We hired McCrackin's Mr. Chimney to install a remote ignition for our gas fireplace and to change…read morethe log set. Everyone was fabulous, from the staff who handle calls and scheduling, to the folks who performed the work and to Phil himself. We highly recommend this company!!

Excellent service and reliable repair work I Used this…read moreservice after trying a different "fly by night" chimney/fireplace repair company. Mr. Chimney was efficient and very professional. They didn't have the chimney cap I needed in stock but ordered one and returned a few days later and did a great job. I would certainly recommend them and also advise against any other companies saying they are chimney/fireplace repair services- or using similar names. Mr. Chimney is the one that you WANT to use !

We arrived on a weekday around 11:30am. The door was locked. I called the number I had and was told…read morethat they operate by appointment only. When I asked about fireplace insert displays, I was told that they don't have much on display and my best bet was the Regency website. So, what is the purpose of the location?

From the owner: We are open Monday through Friday from 730am to 330pm…read moreAppointments available after hours call set up an appointment We specialize in keeping our customers warm and cozy and saving them money on their heating bills Please feel free to call us with any questions about wood stoves, gas stoves, gas Fireplace inserts, Wood fireplace inserts, gas log sets, fireplace glass doors, prefab fireplaces and all hearth and Chimney accessories.

Its great to find a company that does good, honest work, and shows up on time. While I'd argue that…read morethis is a pretty low bar, so many times that's not the case. I give Chimney Sweepers a 5 star review because not only did they meet expectations, they also worked around my busy schedule to do the job in a pinch. Further, the work they did involved some construction, and I was super nervous about dust everywhere. Diego ensured that the team fully "tented" the area with plastic. When finished, they cleaned up perfectly. I was very impressed. I'd recommend them for jobs big and small. We intend to have them back for a basic sweep, for sure.

They are wonderful. They were clean, knowledgeable and friendly. I got a text telling me when…read morethey would be here, I did not have to wait hours at home. They did not try and sell me a new chimney liner or have me do unnecessary repairs. We discussed my upgrading my furnace. I have had rotten experiences with several other chimney cleaners over the years that I had not cleaned my chimney in 20 years. I will use them every year and if I ever need chimney or fireplace repairs I will call them.

Victor fixed an old damper for us. He was quick, courteous, and reliable. Will use him for…read morechimney services in the future!

Victor and his team are amazing!!! Timely responses; knowledgeable, professional, quality works…read more Highly recommend!

Priced out the fireplace extraordinaire 864 by me in Bellmore. The wait was 12 weeks for…read moreinstallation and there was a significant up charge for an elbow in the venting. Called NYC Fireplaces and spoke to Stephanie who was extremely polite, knowledgeable and helpful. The unit was $2000 less than it would have been from the Bellmore store. NYC fireplaces installed the unit in a week and a half and the install came out perfectly. Raphi meticulously cut the siding for the vent cap and the install came out perfectly. Would highly recommended the team at this store.

As a follow up to my own going dealings with Sal from NYC Fireplaces, Please see the attached email…read moreI just received today! I am going into month 3 of having a nonfunctioning, unuseable outdoor kitchen which still remains a half built shell on my back deck because Sal sold me a damaged, subpar outdoor kitchen which he refuses to provide any level of customer service! This business owner cares about one thing and one thing only... HIMSELF! He does not care what happens to you after your check or credit card clears! As seen in the attached image, Sal from NYC fireplaces has revoked even the smallest simplest gesture of customer service since I wrote a negative review! This man thinks his word is all that matters in this world and does not believe that actions speak louder than words! Another tit for tat expectation from a shotty self centered looser of a business owner! RUN RUN RUN from this company! Go to absolutely anyone else! This man is a thief. This man is a corrupt business owner. My credit card company says numerous people have opened claims against this man! Even the OEM manufacturer of the kitchen island has said they will be refusing to allow this man to represent their company moving forward! Do not fall for all his positive reviews! They are admitted friends who he has leveraged to boost his scores!

A number of years ago, I was given Angus Theriault & Sons Information to provide a quote for a…read moreslate roof repair. I found it to be fair & reasonable with their work being first rate and very professional. Recently, I had a tree fall on my house after a windstorm.They responded quickly and provided a fair and reasonable quote which was very well received by my insurance company-with their work being first rate and professional. I happily refer them to my friends & neighbors. Chuck R. (Larchmont, NY)

This company is great! They're honest, professional, do quality work & have reasonable prices…read more Highly recommend them.

I've used James Ball Chimney for a number of years. Mostly for my annual/bi-annual…read morefireplace/chimney sweeps. Just this past week Richie & Charlie needed to use some extra elbow grease and really work at the creosote build up I had after apparently burning bad wood this past winter. They were fantastic from start to finish. Clean, on-time, friendly & educational as well. They even inspected my wood pile and gave me some do's & don'ts going forward. 15 years ago James "Jimmy" installed a gas furnace liner. It's still working very well & with proper specs to what the furnace requires vs what was before. This was verified with my regular furnace guy as well. Thank again Jimmy and the crew!!!

James, Just want to tell you how professional, courteous and…read morefriendly your team of Richard and Charles was today. They inspected our chimney (including the steel liner they installed several years ago) and heating system. They gave me the peace of mind that we could use the fireplace for wood fires this winter. All was in good order. Thank you to your wonderful team. Elizabeth

One year later, fully satisfied with their work. Outside brickwork looks great and their is no…read morewater coming in through chimney. Thank you

I called Mr chimney as I need the fireplace in my vacant apt in white plains checked , clean ,…read moreinspection before a new tenant moves in and it can be dangerous to have a dirty clogged fireplace as I have been told . Called for an appointment on Thursday and Friday morning the chimney guy was at the apt ready to do his job. It took him about an hour for cleaning and inspection and he told me that the fireplace was not used much in the past and it just needed a good cleaning and lookover . Rate was reasonable and the advice he gave me for proper maintenance and care was very useful ..Was thinking about having the fireplace sealed up so I wouldn't have to deal with it anymore when the new tenant moves it but the chimney guy told me , it would be a shame to not have a fireplace especially during the winter time and a fireplace in a condo apt is rare and very cool , so fireplace stays put . Glad I called Mr chimney to give the fireplace a checkup . 4.5 stars on my yelp meter .

I recently decided to have a gas log effect fireplace installed in my living room…read more I was recommended by a friend to contact Victor at Westchester Fireplace to visit my home and suggest the types of product available. I chose a multi tier adjustable gas flame product with remote control, and the price quoted for the entire unit and installation was extremely competitive. The installation was completed speedily and efficiently by an experienced professional and I am very satisfied with my purchase.

Like many others have mentioned, I would advise not to do business with this Company. Here is my…read morestory. I called this morning at 9:30 AM and left a message that I was interested in a gas fireplace insert. Since I did not hear back for a couple of hours (which itself was a bad sign), I decided to visit the showroom. My mistake. When I arrived, the door was locked so I rang the doorbell which looked to have an intercom and a buzzer which would allow the door to be unlocked from inside or have someone say they were coming to let me in. I waited for a couple of minutes but I did not get a response. I rang again and again didn't get a response. I tried to open the door thinking the buzzer might be broken but that the door might have been unlocked. I looked at the signs and confirmed that the showroom was supposed to be open. At this point, I was thinking that I drove 20 minutes to the showroom only to find it was closed. After waiting for another couple of minutes, I tried ringing a third time. I thought I might have heard the intercom or the buzzer so I tried to open the door. All of a sudden, the door flew open and I was confronted by what can only be described as a deranged man with a face contorted by anger. He got up in my face yelling at me to "stop shaking my door." Before I could even get out a single word explaining to him that I had been waiting for 5 minutes and was a customer just trying to visit his showroom, he screamed at me to "get the f/k outta here." I actually thought he might get violent. The entire episode lasted for less than a minute. He actually did me a favor by yelling me at to leave. If you are reading this, you too should listen to him and never enter the store. After reading some of the online reviews, I'm assuming this person is Victor, who has been variously described as unreasonable, obnoxious, condescending and rude. I can only add that the person that confronted me was an angry, miserable person with psychological issues. I can't imagine the headaches someone would have if they did purchase anything from this Company and had to deal with this person.