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    Lowe's Home Improvement

    2.9 (159 reviews)
    ModerateHardware Stores
    Open 6:00 am - 10:00 pm
    Updated 1 month ago

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    New wood laminate
    Karis B.

    Lowes came out and installed flooring for me, like a laminate. And they did an absolutely amazing job. I want to thank the people that were involved in that and now I'm not remembering their names but they were great with their customer service and their product I've had so many people compliment, my floor, and I really wanted to say thank you I also have had Lowes come out and replaced two closet doors and I do remember that was Jarrod and Matt. They were absolutely wonderful to work with and then Nico is helping me with a door that has warped and he came out today and has just been fantastic to work with so I wanted to say thank you to everybody. I've had several projects going at one time and Lowes has been fantastic.

    Terrible employee interactions. Immediately condescending, accusatory and rude. I made the mistake of buying their brand - Kobalt 24V chainsaw. I spent hours trying to get the chain not to lag too much and when I finally got it in (no small feat) place it wouldn't even cut through a 5 in diameter hedge trunk!! SO frustrating! I bought this literally 3 days before I went to return it and was told I was past the 48 hour window!! They seemed delighted to tell me this fact. Made comments that "it was used" - yeah - I didn't buy it to keep it tucked away in the box (beyond lame people). I had the receipt, the box and all items. They wouldn't take it back but not being content wasting my time to that extent they told me to call the corporate number. Again I was met with redundancy and nonsense just reiterating Lowe's absurd return policy of 48 hours. They seem gleeful in denying the customer a satisfactory resolution. Honestly not having an item purchased not work correctly is already a huge waste of time. Just trying to get made even financially. Grotesque treatment at best. I will NEVER shop at Lowe's again!!

    Mums

    I had a pleasant experience with Malcomb who helped me in locating and purchasing my needed items. I had additional help in the outdoors plant department at the register terminal 20. She was very pleasant and helpful in my decision making process Dave

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    12 days ago

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    7 months ago

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    9 months ago

    I received great customer service from Boot. They offer a good selection of hinges which was something I was looking for at a great value

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    8 months ago

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    2 years ago

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    1 year ago

    Banafsheh was a major asset on my returns and we thank you for the smooth process. Would highly recommend this Lowe's.

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    9 months ago

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    3 years ago

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    2 years ago

    Andrew at this locations was sarcastic and unprofessional! I will never shop at Lowe's again!

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    2 years ago

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    1 year ago

    My dad and I came in with 4 pieces of wood to be cut. Not only did Angel cut it free of charge he did it happily. Overall a 10/10 experienc.

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    7 years ago

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    Page 1 of 4

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Banafsheh was a major asset on my returns and we thank you for the smooth process.

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    Ace Hardware Of Thousand Oaks - Inside

    Ace Hardware Of Thousand Oaks

    3.8(63 reviews)
    5.7 mi
    $$$

    I came here on the 13th & 14th last week. This hardware store is huge & amazing . I was super…read moreimpressed I came back again! All the staff are so helpful, sweet and knowledgeable. I'm super glad this is very local where I live, I don't have to drive too far. They have so many selections!! Whether it's hardware, garden, plumbing , anything for house inside and outside , any repairs, they have great gifts, clothing , car stuff, huge garden decor and decorations, they have a garden outside a lot of plants and flowers to choose from as well as soil, mulch . Their outside garden is very cool, they have high quality of flowers, plants, succulents, bushes are super healthy! They really have unique finds here! I love it !! This store is highly organized and Super clean as well as their restrooms! I bought altogether:Euphoria, broom, 4 jasmin sambac, 2 everblooming , 2 fuchsia, 2 sunflowers, 6 pack of annuals, yesterday tomorrow today . For the great quality of their flowers , plants and Succulents their price points are spot on! The team members that really helped me on my two visits were Kris, James, Wade, Stephanie, Katherine and Michael! All so very wonderful, super polite, super down to earth, beyond friendly, very understanding, kind, caring and highly Knowledgeable!! They really made my days! These team members are your Superstars!! I'm so appreciative of my positive experiences both times, of course I'll be back!! Thank you so much Ace Hardware place for making my both visits so memorable!! I'll tell all my family and friends to visit here !!

    Straight downhill they go...... A bunch of 20 somethings…read moreworking here and zero service. Second time I came for paint and had to wait 20 minutes or more. I finally gave up this last time. The thing is they weren't busy at all. There was no one there. And the employees that were there literally moved like sloths. What's going on here? Waiting 30. Are you open? What are you guys doing man

    Photos
    Ace Hardware Of Thousand Oaks - Mini trimmer and chain saw

    Mini trimmer and chain saw

    Ace Hardware Of Thousand Oaks
    Ace Hardware Of Thousand Oaks - Brooms

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    Brooms

    Coast Door & Hardware - Entry door with sidelight

    Coast Door & Hardware

    3.4(26 reviews)
    8.5 mi

    BEWARE! They…read moreabandoned our job and left us hanging. Job was for brand new construction, purchase and installation of all new doors, windows, and custom millwork/carpentry. Terrible customer service and the quality of work is poor. Abandoned our job. Phone calls and texts continue to go unanswered. We had to hire someone else to finish their work and go directly to manufacturers of doors and windows and deal with that. Such a mess.

    I'm ​v​ery happy to write this review about ​C​oast Doors in ​W​estlake. After looking at other…read morecompanies, we ​chose them ​last year in getting new Thermatru doors for our home. Lynette was very very knowledgeable and smart to work with to start, as was Tim, who she assigned to take care of us. He was very efficient, communicative & courteous throughout the process. He is an excellent salesperson in my view. ​They delivered the product on time & installed them as outlined in the order. We later had a few things occur with the doors, as it's just the reality of new doors at times, as it was a new model for Thermatru. Will, who oversees all the labor and warranty needs when they have arisen, has responded both times super promptly and flawlessly! He's a great guy. He sent Larry previously and just recently he sent Dan for a very small adjustment. They both came as scheduled and were really helpful, knowledgeable and awesome. I highly recommend the company as they have stepped up when needed, and were fully transparent in their pricing and all else as well. We will continue to use them for our door & window needs and we will also continue to recommend them to friends, family & neighbors. I hope this info is helpful.

    Photos
    Coast Door & Hardware - Custom solid mahogany door to match original door!

    Custom solid mahogany door to match original door!

    Coast Door & Hardware
    Coast Door & Hardware

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    The Container Store - TCS Grand Opening

    The Container Store

    4.5(2 reviews)
    3.7 mi

    Lovely place to shop for all your organizational needs. Ample parking, store is very clean and the…read moreemployees are very helpful. Garage. Kitchen. Office. Closet. So many other venues. A dream for anyone who loves to be organized.

    I love the Container Store, always have. It speaks to that part of me that LOVES and NEEDS to be…read moreorganized. I'm not saying I am good at it, but this store and what it sells helps me greatly to be my best at it. While I typically buy small organizational items to fit inside drawers and cabinets, etc, we very recently purchased an ELFA custom desk and shelving unit that is installed onto a wall. We paid extra money to have the Container Store set up installation through a 3rd party vendor. Soooooo glad we didn't try to do it ourselves... not something either my husband or myself could've done without problems ensuing. As it was, we ran into what I deem as an "unusual" problem during the installation, which is the reason for not awarding all 5 stars. To give a slight background, the depth on all shelves is 16 inches. The desk depth is 20 inches. Enough 16" metal brackets were ordered for all the shelves, but ironically, no 20" metal brackets were ordered for the desktops. Yet, that's not even what makes this "unusual." It gets weird that when I spoke to a Container Store rep about this, she informed me that the 20" brackets do NOT come in the graphite color we got to blend with the walnut desk and shelves AT ALL.... the 20" brackets ONLY come in SILVER. They're not out of them; they simply don't make them in all colors that ELFA offers. Here I have dark walnut desk and shelves and dark graphite hardware, and then, smack in the middle of all this darkness, I have to get SILVER, or I get no desk. I NEED the 20 inch brackets. Period. But why tell me why does the Container Store (or is it ELFA?), in all their glory and brilliance and endless items available known to mankind, NOT make 20 inch metal brackets in graphite to match and go along with allllll the other products it has to construct this very custom unit that THEY designed and offered? I didn't dream it up. They did. I just said I want it. Nobody seemed to know the answer, and they still don't. Somebody, somewhere, in all their design glory, SCREWED UP..... and frankly, should fix it for future reference and need. As for our situation, we will stick with the silver brackets. I have my desk, and I really do love it. I don't sit there and stare at these brackets, but I know they're off in color. Thank goodness, their version of silver is not as bright and shiny as I would've imagined, but that's no excuse for NOT offering the 20" graphite color bracket. I've taken pictures for you all to see. Bottom line is this... pricey as they are, I STILL heartily recommend the Container Store for all your organizational needs, and by the way, when ELFA has a 35% off sale, THAT is the time to make the purchase... like we did. Saved us a bundle and made this opportunity a reality !

    Photos
    The Container Store - Custom Spaces Design Studio

    Custom Spaces Design Studio

    The Container Store - So much inside

    So much inside

    The Container Store

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    Lowe's Home Improvement - hardware - Updated May 2026

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