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El Pollo Loco

2.5 (77 reviews)
Closed 10:00 am - 10:00 pm

Order El Pollo Loco Takeout or Delivery

El Pollo Loco Fast Food Restaurant Photos

Business Info

EL POLLO LOCO ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for kids
Good for groups

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Recommended Reviews - El Pollo Loco

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Reviews With Photos

Crunchy chicken taco
Sarah M.

This is how it looked when I got it. Didn't taste much better either. They gave me a Diet Coke instead of a regular. The chicken avocado taco was better but the chicken tasted a day old.

Double Chicken Tostada Salad

I love pollo loco but this location has been bad. I went two time and each time my food was old and hard, like it was left out. I did complain and received a 30 dollar gift card for the issue, which was awesome customer service. So I was like ok I'll give it another try, maybe go earlier and not so close to closing, which shouldn't make a difference, but nope, still bad! The rice was rock hard, literally too hard to even chew, somebody there saw this and decided to serve it to a guest. I did not request a replacement or a refund because it was bought with a gift card. I did email the customer service email address form which I received the gift card correspondence and received no reply at all. I emailed to let them know the issue of quality control is still not resolved and maybe it should be addressed at that location. It isn't fair to customers to pay for their food and then when they get home they can't eat it because it's quality. I sent two emails voicing my concerns and no reply at all. It's very clear this location does not care about the safety or quality of food they are serving. I would not recommend anyone to go to the location at Gilbert and baseline. The one on Dobson has been better.

Receipt

Y'all really should be ashamed of yourself charging 5 dollars for a small side of MP and gravy Literally a large is two dollars more So pathetic Get it together and please stop serving over cooked anorexic chickens y'all raise prices but the quality of the food has gone so far down it's really sad and with all these crazy prices the AC don't even work So let's just say if you wanna come here get over charged for dry chicken and very small tiny dry chicken and you don't wanna eat in comfort literally sweat dripping off you then this is the spot!!!

Where's the meat?
Javae S.

This place is awful! There is no meat on the chicken thighs and chicken legs . The rice is awful and taste like trash,and the sodas are flat! Crispy burnt chips and salsa was not fresh. I will definitely not be back!

Lunch
Brad W.

My new go to item here is the breast and wing meal with two sides and tortillas. With coupon, it was about $6.50. The chicken is always crispy and the tortillas are always fresh and hot. It really is a good lunch. The sides were mashed potatoes and rice and both did the job coming from ths fast food world.

Double chicken tostada bowl

Just got home with our dinner which cost $23.69. My avacado is inedible! It's brown on one end and totally mushy! We get the double chicken bowls especially for the avacado. The other bowl had a sliver of avacado! This place has really gone downhill! We used to come here quite frequently. This is the last time we will come here! The manager should be ashamed of the lack of quality of the food she is delivering! The tomatoes were also mushy! Totally not worth $10.99 per bowl!

Rita A.

Went here for the first time for take out. Young man at the counter was less than eager to assist with ordering. Ordered at 12 piece with three sides. Asked if there were any salsa or sauces, he replied grab it yourself it's behind you. Two stars because the food was good, not great but good. Negativity lies in the fact that this young man had no hair net on and kept touching his hair to keep it out of his face. He served the sides and was around the food service area. See picture

Chicken avocado bowl, large chicken tortilla soup, and a two chicken combo plate!

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1 year ago

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Olivia R.

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6 days ago

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9 months ago

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2 months ago

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2 years ago

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10 months ago

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7 months ago

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2 years ago

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2 years ago

Food came out hot. The service was friendly. The chicken is seasoned and tender. The salad was fresh. Will definitely go back

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1 year ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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4 years ago

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7 years ago

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3 years ago

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3 years ago

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3 years ago

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2 years ago

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8 years ago

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10 years ago

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3 years ago

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2 years ago

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6 years ago

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3 years ago

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4 years ago

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5 years ago

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10 years ago

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11 years ago

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6 years ago

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8 years ago

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6 years ago

Drive thru experience was ok. I usually love el Pollo Loco but the chicken today was not the greatest. First time visiting this location.

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6 years ago

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9 years ago

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7 years ago

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3 years ago

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13 years ago

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Page 1 of 2

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Caldwell County Mexi-Q - Caldwell County Mexi-Q

Caldwell County Mexi-Q

4.6(563 reviews)
1.3 mi
$$

OK, we've been big fans of Caldwell's BBQ for years and somehow had never made it over to…read moreCaldwell's Mexi-Q... big mistake on our part--especially since it combines two of my all-time favorite things...brisket and tacos! Parking was a breeze, and since there were three of us (including one never-full teenager ), we went for the Mexi-Q Platter and added an extra birria taco so everyone could try one. It absolutely lived up to the hype! The surprise standout? The brisket tostada--sooooo flavorful and satisfying on every level! We also loved the sausage link, Mexi-Q twinkies (aka smoked jalapeños stuffed with brisket and cream cheese, then wrapped in bacon ), and honestly, everything we tried was a hit. For sides, we ordered Grandma's Calabacitas (a yummy squash veggie mix), roasted cream elote, and Julio's mac n' cheese (which I skipped, but the guys were big fans). We wrapped up this phenomenal meal with their GF banana pudding (they offer both GF and regular options), and it was seriously scrumptious--such a treat to have a gluten-free dessert that feels just as special! From the moment we walked in, the service was warm and attentive. They double-checked that everything we ordered (minus the mac n' cheese) was gluten-free, which is always such a relief. It means so much when a place truly understands gluten and can clearly guide you on what's safe. We sat outside and soaked up the beautiful weather--it was the perfect setting for such a fun and tasty meal! An easily awarded and well deserved

I stopped by this spot to try their spin of Mexican bbq. The carnitas taco was really good. I put…read morethe Carolina gold bbq sauce on it and it was perfect. I liked that sauce so much that I'd consider going back just to try it on some of their other bbq. I didn't like the brisket birria taco as much because it was way too salty for me. The mac and cheese was also just okay. It had so much sauce that it was too thick and unpleasant to eat. The vibe was good though. They have seating inside and outside. I love that they had the misters running to keep the outdoor seating cool. The staff was also very nice.

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Caldwell County Mexi-Q - Taco night every night!

Taco night every night!

Caldwell County Mexi-Q
Caldwell County Mexi-Q - Outside Seating.

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Outside Seating.

sneakybird - Craving a guilt-free indulgence? sneakybird serves up delicious, never ever fried chicken sandwiches and wraps.

sneakybird

4.2(133 reviews)
6.7 mi
$$
Family-owned & operated
Gluten-free friendly

I had wrap with tots combo. The chicken was rubbed with garlic, butter parmesan. And I got the…read moresouth on the side was southwestern ranch with it. The drink is a fountain drink a sweeten raspberry tea and I added lemonade to it to make my own Arnold Palmer. I also got one of the cookies, which was the salted maple cookie and it all cost before tip about $16 bucks. We now walked in, was greeted by the cook in the back and the gentleman at the register. Very inviting very helpful because it was my first time being there which made me very happy. They're seating inside. There's a TV on the wall that has sports on it. I was looking at anime so I didn't pay attention, but it was a nice base and not too loud.Not too quiet it's okay. The food was amazing. The chicken was so flavorful and juicy inside of the soft tortilla wrap it has just enough lettuce, just enough pickle, it was so good.I ate the whole thing with the tots in one sitting my plan was just to only eat half but I couldn't stop eating it. This is definitely a place to check out.

I had heard such good things about this place so I was excited to try it but I waited 30 minutes…read morefor my food while I saw 10+ online orders being made and given out and when I finally got my food, it was somehow already cold and the chicken was dry which was disappointing. It's also very cold inside which didn't help with keeping my food warm. The sneaky sauce I got on the side was so extremely salty that I didn't try it more than once. I would maybe come here again but I would definitely get something different.

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sneakybird - Taste the ultimate healthy chicken sandwich at sneakybird. Chicken sandwich naked style!

Taste the ultimate healthy chicken sandwich at sneakybird. Chicken sandwich naked style!

sneakybird - Get ready to savor the best wings in town, perfectly crispy, never ever fried!

Get ready to savor the best wings in town, perfectly crispy, never ever fried!

sneakybird - Indulge in our maple sweet potato tots!

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Indulge in our maple sweet potato tots!

Jollibee - 1 1pc Chickenjoy w/ Jolly Spaghetti and Drink

Jollibee

3.1(571 reviews)
7.0 mi
$$

For years, I've heard of Jollibee and was told if there was one ever in my area to check it out. A…read moreYelp Friend mentioned how amazing their coleslaw and spaghetti was, so I was intrigued. My friends met for breakfast nearby, so I stopped by afterwards with one friend to split to try this as both new to Jollibee. We ordered: - 1pc Chickenjoy + Spaghetti - Side of Coleslaw - Drinks I started by trying the spaghetti, which I didn't realize had hot dog slices and pork in general. I try to avoid pork, but nonetheless tried today. The sweetness is not my thing, though I've had Filipino spaghetti before (no hot dogs in the one a restaurant made). Perhaps if you like pork and sweet sauce made with banana ketchup, this is your acquired taste? As for the chicken, I took a small bite as I have just reintroduced some meat in to my diet. I liked the skin and it had a good flavor. The coleslaw pairs nicely with it, but about average in flavor for a coleslaw. Still on the search for one to rival the one Chic-fil-a had and discontinued. Overall though, the dining area was spacious and the service was very friendly. The food was prepared quickly and the staff kept the tables tidy as patrons left. Very impressed with the cleanliness. Definitely worth a visit if you want to try something different and if I returned, I'd try something different.

I went through the drive through at about 9 pm at night. The line got long quick but was thankful I…read morewas the 3rd vehicle in line. I ordered 10 piece bucket of chicken with 2 large gravy. The gravy comes with the chicken. I didn't have to wait too long but I live about 20 minutes away and when I got home, they only had 9 pieces with 4 being small little drumsticks. For almost $30, I would expect better from Jollibee. Food is good but being kuripot with the food is not filipino-like at all. #disappointed

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Jollibee
Jollibee - 1 1pc Chickenjoy w/ Jolly Spaghetti and Drink

1 1pc Chickenjoy w/ Jolly Spaghetti and Drink

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Storefront

Big Chicken

Big Chicken

4.0(215 reviews)
1.6 mi
$$

Love love love this location!!!!…read more ABSOLUTE MUST-TRY - BIG CHICKEN GILBERT, AZ Big Chicken in Gilbert, AZ is CRIMINALLY underrated and deserves to be VIRAL. From the moment we walked in, the service, leadership, food, and value were all 10/10. First off, shoutout to Robbie, the restaurant manager - his leadership clearly shows through the entire team. The atmosphere was welcoming, organized, and upbeat, which says a lot about how well he runs this location. Huge praise to the amazing staff he manages, especially Gustavo and Alondra. Gustavo deserves special recognition for his patience and kindness while helping our family of four - including three very indecisive kids. He never rushed us, stayed friendly the entire time, and made the ordering experience smooth and stress-free. He also makes the best SHAKES Alondra was equally impressive with her professionalism and attention to detail, double-checking every order to make sure we received all of our items correctly - which we absolutely did Thanks to her, she also very kind with big girl get after it energy!!!! ‍‼ Now let's talk VALUE!!!! We were able to feed a family of four for UNDER $55, and three out of the four meals were adult combos. That is EXTREMELY affordable, especially for the quality and portion sizes you get. On top of that, they run an amazing promotion: Kids Eat Free every Wednesday, which is a total game changer for families. THE FOOD itself!!!! Well The chicken tenders were crispy, flaky, buttery, and perfectly cooked - NOT dry at all‼ Honestly, some of the best chicken in Arizona. Every bite was amazing. My entire family finished their meals in under 20 minutes because it was that good and we were all fully satisfied.‍ We SMASHEDDDDDD And We loved every second of it. If you're looking for incredible food, friendly service, strong leadership, family-friendly pricing, and a place that deserves way more hype - Big Chicken Gilbert is it. Do yourself a favor and go ASAP. This place should absolutely be viral‼

Getting a head start on #nationalfriedchickenday @bigchickenshaq The Shaq Attack is legendary for a…read morereason- come see why at the Gilbert location It was all so satisfying! The Shaq Attack just hits! We also tried Uncle Jerome's Nashville Hot and of course we had to try The OG (original). Mac & Cheese is creamy and delicious The Big Chicken Sauce is bold and holds great flavor. Perfect for dipping fries or drenching that crispy, juicy chicken sandwich to your liking. I feel in love with the pineapple cream soda, very refreshing, makes for the perfect fizzy drink. We also tried the watermelon lemonade mixed with sweet tea. Move over Arnold Palmer, this tea was perfect. Just the right amount of sweet on a hot summers day. Be sure to stop by and check out @bigchickengilbert Where every bite brings BIG Flavor and even BIGGER smiles. Excellent customer service in a casual environment. Indoor/ Outdoor seating. 366 N Gilbert Rd Located in Downtown Gilbert

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Big Chicken - Ordering area

Ordering area

Big Chicken - Mac n Cheese, Crinkle Cut Fries

Mac n Cheese, Crinkle Cut Fries

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El Pollo Loco - hotdogs - Updated May 2026

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