Poor customer support. Would not recommend, low quality items. Expensive for ikea like furniture…read more Table top came damaged in box, contacted customer service and since not in stock cannot replace or exchange.

Dear Safavieh Customer Service,…read more I'm writing to share my very disappointing experience with the sales associate/designer named Debbie at your Livingston, NJ store. I visited the showroom in January 2025 and was introduced to Debbie (unfortunately, I do not know her last name). She explained that for her to provide in-home design services, I would need to commit to purchasing at least $10,000 in furniture or place a 10% deposit of $1,000. Per her request, I provided my credit card information. I did take her design suggestions and ended up purchasing over $20,000 worth of furniture. Debbie assured me that everything would be delivered within two months, and she also promised to be present at each delivery to oversee the process. Unfortunately, she did not follow through on her promises. For the first of several deliveries, she contacted me on the day of and said she wouldn't be coming due to traffic. While I understood the situation, it was disappointing. More frustratingly, the delivery of a sofa chair and king-size bed took nearly three months. During this time, I had no proper bed and was forced to sleep on a sofa bed. The sofa bed was a floor sample, so thankfully it arrived quickly, but I expected much better service and communication given the scale of my purchase. This experience has been stressful and frustrating, especially considering the cost and expectations set at the beginning. I hope you take this feedback seriously and look into improving the customer experience and follow-through at your Livingston location.

I absolutely love my rugs. I called in to inquire about a few I had seen online and ended up…read morepurchasing two -- and I'm so glad I did. While processing took a little longer than expected, once the order shipped, delivery was quick and seamless. The quality is outstanding -- the rugs feel incredibly well-made, luxurious, and even better in person than online. They completely elevated my space, and I couldn't be happier with the purchase. Definitely worth the wait.

I have been wanting a new rug for so long but it's such a hard decision to pick the right one for…read moremy space. This place has the classics and some nice modern pieces. I found one I really loved, but worried about getting it home. But the sales person was so helpful setting up the delivery to my home. I feel like they really love what they do and enjoy taking about interior design and explaining about designs and quality. The guys eyes really lit up when I asked questions he was happy to answer

Luke was so great to work with and the service was perfect from the plan ing to the installation…read more The carpet we chose for the stairs in our house is such high quality materials and looks fantastic. We were happy with the value and will definitely use Carpets 46 for our next flooring project!

Stay away. Poor quality hardwood flooring. Poor installation resulting in unsightly gaps, uneven…read moreplanks, creaking, and visible nails/staples. Owner blamed environmental factors none of which were explained as a possibility and never acknowledged that the installation was substandard. All of this resulted in great financial loss. Stay away.

I Was searching high and low for carpet places that offered stairway runners at fair pricing.. I…read moregoogled rug places near me and came up with G Fried . Decided to stop in and to my happy surprise they have a wonderful display of options, including the bindings on the sales floor. I completely understood why it was not easy for many stores to offer this service.. one step further they offer in stock options which cuts the price in half, that is what makes them different. Everybody will give you stairway runner at full price of having to purchase a standard carpet, but they give you an opportunity to do that at a discounted price.! Loved the final outcome.

G. Fried has been my go to for all carpets for decades. Their products are top quality and service…read moreis impeccable. The sales people are knowledgeable and friendly. Installers are neat and respectful of walls and furniture. I always shop small businesses and G.Fried has earned their stellar reputation in our minds. Do not hesitate to do business here as you are guaranteed a great outcome.

I love Home Goods in general because I feel like I always find what I'm looking for at a great…read moreprice. However, this Home Goods in Bergen Town Center is a mess! Every single shelf is over stocked, crowded and overflowing and it makes it really difficult to find what you need. They literally have holiday decor oozing off tables, shelves, racks, end caps ... you name it and Christmas decor is bumping you and staring in your face. There were customers walking in immediately stating that the place was overwhelming and I can't disagree. I can't even imagine being an employee there having to straighten up at the end of the night or having to find space to stock shelves. If you plan to shop here take a deep breath before walking in, be patient and be careful walking the aisles so that you don't trip over anything.

"Jingle bell time, it's a swell time To go ridin' in a…read moreone-horse sleigh." I came into Home Goods to see if I could find that one horse sleigh. Just kidding! I was there to check out all the Christmas decor to help me decide on this year's theme. This Home goods store is located downstairs in the center to the far right corner. The store was super clean and organized though it was a smaller size than other locations. However, it was fully stocked. There were tons of holiday decorations, santa figures, nutcrackers and the like. Lots of choices for small gifts as well. The pre-decorated wreaths that I spotted were really nice. Can't beat the prices in this store.

Store has quality furniture, but one thing I keep coming back for is the fact that my account…read moremanager Oren always there to help, answer any questions and to point out any sales available. I don't feel pressured or sold to, and that's how a good sale person that truly looks out for their customers should act. He is very pleasant and personable. On our last purchase he went far and beyond to educate my wife and I on the inventory which resulted in us getting a great deal on 2 chairs. Anytime we are looking to purchase another piece of furniture I make sure to first reach out to Oren and visit the store for any deals. Thank you Oren. Will shop again.

My husband & I moved into a new apartment in October of 2022 &, ever since then, replacing our…read moretoo-small dining room table (& chairs) has been high on our list of priorities, but finding one that we liked & that fit our space took years. That's why we were so excited to find a set at Arhaus that we liked. This would be my first-ever dining room table/chairs purchase EVER--I'm 54, but have never had a space large enough to merit one--& our first one from a "nice" furniture store. * 05/28: Order placed w/ an expected arrival time of mid-late September * 09/17: Right on schedule, received an email that the order arrived & would be sent to a local delivery hub on 09/24, at which point they would call me w/i 5-7 days to arrange delivery * 09/23: Instead of receiving said call from local delivery hub, we got an email from Arhaus saying that they were "unable to fulfill our oder for the chairs--so, after four months of waiting & confirmation that they were coming soon, we were S.O.L. with no explanation. Naturally, we scoured the internet to find different chairs (from a different company) that would go with the table--or a completely new set to start over from scratch with--but came up short & wound up ordering the only other chairs that matched the table that were literally twice as expensive. All we were offered by way of compensation for *their* error was 10% off the reorder...& that was only after I pressured them. * 09/25: We placed the order for the chairs that were twice as expensive & told that there is no way that they can expedite our order, so we would not have them for Thanksgiving, but *maybe* by Xmas. We also requested that the table they did have be delivered to avoid its going missing, as the chairs had. I was told the table would be delivered 10/03. * 10/13: The company that handles Arhaus deliveries told me that they had the chairs--the ones I'd previously been told were missing--& the table base, but not the table top...in contradiction to what I'd been older on several earlier occasions. The right hand did not know what the left (or even itself) was doing. After contact Arhaus, they confirmed that the delivery company did have the entire table (but the chairs were still MIA). * 10/18: Table that was meant to have been delivered 10/03 was delivered. * 11/12: Arhaus emailed to advise the (new) chairs, which were supposed to arrive mid-December "[had] experienced a delay due to unexpected circumstances," but no information as to how long of a delay was provided. I telephoned Arhaus no fewer than four times to inquire as to the nature of the delay--had the new chairs gone missing, too?--& the new expected delivery date. Each time, I was told they would look into it & get back to me...they never got back to me. * 11/25: Surprise, surprise! The new chairs are ready--I guess they weren't delayed, after all--& were beginning their two-step delivery process. Delivery was scheduled for 12/09. * 12/09: I was given the window of 3:00pm-5:00pm, told my delivery was expected between 3:20pm & 3:50pm & given a link to track the process, which I looked at first at 3:00pm; delivery window was still 3:20pm-3:50pm, but they were on delivery #6 & I was number 8, so I knew that wasn't happening. As time passed--3:20pm, 3:50pm, 4:07pm--& I saw that my window was now in the past & they were still on delivery #6, I called to confirm as to whether it wold still be coming today. Long story long, they arrived shortly after 5:00pm. In conclusion, while I love Arhaus design & quality, I will never order anything from them, again, as they have major supply chain & customer service issues that need to be addressed. Maybe I'm just a gap-toothed hillbilly from WV living in the big city, but it shouldn't take six months & become a part-time job (for the customer) to get a table & chairs.

We live in NYC and just purchased a carpet from Starr. We love our new carpet! It is perfect for…read moreour daughter's room. The folks at Starr worked with us and allowed us to take many samples home on several occasions. But the best part of this review is the customer service that we received from Starr. The installers were amazing and very courteous. Also, we had a complication with our install that had nothing to do with Starr and yet they were very willing to work with us to fix the issue. That is what I call amazing customer service!!! I would not hesitate to recommend Starr to anyone in the market to purchase carpet.

From the owner: Modern, Traditional and Custom area rugs.read more

Have used them more than once in multiple decades. Definitely a great place, great prices, and…read moreamazing customer service.

Recently we ordered carpet and had Carpet Factory Outlet install the wall to wall carpet in our…read moreManhattan apartment. Everything went smoothly and Rob was accommodating and pleasant to work with. We can definitely recommend Carpet Factory Outlet for all of your floor coverings.

Allex refinished our white oak floors to look even better than they did when we moved in! Fair…read morepricing and fantastic service that went above and beyond. I highly recommend.

Rarely one takes a chance on a company found online without referrals from trusted friends or…read morefamily. I went against my typical decision making process and picked not the cheapest or recommended by other people I know, but purely on professionalism as shown via Yelp reviews, speaking on the phone directly, and the quickness a quote was sent to us. I'm so glad we picked Allex to do our floors. They showed up on time, as promised, and finished quickly in 2 days. This was a daunting task. Furniture needed to be moved out, closets emptied, etc... and then we had to leave on vacation right after the job was done. Tight schedule. Allex came in with a team and delivered. My wife was very happy with their work, and she's the one who focuses on every little detail. This company deserves to be praised for their work ethics and impecable work.