I approached Hoffman at the beginning of March to install a new handrail, newel post, balusters,…read moreand fix a broken step for the primary staircase of my home. Once the work was done, we would have them then install a runner. We were excited to use Hoffman from all of the amazing examples that they shared on social media of staircases and homes they 'claim' to have renovated. The sales team in the store was as you would expect for a boutique mom & pop shop... an air of pretentiousness in a relatively humble environment. After insulting my wife & I by assuming we were looking for a budget-friendly deal, we ultimately were left to search the store and pick out the runner we wanted. After deciding, we scheduled measurements for the following week. As we attempted to leave, the salesperson insisted on following us out into the parking lot to put samples in our trunk, however, I believe this was a further attempt to 'size-up' our budget based on what we drove. Anthony, the third generation in this family-run business, showed up at my house the following week. He was here for approximately 20 minutes, took the measurements, and advised he would be in touch in about a week once all of the materials were in. He advised everything needed to be special ordered. The job was quoted at $4,000. I accepted. One, two, three, then four weeks go by without hearing from Anthony. As it had been a month, I called the store to find out what the cause of the delay was. They advised that the materials were expected to be in at the end of the week, and apologized for the delay. I was completely understandable, as I was just happy to have Hoffman come do the work in the first place. Afterall, the pictures they continued to share on social media looked amazing. I wanted the same in my house. Three more weeks go by, then I get a call from Anthony saying they are ready to start the work. I was thrilled. Anthony's 'team' showed up on a Friday towards the end of April. They demo'd my existing handrail and newel post. As they went to replace the broken step, they realized that Anthony ordered the wrong thickness, and the correct one would have to be special ordered (again). Given that 8 weeks had already passed, and frustrated, I called Anthony and advised rather than ordering 1-custom step, please replace all steps with standard thickness ones. He apologized and advised that the total cost of the project would now be $6,000. This was still well within my budget so we agreed, and the team would be back the following week to continue the work. The team shows up the following week, rips out all of the stairs, and replaces with 'new' ones, and 'finishes' the handrail/newel post. After two coats of stain, Anthony texted me and advised the project was done and we were ready for Carpet. Here's where the story really gets interesting: --Nothing installed was special ordered and is readily available at Home Depot. --Each of the 11 brand-new stairs they installed had scratch marks, pencil marks, or dents. --The newel post had approximately 50 blemishes from improper sanding/staining. --The balusters were installed upside-down! Then corrected via using glue and wood filler to partially cover all of the knicks and holes they just put in the brand-new materials. ---They did not stain the visible undersides of the new steps --They did not stain the backside of the handrail against the wall --Multiple sharp/jagged edges were left exposed --They did not clean-up their worksite, leaving half eaten fruit in my garage. --They used two different types of balusters after they 'fixed' the original mistake. --They did not come with their own sufficient materials and used my personal table saw/miter saw. --I come to discover that the 'team' Anthony sent to my house had not worked for him before, and were effectively unskilled day laborers. --At no point did Anthony ever come to check on the work. Clearly, Anthony/Hoffman contracted this project out, in an attempt to make quick cash off an unsuspecting customer. I called Anthony and told him to come look at the work. Originally, he was very combative and continually corrected the language I was using to describe the work his team did to my house (if the work looks like ..... it probably is). He tried to persuade me to let him come back and try again, but as he already dragged this process on for 2+ months and had his team at my house 5+ times, I was not interested. Given my dissatisfaction and the clear evidence that he had tried to scam me, he fully refunded my deposit and did not charge me for the work. I didn't want to write/post a review but given that Hoffman is still actively advertising their stair 'services', I felt it necessary to share my experience. p.s. the pictures hardly do justice to how poor the work really is.

This is our second experience with Hoffman Floor and Home which should tell you how satisfied we…read moreare with their work. They are fantastic from beginning to end. Tony, Anthony and Ed are very knowledgeable about the products and give realistic picture of how the project will go. They installed our Villa Borehsie flooring on the kitchen/living room level of home during a kitchen remodel. My wife loved for flooring so much that we brought the team back to put the same flooring down in our ground level family room. The install team was great. They worked clean and got the job done in the time that Anthony estimated it would take. I am glad we went with Hoffman floor and home for our flooring needs and expect to see them soon enough when we are ready to do the bedroom level of our home! Thanks guys!

The team was great! Floors look beautiful, the guys were efficient, Berti was very communicative…read moreand they left my house spotless.

Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

I can't recommend David highly enough. His work is meticulous. He is punctual, professional, and a…read moregenuinely nice person. He was the easiest contractor that we've ever dealt with. And the floors look amazing.

Major shoutout to David! I requested 5 quotes from other flooring companies in the Rockland area…read moreand he by far was the most competitive and was willing to work with my budget. He and his team redid my living room, stairs and 3 rooms in my home. He also removed and installed base molding. My floors needed a lot of TLC because the previous owners had carpet throughout the home for 25+ years. David made my floors look brand spanking new and I'm happy we were able to work with him. As a first time home owner you want to work with people you can trust and have you best interest at heart. I would use Unique Flooring 100x over if I could. Thanks again David!

This is how every contractor and job SHOULD go…read more Our 25yr old floor had a worn-through home store Rustoleum finish as well as black tire marks from a driveway seal coat that had gotten rained on. Looked awful, impossible to clean, old finish chunks flaking up all over. Requested quote through Home Advisor, and Glenn called within the hour. Showed up on time as promised. Quote was competitive with the other. Emailed written estimate next day. World Class had 14 reviews from very happy customers, so we signed on. Work scheduled for a few days later, crew showed up on time with Glenn. Old finish ground down with almost no dust. They had plastic and bungee cords to cover the few pieces we had to leave outside (generator, cabinet). Moisture barrier applied after sweep up and vacuum. Dries overnight. Meanwhile we pick the finish from about a dozen choices on card-sized chips. This "color" is achieved through flake that is used to smother the next day's coating of epoxy. Crew shows up next day, applies epoxy and eight buckets of the flake finish. Dries overnight. Final day, on time, to clear away flake not embedded and apply the non-skid clear topcoat. Two days later, drive on to the amazing and easy to are for garage floor! Absolutely outstanding every step of the way.

Glenn Cavada and his staff have been amazing. I hired Glenn at World Class to epoxy my garage…read morefloor and repair and paint the walls. Glenn and his staff not only did an amazing job on my garage but were reliable, showed up when promised, detail oriented and efficient. His staff have all been working for Glenn for several years, some for over 20, which says a lot to me. The results are the proof. I strongly recommend World Class Interiors/Epoxy Flooring.

I can not say enough about this family business . Kurt , one of the owners, goal is to make his…read morecustomers happy . They have amazing selection , fair prices and the customer service is excellent. We had an issue and Kurt went out of his way to make it right and make us happy . Such a pleasure to deal with a business that really cares . Five star review / THUMBS UP -This is your place to shop for carpets and flooring . Thank you , Kurt ! Another satisfied customer! Alison

Wide selection, professional not pushy, installation team was prompt, polite and thorough. Would…read morehighly recommend and will use again for other flooring projects!

115 year old floors, mix of heart pine and Douglass fir in need of careful refinishing. Interviewed…read morefour refinishers/hardwood companies and it was immediately clear Dave's refinishing experience and wood species knowledge is heads and shoulders above anyone else's. He took the time to educate us about our floors, their current state and what had been done previously, what was "repairable" and what was not. We determined the floors on the first floor were refinish-able while upstairs required replacement. Dave suggested replacing the upstairs hallway now and doing the bedrooms later to save money. The new white oak was matched to the downstairs floor (different species) and antique staircase. Our refinished 115 year old floors stop people in their tracks -- they are stunning. Every single person who enters has commented on them. We could not be more pleased. Dave (and Travis) were a pleasure to work with, always detailed in explanation, quick to return phone calls or texts and always on time. Also, our floors were done in one week. The crew was very clean and there was very little dust for those concerned with it as we were. Compared to the competition, pricing is very fair to boot. We will have The Hardwood Floor Store back to do our upstairs bedrooms, matching them to the hallway they already competed in the next year or two. Stop looking, this is as good as it gets.

I have nothing but great things to say about this company. Dave, Travis, and James did an AMAZING…read morejob with refinishing our hardwood floors. I dont think I will ever forget walking into our home and seeing the final product- definitely took my breath away. Our home was built in 1928 so the hardwood floors needed some tlc, and The Hardwood Floor Store just brought the floors back to life. My husband and I are so happy and will recommend this company to anyone.

I Was searching high and low for carpet places that offered stairway runners at fair pricing.. I…read moregoogled rug places near me and came up with G Fried . Decided to stop in and to my happy surprise they have a wonderful display of options, including the bindings on the sales floor. I completely understood why it was not easy for many stores to offer this service.. one step further they offer in stock options which cuts the price in half, that is what makes them different. Everybody will give you stairway runner at full price of having to purchase a standard carpet, but they give you an opportunity to do that at a discounted price.! Loved the final outcome.

G. Fried has been my go to for all carpets for decades. Their products are top quality and service…read moreis impeccable. The sales people are knowledgeable and friendly. Installers are neat and respectful of walls and furniture. I always shop small businesses and G.Fried has earned their stellar reputation in our minds. Do not hesitate to do business here as you are guaranteed a great outcome.

Installed new oak flooring in my bedroom. Looks beautiful. Site was left clean. Work was…read moredone in a timely manner

From the owner: Refinish and install hardwood flooring, residential and commercial for the past 40 years. Dumont, NJread more

From my first phone call I knew I was speaking to a trusted company who knew what they were doing…read more Luke, the owner asked me questions to understand what I was looking for, how much I wanted to spend and gave me suggestions I never even considered based on my responses. I went to his store and he showed me what he thought I would want, again based on just our phone call and he was on point. He then came to schedule a home visit to measure it and then it was installed. The installers were professional, on time and did a fantastic job. The best part is that it was completely affordable. The entire experience was truly very enjoyable because I truly trusted them from the beginning. Thank you Luke and team for a really great job. It's almost like we have a new home. I would recommend Carpets 46 100%!!

Stay away. Poor quality hardwood flooring. Poor installation resulting in unsightly gaps, uneven…read moreplanks, creaking, and visible nails/staples. Owner blamed environmental factors none of which were explained as a possibility and never acknowledged that the installation was substandard. All of this resulted in great financial loss. Stay away.