We stopped in around 10:30am on Sunday for the first time. We chose this spot for two reasons: 1) I'm running out of places I haven't tried, lol! 2) It stated 20% off your order with a yelp check in.
There were no pictures of a menu, no website and a majority of the reviews were older, so I wasn't really sure what to expect. I was surprised by the size of the place, there were dozens of tables and the building was deeper than it appeared from the outside.
There was a lot of color on the walls, the theme was hard to nail down as it seemed all over the place. After looking at the shockingly large menu, which was half diner inspired and half Tex-Mex, my guess is they were going for a Tex-Mex/Cowboy theme. There are several murals on the wall, including one of the Alamo. There are pretty Mexican paintings beneath a variety of bird houses, there is a giant Cowboys star, etc.
You seat yourself. It would be really helpful if there was a sign at the front as we stood there for several minutes wondering if we could seat ourselves before anyone said anything. There were two people working and there was a Now Hiring sign in the window.
After we found a clean table, a young gentleman asked for our drink order and came back shortly with a sweet tea, a Dr. Pepper and two menus. He ran off right away, but it was his second day and they had a steady crowd. A woman, who had been bustling around like she knows the place like the back of her hand, popped by and asked if we needed anything.
I asked about the yelp check in, but was informed they don't honor that. I mentioned that it would be nice if that was updated and got an insincere apology. I get it, you didn't do it, but in a place like this, the owner clearly comes around, so maybe mention it to them? Since other reviews mention older check in offers being honored, removing the current offer is the only way to avoid confusion.
There was a lot of menu to sort through, too much in my opinion. We gave up after the fourth page and settled on burgers. I thought $4.95 for a burger and fries was a pretty damn good deal and was only mildly annoyed about the 95 cent upcharge for cheese. To keep it simple, we decided to order two cheeseburgers and fries.
While we waited for someone to come back and take our orders, we came across the pricing for the drinks and got some sticker shock- $2.75 for a soda? There was also some printer paper on the back page of the menu indicating prices had changed. I took this to be an explanation of price changes, but later when we got our bill, the handwritten prices didn't match my expectation, so I guess that was there so they didn't have to pay to have the menus reprinted? I tried to inquire about the price but the new guy didn't know and the lady never checked on us after that.
When the food came, the melted square of what could have been Kraft singles on the burger felt like a rip off for the upgrade price. The burger itself tasted good, the bun had a nice toast, they didn't skimp on the side of mayo. I didn't use the tomatoes because they didn't seem as fresh as I like, but I liked the lettuce and my husband liked the pickle spear. The fries had an interesting cut, but they were cut different sizes and thicknesses. That being said, they were closer in consistency on the cook than I thought they would be.
It was really obvious from the crowd, that they have a specific group of regulars. Maybe they aren't used to new people coming in who don't know the prices. Maybe they do a really good job of informing people of the costs and bring menus before getting drink orders normally, but had an off day because they are short handed.
I don't know, but I left feeling kind of confused and nickel and dimed. I know reprinting menus costs money, but your customers deserve to know the prices when they make a decision. Should I really have to point that out? The food was pretty good, so I might wait until they get fully staffed and reprint their menus to do a comparison visit. read more