Megan is the sweetest! I've met just about everybody at Elegant lashes and being in her chair was probably the most relaxed I've ever been! She was gentle and made sure the entire experience was comfortable. Everyone here does a good job, but I wanted to give a special thank you to Megan for her hard work! read more

I contemplated writing this review, but this is my honest review of this location as I have no intentions of returning back here ever. I have been going to Elegant Lashes by Katie for four years on and off. I first started at the Tustin location and then moved to Irvine as it was closer to me. I would switch off between Tammy and Angela. Back in April I got my lashes done by Angela for a trip because Tammy was out on maternity leave. I was hesitant because when Angela does it, she would stack clusters on clusters. My friend does lashes as well, and she said this is not how you're supposed to do it. And just like the other 1 star reviews on the page say, their lashes fall out after a few days. This would happen with my lashes. So before my trip, I got them filled by Angela, but a few days later they fell out and I paid for another FILL less than a week later. So I texted them telling them about this situation, and they said they would give a discount for the next time I come in. I didn't respond for months. So now, in October, I wanted to get my lashes done for a wedding. I decided to book Fiona since her lashes were good the last time I showed her inspo photos. I told her the length and not too long because my eyes do sag. I truly should've known better, when I opened my eyes and saw them, they were bare and made my eyes droop. Being surrounded by other people, I didn't want to say anything. But I absolutely hated it!! So the next day, I messaged them and told them the story again. And how they were not to the fullness that I wanted. They reviewed with Fiona and said that they saw similarities in the photos I showed her and that I could come in 6pm that day so Tammy could fix it. However I couldn't come in at 6pm because I had a wedding welcome dinner and the next day there was a wedding. So there was no time in between the 3 day fix policy. I asked for a refund and they said they couldn't. They would rather lose a long time customer, rather than giving a refund. And what is up with the lashes falling out after 4 days? Back when I was going to Angela, I would have to get a fill every 9-11 days, it was crazy!! See below for pics of the lash clusters that would be glued until of each other and how bad the lash vs inspo would be. read more

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This isn't what I asked for, I really was expecting more of a cat eye. I showed a photo and also gave verbal instructions. I wanted a more natural looking set. The insides are too long and these look far too uniform, which I told her I didn't want. I am willing to come back because it could be worse but I'm going to have to try harder to express my wants and possibly show a new reference photo. I'm just sad. I won't say what tech I had because I didn't speak my mind in person and give her a chance to fix it. But i definitely feel disappointed with my results. I'll try again, I also wasn't given a spooley to brush them and I was told a fill costs the same price as I paid for a full set.. that's weird. They also charge extra for brown, yet these still look black. :( Update: Not a single lash was fanned, I received only 14lash spikes some of which are twisting and causing discomfort. Not to mention some of these spikes are attached to more than one natural lash. Every fallen lash is taking a natural lash with it. These are just so ugly, I really was wanting more of the Slavic lash look. I also see a new bad review concerning Fiona their master tech which they referred me to. This place only offered to take my lashes off for free after I didn't respond to them offering I can schedule a removal plus a full set. Needless to say I'm not going to be returning, I'd rather try the head spa or some place that has a better vision when they hear the works "natural" I really did cry when I got home and I tipped well because I knew I wasn't ever returning. read more

Elegant Lashes By Katie - Reality - Eyelash Service Near Me - Irvine, California

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My friend recommended me to this place after my lash girl kept going on vacation... and I am thrilled to report that I love this place. I will 100% be going every 3 weeks to get my lashes done. I have only gone once, but my friend said that she has seen many different technicians and she said all of them are great. (She is very trustworthy!) Parking is easy, the beds where you lay are comfortable (blankets available if you get cold), and you are in and out in an hour-ish. read more

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This was my first visit, and it definitely WON'T be my last! Brenda is WONDERFUL! She's so sweet, talented, and attentive. She really listened to what I wanted and did an AMAZING job on my lashes! I couldn't be happier with the results. Highly recommend Brenda to anyone looking for beautiful lashes! read more

this is the third time I've been to this lash studio. I've had three great experiences with three different lash technicians! Today I had Elena do my lash extensions.. She did a beautiful job. Very meticulous, gentle handed, and very professional. I had the elegant volume set done and I am so happy! The studio is clean, inviting and relaxing! I highly recommend! read more

I initially left a 5-star review for Mimi right after my appointment because the lashes looked beautiful and I was really happy with the result at first. Unfortunately, that feeling didn't last long at all. Within just 5 days, my lashes had almost completely fallen out, which was extremely disappointing considering I followed the aftercare instructions carefully. I reached out to the business hoping for some kind of fair resolution, as I wasn't trying to get anything for free--I even offered to pay an additional fee for a fix since I understand services take time and effort. Instead of offering a proper solution, I was only given a $15 discount toward my next full-priced appointment, which didn't feel like it addressed the issue or the poor retention I experienced. I rarely leave reviews like this, especially after initially supporting a business, but I genuinely felt let down. Beautiful results at first, but unfortunately the longevity and customer service after the issue did not meet expectations. read more

Elegant Lashes By Katie - Do you think this is fair? - Eyelash Service Near Me - Irvine, California

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I did a lash lift with Katelyn and it was everything I hoped for! She was very personable and understood exactly the style of lift I needed for my thick eye lashes. Loved hearing her story of how her mother started the business and her whole family is involved. This was my first time getting a lash lift and it feels comfortable and durable. read more

Celine is my absolute favorite person for eyelash extensions! Her work looks so natural, beautiful, and professional. I never need to explain much--I simply tell her what I want, and she makes it happen perfectly every time. She recently came back from a long vacation, and I'm so happy she's back! I tried several other places while she was away, but no one could match her skill or professionalism. Celine is truly the one--she's simply the best! read more

I always go to Celine for my lashes and she does an amazing job every song time I come in! She is so sweet and I highly recommend Celine!

I am absolutely obsessed with my lashes! Angela is amazing and completely transformed them. She is talented, professional, and pays great attention to detail. The salon has a quiet, clean, and peaceful atmosphere, making the entire experience so relaxing. I couldn't be happier with the results and highly recommend Angela to anyone looking for beautiful lashes! read more

Elegant Lashes By Katie - Eyelash Service Near Me - Irvine, California

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i really wasn't going to write a review, but honestly i am dumbfounded by how ridiculous this entire experience was. i scheduled a foreign lash fill on 7/20 at 10:30am. i had to find a different place than my usual lash girl because it was a last-minute appointment, so i stumbled upon this place. i've been to both this location (with celine) and the tustin location (with austin) years ago before and never had a particular issue. i asked for a classic wispy set, and i even showed MEGAN, the lash artist, a picture of exactly what i wanted. she sits me down and starts doing my lashes. i could immediately tell she was putting the extensions underneath my natural lashes, which isn't what i'm used to at all. i could literally feel the glue burning my eyes, but i figured maybe she just had a different technique, so i trusted the process. anyways, i'm done within an hour. she shows me the lashes, and they looked... whatever. just fine. then she tells me it's $85. i ask, "just for a fill?" she then tells me she actually removed my entire set and gave me a new full set because my old lashes were different. ...okay? i understand if that had to be done, but DON'T YOU THINK THAT'S SOMETHING YOU SHOULD TELL YOUR CLIENT BEFORE YOU DO IT? there was absolutely zero communication. you don't just decide to change the service i'm receiving, charge me more for it, and only tell me after you're done. the problem isn't even the money, she just did whatever she wanted to without telling me. despite that, i still paid the $85 and even left a $20 tip. remember how i said my "full set" only took an hour? anyone who regularly gets lash extensions knows a proper full set is NOT done in one hour. sure enough, within just a couple of days, my lashes started falling out like crazy. the attached picture is what they looked like after THREE DAYS. every single day, more and more lashes kept falling out. now, only six days later, basically my entire set is gone. i literally paid for a FULL SET less than a week ago, and my lashes already look like i desperately need a fill. it's embarrassing. i've been getting lashes done for years. this isn't normal shedding, and this isn't because i "didn't take care of them." they were just poorly applied. this is what i get for cheating on my lash girl. ‍ if you're not qualified to do your job, then don't do it. practice more. if i'm PAYING you for a service, you better believe i expect it to be done WELL, especially if i'm paying $85. honestly, i'd like a refund given the quality of the work and the lack of communication throughout the appointment. giving me back $85 wouldn't hurt the company at all lol read more

Elegant Lashes By Katie - bruh - Eyelash Service Near Me - Irvine, California

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Had a lash lift with Katelyn and she was super gentle and skilled! The environment was relaxing and very clean which, honestly, I was super nervous about because my last lash lift at another salon gave me an eye infection. So glad I found her..not going anywhere else for my lash lifts now! read more

I've been getting my lashes done for 4 years now, and ever since I met Celine, she's been the absolute best! I've been coming to her for the past year, and honestly, no one does them better. She's the sweetest, and my lashes come out exactly how I want them every single time. Just show her a picture of what you want, and she will deliver! Couldn't recommend her more read more

I made an appt 1-2 weeks ahead, with Celine. She is truly a professional when it comes to eyes that are not so symmetrical (like mine) her touch is soft, intentional, at the same time she is fast. I get cat eye with natural in front, and volume at the ends. They look sooo sultry. I love them so much! The vibe here is always so clean, and calm. Which is a plus. I refuse to go anywhere else. Thank you Celine !! read more

Brenda and Angela are both so amazing! Angela had a private room, plays relaxing music, and is so gentle! Brenda does an amazing job washing my lashes before she starts and shows such great attention to details. Both ladies offer blankets before you start and honestly I fall asleep sometimes during the service! They show you a menu with pictures to help decide what you want. They helped me pick a length that would blend well with my natural lashes, but still pop. Quality is amazing. Price can not be beat anywhere else. Several years ago, I had a bad experience at their location by south coast plaza, but the Irvine location has been perfect. It is so clean inside too! read more

Elegant Lashes By Katie - Eyelash Service Near Me - Irvine, California

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Update after 1 week from fill: fill did not even last a week. I already started having empty spots within 5 days. Super disappointing. Elena has a horrible attitude and doesn't even try to listen to what customer requests. My usual lash place was fully booked so booked foreign fill last min with this place. I showed Elena what style I usually get and explained how I usually get different curl/length in each eye since my eyes are pretty uneven and she didn't even try to listen and started giving me attitude right away saying "I don't know what you want. we only do c curl here". Unbelievably rude and didn't even try to take any time with me to understand what style I usually get when this was my first time here. I could be her potential long term client but obviously she doesn't give a crap about that. So she completely ignored or didn't understand what style I wanted. I honestly didn't feel comfortable the whole time I was there since she was just exuding negative vibe the whole time but I desperately needed a fill so I endured the uncomfortable hour of her poking my eye and rudely turning my head around with her hands constantly and sighing the whole freaking time. If you don't appreciate new clients and you don't know how to do foreign fills then don't put it available on your schedule and how are you a "master tech" when you don't even understand how to fill uneven eyes with different curl/length to make them even. I've been getting lash extensions since 2020 and this is the worst service I've ever received. The rude unpleasant mean vibe was unbearable. I'll give one star for the ease of making appointment last minute but I won't come back here. read more

My friend recommended Katelyn to me since she's a regular client, and now I totally understand why! Katelyn was incredibly sweet, friendly, and made me feel so comfortable the whole time. My lash lift and tint turned out amazing -- she did such a beautiful job and paid attention to every detail. Definitely coming back!!!! read more

Brenda is amazing! She's been doing my Lashes's since March! I've never had lashes look as good and natural she is the sweetest and very attentive! read more

Ive been going to Celine for years and am always obsessed with the way my lashes turn out. Over the years my style constantly changes so I definitely appreciate how versatile and able Celine is to create the style of lash I want to be so complimenting to my eyes. She gives great recommendations and advice for lashes and lash care. My visits are always comfortable and sometimes I even sleep through them until she is done. All the compliments I get definitely make me feel like I have found such a gem of a lash tech and would 100% recommend Celine! read more

Elegant Lashes By Katie - wispy lashes, top & bottom - Eyelash Service Near Me - Irvine, California

Highly disappointed in this location. Went in last Thursday for a set removal and new set, by the second day more than half of my lashes had fallen off. I was surprised the owner reached out and offered me to come have them fixed. Well I went in Tuesday 5/20/25 only to leave more disappointed and irritated. My pintail set took closet to 3 hours to complete and obviously fell off 2 days in. My technician was Elena, and again on Tuesday when I came to have them fixed. I explained again what I wanted and she said okay. As she did my lashes to proceed to tell me it was because the oil she used to remove my old set that made it hard to apply my new set which made no sense. It took almost 2 hours to fix my set only to wake up to a set I absolutely hated. They were extremely long and over filled not the set I wanted or paid for my eyes burnt. There were several areas that had longer strands than the others. I was so irritated at this point I just got up. As I was getting ready to leave the technician had the nerve to tell me now that she "fixed" my set I needed to go on here and change my review because I was going to cost her business. First of all I never wrote a review prior to today and found it extremely uncomfortable and unprofessional she would tell me that. Needless to say I will not be returning to this location read more

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I've been going to Brenda for months, and she's been amazing every time. Her work is consistent, and my lashes always turn out great. She's also very kind and caring. I highly recommend her! read more

Katie did my lashes and she was so gentle. She was very friendly and made me feel welcome right away. I love my natural wet set read more

Elegant Lashes By Katie - Natural wet set - Eyelash Service Near Me - Irvine, California

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I believe Brenda had some issues with the new set promotion. She seemed unwilling to do it and acted very unprofessionally throughout the appointment. When I selected the Korean style and asked whether she had done many Korean-style sets before, she suddenly raised her voice and said, "No! I do Americans!" I honestly did not understand what she meant by that, especially since there are many Korean Americans as well. The comment felt unnecessary and inappropriate. She also became very emotional during the appointment for no apparent reason. I had to remind her that I am a customer and expected to be treated professionally and respectfully. Her attitude toward customers of different races was also concerning and made me feel uncomfortable. If she was unhappy about doing the new set promotion, she could have simply declined the appointment instead of yelling at a customer and behaving immaturely. This was honestly one of the worst service experiences I have ever had. read more

I haven't gotten lashes done in about 5 years. So it's safe to say I didn't really know what I was getting. I got my eyelashes done and walked out of there thinking I liked them. As soon as I sat down in the car I realized I did not. So I got the courage to walk back inside. Celine was very understanding and fixed them for me right away. She did a great job and ended up so happy with my lashes. I will definitely be coming back here again. read more

PLEASE READ BEFORE BOOKING! I don't ever write reviews but my experience here was extremely frustrating. I went in as a first time customer, I booked with a "master technician" I will include pictures of everything. I asked for a natural set. My service was 40 minutes long, which anyone who's been getting their eyelash done with proper technique knows that there is no way a good set is done in 40 minutes no matter how good the technician is. My eyelashes came out horrendous. She glued a bunch of spikes all over my eyelashes and eyelids. She glued some of them to my actual eyelids!!!!! I sent pictures to the salon which I will include and the way they tried to gaslight me is extremely unprofessional. They proceeded to tell me that they use individual eyelashes and they make their own fans which you can clearly see that is not the case with me. I asked to have them removed and to get a refund and they told me that they do not do refunds. Their only solution is for me to go back in and have them redone. But if this is the type of work that a master technician does for a first time client why would I go back and have them redone ??? After hours of going back and forth for two days they still don't take accountability, they continue to try to gaslight me and they still refuse to give me a refund. You're better off going to actual professionals girls. Proof of everything is attached!!! read more

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Kinda dissapointed with the second visit! I've been to the Newport Beach location for the first time. Couples month later I scheduled an appointment a month in advance with the lady who did for me for the first time but she is no longer working there anymore idk when she left and they let me know very last minute. And I had to schedule with somebody else at Irvine location and they don't last long read more

Donna. Westminster The facility is immaculate and elegant, reflecting warmth and caring. My lashes are spectacular. I wake up every morning feeling glamorous and beautiful. What a boost to my confidence! Even when I was not feeling well, they were extremely attentive and concerned! read more

I had such a great experience here! I had gone here a few months ago and have been meaning to write a review. From the moment I called the staff was super accommodating and professional. I had been looking for a place in OC to get my lash lift and brow lamination. I'm super picky. But I made the appointment when I walked in the whole vibe was calm and relaxing--exactly what I needed. I got a lash lift and brow lamination, and my lash tech was amazing. She was gentle and made sure I was comfortable the entire time. My lashes and brows turned out even better than I expected--I'm obsessed! After growing out my brows she shaped them perfectly! And I was getting compliments Highly recommend this spot if you're looking for quality service and a peaceful beauty experience. I'll definitely be coming back! read more

Flew into town from out of state for work Gabby accommodated me last minute was for refill and I love love love the lashes!!!great vibe as well read more

Elegant Lashes By Katie - Eyelash Service Near Me - Irvine, California

Great, affordable lashes. I decided to give this place a try for a lash lift because scheduling online was easy. I liked my results. Thanks! read more

Long story short, clumpy, lashes on multiple lashes at once, not placed at base, and lasted less than a week. Now I've lost majority of my natural lashes! Full story: I have been getting eyelash extensions regularly since 2019 and am well-versed in the different aspects of lashes, such as length, diameter, and style. I recently visited this lash studio for mega Russian style lashes and had pre-booked an appointment that included lash removal and an upgrade to the mega style, which are supposed to be super full, fanned, and fluffy. Upon arrival, I showed the technician photos of the look I wanted. An hour later, I was very disappointed to find that my lashes looked very classic and far from the mega style I had requested. Moreover, the existing lashes I had asked to be removed were never taken off, leading to clumping and flipping, which caused significant irritation. As a result, many of the regular-length lashes fell out, and I lost a considerable amount of my natural lashes. Now, I barely have any lashes left to work with. Adding to the poor experience, the technician never introduced herself or engaged with me during the appointment. At one point, she asked if I wanted a blanket but never brought it back, almost as if she used it as an excuse to take a break and then forgot about it. Despite my immense disappointment, I still tipped generously, not knowing if she was the owner as I had paid extra for an owner-level technician according to their website. The worst part of my experience was that I left my name-brand sunglasses at the studio, which cost more than the appointment itself, making the whole experience an even bigger loss. read more

Elegant Lashes By Katie - Eyelash Service Near Me - Irvine, California

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Amazing service from Brenda. I've been coming here for several months and Brenda is my go-to technician. The atmosphere is relaxing and comfortable. Making appointments is very easy so it's easy to fit something in my schedule. Highly recommend. read more

My first time doing eyelash extensions & eyebrow lamination/tint went amazing! I had made a last minute decision to go with this place as it had good reviews and it did not disappoint. Since I am new to lash extensions, I wasn't sure what I was looking for although I knew I just didn't want something that would make my eyes droopy or creepy doll eyes. I got to meet Katie and Celine, they were very kind and Katie told me their backstory of her family. She is so sweet and they both do an amazing job at what they do, it really shows that they work their hardest to keep this business going. Celine was very helpful in assisting me to choose which style of lashes I wanted and suits my almond eye shape. read more

Elegant Lashes By Katie - Elegant Lashes by Katie - Irvine - Natural Set - Eyelash Service Near Me - Irvine, California

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Immaculate space and great customer service . Brenda is the best! The quality of services and lashes is amazing .

Talk about customer service! After my last review, the owner immediately reached out to me to talk about the situation. She made my next fill complimentary and let me know she had handled the situation internally. My technician this time was Celine and I am so happy with her work! She was so detailed and precise in deciding what I wanted to do, and I left feeling refreshed and confident! I will definitely be choosing her as my technician from now on. She got exactly what I wanted on the dot. Thank you for reaching out and helping to adjust the situation! I always love a place with care for their clients and this location does NOT disappoint! I highly recommend to keep trying different technicians if you're looking to get lashes. It's all trial and error and I am so happy with how everything worked out. Thank you! read more

Had Fiona do my lashes, and they came out beautiful! I got the elegant set and they feel very light weight. The store has a very calming vibe too! I would recommend to anyone. read more

Elegant Lashes By Katie - Eyelash Service Near Me - Irvine, California

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I really wanted to like this place as it's so much closer for me. I've been going to Brea or Eastvale for my lashes. I will drive a good distance if I get great quality service & lashes. I have been getting lashes for the last 6 years so I'm quite familiar with the process. First let me start off by saying the salon looks very cute... there are individual rooms (not sure what those are used for) but they have you go to the back which is a bunch of beds right by each other with shelving in between. I asked for a new natural set with a natural shape. I didn't get my lash tech's name but she put the remover on my lashes & didn't let it sit for even 5 mins before she started pulling the lashes off. I'm pretty sure some of my own lashes were pulled too as it was quite uncomfortable. Once the lashes were removed, she wiped my eyes with a dry cotton pad or something similar. Then she just started applying lashes. She did not clean my eyelashes at all. At some point, she had to help a coworker get payment from another customer so she left for a bit, came back, then did not sanitize her hands before working on my lashes again. I know I should've spoken up but I was a bit shocked. Once she was done, she gave me a mirror & it was a lot fuller than natural. She then told me it was $95 despite me booking $75 new client promo. I showed her my booking which stated the $75 promo. She seemed annoyed but did honor it. As I mentioned, I'm a lash extension veteran & know how to properly care for them. I got a lot of lash fallout within the same day! It hasn't stopped since. I've gone ahead & booked with my lash tech all the way out in Eastvale to just remove the lashes done here at Elegant lashes & get a new set. I truly did want to love this place as it more convenient for me but I just cannot justify my experience here & the fact that my new set is only 8 days old but looks soooo bad already. I should've just gone to my regular place. Hopefully, y'all have a better experience than I did read more

Elegant Lashes By Katie - 8 days old yet you can see clumps, lashes already going different directions, lots of fallout. Never had a new set look this bad so early. - Eyelash Service Near Me - Irvine, California

Absolutely incredible lashes! The whole experience was wonderfully relaxing and soothing, making it a delight to treat myself. Thank you! read more

Elegant Lashes By Katie - Wispy cat eye ! - Eyelash Service Near Me - Irvine, California

Fiona did a beautiful job with my lash fill! I was very comfortable and had a nice experience. The environment it's very clean and calm easy to relax while getting your lashes done. The staff is all really friendly and if you get booked with anybody they treat you well! read more

Elegant Lashes By Katie - eyelashes - Eyelash Service Near Me - Irvine, California

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