Originally, I was very happy with the service from this "mom and pop" style shop. John and Ed were…read morevery helpful in steering me the correct carpet weave for the job. I made my ultimate decision based on the price per square foot that I was given in the store and then was told that the pricing I had was wrong, which it 100% was what I was told. This happens, I'm not upset with that. I'm disappointed with the attitude that I received after the fact, and instead of being able to work together the conversation became contentious. Huge bummer and will bring my business elsewhere.

These guys are nice to deal with, and give personal service. Most importantly, they stand behind…read moretheir installations. The owners are directly involved in the sale. I bought carpeting from them years ago when they were in another location. More recently I bought more carpet and a strip plank vinyl floor that was installed in an unheated sunroom, exposed to sun and cold... The vinyl ends became raised after less than a year. All I had to do is tell them about it. Port Chester Rug dealt with the manufacturer to get it replaced under warranty and provided the replacement labor. All the conversations were pleasant. Port Chester Rug definitely cares about customer satisfaction and I will do business with them again.

DO NOT, I REPEAT, DO NOT put any money down until they show up to do the job! they won't return…read morecalls, took my money and ran! I have repeatedly reached out over the course of the last few years to get back my deposit since NOBODY returns calls. Confirmed my deposit and material, etc. At the time of selection they encouraged me to put a $500 Deposit to hold pricing. Last time anyone did speak to me, they said they would need to see difference in price! Are you kidding me? Still waiting on my deposit. you may see them on "7 on your side". Jeanine in Bloomfield!

We had a very mixed, mostly poor, experience Floored at Home. We would not recommend this company,…read moreespecially if you have anything other than a very simple, straightforward project. Other than Tom, who came out for the quote, and the installation crew (on time and cleaned up after themselves), the management, professionalism and communication from this company was extremely disappointing. 10 months after the installation, the floor separated in the same place as previous (the entire reason they had to pull up the flooring "correct the issue" and reinstall). Our project manager and co owner, Paul, was horrible. Too much to type regarding him and our issues. He never returned calls, texts or emails regarding this or other issues. We had a little back and forth initially from Josh, the owner, but then radio silence. No one has come back to our home to see the issue and no talks of fixing it have taken place.

We couldn't be happier with the work done on our hardwood floors by Jay…read more From start to finish, he was professional, detail-oriented, and clearly took pride in his craftsmanship. The transformation is incredible--the floors look brand new, with a smooth, flawless finish that completely elevated the space.

Had two old parquet floors to be refinished with some repair. They did an excellent job! And the…read morerepair to the damaged part of the floor is seamless. They took their time to perfect the floor and gave it another life.

We hired Wood Vitalize to refresh our original, 1935 floors at our new-to-us house in Jackson…read moreHeights. We had originally been talking with a more "standard" flooring company. The first company told us that the floors were too old & worn and that the only way we could refresh them was to rip out the original floors and replace them with modern panels. We mentioned how sad we were to lose our original floorboards to a friend and they suggested we reach out to Adam at Wood Vitalize. I'm glad we did! Adam came to the house and, immediately after saying hello, got down on his hands and knees to give them a close look. He helped us to pick an option that would protect the floors and give them some new life, without sanding off the character they'd gotten over the last 90 years. He also helped ensure the rose inlay in the original floors wouldn't get destroyed with his process (other flooring companies had told it was unsaveable). Wood Vitalize's quote for the work was reasonable and they even replaced a few floorboards that had gone rotten underneath the radiator without charge (thanks again!). They were able to do all the floors in our 3/2 townhouse in one day (arrived on time, stayed late until it was done). I'm very pleased with their work and owe our friend who referred them a big thank you! So I'm passing it forward. If you've got floors with history and you want to keep them don't let someone talk you into ripping them out until you talk to Adam!

Adam and his team did a fantastic job on sanding and refinishing my wood floor. Adam was very…read moreefficient and he completed the entire project (over 1000 sq. feet) within 3 days. He removed all the nicks and scratches and made the floor look so smooth. Adam is very friendly and he communicates well with his customer . I'd highly recommend him for any wood floor project.

We have an oak floor in our house that had seen some serious neglect and had sustained a fair…read moreamount of damage over the years. The floor most recently was covered with wall to wall carpeting which also contributed to some deep spilled liquid staining. I had doubts that the floors could be resurrected. I had at first spoke to another flooring refinishing contractor, and we had not received any encouraging information and they where not willing to do anything but a standard sand and finish, and we were told that there would be many dark black stained areas that we would have to expect and accept! I then came across Floors by Liwaya on an Internet search and discovered they certainly appeared to have the experience to handle my project They promptly came to look at our project and gave us some very encouraging expectations, They also framed the outcomes we could expect on different options in there written proposal, which was submitted within one day. They used there many years of experience to bring my old abused floors back to life. On sections that were beyond repair they expertly fit in new oak boards and matched them up to perfection. along with reaching deep into there decades of experience to minimize cost while getting excellent results on some of the other damage. In addition to there Fantastic workmanship skills, They were Very Professional! Simply put, They Said What they Would Do! And Did Exactly what they Said! They finished the Job on time and Held to there Original Proposal! My experience in working with Floors By Liwaya was a Pleasure and the Outcome Exceeded my Expectations.

We had hardwood floors that previously had tiles over them. We had removed the tiles, but needed…read moresomeone to refinish floors and match them with our other floors. We asked for a quote through yelp and got a quick response. They were extremely professional and knowledgeable about what needed to be done. We could not ask for a better experience. If you are looking for hardwood floor professionals, search no more - choose Floors by Liwaya.

If you want an irreplaceable family heirloom hand carved and made by your Great Great Grandfather…read moreover 100 years ago ruined, get your carpet installed here. The item in question was a hand carved and glazed mirror in a hand carved wooden frame. It had been removed from the work areas and secured safely in a room not to be carpeted along with other breakables and with a closed door. The installers took it upon themselves to go into this closed room and move things around, apparently knocked the mirror over and/or knocked it against something sharp resulting in numerous chips. They had no business going into a closed door room, for any reason, without asking in the first place. And they never said anything about the damages. The way I found out was after they left, later that day, I went into that closed room and couldn't find the mirror. Finally I discovered it strewn on the bed and saw the damage that had been done. The next morning we went to the store and we were told "I'm sorry, Labor Management will be contacted and you'll hear from us later todsy". So far it has been 6 days and no contact. I do not really know what can be done. As nothing on earth, nor any amount of money can replace this treasured family heirloom, which had survived over 100 years unscathed, needlessly ruined. By the way, the carpet looks wonderful, but will unfortunately always be a reminder of our ruined hand crafted irreplaceable family heirloom.

Was helpful in the store when discussing wood flooring options but then absolutely no follow-up…read moredespite two phone calls asking for pricing and to move forward. No problem, I'll just spend my money elsewhere.

These guys are AMAZING. I called 8 floor refinishing places in Westchester -- not only did they…read morecome in the cheapest, but when I told them I wanted a light, bleached look, they immediately knew what I was talking about. Many well-established places actually didn't, much to my surprise. Other places offered to bleach my yellow oak, which is very toxic, forbidden in many apartment buildings, and not necessary if you know what products to use. I sent pics of what I wanted; the guys came in & made 2 swatches on my floor. It was easy to pick the swatch, and my new floors look amazing. My kitchen is a different wood -- red oak -- and the guys treated it differently to make the 2 look more similar in the end. Thiago, the owner, is super kind & available to respond to questions. Office staff is polite, punctual and very helpful. Overall, I recommend them enthusiastically.

Eagle Flooring did a great job refinishing my floor in my Bedroom that hadn't been treated in 60…read moreyear! They were punctual, professional and very easy to work with!

I simply had to write a review for Creation Hardwood Flooring Specialist, Portchester, and tell…read moreeveryone how wonderful Fabio and Marcio have been. They plan All from the beginning to the end and my Oak new flooring have finish up in no time. I have been so impressed with their professionalism, incredibly hard work and their attention to detail, excellent communication and their concern about customers get what they desire. I highly recommended this flooring company for any new project, and I am grateful to them! My new floor is looking amazing, and I could not be more pleased!

Project completed. Floorcraft did a fabulous job. Picked up my wool rugs. Cleaned them and…read morereturned and installed My rugs look fabulous. They took great care of them. I'm so pleased. Thank you

Everything went well as it always does. We've been working with Sal and a nicer and more…read moreknowledgeable person you won't meet. Sal from Floorcraft took the measurements and my shades were delivered just when Sal said they would be. Installation was great as are their products. If you need Carpet, Window Treatments or just good advice I'd visit or call Floorcraft.

They showed up on time and were professional and efficient. They removed wall to wall carpeting in…read moremy mother's bedroom. It was very old carpeting so a lot of the cushioning/padding that was underneath was stuck to the floor as well so they made sure all of that was scraped up without damaging the wooden flooring below. I just had to do some mild cleaning the following day to remove dark spots and they gave advice how to get that up. They did a excellent job! They cleaned up everything and took the carpet and scraps downstairs to the recycle area.

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.