They are the best! You may pay a little extra, but it is so worth it. The carpets and rugs are…read morebeautiful and exciting! If you go to the Morristown NJ showroom, make sure to see Stacie in the fabric and wallpaper showroom to order amazing designs and patterns that you can be used in your projects.

We had a wonderful experience with J&S. Steven was our salesperson and he was very helpful and…read morepatient. He knew his stuff. He was not pushy at all and made excellent recommendations. We were lucky enough to get the work done just days after making the purchase. Kevin did the installation. We had a carpet runner put on 2 sets of stairs. He was a true artist and absolutely immaculate in his work. All of the patterns matched up perfectly on each step. We are so happy with the work and the price (we got 2 quotes and J&S was cheaper by $200). Thank you!

I would highly recommend Joe to anyone looking for carpeting or flooring services. He was very…read moreprofessional, reliable and reasonably priced. He also had a great selection and made the process quick and easy.

I highly recommend this company ! Very knowledgeable about flooring. Price was very good and owner…read moreJoe was so easy to work with.

tl;dr Go to Cove if you want to be talked down to, dismissed, and belittled. Go elsewhere if you…read morewant great service, a business that cares about their customers, and an organization that tries to meet their customers' goals. I had spoken with Ron on the phone and indicated our priorities to him by phone: to be able to move quickly in the selection process, cover 2,000 sq ft, and do it within a reasonable budget. I even followed up with photos via email, so we could move faster in the process. When we came into the store though (at the agreed upon time, although Ron repeatedly told me I didn't need an appt), Ron was not immediately available and then, when we did start speaking with him: - he talked about cost as something you had to make "palatable" (as if the concept of a budget is unreasonable or distasteful) - we had to actually ask him to show us around the store because he was very focused on showing us only the most expensive vinyl -- which then turned out to not be applicable b/c it didn't come in stair treads. When discussing the fact that the vinyl would be for a basement, he should have asked about the entry to the basement and guided us appropriately to feasible options. - someone else arrived to talk to Ron while we were there and he simply dismissed us, telling us that it would take multiple visits to make a decision, despite us being very clear about our time sensitivity. - he refused to explain how the pricing would work while we were there, and what components would make up the total - he never said "bye", "thanks", or even "have a nice weekend" to us when we left after 1 hr in the store We were very frustrated when we left, given Ron's dismissal and his inability to understand and help us achieve our goals, and I called later in the day and spoke with Donna. Donna said she was leaving for the night and would call me back Monday or Tuesday and would also set us us with an additional sales rep, Doug. Well... Donna never called me back. And Doug was as incompetent as Ron, extremely unresponsive (again, despite our time pressure), and just grossly smarmy with my husband (when my husband returned some samples) -- read: used car salesman vibe, not genuine interest. After 1 week post-measurements, Doug let us know he had a quote for us (which he never provided in writing) and said it was for three bedrooms. When I asked about the fourth bedroom, he said he'd have to call me back and then when he did (several hours later)... the price suddenly went up a few thousand dollars. He misread their own measurements, quoted us incorrectly the first time, and didn't even include the full extent of the costs at that point (plus still no calculation for stairs). When I let Doug know that we had received a quote elsewhere for similar quality products for several thousand dollars less overall, he refused to believe it, and told me I should bring those samples in so he could explain to me how they were lesser quality. He also asked if my other quote (despite me saying it was from a local company) was from Home Depot -- as if Home Depot was obviously lesser than their options (irrespective of the option selected). When I told him it wasn't Home Depot and was, in fact, another small local business, he flat out refused to believe that was the case. I tried to give them one more chance though and asked that, if they wanted the business, to look for options similar in style to what we had picked at Cove and propose something that might be more cost competitive. I suggested that we'd come back in and could review what he found together. After numerous days, he didn't respond so I sent an email summarizing our discussion. Ultimately though, he decided we weren't worth his time (because who should actually work to understand their customers' goals and help meet them?) and wished us luck with our "project". No, Doug, Donna, and Ron -- good luck to you. You need the luck more. I've found a great local flooring company that actually wants our business and your disinterest in working with us led us right to them. Update following the owner's response to my review: It does not shock me that the owner is trying to discredit my review by placing blame back on me (a move, where I'm living, etc.). None of those explain why Cove treated us poorly and refused to work with us, and are just a distraction from the core of the issue -- Cove is not interested in understanding customer needs and aligning to them in service of being able to successfully transact a deal. They also mention in the review below that they intended to show us alternate products, but that is a lie (and was already disproven in my original review) -- I had to ask for alternate products to be shown to us via phone, then via email, and ultimately received a reply from them wishing us "luck" with our project and dismissing the opportunity to do business together. They never prepared any additional products to show us, despite multiple requests.

I went to Cove to look at carpets awhile ago, and got very little help from the employee who was…read moreworking that day. They gave samples to take home, and when I returned them, I asked to be contacted so we could discuss next steps. I got no response. A week ago, I contacted Cove again and asked that I get a call back to discuss carpeting options. My call was never returned. I'm rather appalled that Cove seems so disinterested in potential new business. I will look elsewhere.

Excellent experience working with Floor Expo. Jimmy and Mike are very knowledgeable, patient, and…read morehelpful. They were fast to answer questions, considerate of my budget, and the install was smooth and easy. Great guys! Huge selection at store, too. I wouldn't go anywhere else!

Shady business practices and the salesperson Oscar lied about floor cleaning saying it was included…read morewhen we went in the first time than wanting to charge $50. When I called back he insisted this was the price and HUNG UP on me.. No way to treat customers. STAY AWAY

From Day 1 when I called Jeanette, this was a fabulous experience! She was kind, helpful,…read moreknowledgeable, professional and patient. I was assisting my parents who needed new flooring on one side of the house. Robert was excellent with the installation too! He was super nice, on time, did a great job, and kept the work areas clean. A contractor on another job even complimented his workmanship. The reviews you have read are 100% on point, and when it's time to replace the carpets upstairs, we will certainly be calling Jeanette & Bob at The Longest Yard... Thank You!

Excellent service, quality and installation all from a family owned business. Love the way my stair…read morerunning looks and feels!!

I have been a loyal customer of Rug Depot for the past 45 years. Rodney and Loretta have helped me…read moreselect the correct flooring for every room in my home. If I was undecided on a particular product, their suggestions proved to be invaluable. Once the product has been ordered, installation works as seamlessly as the rest of the process, with final inspection being completed by Rodney. Again, based on 45 years of professional service, I fully recommend Rug Depot for any of your flooring needs. Elaine Gizzi Cedar Grove, NJ

I feel like I have to leave a review because real customer service doesn't get recognized like it…read moreshould and my experience with this store was something you just don't seem to get these days. I visited rug depot after I had researched the floor I wanted for my new addition and home reno. They were one of the few authorized dealers of this flooring in the area so I came in after work to see the samples. Rodney assisted me and I was blown away at how enthusiastic he was to help me. I'm an indecisive person but he was great at not swaying me one way or the other while giving me great feedback about each sample. I had gone to big name stores before coming here and the experience is completely different.... almost nostalgic. The way it used to be when people were passionate about what they did and truly cared about the product they were selling. At one point I asked if I could borrow some samples to see how they translated in my home and not only did Rodney oblige, he drove them to my house about 15 minutes away himself. Rodney is truly the best in the business and I'm so happy I stumbled upon him. He cares about his customers and it's so very clear in every interaction. I would recommend him to all my friends and will go to him for any floor needs.

Great service. Very professional. Reasonable pricing. I was lucky to find this place to clean my…read morearea rugs. They both look brand new and it only took one hour. The owner will work around your schedule. He came over on Easter sunday morning for me.

I just had a sofa and two chairs done. What a wonderful job. They were so helpful in choosing…read morefabric. Their turn around time was amazing. Their pricing was very fair. I highly recommend.

timely and professionally done. had kitchen and d.r. chairs reupholstered , as well a sofa and l.r…read more chair. they look better than when they were new. very pleased with all the staff, including the delivery men. highly recommend them, top notch quality work. Nancy T.