If I could give this business zero stars I would. In the process of removing my old countertop and backsplash and installing a new countertop they damaged the sink plumbing, causing a leak that caused water damage in our kitchen and our downstairs neighbors apartment. They damaged our kitchen walls, deeply scratched the kitchen floor tile and nicked the new dishwasher. The crew was rude and rough. We filed a claim with their insurance which they denied. So we are stuck paying for thousands of dollars of repairs caused by this company. Do not use this company! read more

These guys are the best. The were attentive and easy to work with throughout the entire process. Aneta and Eva in the sales/service department were amazing and understood exactly what I was trying to do. They helped me find the right tops for my project and then helped me to get it done on time and within budget. Their estimator/measurement guy was on time and patient with all my questions and concerns. Their installers were actually early and were also attentive to detail. If you need great counters or stone of any kind, shop these guys first. read more

Very disappointed with the experience. I was told it would be 10 days from template to delivery 24 days later I'm getting half of my order. The office manager has been completely unhelpful and unapologetic. They have held up my kitchen with the delays. Go elsewhere!! read more

I'm very happy with my experience at New granite and marble. Jazmine was very helpful. She helped us pick exactly the right stone for our needs. Katie was perfect at planning out the space and the guys who installed were organized and efficient. The price we were quoted was better than anywhere else we looked. read more

Watch these guys, they push the signing of the damage waiver when they know they screwed up an appliance hookup during countertop installation - knowing we wouldn't notice until we tried to use the appliance. Now they say they're not responsible cause we signed a waiver. Shoddy work, rude customer service. I would not recommend. You can find a better place that stands behind their work, these guys are a sneaky dishonest company! read more

You should look elsewhere for countertops these guys like to use seams to make their lives easier and your kitchen look like crap.

They wanted to put a seam in my countertop when it was not needed! Needless to say I didn't use them. Home Depot uses them and I had to get my money back read more

I would not use them. They quoted a price, then added to the price after if you select them to do the work.

This was my first time doing a full renovation and New Granite & Marble made the countertops the easiest part of the entire process by far. From the initial consultation I new right away I was going to choose them and now that the job is done I am even more confident that I made the right choice. After choosing the general color and style I wanted they showed me several options that fit my budget. They answered all of my questions, addressed all of my concerns and ALWAYS returned my phone calls quickly. My salesperson was Aneta, she was a pleasure to deal with and stayed in contact with me during the entire process. She went into detail giving me a crash course in countertops explaining every aspect from the different type of stones, the cutting process, time frame, seams (if needed) overhang, edges & corners. Matt was the man who came to do the measurements and he was also VERY nice and knowledgable. The last step was the installation which also went vey smoothly. They took the time to explain how everything was being done and even explained to me how to take care of the granite in the future to maintain a nice clean look. I've learned quickly that a total renovation can be, shall we say "challenging", so please do yourself a favor and choose New Granite & Marble for your countertops and don't look back. read more

There was an issue after the installation. I called them (Thornwood location) and got someone who refused to address the problem. The least they could have done was to come to my home to see the problem. Nope, they totally refused any assistance, not nice! read more

I used them three years ago and they were excellent. I recently bought a new place where I am replacing a kitchen and three bathrooms and choose New Granite for these projects. Their service is great. Their attention to detail is unsurpassed. And their prices are highly competitive. Stop looking at other suppliers for granite or any type of counter top. This is the place to go. These guys are the best. Thanks guys read more

Excellent selection and service. Karol, Matt and the rest of the staff are great. Excellent customer service. Fair price. Trust me, I looked a number of places. Installation went seamlessly, my kitchen is beautiful. Stone really made it! Can't wait to do the second bathroom. Donna F read more

Great job Bart and Alejandro!!! Great craftmanship, customer service and overall. Highly reccomend.

What a pleasure to work with New Granite & Marble ! Professional staff, quality product and excellent installation. HIGHLY RECOMMEND!!!! Went to the showroom and met with Tom. There are many, many granite and marble samples onsite as well as model kitchen areas to see how it all comes together. The workshop is onsite. Discussed the project and the sense of urgency and hTom arranged for his brother to measure and template the kitchen counter that very afternoon, explaining the process each step of the way. Measurements taken and granite installed in under a week. The installers were excellent as well. Worked late in the evening for several hours to ensure everything was perfect. Even helped slice a bit off the sink to ensure a tight fit and cut the hole for the faucet on the spot. I get so many compliments on the new kitchen. Working with New Granite and Marble was an absolute breeze. read more

I read the positive reviews here about New Granite and Marble and decided to contact them about replacing the formica countertops in my kitchen. I visited their offices and we discussed the job, cost and timeframe. There was a small misunderstanding which cost me some extra dough so I had to take a star off but I have to say that my new granite countertops look AMAZING! My kitchen has been totally transformed. Also, the job was completed within my desired timeframe. As someone else here said... Highly Recommended. Thank you, NG&M! read more

We stumbled into this place when the nearby shop we intended to go to was closed on Saturday, and we are so glad it worked out that way. Karol and the entire team delivered a beautiful set of countertops, on budget and right on time (they were actually ready to install it a few days early). The installation went seamlessly, and our kitchen truly looks fantastic. Every person we spoke with, from Karol to the owner to the two guys who came to install, welas great. We would recommend New Granite without hesitation. read more

Even though the granite is beautiful, just what I wanted, two years after installation, my undermount sink, I discovered, us being held in place by leftover granite pieces glued to sink. Not the proper way. It is a corner-cutting way to do this. It should be held by clips that are predrilled to underside of countertop. Check your sinks people. Since I got the sink from them, they should have done that. Didn't even know until I opened my cabinet door one day and out fell the granite pieces. Shame on them. Won't use again. read more

New Granite & Marble - Granite pieces that were glued on. - Countertop Installation Near Me - Hawthorne, New Jersey

I gave this place a visit based on positive reviews on Yelp. I was looking to receive a quote for 2 bathroom vanities. As we headed out to the lot to pick out slabs, David explained to me that if I picked out remnant pieces that I would be getting significantly lower prices. On that note, I proceeded with remnant pieces of quartz for one vanity and granite for the other. I received the quote immediately after and I felt that I was getting a reasonably lower price considering I was making my pieces out of leftovers as they had suggested. I continued with the transaction and gave my 50% deposit in cash and left. I visited another spot prior to this place and their quotes came in shortly after this transaction. Their prices were significantly lower and I had picked higher quality marble and the same exact quartz. In addition, they were not giving me remnant slabs. Clearly unhappy, I returned the next day and explained just that to Matt. He continued on with that he pays his workers better and that probably that the other place does not have business and gave me a better price (what!?) I asked for a full refund of my deposit and swiftly left. Word of advice for people: receive several quotes from different places, do your research, no matter how much they tell you that you will be getting the best price, don't trust their word, get it on paper. read more

Working with Matt and Tom from New Granite and Marble was a real pleasure. They are very professional, easy to deal with and get their job done within days. They are pros and deliver best quality product!!!! The entire process from taking the template to slab installation took only 5 days. They have great prices, good selection of slabs. We hire New Granite and Marble to do our kitchen and bathroom granite. If I only knew earlier that they also carry cabinets I would have order that from them too.... But I already got mine installed when I found them. I will highly recommend New Granite and Marble to anyone who is looking to remodel and update their kitchen. read more

New Granite & Marble - Day of installation - Countertop Installation Near Me - Hawthorne, New Jersey

Reasonable prices and quick turnaround times. They worked with my coop to make sure they submitted all of the required documents and the installation itself was quick. Cancelled installation last minute due to snow storm but after a few days we were back on track. Love my new countertop! read more

I am very pleased with New Granite! The price was reasonable and the installation of my bay windowsill is perfect! They did a great job! I would definitely have New Granite do all my future work for me, and I would recommend them to all my friends!!! GREAT JOB!!! read more

They did a beautiful job with the templating and installation of our Fantasy Brown quartzite countertops in our kitchen and bathroom. We travelled from Monmouth County and are so happy we did. Their price was better than any other granite dealers we visited, and they were the only company that considered the pattern of the quartzite. Before we even left a deposit, Tom drew up a visual of how the pattern would run so it would all flow nicely. We couldn't be happier with the final product. After install I had a question about something minor and they actually had the installer come down (all the way from Passaic) to answer my question in person. Top notch. I highly recommend them. read more

My wife and I renovated our kitchen and our contractor directed us to Matt at New Granite & Marble. We couldn't have been happier. He has an amazing selection of counter tops for us to choose from and his suggestions on matching color schemes was so helpful. We loved what we saw so much, and it was priced so reasonably, that we even went back to get a special granite back splash for our cook top. And because he has the pieces right there for us to pick from we'll be able to pick the cut we want, unlike Lowes or Home Depot where you just have to take what they send you. Besides having a fantastic selection he also has an amazing turnaround. He came and made the template for the counter tops himself (we had 3 separate areas to do) and two days later it was ready. When his installers came that were so professional and really did an A+ job. They were clean and meticulous with every step of the install. I confidently recommend New Granite & Marble to everyone who wants a great price and and quality work. read more

Professional, great installation process. Would have been a 5 star review, except you had better not forget to have them cut out your faucet and/or soap dispenser holes. If you forget and they have to come back out to take 5 minutes to cut the holes, you will be hit with a $200 charge. Pretty excessive for 5 minutes of 1 person's time. I was even willing to wait until they were in the area on another job so as to not waste their time. read more

The guys at New Granite and Marble were awesome to work with!! They worked within my hectic schedule and got the job done Ina very professional manner. 5 star company!!! read more

The team at New Granite & Marble was highly recommended to us and we couldn't be more pleased at the outcome of the quality of the work. Everything they committed to was completed ontime, and first class. A great customer service experience, they always met every date, made sure we were pleased, and answered the many questions we had. We would highly recommend them. read more

Granite looks great. Just like another reviewer mentioned, the stones that were used to hold the sink to the granite are falling off after 2 years of installation. I'm definitely not using them next time. read more

We needed a replacement countertop asap and they were able to turn it around in a few days just in time for the Christmas Holiday. excellent service and installation. We love the work they did. read more

We had a great experience working with Kate and Matt. We had very specific needs for our kitchen countertop. They were very accommodating with our requests, prices were good and service was top notch. I would highly recommend using them! I will use them for all jobs in the future read more

We had great experience with New Granite and Marble who prepared and installed the Quartz counter-top. Matt is very pleasant and professional. I was so pleased with the overall experience that I called to thank him afterwards!!! From the very beginning to the end - he delivered as he promised. Also I have to say - the seam on the counter top looks like it is seamless!!! I am very grateful to the guys for such a wonderful job! It was a pleasure to deal with Matt and I highly recommend this company! read more

If I could give New Granite & Marble 10 stars I would!!! When my husband and I began the renovation of our home, Granite was our starting point. Natural stone is so amazingly beautiful that we built everything else around it. Finding the right place to buy and fabricate that stone was a huge decision. We shopped around quite a bit. I felt like I needed to see every granite available. After putting a deposit on some slabs for our kitchen at another supplier/fabricator. I had an uncomfortable feeling that the work would not be the best quality and the price too high. Luckily I google searched again, got my deposit back and went to New Granite & Marble. I immediately felt comfortable with Matt, that his price would be fair, the service excellent and the quality of the fabrication and installation impeccable! The stone we chose for our kitchen was described on a fabricator's site as difficult to work with. It required careful preparation and care in fabrication. We could not be happier with the results! Our kitchen is gorgeous! The granite beautifully designed and crafted for the different counter tops to flow in a natural pattern and highlight the granite's most unique features. (Thanks to the creative, experienced eye of Matt) If you are looking for a granite shop with fair prices, quick completion times, quality slabs and suppliers and highly skilled and professional people with integrity, look no further than Matt & Tom at New Granite & Marble. read more

I was initially so pleased with New Granite & Marble. They sent us to a place to pick out our stone, so many choices. They were prompt with the turn around and everything looked good. Then two days ago, I opened my cabinet under the sink and out fell four pieces of granite that was glued onto the underside of the sink to hold it in place. This is NOT how you attach an undermount sink. You use clips that have had the holes predrilled. I now have had to order clips to install under my cabinet to make sure my sink does not fall down into the cabinet. This is a lazy, corner-cutting way of installing an undermount sink in a granite countertop. Terrible. This is their business and know better. Shame on them. read more

They seem to have a much greater selection of colors and granite slabs than many of the other competitors' shops in the state, New granite and marble LLC was very professional. Prices are comparable if not lower than competitors. One of the owners personally helped me choose the color combination for my kitchen among the wide variety of granite slabs they have at their warehouse. Owner very knowledgeable regarding the quality of granite and color combinations that look great together. After the granite was installed, I realized the the color combination and quality chosen was spectacular. New granite and marble even sealed the granite so that it was ready to be used by the following day. Price quoted was the actual price. No hidden fees. They scheduled a time to measure the kitchen and 2 days later my granite was installed. Overall, I would call them back for any future granite or marble work I needed. read more

Matt did a fantastic job I really had a pleasurable experience. He finished the job early so I can set up for Christmas. I love these countertops I would give him 10 stars if I could. read more