Excellent experience working with Floor Expo. Jimmy and Mike are very knowledgeable, patient, and…read morehelpful. They were fast to answer questions, considerate of my budget, and the install was smooth and easy. Great guys! Huge selection at store, too. I wouldn't go anywhere else!

Shady business practices and the salesperson Oscar lied about floor cleaning saying it was included…read morewhen we went in the first time than wanting to charge $50. When I called back he insisted this was the price and HUNG UP on me.. No way to treat customers. STAY AWAY

Shortly after moving into our home 30 years ago, we experienced a rainstorm both outside and inside…read moreour house. My mom had gotten a new roof a few years prior and I asked her who installed her roof. Without hesitation, she recommended Woodbridge Builders. They quickly responded to this damsel in distress and did an amazing job replacing our double roof. The roof never gave us a problem in 30 years! When we decided to replace our roof, based on age alone, we were so pleased that Woodbridge Builders was still in business. Fortunately, the next generation, Bill Kaczynski Jr., maintained the professionalism, work ethic and expertise I was so pleased with back then. I can't sing the praises of Bill, the crew, workmanship, and amazing attitude of everyone enough. The work was done timely and professionally,. My neighbors were in awe watching the process. The crew had a great deal of respect for my property. The clean up was so good that if I didn't know better I would say that no one had been on the premises, of course except for the amazing roof, gutters, and leaders that were installed. They even used a magnet on the driveway to retrieve any loose nails. It's been a really good experience. I highly recommend Woodbridge Builders.

Nice guys, but sadly their communication skills are horrible. Cabinet door we infrequently use is…read morehanging off (and w/ how much $$$ our lil kitchen was, we are sure to be cautious). It's been almost 2.5 yrs since completion and we STILL can't get them to finish replacing the multiple lower cabinet doors that were severely scratched upon installation.

I hired Bob Sidoti Floors to refinish my hardwood floors that haven't been refinished since I built…read moremy house 31 years ago. A few things to note: 1) His website is excellent and has a ton of useful info. 2) His method is dustless and was the only dustless refinisher I could find that serves my area. 3) His price was by far the best of the 4 different companies that quoted the job. 4) His crew were very careful, meticulous and did an excellent job. I give Bob 5 stars for both quality and price.

Total jerk. Jacked me around for over a week and then didn't show up for the job. Learned later…read morethat his guys didn't want to do the job because I asked them to try their best to match the finish of the risers below the treads that they would be refinishing. They wouldn't take the trouble to try to match the finish. And they wouldn't both to tell me they wouldn't show up on the appointed day.

While we have had good experiences with Doug's Rug before, our most recent installation has been…read morenothing but frustrating. The caret pad we specified and were quoted was replaced with a lower grade pad with a less comprehensive warranty. Within 3 months of installation the seams are showing and edges of the carpet that interface with other flooring are failing. We have called multiple times to have Doug's come out to inspect and repair. They do not return calls and when we do reach them they give vague promises to schedule a visit. Over 5 months later nothing. This is in stark contrast to the irritating persistence of the woman who runs the showroom , schedules and collects payment. In our opinion, she is unrelenting and irritating when collecting money during the deposit and installation, and unreachable when there is a problem. After multiple broken promises to fix the issues we've experienced, we recently visited the showroom in Flanders. The state of the store says everything. It is a catastrophe. Messy, unwelcoming and dirty with the woman mentioned before ensconced at a messy desk in the rear not even deigning to greet a customer walking through the front door, but rather staring with an irritated "why are you bothering me" look until we engaged her. Even the face to face promise made to fix remains broken a month later. No follow up, nothing At this time we recommend avoiding Doug's Rugs at all costs. This is a huge disappointment as we strive to support small local businesses whenever we have a choice.

We have used Dougs rugs for about the past 25 years for multiple jobs. Doug and Nancy are great…read more Very attentive and helpful. We always get good pricing and quick installation.

They are the best! You may pay a little extra, but it is so worth it. The carpets and rugs are…read morebeautiful and exciting! If you go to the Morristown NJ showroom, make sure to see Stacie in the fabric and wallpaper showroom to order amazing designs and patterns that you can be used in your projects.

We had a wonderful experience with J&S. Steven was our salesperson and he was very helpful and…read morepatient. He knew his stuff. He was not pushy at all and made excellent recommendations. We were lucky enough to get the work done just days after making the purchase. Kevin did the installation. We had a carpet runner put on 2 sets of stairs. He was a true artist and absolutely immaculate in his work. All of the patterns matched up perfectly on each step. We are so happy with the work and the price (we got 2 quotes and J&S was cheaper by $200). Thank you!

Two years ago we had a carpet laid in our master bedroom. Cleaning people vacuumed and suddenly it…read morepopped up in two places. I called Cramer and they told me we just needed a tightening. Came within a few days - NO CHARGE!! So few companies stand behind their product like this one, we were very impressed.

We've used Cramer's twice for our home - once to refinish our floors and the second to lay…read morekitchen's floor and hallway carpet. From beginning to end they are completely reliable, professional, and good guides in a complex process. The selection of flooring and carpet is more than sufficient for the curious homeowner, and you get good practical advice to avoid overspending. Wouldn't go anywhere else. - Andrew Apter

Great to work with, outstanding service. I wouldn't hesitate to recommend them for any carpet/rug…read morecleaning job. Thanks!

Please avoid using Bedrosian at any cost. I dropped off a rug that had bad staining. I knew the…read morestains would not come out completely, but I was assured they would at least sanitize it. I picked up the rug a few weeks later (knowing the stains would still be present which I was okay with) and it had a white grainy substance embedded into the fibers as well as larvae. My best assumption is that the grainy substance is the dry cleaning chemicals they used. The larvae? No clue what they are. The rug was infested. I tried vacuuming the larvae and the powdery substance out which resulted in holes. The rug was destroyed and I had to throw it out. Upon throwing it out, I saw the tag Bedrosian attached and the measurements were completely off by more than a foot both length and width wise. Seriously? They can't even pay enough attention to measure a rug correctly? Go ANYWHERE other than here.

tl;dr Go to Cove if you want to be talked down to, dismissed, and belittled. Go elsewhere if you…read morewant great service, a business that cares about their customers, and an organization that tries to meet their customers' goals. I had spoken with Ron on the phone and indicated our priorities to him by phone: to be able to move quickly in the selection process, cover 2,000 sq ft, and do it within a reasonable budget. I even followed up with photos via email, so we could move faster in the process. When we came into the store though (at the agreed upon time, although Ron repeatedly told me I didn't need an appt), Ron was not immediately available and then, when we did start speaking with him: - he talked about cost as something you had to make "palatable" (as if the concept of a budget is unreasonable or distasteful) - we had to actually ask him to show us around the store because he was very focused on showing us only the most expensive vinyl -- which then turned out to not be applicable b/c it didn't come in stair treads. When discussing the fact that the vinyl would be for a basement, he should have asked about the entry to the basement and guided us appropriately to feasible options. - someone else arrived to talk to Ron while we were there and he simply dismissed us, telling us that it would take multiple visits to make a decision, despite us being very clear about our time sensitivity. - he refused to explain how the pricing would work while we were there, and what components would make up the total - he never said "bye", "thanks", or even "have a nice weekend" to us when we left after 1 hr in the store We were very frustrated when we left, given Ron's dismissal and his inability to understand and help us achieve our goals, and I called later in the day and spoke with Donna. Donna said she was leaving for the night and would call me back Monday or Tuesday and would also set us us with an additional sales rep, Doug. Well... Donna never called me back. And Doug was as incompetent as Ron, extremely unresponsive (again, despite our time pressure), and just grossly smarmy with my husband (when my husband returned some samples) -- read: used car salesman vibe, not genuine interest. After 1 week post-measurements, Doug let us know he had a quote for us (which he never provided in writing) and said it was for three bedrooms. When I asked about the fourth bedroom, he said he'd have to call me back and then when he did (several hours later)... the price suddenly went up a few thousand dollars. He misread their own measurements, quoted us incorrectly the first time, and didn't even include the full extent of the costs at that point (plus still no calculation for stairs). When I let Doug know that we had received a quote elsewhere for similar quality products for several thousand dollars less overall, he refused to believe it, and told me I should bring those samples in so he could explain to me how they were lesser quality. He also asked if my other quote (despite me saying it was from a local company) was from Home Depot -- as if Home Depot was obviously lesser than their options (irrespective of the option selected). When I told him it wasn't Home Depot and was, in fact, another small local business, he flat out refused to believe that was the case. I tried to give them one more chance though and asked that, if they wanted the business, to look for options similar in style to what we had picked at Cove and propose something that might be more cost competitive. I suggested that we'd come back in and could review what he found together. After numerous days, he didn't respond so I sent an email summarizing our discussion. Ultimately though, he decided we weren't worth his time (because who should actually work to understand their customers' goals and help meet them?) and wished us luck with our "project". No, Doug, Donna, and Ron -- good luck to you. You need the luck more. I've found a great local flooring company that actually wants our business and your disinterest in working with us led us right to them. Update following the owner's response to my review: It does not shock me that the owner is trying to discredit my review by placing blame back on me (a move, where I'm living, etc.). None of those explain why Cove treated us poorly and refused to work with us, and are just a distraction from the core of the issue -- Cove is not interested in understanding customer needs and aligning to them in service of being able to successfully transact a deal. They also mention in the review below that they intended to show us alternate products, but that is a lie (and was already disproven in my original review) -- I had to ask for alternate products to be shown to us via phone, then via email, and ultimately received a reply from them wishing us "luck" with our project and dismissing the opportunity to do business together. They never prepared any additional products to show us, despite multiple requests.

I went to Cove to look at carpets awhile ago, and got very little help from the employee who was…read moreworking that day. They gave samples to take home, and when I returned them, I asked to be contacted so we could discuss next steps. I got no response. A week ago, I contacted Cove again and asked that I get a call back to discuss carpeting options. My call was never returned. I'm rather appalled that Cove seems so disinterested in potential new business. I will look elsewhere.