too hard to take. Double/triple lines on my slacks and more recently destroyed 4 ties. Which I took back and they said it was because they used the presser, leave them and they would iron them. picked up next day, little improved still not wearable. got told it must be the material? then why did you press them and iron them? Again zero accountability. Guess I just need to access cost of dry cleaning vs cost to replace ruined/lost items read more

I brought in a few winter jackets. I had just bought one of the jackets from a thrift store and it was stained on the inside tag. They exceeded my expectations and removed all the stains. Their prices are great and they have a quick turnaround time. read more

Went to pick up my dad's clothes because he forgot to get them after work. I thought it was going to be a nice easy trip but no, they were so rude because I didn't have the receipt. So I called my dad because they were not giving me his clothes. They were so rude and not helpful at all. Will never be going there again. So unprofessional. DON'T GO HERE ! read more

OMGGGGGG Horrible place RUN DO NOT COME HERE! Picked up my clothes and it was a disaster they didn't even clean my clothes it was dusty and in worst condition than when I brought it! my blazer literally had iron black marks on it you could clearly see how dirty is was and the disrespectful and condescending owner was acting as if it was my fault that I picked up my clothes after already paying and it was dirty af and stained I paid for a cleaning service and they did not clean my clothes they even ruined it and it's my fault I'm telling you it's all CAP the price is low but the service horrible they are literally robbing peoples money‼‼‼HORRIBLE‼‼ DIRTY NOT CLEAN (0 stars) read more

Imperial Valley Cleaners - Horrible service - Sewing & Alterations Near Me - La Mirada, California

I've been a customer for about a year, really no issues besides one pair of dress pants stained and another pair of dress pants ironed too long in one area (ok, no biggie..small human errors over a year of service). I took my wife's dresses to get them dry cleaned, when we received them...two of the three dresses were damaged & the other wrinkled. When I took them back - to show them..the owner (a gentleman) with a beard & small tattoo on one hand - very rudely told me that I didn't use their services and he didn't recognize the dresses. I don't even have words to describe this man's actions...$100 bucks a dress & you're telling me I didn't go to your business!! I would have more respect for a small family business, or ANY business if they just owned their mistake (I wasn't looking for cash), but just give me a valid reason as to why your technique ruined two dresses...instead the guy told me, I didn't go there!! read more

I brought my beautiful red satin dress to be dry cleaned. I pointed out that there were 2 subtle stains. I asked if they could be removed. Luisa looked at the spots and said yes we use a special cleaner that removes stains. When I went to pick up the dress I saw that the stains were worse plus there were a few more stains on the dress. It's obvious that whatever they used was not safe for my dress. They took no responsibility for their actions. They husband n wife I take it, had the nerve to say they didn't do it but I could leave the dress and they would clean it. Why in the hell would I want to leave my dress with such ignorant people. Don't go here! They are unprofessional liars. Pay a couple dollars more and save yourself the headache. read more

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Our local dry cleaner. Super efficient and great service. They're always so nice when we come in. They charge a flat rate of $2.29 for each item of clothing. Items are usually ready the next day. Items are always fresh and great when we pick them up. Stains are always taken care of. I'm glad we have such a great neighborhood dry cleaner. read more

HORRIBLE HORRIBLE ‼‼‼‼ THEY RUINED MY CLOTHES! Do not come here they get you by the low price but they will ruin your clothes‼‼‼‼ I picked up my clothes with stains it was dirty they literally did not wash nor clean it and it smelled so bad the machines are definitely BROKEN!!!!!!!!! read more

Always reliable and very affordable, also their alterations are great and very timely!!!! Happy we have found them for my husbands uniforms

I just picked up my winter sweaters. I'm very upset because they stretched out my favorite new cashmere pull over sweater that cost me $99. They also stretched out a second cashmere sweater, but that one was under $40 and doesn't upset me as much. I made sure they were aware it was cashmere and was to be dry clean. I believe they must have laundered it because when looking at the receipt, it says "laundry." I wanted to give this family owned cleaners my business but they failed. They were very friendly but I think they need more experience. read more

Imperial Valley Cleaners - They laundered my cashmere sweater when I said dry clean. They ruined it. - Sewing & Alterations Near Me - La Mirada, California

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I had a graduation to attend so i whipped out the old sports jacket and only pair of formal slacks that I own from the closet. I took the clothes In looking like they were stored in a slinky and when I got them back everything looked and smelled great. I even got the crease on the slacks fixed up. Prices are very reasonable and staff is friendly, I highly recommend. read more

Been going here for a few months and I could say is that their service is not the greatest. These last two drop offs have ruined two items that had been worn once each. The first was a black dress shirt I wore to a family party, that I had worn only once, dropped off and when I picked up it was stained with white streaks all over it. Forgot to bring it back when I dropped off my last load. This week, a brand new light brown sweater I had worn once and brought in due to a dirt stain in the back, was stained with what appears to be Clorox, when I picked it up. Brought both back in to show the gentleman working and all he said about he black dress shirt was, " that's strange." And when I showed him the stained sweater, he said that that stain could not of happened there because it's like Clorox and that they don't use those chemicals on their clothes. In other words, it must of been my dumbass who stained it. I assured him I wore it once and it was nowhere near Clorox when I took it off. Just looked at me and said there was nothing he could do. Had a bag full of clothes I needed to get cleaned... yeah, I'll be taking my clothes elsewhere!!!!! Besides these two items being ruined, simple dirt stains on sweater or shirts always seem to be missed, or they don't try to get them out like other cleaners. Was going here for their great prices, but as the Mexican saying goes, " Lo barato sale caro!!!" (What seems cheap, ends up costing more") read more

This place sucks they messed up my 501's. I took them to get hemed went and picked them up and one side was longer then the other and uneven read more

Imperial Valley Cleaners - There not straight - Sewing & Alterations Near Me - La Mirada, California

Dry cleaning is okay, just can't beat the price of $2.25 for most items...only catch is you pay up front. The bad is the customer service is not the greatest. When I go to drop off/pick up, a lot of the time, there is no one up front, so you just have to wait until someone sees you from the back. They need to add a bell at the front desk or have a chime every time someone walks in. read more

Based on everyone's reviews it seems like coming to this place is a hit or miss. I personally haven't had any major issues with them. For the price that you pay the service isn't too bad. I'll keep coming here until I experience something "disastrous". read more

I've been coming here for years then my clothes started to smell like mildew so I stopped taking my clothes for a few months, I decided to give it another try I spoke to the kid at the counter letting him know the reason I stopped going, he informed me that they are now the new owners and had fixed the machines. I now take my clothes there all the time. Never had a problem since!! My clothes come out clean smelling nice and on time!! I highly recommend this place read more

Started using this cleaning service again. They give me the wrong clothes. I take back what isn't mine and ask for my items. They tell me they are unable to locate. Stated unless I have a receipt for the purchase of my items I will not be refunded the full value....horrible customer service when they are clearly in the wrong. read more

You get what you pay for at this place. Yes, it is probably the cheapest in town, but your clothes never really feel clean from this place. I also have to agree with other reviewers, there definitely was a horrible stench that was left on my clothes. They really smelled like pee- my husband ended up taking the clothes back and they told him there was something wrong with the machine. Okay fine, things break down- but do u really have to send the clothes back to the owner, and not say anything about your machine/smell. Another day, one of my blouses had about 3 small holes, don't really know how, but I'm sure those weren't there before. The cheap price won't convince me any longer, today I dropped off my clothes at a different cleaners. Yup I paid more, but I'm sure the results will be a lot better than this place! read more

I believe that this place should have a sign in front that says... you get what you pay for. ...LOL I took my black and white jacket there, my first clue should have been when the guy asked me, Have you ever had this jacket dry cleaned before! I said yes plenty of times. I thought I would give them a try because a friend saw their sign. Well...Low and behold....when I pick the jacket up there is a note on it that says "We tried and tried but could not get this stain out" WTH? My jacket had a big YELLOW stain on it. I had to throw a nice Michael Kors jacket away. When I took it to another cleaners they told me that it was damaged and they could not get the stain out...a $175 jacket ruined for $2.10! The note they put on my jacket should have read, "We put this stain here and hope you are stupid and don't notice it". ROFL In answer to their question on their sign "Are you paying too much?". "NO", i will pay regular price so my clothes are not damaged. lol STAY AWAY!!!!! read more

Very disappointed they ruined my top I took it in to get some stains out and I pick it up in worse condition more stains everywhere!! what a waste of time and money you really do get what you pay for. Be aware. read more

Had to give this place one star because I could not write a review without one. You get what you pay for is correct, little price for even smaller customer service, knowledge and accuracy. I brought in 3 shirts at 8am and was told they would be ready after 10 am the next day. WOW REALLY? I asked, and was pleasantly surprised by the guy reiterating the time. Sweet!....NOT! Went in at 10:15am only to be told that the shirts would not be ready until after 4pm. What? But you told me it would be ready after 10am. "No I didn't, was his response. Why would I show up after 10 if it wouldn't be ready until after 4pm? He swore up and down he did not tell me this. I asked to speak with his manager. "I'm the owner" was his response. Really?! He told me that one shirt was ready if I wanted it now. Why would I take one now if I had to come back anyway? Returned after 4pm. Same guy gave me my clothes and this time apologized for maybe saying it would be ready after 10am. He seemed sincere so I thanked him and took my clothes. Following week I take in a woman's jacket, a mans sweater and three shirts. Was told it would be ready after 4 pm the next day. Went in after 4 pm the next day and was given my clothes by a teenage girl. Went home and took the clothes out of the plastic cover to hang them up. While hanging up the jacket, I noticed a strong mildew smell. It was coming from the sweater and shirts. Was it me or was I just imagining the smell? Took it to my son and had him smell them. Yep, mildew! Took the clothes back and told the teenage girl and young guy there that I had just picked these up not 15 mins ago and noticed the clothes smelled like mildew. Girl smelling the clothes: yes it does smell like mildew, young guy smelling the clothes: it smells fine to me. Perhaps he was used to the smell? Girl offered to do them again at no charge and they would be ready after 4 pm the next day. Guy states they do not use water so how can it smell like mildew? Funny thing is that the jacket didn't smell like mildew. Girl told me it was probably because it was white and put into a different batch. She was right. Thank goodness for small favors! I told the guy I didn't bring my clothes in smelling like mildew. Oh they didn't? Was his response. WOW REALLY? Went in after 4pm to get my clothes. Just the teenage girl was there this time. She got the clothes off the rotating rack, placed them on the hanging bar and lifted the plastic so I could smell them. Seriously???? They still smelled like fricken mildew! This time the teenage girl got an attitude and said that it must be the chemicals since they don't use water. Duh! Isn't that what the young guy stated just the other day? Can't think of anything clever other than that? She then took a stance and stared into the air while saying, I honestly don't smell anything. At least take me out to dinner before you screw me! Never again with this place. I left the cleaners across the street to try and save a buck. Not worth it people. Go elsewhere where the business is honest and they have waaaaay better service than this place! Funny thing too, I saw another woman picking up her clothes and walking to her car while holding the clothes up over her head. She smelled her clothes and made a face as I was driving away! Won't be surprised when this place goes under....... Will share this on Facebook and Twitter. read more

Good prices and fast service! We have been going there for at least 20yrs And never had any problems! read more

Well I gave you guys a shot again and again you failed. My girlfriend brought in 9 pairs of slacks, belonging to me, last Friday and was told they'd be ready after 4pm the next day (Sat). Guess what, only one pair was done and you were closed Monday. So she went back Tuesday morning and they still weren't done. WHY do you keep promising items will be done by a certain time and fail to meet the deadline? This is how a business reputation gets ruined. Lastly, the one pair of pants that was done on Saturday has a stain that wasn't there before. read more

Horrible do not bring your clothes here, unless you want your clothes to smell like mildew! This is the 2nd time that I have had this same experience. Yesterday I was fed-up after putting on a "fresh dry-cleaned" running out of my house to go to work as I was sitting in my car I started to smell something nasty, here to realize it was my pants that were just "DRY CLEANED". I was not only grossed out but that smell gave me a HEADACHE! I will be returning to get a refund as this is completely WRONG! read more

Brought my clothes in to be dry cleaned last Wednesday (05-24-17) cam the next day to pick up not ready. No biggie so I came Saturday and still not ready. The kid told me that they never got cleaned. Still sitting in the bag where they tossed them the day I dropped them off. So I come back Tuesday since Monday was Memorial Day and still not ready. Never got cleaned. Found out the machines for dry cleaning haven't been working. The kids told me through questing that the owner Rodney told them if the customers ask just tell them tomorrow. That there shows zero consideration. Beware. I'll find another place that can be honest. read more

I took my expensive 7 for all Mankind jeans here to get hemmed and I asked for the original hem. When I picked up the jeans I noticed the hem had been cut off and folded over which is not original hem. He said that's how he interpreted original hem, I asked if I had paid more for what I asked for and he said no they are both $8 and he said he could give me back $4 and then didn't give it to me. I will not be coming back here. read more

Prices are good and they always have my clothes done quickly. Anytime they quote a timeframe they typically beat it. Prices are also always consistent unlike some other places. read more

My god !! Don't ever use this place for cleaning your clothes .. they screw my cashmere coat .. it shrunk and discolored.. still has stain on it .. please pay extra and go different place read more

I would give this place 0 stars if possible. I have been taken my clothes here before but this is the first time that my clothes had this horrible stench to them. I had to have them dry cleaned 3 times!!!! This will definitely be the last time i bring my clothes here! Not only did they smell bad one of my blouses had more stains then when I first dropped it off. The second time I came to pick them up the blouse had discoloration and the stench was still on all clothes. Third time I came to pick them up the stains were removed and so was the discoloration but the stench was still on all my clothes. The owner try to blame the smell from the chemicals that they use. LOL. I've been to other cleaners and my clothes have never smelled this bad. Like other reviews I guess I'll pay a little more and take them to a good Cleaners!!!! If u want stinky clothes go ahead and drop ur clothes off but i recommend that u don't! GO ELSEWHERE! read more

First of all I dont like giving low stars because I know how hard is to be a business owner. I hate when people give 1 star for simple mistakes. How ever I feel i will make the owners a favor by addressing and issue that, if they dont resolve, it will affect their business dramatically. We have been customers for over 3 years how ever lately the clothes have had a really bad smell. We took back some clothes we had just received and when we picked them up, they still smelled really bad. Here is the thing plain and simple, I understand things happened, machines or circumstances sometimes cause issues......but when you bring this to their attention, you get nothing but bad attitude, sarcastic comments. This is unacceptable! I see the reviews and Im not the only one stating this fact!....the clothes have a bad smell. Im sorry, Im taking my business somewhere else I really hope the owners address this issue....I really wish them the best. read more

Came in same day, last minute with my graduation gown and they were able to help me out. Great people and amazing service.

This is what you pay for. It's super cheap but the clothes are returned smelling like mildew. It's disgusting. Never again. Pay a little more and get a place that can save enough for either a filter or better chemicals. I am a business owner and would like to extend a note to the owner: have pride in your trade. Do not use this place. Spend your money wisely. read more

I've always had excellent customer service from Imperial Valley Cleaners. Everyone is always so respectful and my clothes come out GREAT! It's so nice to go somewhere that the associates know you by name. I can always count on them to help me look good for big events. AND who cant beat the price for such QUALITY!!! read more

Usually my go to dry cleaners, have never had a bad experience here. Pretty pleased with their services great prices too!!

I've been here almost two dozen times for dry cleaning. They seem friendly and professional, the price also seems pretty fair. They promise to give you your clothes by the next business day after 4pm-- they circle the day and time for pickup on your receipt. They've never been able to give me all of my clothes when I pick it up the next day, but I can't complain too much because it's always one item. They always "weren't able to finish" one shirt (I have nothing fancy, just cotton button-ups). The excuses rotate and they never fit the description such as it being light colored (nope), or it having a stain (nope). I normally wouldn't make a big deal about it, but now it's gotten to the point-- "which shirt will I not get back this week?" If you really want all your clothes at once, pick them up 2-3 days later. You might just be missing your favorite shirt if you don't wait longer, despite them telling you it will be ready. It has happened a lot to me, they don't offer compensation or credit for the item or anything. I understand the occasional mess-up, but consistently not being able to give me all my clothes is a different story which has started to frustrate me. Overall, they do a decent job, the price is decent, they're friendly. They promise the next day, they circle the next day, but don't bet on them being ready when they say they will. If I lived closer I probably wouldn't mind coming here despite this issue, but I live a little farther now, and driving out to pick up one shirt or not seeing my shirt for 1-2 weeks until I go back to do more dry cleaning is becoming a nuisance. read more