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    El Monte Auto Sales

    4.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    3 years ago

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    7 years ago

    Family owned and operated. Great cars available. Never had a problem with my car. Would highly recommend them to family and friends.

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    Longo Toyota

    Longo Toyota

    4.1
    (5k reviews)

    I want to give a shout out and a thank you to Robert Castillo in sales. I was recommended to him by…read moremy co-workers that have bought cars from him. I had reached out to Robert during the week and told him I would stop by on a Sunday. Before heading over to Longo, I decided to stop by a local dealer as i figured it was a closer drive.... As I was sitting trying to negotiate a deal, Robert messaged me asking if I was going to be stopping by at Longo. Thank god he reached out, after explaining my current deal and expressing my frustration with my local dealer he told me to come to Longo and that he and his manager would help me out. He kept his word and helped me get a better deal than my local dealer was offering me. I am so glad I reached out to Robert and got his help. This is actually my second time buying from longo. The first time was for a 4runner with a different salesman that I dont remember his name. This second time was even better with Robert.

    Our salesman, Jason Kim, was amazing and went above and beyond to help us. We had been looking for…read moreToyota Sequoias in our area and we went to a previous dealership and was really disappointed. We came here to Longo Toyota and the experience was literally night and day! The receptionist who greeted us was amazing and so friendly. She gave us a coloring book for our autistic daughter and let us know that had a kids center where we could take her as well. Jason was so kind and patient! Took us on a test drive and made sure we got the best deal on the car we loved. He worked so hard to get us the absolute best deal! Thousands off of the dealership we walked out of previously! He was so patient for all my questions and he was very knowledgeable about the sequoias and the different features all the models came with! He made sure we were comfortable the whole time and worked behind the scenes to make sure everything was perfect for us when we came back to actually purchase our car! His colleague Iris H. was amazing also! She helped us on the day of pick up and was so kind to us!! She was patient as we cleaned out my old car and made sure we were taken care of the whole time we were here! She was also so kind and sweet to our daughter. She even spent time with me setting up my new car when we got it. She made the whole process so beyond easy. So thankful for her! The financing manager who helped us, Hovic, was also so nice to work with! He was clear and concise with everything and didn't try to upsell us on things! He let us make the decision. We ended up getting all the warranties because they made sense but he stayed kind and professional the whole way through! He worked with Jason in the days before to make sure that when we came in for pick up everything was perfect and so easy! Everyone we interacted with was so amazing! Thank you all for your help! I love my new Sequoia and will only be coming here to Jason to purchase any other cars! I've already told all of my family. Thank you all!

    Forza Motors

    Forza Motors

    3.4
    (47 reviews)

    TL DR, "Ivan" was extremely rude and a sleazy salesman that endangers his clients. Do not buy the…read morered Mazda Protege5 that is for sale (or rather any car that is for sale here) To my credibility, this is not the first Mazda Protoge5 that I have owned, I have done top to bottom maintenance on this kind of car and am not naive nor a novice to this vehicle. That being said, I will detail the pre-test drive issues I found with the car. For starters the glove box handle was broken. Just straight up missing. When I asked how do I open the glove box, "Ivan," said "here let me open it for you." He then proceeded to finger the broken glove box, prying at it to open, where he never got it open, and then just moved on. The roof rack trim is cracked, and on this kind of car this can result in water leaking into the cabin and causing mold to build up. Before the test drive I turned on the ac to test its functionality. The belt that drives the ac let out a loud squealing. I asked him "So whats up with that" and he remarked "its just because you just turned on the ac, it will go away." During my test drive I noticed that the seat belt light does not shut off despite all passengers wearing their seatbelts, I don't even begin to know why. Another problem I noticed is that the shifter linkage needs rebuilding, the shifter is "floppy" and does not return to neutral, you can literally throw it side to side and it will stay there. The two major problems with this car are ones that I consider dangers to the client. The clutch is almost gone in this car. The clutch is "all the way to the floor" meaning the diaphragm spring in said clutch is wearing out. I asked him when the clutch was replaced, he responded that he did not know, this means it is probably still the original 150k mile clutch. The most dangerous of them all is the brakes. I notice that when braking, all of the linkage and body of the car shakes, this means the rotors are warped or severely worn down. This is an EXTREME safety hazard. DO NOT BUY THIS CAR. When I asked him when the brakes were last replaced he claimed that his shop had replaced them. I asked "the pads and rotors, or just the pads" he said "both." Intentionally lying and risking the safety of the client. What bothered me extremely is that when I asked to test drive the vehicle "Ivan" said "look man, I am busy, the price of 5000 is firm if you aren't going to pay full price don't even bother wasting my time" (The audacity of this dude I swear). I drove an hour to purchase the vehicle, and after being extremely mislead, this "Ivan" was not even willing to negotiate. Overall, in my experience with this "Ivan" and the Active Auto Group was not only disrespectful, but downright criminal. Do not even consider buying a car from here. As similar to the other individuals leaving reviews, I was blocked shortly after leaving his lot. This is in an attempt to prevent negative reviews on his Marketplace account that would hurt his pr. I know this "Ivan" will probably respond with some cookie cutter pr rebuttal trying to devalue or dismiss my review. That is because he only cares about making a quick buck at the expense of the safety of his client. Do not be mislead, do not buy a car, do not waste your time, do not risk your life. Also suspicious that on Yelp the name of this location is "Forza" instead of the actual name of "Active Auto Group."

    Really happy with the whole experience. The car drives great, and the process was smooth and easy…read morefrom start to finish. Definitely satisfied overall.

    El Monte Auto Sales - car_dealers - Updated August 2026

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