~ FRIENDLIEST, MOST HELPFUL EMPLOYEES ~…read more I've always had the best interactions at this Camarillo neighborhood Ace. Look, I'm just a little lady who knows close to nothing about being handy but right when you walk in there is always someone there greeting customers and asking if you need any help. Ace does a great job hiring kind and knowledgeable employees. The store is always clean, orderly, and supplies are fully stocked.

Worst customer service I've ever seen my son purchased me a Weber Q barbecue for Christmas. We…read moredidn't open it up. It was brand new in the box. It looked like the correct one when I opened it up. I realized it was a small barbecue and I was looking for a larger one. I tried to exchange it and pay the difference Cause the larger barbecue was a lot more money and I did not have an issue with it and would happily pay the difference in cost They would not exchange it because it's over 30 days no if Ann's or butts you guys suck.

Helping a buddy's parents out in Cam. Realized halfway through the drive from Moorpark that there…read morewere a couple of things I might need. Stopped in there and it was a flash back to when I used to live in Camarillo back in the 80's and I'd go in there with my Dad. Super helpful, super knowledgable and a place that has literally everything, minus the snarky chortles in the back room. Will definitely put a trip out to Somis on my weekly to get the odds and ends that most places have, and the ones that most places don't. Definitely worth the drive

Love this place! If Home Depot, Lowe's, Do it Center, and Ace don't have what you are looking for…read moregive this establishment a try! I actually go here first, and they usually have what I need and want. It's like an old time general store for hardware, and that is fun. The owners are very knowledgable and can lend advice while they get what you're looking for. No more chasing down an associate. They not only find what you're looking for, they pick it out and hand it to you or take it to the register for you. Service with a smile!

I needed some help with a nursery item. I was placed on terminal hold. Obviously, they do not care…read moreabout their customers. After reading other reviews for this place, I cannot recommend this place to anyone.

The city of Santa Paula is beyond lucky to have a hardware store!…read more I think the outside of the store is misleading as it may seem a very small store. But, it's actually quite large inside! I come in here often; have had keys made, bought some yard signs and locks that were needed. And, huge huge shout out to one of their employees a few months ago. Wish I had gotten his name! I came in as my keyfob remote had crapped out. There was a young man who went over and above to try to help me figure out the issue! He came outside to my car with me, had some technical electrical thing that he used to try to help determine if my car was "reading" the fob or not. We even checked a new battery just in case. Come to find out, it didn't need a new battery: my keyfob no longer works in my 15 year old car. :( But big thanks to the employee who helped me *finally determine it was not a battery issue. Staff is pretty good which is so nice to experience. Of course, during the covid, they all have masks on. I didn't notice if they offered sanitizer at the front door, but they do have a "one way door IN and another door OUT", which is per usual at most businesses now it seems. I just recently found out that they carry Ginger Chews. Who would have known!? I would recommend this Ace Hardware and I know that Santa Paula could sure use the support, too.

Well stocked small hardware store. Friendly, helpful and…read moreknowledgeable staff in the store. It has also a nice selection of seasonal decorations and even a small nursery for potted plants and soil.

Stopped in today for some paint, brushes and a few other items. The store is so convenient and the…read morestaff quite helpful and friendly. Excellent customer service and competitive pricing with no longer lines to check out. The gal at the checkout counter is always so nice and helpful. I signed up for their rewards program today as well. Highly recommended

They do an excellent job. I highly appreciate all the staff here they're extremely knowledgeable…read moreintelligent the store is extremely clean. Well maintained everything you need is right there on the shelf. I highly appreciate their business. I recommend this business to any family friend.

Very Happy with the clean store, and helpful staff, especially "Arlene" who knows where every…read moresingle item is in the store, she's totally amazing. Anyway, thank you for helping me keep my business running with all the things I need, always in stock, fair priced and ready to go.

6/12/2023 Stopped in today for some drought tolerant plants…read moreand drip irrigation supplies for a project in my backyard. The store had some terrific plants and good values. I found all of the irrigation parts I needed to complete the project and the staff was quite helpful during checkout. Recommended

It took nearly half an hour to get someone to talk to me at Home Depot in Camarillo, and that was…read morein Customer Service. I never did get anyone to wait on me in the paint department. I left and went to Lowe's where I got immediate help and found exactly what I wanted. At Home Depot I first waited at the paint department counter for over ten minutes. A staff member came to the counter, looked at me, said nothing, entered something in the computer and then left. I then called the toll-free number, twice. They gave me the direct number to the store. The first time I called they transferred me to a staff person who said something I did not understand and then he hung up. The second time a recorded voice transferred me to the paint department. I could hear the phone ring because I was standing right next to it, but of course no one answered. I then walked over to Customer Service where there were no staff people present and five people waiting in line. Eventually I spoke to the same person who ignored me at the paint counter. I mentioned that and he said it wasn't his department. I asked how I would have known that. He tried to help me by calling the paint department (no one answered) and then paging the staff person (again, no response).

Stopped in to Lowe's twice in the past two days. Yep, it's a guy thing. Home Improvement and auto…read moreparts stores are therapeutic lol! Picked up some paint, hardware items and cleaning products. I always have a project to tend to. The store is clean, the staff quite helpful and friendly and the inventory vast. Always clean, organized and bright. Good values especially when you use your Lowe's card for the additional 5% discount. Highly recommended.

I was here around 6:30pm on April 4th and let me tell you... give Brian a promotion a raise... all…read moreof it! We asked one worker were some razors were and he just said on the back wall leaving it up to us to find it. THEN after searching the back wall for a bit we asked Brian and... holy cow was he helpful. He not only showed us where the razors were but also drain stoppers and faucets. That is the kind of service that will keep me as a customer. Thank you Brian!

Scott is an exceptional associate and a true customer advocate. We were upgrading our bathrooms and…read moreneeded help selecting dozens of different products. Scott patiently explained all the available options, answered our questions, and helped us make informed decisions every step of the way. On multiple occasions, he walked the store with us to help locate everything we needed. In one instance, he even called several Home Depot stores to find an item that was out of stock and arranged to have it reserved for us. That level of dedication and customer service is rare. We've spent over $7,500 at Home Depot this year on our renovation projects, and Scott played a big part in making the entire experience enjoyable and stress-free. Thank you, Scott, for your outstanding support, professionalism, and commitment to helping your customers. Home Depot is fortunate to have someone like you on the team. Thank you Scott, Vish

I come here all the time, love the place…read more Just walked through the garden center though & it smelt like private parts & filth. Maybe check the cameras.