6/12/2023 Stopped in today for some drought tolerant plants and drip irrigation supplies for a project in my backyard. The store had some terrific plants and good values. I found all of the irrigation parts I needed to complete the project and the staff was quite helpful during checkout. Recommended read more

It took nearly half an hour to get someone to talk to me at Home Depot in Camarillo, and that was in Customer Service. I never did get anyone to wait on me in the paint department. I left and went to Lowe's where I got immediate help and found exactly what I wanted. At Home Depot I first waited at the paint department counter for over ten minutes. A staff member came to the counter, looked at me, said nothing, entered something in the computer and then left. I then called the toll-free number, twice. They gave me the direct number to the store. The first time I called they transferred me to a staff person who said something I did not understand and then he hung up. The second time a recorded voice transferred me to the paint department. I could hear the phone ring because I was standing right next to it, but of course no one answered. I then walked over to Customer Service where there were no staff people present and five people waiting in line. Eventually I spoke to the same person who ignored me at the paint counter. I mentioned that and he said it wasn't his department. I asked how I would have known that. He tried to help me by calling the paint department (no one answered) and then paging the staff person (again, no response). read more

Bought carpet from HD, there installer JW Floor Coverings has rude office leadership and think over 20 areas of damage to newly painted baseboards and walls is acceptable. Do not trust HD for a carpet purchase and installation! read more

A last minute trip to Home Depot became the highlight of my evening thanks to Daisy! I needed to find project boards for two signs that I'm putting together for an outdoor event. I asked the first person I saw for help, a young lady named Daisy. Daisy was quick to show me the different selections of project boards, help me pick out wood stain finishers, and helped me select the proper brush for an oil based stain. Thank you Daisy for going the extra mile to help me find what I needed! read more

The Home Depot - Wood project board, wood stain - Nurseries & Gardening Near Me - Camarillo, California

The store itself is very nice, very clean and organized and most of the workers are very helpful.. However, me and my coworkers went here to buy some folding chairs for a summer camp we work on, and we were approached by a worker wearing an apron that said Emmanuel. He informed us we couldn't buy all of the chairs at once because it "looked suspicious" and "like we owed people money" We thought he was being serious so we were trying to remedy the situation and asked if we could do two seperate transactions, and it seemed like he was going to walk us up to a register because he had his hand on our cart. But then he said we "needed to go to the back rooms and get some pat downs" and that he would give us $30 off if we gave him admission to our summer camp for free. The entire interaction was extremely uncomfortable, strange, and unprofessional. It is weird to, as an employee, tell customers that we cannot buy folding chairs because it "looks suspicious" when we were walking towards the self checkout. We bought the folding chairs like normal after we were able to walk away but it was a very weird expierence. read more

I love this place they help me very much and thank you for the good service I recommend to my family and friends read more

If you'd like to be treated like you're a human rash, go to this store. Quite possibly the rudest employees I've ever encountered at any retail store. Perhaps because I'm an older woman, but no, even the older woman that worked there rolled her eyes when I asked if there were particular fasteners. Also the paint guy, tonight was a complete d!ck, pretty clear he doesn't know anything. I'll be driving to Lowe's in Newbury Park, they actually have great customer service. So eat a giant bag of dks HD read more

Home Depot in Camarillo or Oxnard are filled with everything that any do it yourself project might need. I personally prefer the Camarillo store...easier to access and almost never as busy as the Oxnard store. The staff at both are helpful, friendly, and knowledgeable. They have been a great help and almost always can answer my many questions! Value is fine, and the quality of goods also good. read more

The Home Depot - Nurseries & Gardening Near Me - Camarillo, California

So if you plan to buy anything from here that Target doesn't have in store but online or other approved "price match" sites/locations. They won't honor it but will do it cause you're a customer shopping at a low rated location. At the same time there preventing savings. If you have military discount and find a cheaper valued item online with the approved store's and show the cashier, the manager is the final say and you cant have both I would have gotten my item at a high price still above the other store by a well over $20 still. Home depot would still make profit but the manager says I can choose ONLY ONE even if there both there own Options for sepereat things, so a price match should be matched not "we can do this much" ok since its still above market here's my military and then boom..nope choose one only even if its still above the sale price of the other location. So save some time and order online with he other store, let this one meet its maker on its own. Next time they may listen to the customer and change there policies do benefit the customer rather than themselves. read more

Will not honor their refund policy. Weaponized incompetence by the manager Chad, claiming he can't do anything as there is "no button to press". The actual people besides the customer service department are great but the CS section is so bad they drag the whole store down. They kept talking around me like I was invisible as they kept going on how they can't accept a return as they did not physically stock it in their store. Don't make any big purchases at this Home Depot ever, they won't honor any of their policies. read more

Ugh HD is SO bad with customer service. The Oxnard store is absolutely the worst. When a Ryobi Rep suggests looking up product info on you tube (seriously true) and their "customer service desk" is appalling and not 1 employee could direct me to the correct isle (plus side, I got my 10k steps in hunting down items on my own!) At the start, I was bringing in an exchange I had delivered, so no receipt but was ready with my purchase history. I entered the store at customer service I had to wait for the employee to be done texting on his phone to let him know I was bringing the item in, so they didn't think I was trying to steal something. He waved me off and said "yeah, yeah, fine" but never looked up from his phone. I am giving away my extensive Ryobi collection and going back to Dewalt, just so I never have to step in HD again This particular HD is over the top bad. read more

We snapped a bed slat while moving a friend to Camarillo (don't ask), so we sprinted into Home Depot a heroic 30 minutes before closing. We were in full panic-mode, but the crew treated us like long-lost cousins. Cheerful Chad the manager radioed Rick the Chop-Saw Legend for an emergency precision cut, while Drill-Bit Bob guided us to the exact pre-drill bits like some sort of hardware wizard. We were in and out in 20 minutes faster than it took us to break the bed. Left with smiles, a perfectly cut slat, and a renewed faith in humanity. Highly recommend these heroes! read more

Dropped my phone in the manhole and I thought it was a goner but Jake helped me out and got it back he did everything to get it back and we got it back. Love that type of kindness and customer service. I hope Home Depot sees this and treats you well Jake enjoy your Mr pib! read more

I had such a great experience shopping for my washer thank you Heather Marroquin for showing us our options. She was so informative and positive. Best costumer service ever!! read more

Big selection of tools and outdoor essentials, great customer service, and a decent value.

This is a shout-out to Michael. He is not only the most helpful associate, he is knowledgeable, kind and patient. He has assisted me about 3-4 times now and ALWAYS helps me find what I need. I also appriciate that he explains options and how to do things. Usually when I walk in the store and ask other people for help they just point the finger to someone else that can "help" but often get misled and have to come back. But, when Michael assist me I get the things I need and my projects are a success. Thank you Michael. You are going places! read more

I've been shopping in this location for months now because our house has gone under an extensive overhaul. Every time I go to this location I'm treated way better than the Oxnard location. Over at the Oxnard location, I had an employee give me attitude for returning something at the return area. I gave that employee a friendly advice to find another job if he's not happy doing simple returns. This is why the Camarillo location is the best one in the county. I get what I need and given no issues even when I have a legit return. read more

Went there this afternoon to pick up some supplies and I asked a vendor about the special that ryobi was having where if you bought a kit you would get a tool free. The vendor worked for Milwaukee tools but spent about 15 minutes helping me find what I was looking for. He located the last available kit in the store and helped me find the tool I was to receive free. When I went to the checkout, of course it is only self checkout the item didn't come off my bill as being a gift. I asked the Hispanic lady running the front end about it because my total of $350 worth of merchandise didn't remove the speakers because I bought a kit with a saw and drill with batteries. I had to walk to the other side about 20 feet away to get her attention. She didn't even acknowledge my issue. I went back and found the vendor that was helping me and he confirmed that I bought the correct tools to qualify for the one free item. He scanned them on his handheld device to confirm. I told him the front end cashier ( I presume she was in charge). When he told her she just looked at me briefly, didn't acknowledge me and just kept doing whatever it was she was doing. She wasn't helping any customers because she was just chatting with another female associate. I waited for 5 more minutes while nobody assisted me or even acknowledged me while I was standing at a register that was locked up and other customers were not to pleased that I appeared to just be standing there. I thanked the sales representative from Milwaukee for his help and I just walked away not buying anything. I ended up having to drive to oxnard home depot where there were two sales reps from ryobi working there. They helped me find exactly what I needed and they even went in the backroom to get me an item. They helped me with all my questions and I ended up spending over $600. The front end manager at the Oxnard store dealt with the same issue of the item not coming up free. He personally verified the correct items and price corrected it for me. He apologized for the item not ringing up correctly. There was an actual price difference of $10 on one of the tools. I have been working retail for over forty years mostly in management and the camarillo front end supervisor needs to be trained on how to do her job and be polite to customers. Maybe she would be better suited for a different job in the store. I called the store to speak to the manager and the self service phone line had me on hold for my entire drive to the Oxnard store without the manager picking up the phone. The only friendly employee I have ever interacted with in Camarillo was the guy in charge of lumber. He has always been very friendly and helpful. The rest of your camarillo store needs to be re- trained or find a different job. read more

Tonight I was treated like a criminal in the store. It's not a good feeling when one buys 50' of wire and gets escorted with the wire in the clerks hand. Didn't finish my shopping. $288 bucks and 3k earlier and they treat me like I was a thief. I will think twice before I go to that store again. Bad policy HD. read more

Jessica in kitchen area is amazing helped my dad move and measure everything more then 3 times her patience is amazing thanks so much for helping us pick out a sink! Give her a raise! read more

Nightmare appliance delivery. Will never buy from Home Depot again. Were were told the delivery would be between 9am and 1 pm. We have been home all morning, but got a notification that the delivery could not be made because no one was home. To address this, I have been passed around on the phone now for over half an hour, being told this department and that department is not responsible for the delivery. Another 20 minutes: Now, they say the item is backordered... When I asked, "Why would they schedule delivery for something they don't have?" I got a long pause, then a promise to "look into it." I am waiting... and waiting... After several more phone calls, they now say they attempted delivery and knocked on our door. This is simply not true, as we have been home all morning, and we cannot miss a knock on the door -- our place is small, and our door opens to our living room, where we have been all morning. It's a lie, or they went to the wrong address. On hold now with yet another person, trying to sort out what comes next... Had to reschedule for another weekend. I will update after the next delivery attempt. read more

I took the last big skeleton they had and the friendly girl in customer service (who I think was new) was very helpful. I told her I couldn't take it that day because the box was too big. She had to ring it up as will call. There was a snarky woman with a bad attitude working in customer service as well and didn't really help the new girl. (Put a bad taste in my mouth) (Also was not friendly when I went to pick up my skeleton) Onwards with the story I changed the pickup date but I guess it wasn't updated. The new girl called me to make sure I came and got it so they wouldn't put it back on the floor. I was very impressed. I love when people go out of their way because she actually cared that I got my skeleton. read more

The Home Depot - Nurseries & Gardening Near Me - Camarillo, California

This Home Depot has amazing customer service! I was looking for a high demand item and they found it for me and pulled it down from overhead areas. read more

This review is for Maria in appliances only. She was extremely helpful, answered all our questions and accommodated our needs. Thank you Maria ( we were buying a new stove) read more

I appreciate every time I go to Home Depot and get an employee that genuinely wants to help or is creative. Or knows where things are. A week ago I had been trying to figure out the best way to add a board to my work desk and how to mount it. Even as I was in home depot I didn't consider melamine board because I thought it would be too expensive, not the right thickness or too big or small. But when I went to the lumber section and briefly told Scott what I was trying to do, in seconds he pulled out the board in white and it was only $20. You could tell he really enjoyed helping customers. Just wanted to say thank you and it turned out great. The monitor mount locked in the monitor and board. read more

The Home Depot - Nurseries & Gardening Near Me - Camarillo, California

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JOE IS THE MAN! Love this Home Depot! I've always had the best experiences getting what I need from this store from plants to tools but today was special! I dropped my phone down the drain outside the store and left thinking I was going to have to purchase a new phone (no less than $800). I came back the next afternoon on my lunch break to check one more time. I prayed that I would find it... JOE being the great guy that he is comes over and asks me what I've lost. I tell him what happened he calms my nerves by saying he can open the drain and check for it. He goes back into the store, gets a tool, opens the drain and goes down and gets my phone. He is GOD SENT and just made me more of a believer in good people so much more! JOE... words cannot express my SINCERE gratitude for your help. Such a great guy to have helped me. THANK YOU SO MUCH JOE! read more

I wanted to say how wonderful Brianna, Nick and Jordan were. Brianna was quick and cheerful to help me on a situation, Nick remembered me from the last time I had been in and that is important, he is always friendly. and Jordan was great and friendly at the register. read more

Great service, when I needed fan lamps They took their time went over all the different choices prices length Heights measurements until I was completely satisfied with what I was getting. read more

SERVICE: I was looking for a folding table last and the website said there were 14 left in the store. However, I couldn't find them and two other employees could not as well. On my way to check out the first employee, Joe flagged me down and said he found them. The were located atop the pellets. Therefore, he had to get a fort lift to grab the wrapped up tables. Though this took a few minutes I did not care because I appreciated the effort and time to assist me with my table search. He could have said, "sorry can't find them" and gone on with his night. Besides, it gave me a chance to call my mom :). This all turned out to be team effort and now I wanted to simply make the effort in thanking employee, Joe for his customer service and professionalism. WELL: I'm definitely returning as this was the best HD assistance ever! I have no pictures, but now that I'm thinking of it, I could have taken a photo of him. Next time. * I also want to say I've received good service at the Oxnard location as well * read more

From managers stealing customers Apple Watches, to The store giving out expired candy to veterans on Veterans Day, this store is a joke! They don't care about the customers at all! The store manager, Abigale, is the RUDEST person I've ever met! I am a very happy human and say hi to any associate I see, and I praise the ones who do help me. But I've had a few encounters where she was gunna help me and she just either talks to me like I'm stupid, walks away, or points me down a completely wrong isle. But she's not the only one who's done this! My dad is a contractor and has told me many times that the manger for lumber, Gil or gilroy, something like that's, walks away when he needs help so now he avoids that store all together. I've known multiple people who have had the same experience. Wish there company cared more about the customers...I can only imagine how the associates feel. The one in Thousand Oaks is so much better. read more

We have been to this Home Depot a few times and Miss Betty at check out is usually who helps us. She is the best. Always has a smile and happy to help her customers. I also say its not what we are buying, its the employees. read more

So, went in to The Home Depot in Camarillo Friday evening looking for herculiner or rhino liner. The arrogant and condescending female working in paints said that these products are banned in California. Home Depot should consider educating their employees, cause this is only banned at The Home Depot in Camarillo. We headed to the always FRIENDLY AND HELPFUL Lowes in Oxnard and found a hand full of what we needed. I quickly remembered why I stopped shopping at the Home Depot. read more

The Home Depot - Nurseries & Gardening Near Me - Camarillo, California

I went to Home Depot today to purchase some indoor-outdoor carpets. When I arrived in the carpet and Appliance department, I could see only two sales people. One salesperson was helping a couple buy a washer and dryer and there were two other people waiting to be helped for washers and dryers. The other salesperson was helping a couple with a home improvement project. I stopped two other Home Depot employees for help, and they said I had to wait for the two salespeople in the department. I was not going to wait an hour to get help so I left and will start going to Lowes from now on! read more

I went to Home Depot tool rental to rent a mini x and spoke with an older gentleman that was extremely nice and professional and said he would put a hold on the Mini X for me to come pick up the following morning at 7 AM so they didn't rent it. 7 o'clock the next morning, I go to pick up the Mini X an Oscar rented it out from underneath me and even took the tag out of the trashcan from where he threw it. Home Depot just cost me a lot of money with guys standing around doing nothing. I will no longer use them an Oscar is a horrible employee. read more

I LOVE their garden section! Got suckered into buying so many pots and plants at this location. Super clean, reasonable prices and plenty of parking near the entrances. Really enjoy the self checkout when it gets packed as well! Will be returning! read more

The Home Depot - Some pots and plants we got at this location - Nurseries & Gardening Near Me - Camarillo, California

I was looking to buy a metal hose reel since my old plastic finally cracked from being exposed to the direct and indirect sunlight UV rays . So I did some research on quality and price . On a rainy Thursday evening I looked at Home Depot website and the reel that I set my sights on , a Liberty Garden aluminum hose reel was in stock, actually 10 in stock. I go there and I don't see the the paricular hose reel on the shelf where it should be. I walk to the service desk and ask Joette ( I think it's spelled ) to contact someone to assist me on finding the hose reel. I guess their phones and intercom system went down , they couldn't contact anyone much to my chagrin. After around 20 minutes of waiting , they found the manager Joaquin. He took me to the isle and shelf where the hose reel is located and found one box of a Hampton Bay reel , apparently Joaquin assured me it was exactly the same as the brand that I was looking for .. he pointed to me the SKU number matched. For my extra waiting I asked Joaquin if they can price match a similar hose reel that Lowes was selling..$10 dollars lower .. Joaquin went above and beyond and lowered the price by half ! I was really appreciative of that and I bought the item .. Joaquin was very professional and listened to my concerns.. Raúl read more

I am a general contractor and I buy a lot of things at home depot. I usually spend around 1 to 3 thousand a week there. I also have purchased many tools there. So I had a Makita drill (that I purchased as home depot) and it stopped working after a few months, I have probably 10 Makita drills and many batteries as well as other Makita tools. So I thought that I will bring it back and get a refund? Well, It seems that Home Depot in Camarillo has a thing against bringing tools back. I did not feel like the person at the customer service desk was very interested in helping me. She asked me for my receipt or the card I used. Since I have tons of receipts for all the different jobs I do, having the receipt is nearly impossible as it would take hours to find the receipt. So I swiped my card and for some reason it did not work. So I asked to manually input the card information. I was told no that is not their policy. So basically I was out of luck. So I left the store and I went to the Oxnard Home Depot to see if they were also against returning tools? Well there I found a friendly customer service person gladly helped me with my return. I am not sure what is wrong with the Camarillo Home depot they should treat us contractors a little better, unless they really don't care abut us professionals who by alot of materials from them. read more

Home Depot has always been great to me and the staff always knowledgeable. I bought cabinets, sinks appliances , gardening equipment. Wood , dry wall , paint , lights fans and so on . I'm also a vet and I get 10% on a lot of items off. Thanks again Home Depot read more

This is the worst place for customer service. Females are ignored and employees will not respond to any inquiries about a pending order.

I have ordered 2 Kohler sinks three times in the past week. Each order has been cancelled due to damage in shipping and the transport company returning the shipments prior to bringing it to my home. Each time you call the number provided and they refer you back to Home Depot .com number and the order is cancelled and refunded. The customer then has to reorder at Home Depot.com . You are not notified of the destruction of your order but have to go to the tracking site and see that the order is damaged and will not be delivered.This is absurd and inefficient. read more