My visit today was pleasant. There is a parking lot behind this location and when you purchase something get a 90 minute validation. The location is fairly busy on Sundays and we arrived after 12 so pickings were slim (many bagels were sold out). That being my son and I enjoyed are visit as we usually do. Einstein can get pricey but if you sign up for their rewards program you can enjoy many perks. For example, we used a bogo for breakfast sandwiches. I'd recommend coming early and being prepared to wait about 10 minutes or less in line. There is also a nice seating area outside the location, just be cautious of the pigeons that walk around looking for scraps. They can get a little to close and are unbothered by people trying to wave them away lol read more

Einstein Bros. Bagels - Bagels Near Me - Pasadena, California

Love the service! The staff here is always really fast even when there is a super long line. I've never waited more than 5 min for my food! I usually order the Nova Lox bagel open face on a Asiago bagel. It's simple and gets the job done. They also have the option for a side with your sandwich, the potato salad is delicious and made in house( it contains dill). They have lots of options for coffee and if they don't have enough for you this location is attached to a Petes Coffee which I'm sure will cure your caffeine craving! The parking here is great! They have a decent size private lot behind the building and they validate with the stamp at the register. There is also street parking on Lake. read more

Einstein Bros. Bagels - Bagels Near Me - Pasadena, California

7 am on Friday i was told I could not get a box of bagels because they didn't have enough even though I saw boxes of bagels behind the counter. Then I asked for 12 bagels and was denied that too because they were open for another 8 hours. I was finally and reluctantly rudely (with a huff, eye rolling and a shove) given 6 bagels. There were PLENTY of bagels in the glass and would not have been a major catastrophe if I was given 6 more bagels for my account. I couldn't get bagels at 7 am so there would be enough for that one person who MIGHT come in at 2 to get an afternoon snack??!! Seriously!!?! That is ridiculous, stupid and horrible customer service! I am a pharma rep and get bagels daily for my accounts, you all are rude, racist and disrespectful and you just lot thousands of dollars from me and my coworkers! read more

At first, I didn't understand why this location has so many terrible reviews. Now that I've gone a few times, I get it. They keep getting my online orders wrong and have never once apologized for making me wait while they fix it or thanked me for being patient. Stacey is particularly rude. She was literally arguing with me when I pointed out my order was missing an item. She kept denying my order was incomplete until I asked her to check. As soon as my Einstein store credits run out, I'm going exclusively to Panera for my bagels. read more

Lubbie the manager has THE WORST attitude- great way to start the day. Learn how to treat your customers with respect.

Asked for a toasted bagel. After waiting 15 minutes it was not even toasted. It was not as if it got cold. The bagel simply wasn't toasted.

While Los Angeles isn't famous for bagels, Einstein bros comes very close to exceptional. I live in highland park so this is the closest location for me, when it comes to picking up bagels for work. There is a parking lot as well as street parking and it's pretty chill in the mornings. I normally pick up around 6-630am, so I'm pretty much in and out. They've never had a mistake on my order and I normally order six different breakfast sandwiches. I'm a vegetarian and while they only have one specific veggie option, it's pretty tasty. Their bagels are always fresh and their staff is friendly. They also have great deals on their bagel boxes. read more

Can't go wrong with Einstein's. Their bagels are super soft and fresh and I love all their cream cheeses. Even their breakfast sandwiches and mini pastries are delish! If you haven't tried it yet....you should definitely try. You will not be disappointed read more

This place opens at 5am! Great outdoor seating. Free coffee ! Iced or decaf if download the app ! Just go under drinks and you will see it. Rewards is worth it. On Monday's $7 for 13 bagels! Hey! #treatyoself read more

Einstein Bros. Bagels - Outside seating area sunrise - Bagels Near Me - Pasadena, California

Einstein's is one of my favorite places for a quick breakfast! The staff members at this location have always been very warm, friendly, and courteous! I have tried their Nova Lox bagel before, which is absolutely delicious!! A few days ago, I got one of their signature bagel selections: a cranberry bagel, and I chose to have strawberry cream cheese! I have to admit that their coffee is just ok. But their bagels, cream cheese selections, and their egg sandwiches are awesome!! And I love how their food selections are very affordable, and not overpriced like the food and snack options in Starbucks and in other high-priced coffee places! Einstein's also has special bagel deals (such as on Mondays) in which you can purchase a big box of bagels for a very reasonable price! I have bought these special deals at least a couple of times for my co-workers! And they absolutely have loved the bagels and the cream cheese that I have brought to work! read more

Einstein Bros. Bagels - My yummy and delicious cranberry bagel with strawberry cream cheese!! - Bagels Near Me - Pasadena, California

These bagels are below average. If you can go to a local place instead of this chain I highly recommend going elsewhere. Also I specifically called to order an Asiago bagel with plain cream cheese and lox and instead they gave me their nova lox sandwich with capers, onions and tomatoes. Unfortunately I didn't realize until I went home and I had to pick off all the other ingredients which made the cream cheese taste like onions. Yuck! Very disappointing experience. read more

Einstein Bros. Bagels= the McDonalds of Bagels. Except McDonalds is faster. If you are in a rush DO NOT come here. I recommend ordering ahead if you are in a rush. I got the Sante Fe bagel the sauce is what saved it the egg reminded me of a McDonald's mcmuffin. My bf got turkey sausage and cheddar bagel and it was so dry. Overall not great but not terrible. You get what you pay for. The inside looks like typical bagel shop read more

Disappointed to say the least. The selection choices were grim. Not sure how this pandemic affects the ability to stay stocked up. When I asked the young lady at the counter, she didn't have an answer. Just poor planning. Not very generous with their portions here, including the cream cheese. Literally had about a tablespoon of cream cheese on each side of my bagel. Also, stop cross contaminating the bagel. Nothing worse than eating an apple bagel and tasting onion or some other hard flavor. Yuck. Come in folks. Quality overall was blah. read more

Einstein Bros. Bagels - Where's the cream cheese?? Is cream cheese a hard commodity they have nowadays? - Bagels Near Me - Pasadena, California

Sure, parking sucks and there's usually a massive line. But oh my LORD am I hopelessly addicted to their farmhouse breakfast sandwich. If you're a breakfast sandwich fiend such as myself, and you haven't tried the farmhouse, go get one now and you can thank me later. read more

Their customer service needs work. The lady who took my order didn't put in that I also ordered a iced chai latte so when I got to the register she made it seem so difficult for her to add the latte on, even though that totally isn't my fault that the first person forgot. Then I said "I wanted a medium latte" she put a large but I corrected her. My friend got the same order as me, the green chile bagel but it came out 10 minutes after mine did while everyone else who was after us got their orders. When she finally got her order they forgot the turkey sausage that goes in it and the presentation was so sloppy (see the picture below) It was my first time here and I'm definitely not coming back because it doesn't seem like they care about our business anyways + the bagel sandwich wasn't that great either read more

Einstein Bros. Bagels - Bagels Near Me - Pasadena, California

Delicious bagels, fresh and hot, for about $1 a piece. Come in on a Monday and you can get a dozen for $6! I personally love the blueberry and cinnamon raisin the best. I like to get the 6-pack bagels with a spread (Strawberry is my fav) and toast it back home. They have a private parking lot, which is free- just don't forget to validate it before you leave. read more

Einstein Bros. Bagels - My blueberry bagel- brought it home and place PB on one and their strawberry cream cheese on the other! - Bagels Near Me - Pasadena, California

I love their Lox Bagels! It's a definite go to when i'm on the run & need a quick bite to eat

So disappointed. Not only does my bagel have no cream cheese or avocado on one half, but they forgot about my cold brew. The drink station as a whole is a mess and every time I have gone to this location they have forgotten about my drink and I had to ask. read more

Einstein Bros. Bagels - Bagels Near Me - Pasadena, California

Overheard the manager today tell her employee she can't go home even though the poor girl was obviously very ill. If someone is sick, I don't want them handling my food. I'll be contacting the health department. read more

Way back when Einstein was joined with Noah''s Bagels, thinks were good. I could go to either, and there was this reciprocity. However, things have changed, and each is an individual, and acts solely independent. No more sharing, contrary to sandbox rules and marriage; oh well... The bagels at Einstein are not as soft as Noah's, which is a difference only you can discern, as each person has their own opinion on a great bagel. Judging from the lines this past Sunday morning, Einstein is a clear winner, as I've never seen such lines before. It is true, these bagels are more "New Yorkish", and has a little more firmness with the bagel. I'll be noshing here more frequently, as Noah's os located more in the South Bay and West side. read more

Einstein Bros. Bagels - Lox and bagels are the best! - Bagels Near Me - Pasadena, California

This place is consistent, fast, and efficient. Bagels are great too! Their app is terrific. AND open at 5am! It helps make for a great morning. Order on the app, swoop in a few minutes later, and you've got a bag of morning bliss, when all else is dark. And this location is very peaceful. There is something so very zen about it. Lots of greenery, Pasadena Parrots feasting and singing in the trees above. read more

Einstein Bros. Bagels - Beautiful parrots above in Einstein's parking lot. - Bagels Near Me - Pasadena, California

Good customer service,good assortment of bagels clean and relaxing environment,curbside pickup.

This is one of the quaintest Einstein Bagels I've gone to. I love that they validate parking so that you can run in and out. I was quickly served and picked up two boxes of bagels for the office. EVERY ONE LOVED THEM!! They were perfect to take that morning edge of hunger off. read more

So the service was good. But the actual bagel could be more fresh. Especially when they charge SO much for it. It's like New York prices right here in LA. Doesnt make sense. Good service or probably 1 star. read more

Free bagel for my birthday - sign up. Got a signature sandwich which was the FARMHOUSE $5.69 which is pricy for a breakfast sammy. It was good but boy was it greasy and more unhealthy than i thought it would be. Cheese hidden under cream cheese, ham, bacon and egg on a savory bagel. Too rich and heavy but I still ate it all! The problem was mainly the Oregon Chai Tea Latte (medium, iced) $3 or so. It was iced milk with sugar. It barely had any chai flavor. A major miss. Lines are long in the morning. Forget about grab and go because they do not have enough workers in the morning. read more

Everything bagel with turkey sausage egg and cheese! Just what the doctor ordered. Spot on. Great service. I'll be back! Thanks read more

Einstein Bros. Bagels - Everything bagel with turkey sausage egg and cheese! - Bagels Near Me - Pasadena, California

Just don't bother. Horrible customer service. Deleted app and never going again after waiting 45 minutes for two bagels, topped off with a snarky attitude by the guy at the door who didn't seem to care. Several other people there had the same problem. Go across the street to Winchell's. read more

searched gluten free and oddly Einstein Brothers popped up! I was delighted- I've been eating Einstein B since it was Bagel n' Bagel and was so excited for g/f EB bagels! Image my dismay when I learned their marketing algorithms actually target "gluten free"but don't serve it. so... be safe, fellow celiacs- stay away, and this is a great meta lessen in marketing in the 21sr centeury - say so is all.... tangible/actionable optional read more

The worst customer service ever! I tried to phone in my order because there is always a ridiculous long line and guess what?! They forgot that I was on the phone! 10 minutes of holding is unnecessary...I'm sure it would have gone longer but I decided to hang up at the 10 min mark. I couldn't take it any longer. They should designate someone to take phone orders and they should also have a take out order line at their shop so people giving me dirty looks won't think I'm cutting straight in when all I need to do is go to the register and pay my phone order bill. They are so unorganized! Get it together guys!!!! read more

Einstein Bros. Bagels - 10 mins on hold just to place one bagel order...really?!? I would've only taken less than a minute to take my order....smh! - Bagels Near Me - Pasadena, California

Wanted cheese bacon egg sandwich and came out with no bacon and cheese and i was late for school so i couldnt do anything about it. So if you order here please double check whats inside. They are nutorious for forgetting ingredients in your order thank you! P.S I ordered here about 3 times and all those three times have one or two missing ingredients read more

I oddly find the hole in the bagel an important aspect for me. The specialty bagels to not have holes. But i still go back. The egg sandwiches seem a little skimpy to me but the chicken salad sandwich was delicious. It has cranberries and chicken and other crunchy bits. They offer it on a multi grain roll but I was offered to change it to a bagel. I wanted to try it on the roll withoit modifying it but when I asked her she said always go with a bagel.. You are at a bagel shop. Right she was. I don't think I'll ever OPT out of getting it on a bagel ever again. Warning, do not drink the water from the spigot, it taste horrible. read more

My favorite place to go to for breakfast when I'm craving some bagel sandwiches (esp. Nova Lox)! The first time I've ever tried Einstein's was when I was in Vegas. My cousin who lives there told us to check it out. It did not disappoint. We were saddened that we were only able to find an Einstein Bros Bagel in Vegas and decided to stop by once more before we hit the road back to LA. Sure enough, I decided to Yelp an Einstein back home and I found out we had multiple locations near home! I was ecstatic. LOCATION: Little plaza on Lake Ave. with their own private parking lot. Do not pay for parking as they do validation. So don't forget to ask the cashier to validate your parking ticket when you pay them a visit. Be aware that you only get free parking for 90 minutes. Parking wasn't too bad for lunch time on a weekday, there were plenty. I love that it's right next to a CVS and a Pete's coffee; you can get some coffee and do some shopping if you please. SERVICE: The employees were nice at this location. Food was ready for us with adequate timing. We had to wait a little for our Berry smoothie but that was fine with us. FOOD: This is what I love about Einstein! They have so many different types of bagels for you to choose from it's insane! I personally love the "Everything" bagel or the "Garlic" bagel with my Nova Lox. Unfortunately one time when I paid them a visit, they were out of my garlic bagel. Their Berry smoothie is so refreshing, it pairs great with a bagel. I'm not a big fan of their iced coffee but definitely their frozen ones.The Hazelnut Vanilla frozen one is my favorite. ENVIRONMENT: There are a couple of seating inside the restaurant and there are outdoor seating as well. It's a bit colder inside. Therefore, for those who don't tolerate the cold so much, I recommend sitting outside if it's a nice sunny and breezy day. Overall, 4/5 stars for this place! I wish it was a bit closer to home but I'll be back when I'm craving some bagels for breakfast. read more

This is great place for bagels, sandwiches and coffee. Friendly staff, efficient service and delicious food and drinks.

As I went inside the girl taking the order seemed pretty rushed... even the way she said 1 egg or 2 ?? Without any type of enthusiasm..I could tell she didn't want to be there... I mean I have worked in customer service for years in the past and i know how it is... so I will have to give it another try.. the guy at the register was pretty nice ... pretty expensive for a not so good bagel.. honestly I've had better at a mom's and pops donut shop near Cal state LA ... the avocado tasted old... meaning past it's ripe stage and couldn't return it because I took my order to-go.. guess I'll give it one more try.. but wasn't impressed.. read more

In a way, I'm happy for all the sour grapes negative reviews because they might help shorten the line that I usually have to stand in. LOL! I love Einstein Brothers bagels, especially and in particular the one on S. Lake Ave. at California Boulevard. The staff is always polite and very helpful, and they get my order right Every Single Time. read more

They can't seem to get the order correct. So, this is 3 times in a row where they messed up my breakfast sandwich order. Recently they changed management and it's been all down hill ever since. In an effort to produce more orders per hour, toasted bagels are run through their toaster faster than they should be. The new employees don't know the different kind of bagels and they run out of coffee and creamer during their busiest time of the morning. I wish their was another place to get a fresh bagel or bagel sandwich from in Pasadena because I would definitely switch. The corporate franchise office needs to visit and retrain the staff. Check your order, you have been warned Update - I gave Einstein's another chance and once again my order was wrong. I should have followed my own advice. $6 down the drain, the sandwich I received was completely incorrect and something I will not eat. My advice is not to waste your money. read more

Love getting bagels here and noticed they sell dog treats. I wanted to know if the place is pet friendly enough to let me walk in with my dog sometime to get food so I don't just leave her in the car. Can somebody confirm if it is or not? read more

Not sure how hard it is to toast a bagel but apparently you really need to be Einstein do so at this branch Ordered a lox and a egg and cheese on toasted sesame. What I got was lox on a cold bagel and egg and cheese on a Luke warm sesame. Asked the girl if she could retoast the bagel and her solution was to throw the sandwich in their nuker and microwave it till it turned to a messy slob. Figured third time could be the charm but to no avail. What I got was still again barely warm untoasted bagel. I thought maybe I was being too picky but there were 2 girls behind me complaining about the same thing. Yet another couple sitting next to us also complained their lox was on a cold bagel. Management doesn't seem to give a shit. Will make sure never to come back. read more

Einstein Bros. Bagels - This is their third attempt on a "well toasted bagel". Perhaps Einstein himself should teach staff about physics of heat - Bagels Near Me - Pasadena, California

Overall the bagels are very fresh and taste amazing! However I've been three times when they have gotten my order wrong. Once they gave me somebody else's order and two other times they put the wrong cream cheese on. I called and their customer service was great. I always get a toasted bagel with cream cheese and many times they are stingy on the Cream Cheese.... If you sign up to be apart of their email list, you can get a lot of coupons and rewards!! read more

Einstein Bros. Bagels - Cinnamon Raisin Bagel with Strawberry Cream Cheese. So good, but I wanted MORE CREAM CHEESE. - Bagels Near Me - Pasadena, California

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I would give this place half a star if I could. Ordered the Santa Fe on hash brown bagel with a sub of egg to avocado. They didn't tell me that they would end up charging me $4 for that substitution. When I brought it up because the for two egg white ($1.20) and avocado ($1.49) was only a difference of 29¢, the total should have come out to $7.08. Instead they settled on charging me $9.16 ebecause apparently if you order without egg, they're supposed to charge you for the "individual items" ??? In what world does that make sense? I was making a substitution, not asking for a totally different bagel sandwich. They couldn't even get the bagel right, they switched it to a plain bagel instead of the hash brown I ordered or the Asiago it's supposed to be prepared on. Needless to say, unless you want to be overcharged for subpar breakfast, don't waste your time. When I brought it up to the manager they said they'll "give it to me this time" then proceeded to only return $1.77 in change when it should have been $2.08. This was a waste of time and ruined my appetite. Starbucks down the street would have been a better choice. read more

Einstein Bros. Bagels - Receipt - Bagels Near Me - Pasadena, California

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