I have never bothered to ever write an online review, but my experience with J&S was so superior from start to finish that I had to help spread the news. I had a hard time choosing between several viable options that my decorator helped me to find because they were all so attractive, but I am beyond pleased with the 2 that I purchased. I ended up going with just 2 good value selections, but I am astounded at the results. J&S uses such high quality carpet padding and their installation crews are so thorough and conscientious that my good value options turned out more like top of the line choices! Furthermore, the customer service from beginning to end was also so prompt and courteous that I felt like a VIP even though it was my very first time shopping here. Dawn and her installation crews were so professional that it was almost too good to be true. One of my choices was able to be installed immediately, but I had to wait on the other because it was a special order. However Dawn kept me abreast of the status of my order and promptly set up delivery and installation upon its arrival. I truly could not be more delighted as both choices exceeded my expectations as far as product quality and the installation process. I'm just sorry that I don't have more flooring to purchase at this time. But when I do, I will certainly put J&S at the top of my list based upon my experience. This place is SUCH a find!!! read more

In our search for a dining room rug, we decided to visit J&S in Morristown because we were told they had a large selection of quality rugs. Not only did they have a wide variety of beautiful carpets, the decorator/salesperson was friendly, courteous, and knowledgeable. Sam discussed country of origin, product quality, and price with absolutely no sales pressure. Because my purchase was going to be a long term investment as well as a work of art, I did quite a bit of research and comparison. The more I learned and saw, the more I was sure that J&S was the company with which I would deal. Our handmade wool rug was delivered within days by Orlando and Chris. It was laid carefully with respect to my home and furniture. Even when I thought it was fine, they continued to position and smooth my carpet until it was perfect. After replacing the table and chairs, the room had a beautiful new focal point. We had a wonderful experience from start to finish and would recommend this store, with their excellent staff, to anyone who is interested in making an informed rug purchase. KEM. Wayne, NJ read more

I've purchased rugs, carpeting, and stair runners several times over the years from J&S and have always been very satisfied with their broad range of offerings as well as their knowledge -- I highly recommend checking out their remnant room! I recently used them to strip our hardwood floors and re-stain them a darker color and was very impressed with their work. Their estimate was thorough and accurate; they moved heavy furniture with care and know-how; and they were very professional on the job -- the floors look beautiful! This was an over-due project because I was dreading the mess and upheaval, but all went seamlessly. We called them back a few months later after we ripped out some built-in cabinetry only to discover that the floors underneath were unfinished. Balthazar from J&S came back and did a great job patching, sanding, weaving in and staining the new flooring. You could never tell the floor had been patched -- he did excellent work! read more

A friend of ours recommended Sima and J&S. From the moment we called the store, Sima called us back right away and scheduled a consult. She came exactly when she said she would and offered us great advice for our house. As we were looking for a runner she matched our style and respected our budget. My wife went to the shop and picked out a carpet on Tuesday - Sima had it installed on Friday. The installers were incredible. They arrived early and finished a 2 day job is a single long day. They literally NEVER stopped working. We absolutely recommend J&S as we had such an incredible experience! read more

As a designer, I've been working with this company for more than 25 years. Their service is superlative. They are knowledgeable, and importantly for my business, they are consistently on trend with emerging styles in their massive selection. There's rarely been a problem, but when the odd snafu occurs, they address it immediately. Pricing is fair, and delivery is excellent. My clients are always happy with our J&S purchases. As well, Sima and Javid have created a friendly and welcoming culture in the showroom. I deal with many. many vendors...this one is top notch. read more

I've been a customer of J&S for years- working with them has always been a pleasure! Most recently, I worked with Sima, Javid, and Jonathan to find a perfect carpet for our kids playroom. Their advice was extremely helpful: they helped me pick a carpet that was my style and fit with the rest of the house, but also functional based on the space (not showing much dirt for a kids playroom, will hold up well, etc). This personal element is something I like most about J&S - and why I would recommend the company to anyone that needs any type of carpeting! read more

Can not express my gratitude for the expediency and professionalism of which Sima handled my issue with. I have a beautiful antique oriental rug that has sat on a horrible piece of padding for years. I knew it needed replacing however, I just kept making excuses because I didn't want to have to move the piano and grandfather clock that also resided on this rug. Sima put in place a team of wonderful guys who came and rolled, replaced, moved and cleaned up with out a hitch! Thank you J&S floor design. Thank you Sima read more

We've bought carpet and flooring from J&S for both residential and commercial use. Buying local is important to us and J&S, family owned and run, is both local and wonderful. We've enjoyed every interaction at their showroom and have been happy with our installations. Our salesman, Ed Lawson, has been in the business for years and is as knowledgeable about carpet and flooring as they come. He patiently worked with us until we found the best quality and fit for our budget. read more

In a safe and socially distanced way, J&S helped direct our young daughter away from her initial vision and towards a beautiful rug for her bedroom that she loves - and we adults love too! At the same time, we updated our bedroom to super-soft carpet that feels amazing on our feet. Everyone there is SO nice and extremely knowledgeable. Delivery and installation were easy and quicker than we expected during Covid. We would definitely return in the future! read more

Fabulous experience with J&S. As we know, the installation is key. This was an area rug for my living room. The install involved furniture placement, rug straightening, figuring out the best rug angle, cutting the padding correctly, etc. The team who did the install were tremendously courteous and professional. They measured and checked and rechecked everything, it wasn't just roll out the rug and off they go. Would highly recommend. read more

Sima has been nothing but wonderful. I have bought several area rugs from her. My front entrance rug was in need of a cleaning and the binding was starting to come undone. We dropped the rug off and she called to tell me it wasn't worth it to repair and clean she helped come up with a replacement option right away. She was honest and respectful. I would and will absolutely go back to them in the future! read more

Sima is an outstanding professional. We have worked with her for many years and have never been disappointed. She is extremely knowledgeable and easy to work with. Her suggestions are extremely valuable. When one of our carpets did not come in as expected, she did not hesitate to take it back and come up with other suggestions. It was an absolute pleasure dealing with her and her team at J & S. read more

What a wonderful team and crew! From beginning to end, J&S was very helpful, informative, and truly professional. They were quick to install and were very clean and efficient. I highly recommend them to anyone looking for any job of carpeting, big or small! Thanks Jonathan! ~The Spencer Family Stair runner: https://www.instagram.com/p/Begr1Idh8Hb/?hl=en&taken-by=prayforlevi read more

Great experience from start to finish. I worked with Valerie who is very knowledgeable and patient with a great sense of style. Friendly, smooth and timely process from ordering to measuring to installation. End result is perfect and beautiful stair runner! read more

What a wonderful experience! We went in without direction and J&S staff were helpful in understanding our needs and narrowing the selection. So knowledgeable about all aspects from origin to care. read more

Great experience working with them. Great customer service. Good advice, followed up on it quickly, got the job done, and i am left with quality carpeting around me house that i very much enjoy. read more

Sima and the J&S staff always do a phenomenal job helping us pick carpets. Bought 4 rugs a few weeks ago and it was quick and easy. Love the new rugs. Very high quality and excellent service. read more

The selection is better than any other store I have been in. I worked with Sima, she is so knowledgeable and great! The service is amazing and they make you feel like family. read more