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    Ideal Motor Group

    4.6 (61 reviews)
    Open 10:00 am - 6:00 pm

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    BMW 650i Gran Coupe
    Lex T.

    Thank you so much Ideal Motor Group team for a great car and exceptional service ! Everything was smooth, Mike showed me the car and we did a test drive. Car is in great shape exterior and mechanically. They showed me full CarFax report, haven't been pushing sale, Julia, they financial manager explained me everything from A to Z about finance, that was my first time financing and they made me comfortable by braking everting down and answered all my questions. Pleasure to work with you guys, I'll stop by here for my next car

    Low mileage. All electric Mercedes. Mint condition. Such a great find.
    Mike L.

    Picked up a mint condition, low mileage, all electric Mercedes yesterday. Quick and easy transaction. Ryan was nice enough to come in on his morning off to meet us because we were driving up from Huntington Beach. Saw the car and it looked even better in person. They had us in and out in about an hour and on our way home with our new car. Couldn't be happier with the entire transaction.

    X5M
    K Z.

    This dealer cares top quality cars, you are paying for the best sorted out cars for the price. I got my 2016 X5M with no hassle, didn't need to inspect the car much. Everything they bring in on the lot is the best in the market. I will be back again for future business.

    "Never Trust a Used Car Salesman"
    George L.

    First & foremost I am a disabled Vietnam Veteran and I am 69 years old with PTS. The high pressured me to the max once they knew I had cash? I walked out and got in my car with my son he is 13. Mr Lou said I dropped the price by $1300 come in for a moment. I made the mistake and went in. He bum rushed me guaranteeing a clean car fax and a car in high demand? Manipulative dealership I purchased this vehicle $12,500, the very next day it died in its tracks on the freeway with traffic . They offered to tow which they did? After there mechanic checked it out, he said it needs an electronic fuel pump? The said they will cover 59% of the total cost of $2688.00 I was a bit reluctant trusting them and after two weeks I had it towed to my mechanic who is a specialist in Porsche & Mercedes for 30 years. He said you have no gasoline? This dealership lies because they told me it came from Beverly Hills Porsche?

    Me buying car with Harry.

    Harry was very helpful and they made the whole process easy and fast. Great dealer to bring business too. I'm very thankful for the experience.

    Diana H.

    First of all I would like to thank Ideal Motor Group, for having patience with me, I have been looking for this vehicle a GLC300 coupe 4matic 2018 a long time, I put it out there and Bryam Lu sent me a text and it was on from there. When I tell you he never gave up on me and my husband, Bryan would call us every day and say just come in and look at it, I guarantee, you will love it. And he was right. I fell in love with it and I wanted it. And if you know my husband you know he isn't a easy person to deal with when it comes to making a deal. But Bryan was so persistent with calling and convincing me that this is your car. And he was right, it's mine now, and I'm so happy with my Mercedes Benz GLC300 coupe 4matic 2018. Thank you Bryan Lu and the owner Dominique of Ideal Motor Group.

    Bought a Mercedes R class from them, perfect process for payment the only good part other then that, I never got a spare key for my vehicle after purchase called for assistance on acquiring a second key, offered assistance when purchased vehicular today they changed their mind and said can't help and said to google for help I wouldn't come here again. Lemme know manager if you wanna offer the spare key assistance. Toodles

    C63 AMG

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    Dominic C.

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    Great value, no hassle and great customer service. Great place to purchase a luxury used car and highly recommended.

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    Page 1 of 2

    Ask the Community - Ideal Motor Group

    Review Highlights - Ideal Motor Group

    Dominic and Vicky were so accommodating to me and worked very well to get me the best deal.

    Mentioned in 24 reviews

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    Tesla - Robot

    Tesla

    (29 reviews)

    I've now visited three different Tesla locations, and Tesla Montebello has hands down been my best…read moreexperience. My very first Tesla interaction was a test drive at the Inglewood location. While I appreciated the opportunity to test the vehicle, the experience itself was honestly a bit meh. It felt rushed and transactional, and the agents seemed eager to move on to the next customer. It didn't leave a strong impression and didn't quite match what I expected from the Tesla brand. My second experience completely reset my expectations. I picked up my Model Y at the Long Beach location, and it was exactly how a Tesla delivery should be. The representative who helped me, Adrian Espinoza, was absolutely amazing. He was patient, thorough, welcoming, and genuinely invested in making sure I felt confident with my new car. That experience set the precedent for how I anticipated my future interactions with Tesla to feel. Then came my first service appointment, which led me to Tesla Montebello. I'll be honest. When I initially saw in the Tesla app that the earliest available appointment was about seven days out, the day after New Year's Day, and required driving a bit farther from downtown LA, I was slightly annoyed. Now I can confidently say I'm incredibly grateful that things worked out exactly this way. The Tesla Montebello location is beautifully tucked away in its own quiet corner, and the entire environment feels calm, serene, and thoughtfully organized. As someone with Southern roots who truly appreciates peaceful, welcoming spaces, this immediately stood out. Everything, from the exterior to the interior, was spotless, neat, and well-run. I arrived about 15 minutes early and was warmly welcomed by the customer service team, who invited me to get settled in the waiting area. I barely had time to sit down before they came to ask if I was ready. My wait time was maybe two minutes total. The team walked out to my car with me and patiently answered questions that were likely covered in the user manual. They helped me locate alert and report history, showed me how to schedule morning warm-ups before heading to the gym, pointed out where my windshield wiper fluid container is, and even assisted me with obtaining a physical key while I was on site. Every interaction felt kind, unhurried, and genuinely helpful. The only hiccup during my appointment had nothing to do with the Montebello service team at all. It seemed to be related to the backend messaging architecture within the Tesla mobile app. While the service estimate was shared within the message thread, the button itself wasn't tappable from that section, so I had to navigate to a different area of the app to view the estimate. Once I found it, everything was clear. I mention this only as constructive feedback, because the team on-site handled everything flawlessly. And as a very busy person, I have to mention this. The Wi-Fi at the Tesla Montebello service center was excellent. Guest Wi-Fi is usually unreliable, but this was fast, seamless, and made it easy for me to get work done while I waited. I spend a lot of time in Tesla lounges, and while there is consistency across locations, Montebello truly stood out. Overall, this was a 10 out of 10 experience. Tesla Montebello exceeded my expectations and reinforced the level of service I came to expect after my Long Beach delivery experience. I will absolutely be scheduling all future service appointments here. Thank you to the entire Montebello team for such a smooth, calm, and genuinely positive experience.

    Most of the staff here were friendly, but my experience with two employees - Tessa (short hair) and…read moreFred(with a big beard)was extremely disappointing. Tessa ignored me completely because I was not the person purchasing the car. I spoke to her several times and she pretended not to hear me. When I asked to speak with a manager, she brought over Fred, who immediately dismissed my concerns without even listening to my side of the story. Fred also said he would only speak to the buyer and made comments that made me feel disrespected and discriminated against. Every time we visited, Fred would sit there watching us without greeting or assisting us. We always had to walk up to his desk, and his responses were cold and unwilling. There was no sense of customer service or respect. What makes this more disappointing is that I had just purchased a car here last week and already referred two friends to this location because I previously had a good impression of the store with other staffs. After this experience, however, I no longer feel welcome here. As long as these two staffs continue treating customers this way, neither I nor my friends will return.

    Goudy Honda - 650 New Cars and 250 Used Cars.

    Goudy Honda

    (1.8k reviews)

    This review is for the Service Dept. I normally don't take my car to the dealer for routine or…read moremajor service unless it's for warranty work or I bought the car new from there. But I recently got a new-to-me Honda and wanted to get the CVT fluid changed since I don't know when it was last changed. I called Goudy for a price on this service, and it was quite reasonable. Of course I could probably do it myself for a lot cheaper, but I hadn't had a chance to know my car well enough to take on this job. Since they were a block away from me, I thought I'd give them a try. It was my first time using Goudy and Daniel Tieu was the first service advisor who assisted me. Fortunately I remember reading a positive review about him somewhere on Yelp or Google reviews, so that was reassuring. The service was timely and Daniel said everything checked out okay on their multipoint inspection (brakes, battery, tires, etc.) and didn't try to sell me on any other service. We all know that the car repair industry has a bad reputation for upselling or insisting that something needs to be fixed now or else it's going to catastrophically fail the moment you leave the shop. My experience on my first visit was a positive one. While I might have paid a bit more compared to an indie shop, I know I got genuine Honda parts and their techs are well versed on Honda maintenance and I assume know what they're doing. (I know that's not always the case, as I've heard about bad dealer service experience). I should also note that they have a nice waiting area. Nothing fancy, as in no fancy coffees or pastries. Just a quiet area (at least when I was there) away from the sales floor. I could have walked home, but I decided to stick around and read a book I had with me. It wasn't long when I got a call that my car was ready.

    Wanted to share the positive experience my husband and I had working with Alfonso Cabral at Goudy…read more Alfonso was knowledgeable, straightforward, and helped us negotiate a fair rate without any of the typical sales gimmicks. He was incredibly helpful since the first meeting, staying in touch via text to answer all of our questions. Despite the fast-paced environment at Goudy, Alfonso took the time to ensure we were treated with care. He was never pushy, making what could have been a stressful milestone experience truly enjoyable and stress-free. We highly recommend Alfonso and appreciate the excellent service he provided Loving our 2026 Honda Accord Hybrid EX-L

    Longo Lexus

    Longo Lexus

    (2.2k reviews)

    I had a frustrating experience at Lexus Cerritos--poor service, unexpected charges that weren't…read morepart of the original service package, and pricing that didn't match what was quoted online. It honestly felt misleading, and I even considered taking it further. Thankfully, I decided to try Longo Lexus instead, and the difference was night and day. The entire process was quick, smooth, and refreshingly transparent. Pricing matched the original estimate exactly--no surprise add-ons, no upselling, just honest service. A huge shoutout to my service advisor, Kelly Yang, who was incredibly professional and thorough. He clearly explained the work being done, set accurate expectations for timing, and even applied a promotional discount. After my prior experience, I walked in expecting the worst--but was genuinely impressed by the level of care and integrity. While it's a bit of a drive for me, it was absolutely worth it. I highly recommend Longo Lexus if you're looking for reliable, straightforward service without the hassle.

    I know everyone that lives in the SGV knows about Longo's reputation as the go-to place to buy a…read moreLexus or Toyota. Last month, I had reached out to Longo online to request a quote for a 2026 Lexus NX 350h Premium. I notified them of the price I had received from a different dealership and was told they would "match" any competitor and also honor a discount I had received using the Costco Auto Program ($2500 off). They even notified me of their special APR rate for March 2026. Things seemed to be going well, but they didn't have any inventory and the car I wanted would not arrive until the following month. They also said they could not honor the APR for next month since it was a special promotion only for March. I called Crown Lexus and they were not going to receive any new NX hybrids until April, but the salesperson from Crown said their dealership would honor the discount from Costco and the special APR rate even though the car would not arrive until after the promotion was over. I called Longo back and notified them of what Crown was going to offer and instead of matching the offer, they said they'd only give me a discount of $1500 because there was a "shortage" of the NX models. I was a bit disappointed in their response and ended up going with Crown Lexus and reserved a car that was assembled in Japan. Also, check their inventory because the cars are assembled in either Canada or Japan. If the VIN number starts with a 2, the car was assembled in Canada.

    New Century BMW - Lied to me and said my tires weren't run flats when the stars indicate that they're run flats lolllll

    New Century BMW

    (1.3k reviews)

    I had an appointment today at New Century BMW of Alhambra, and the experience started off pretty…read morefrustrating. When I arrived, the car attendant told me there was no appointment scheduled for my vehicle. I explained that I had received text message confirmations and reminders, but he seemed skeptical and even asked to see my app, like he didn't believe me. That didn't sit right with me, I didn't just show up randomly, I had proof of my appointment. When I asked to speak to a manager, I was told there wasn't one available because it was the weekend. That was surprising to me, I feel like there should always be a manager on site, especially to handle situations like this. Instead, he said he would get a service advisor to help me. That's when Eric came out, and honestly, he completely turned the experience around. I showed him the same text messages, and without questioning me or making things difficult, he immediately took care of everything. He got my car checked in right away, arranged a ride home, and made the whole process smooth and efficient. Technology issues happen, and I understand mistakes can be made but how they're handled matters. Eric handled it perfectly. What started off as a frustrating situation turned into a great experience because of him. I've been coming here for years and have seen a lot of staff come and go, but employees like Eric make a big difference. If I were management, I'd make sure to keep him he's a huge asset.

    I recently had a frustrating experience here at the wholesale parts department at Century BMW and I…read morefeel compelled to share it. I was quoted an additional bogus $300 fee for key "programming" that, as I later confirmed with 4 other BMW dealerships, was never actually required for the replacement parts I ordered. The charge felt completely unjustified and, frankly unprofessional, as well as misleading. When I questioned it, I was met with unjustified resistance rather than a clear explanation and stalling. The representative I dealt with, Angela, had an off-putting tone and demeanor from the start. She made me wait without any communication and handled the interaction in a way that felt dismissive. Most concerning, she kept my sensitive documents longer than necessary--documents that she definitely she should have handed back herself. There was no apology or even a simple excuse-yourself moment, which added to the overall sense of unprofessionalism. Overall, the experience left me feeling uneasy and undervalued as a customer. I expect transparency and professionalism when dealing with a brand like BMW, and unfortunately, this interaction fell well short of that standard. I'd recommend atleast getting a better estimate for your Parts at Century NoHo BMW or Los Angeles BMW. Buyer's Beware!

    Ideal Motor Group - car_dealers - Updated May 2026

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