So excited to have this gem in the neighborhood! The food is always fresh, hot, and tasty. I have…read morerealized I really like the iced latte with a little milk. The pillowy and cheesy hash brown muffin thingy is so yummy. The bagels are top notch! The sandwiches are elevated because of the supreme ingredients. The service is also great!

There is an angry, and very unpleasant guy who works in this place who obviously hates his job and…read moredealing with the public!! I went in to pick up an online order and my order was not waiting for me... 3 other customers came in and ordered after I arrived and got their orders soon after. I calmly asked the person making the orders why my on-line order was prepared after the other customers orders, right away this guy starts giving me an attitude! He was rude, insensitive, and condescending AND never answered my question after I asked again. I recommend going someplace else for your bagel needs

New Yorker here. Best bagels that would BEAT most NY establishments. Soft, chewy, perfection. The…read morekicker - all day they're like this. They must cook 2x per day unlike any NY establishment which ends by late lunch. Accoutrements also top notch. Egg and cheese made just like in NY- wrapped in tin foil to remain fresh until you get it home. Scallion cream cheese YES. Lox - very good. It's hard to say out of pride but it's better than most NY establishments - I ordered today at 7pm and the bagels were ... Just made? Unheard of. So happy to be in Dallas for this one place alone ! Pls do not stop doing what you are DOING. I need this beautiful carb for sustenance.

Shugs got so much hype and it was so crowded! This location is near SMU campus and the line was out…read morethe door, we waited for a while to order and it took ~20min to get our food. And the food was cold! This was our first time ever trying this place so we went with the classic. We got 3 Spicy Shug w/ Everything Bagel & Pesto Cutlet Bagel w/ Everything Bagel. The spicy shug bagel was an average breakfast bagel with some spicy sauce (wasn't spicy at all in my opinion), but the pesto bagel was really good. I would recommend the pesto cutlet over the spicy shug. I wish the bagels were warmed up though, they were cold and rock hard, the fillings were also not hot. I prefer Cloud 9 Bagel in Carrolton more since they warm up your bagels and cost less.

We've been here twice, and both times the bagels have been quite good. Honestly, it's tough to find…read moregood New York style bagels in this area, so it was a very welcome find. It's a casual place, focused on bagels. Not a broad New York menu, but what they do they do well. Counter service have been good across both visits. I recommend.

I got a vanilla latte asked for it to be not super sweet and it was very sugary. Barely had any…read morecoffee taste to it. Everything bagel with scallion cream cheese was yummy but nothing spectacular

Great service, a great place to do school work after having coffee and breakfast! Been coming since…read moreit's open. Calm cool environment! The owner/operator seems to care a lot about the business which I like. Coffee is genuinely very good!

I commute to work everyday down 75. My curiosity randomly caught me pulling into BA coffee of…read moreHawaii. My first experience here was phenomenal. I talk about this place all of the time to my coworkers and students just as the service is spunky and fun. I am a coffee snob and usually only go to my other favorite is just up the street. BUT the drive through experience is one of a kind. Fast, prompt and cheerful workers. Even when the line is crazy long..... 5 minutes max, in and out back on the highway. The food is also yummy. Grab yourself a Big Kahuna

We got the Turkey Chipotle Club w/ Garlic Bagel & Longhorn w/ Bacon Cheddar Bagel. They made it…read morepretty fast compared to other bagel shops I've been to. The bagels were so good! The longhorn bagel was like a breakfast sandwich with bacon, egg, and ham. The turkey chipotle club was great. The bagels were so big and will definitely fill you up :)

Bagels were good- had the breakfast club. Very well prepared, bagel was soft and not too dense…read more Ordered when I got here on a sunday morning and took 20-25min to get my order. They were prioritizing online orders. Would recommend ordering ahead instead. Also the large posted menu does not list bagel flavors or schmear flavors. I was not able to see those until I got to the counter- bagle flavors were only behind the person at the register and spreds on small list at the register. Would recommend ordering online for pickup. They have outdoor tables with seating.

Quick service Large variety of bagels, but some sell out…read morequick. Can get plain or as a base to a sandwich --the breakfast sandwich is yummy!! Hot and tasty!

The only note I have is there could have been a little more cream cheese, but I like it goooed on!…read moreFantastic food, super quick, and I have no clue how there wasn't a line. The staff was so nice and cheerful, and the decor was adorable. I'll definitely be back!

Pretty cool place but very overpriced, decent bagel but nothing compared the NYC or the northeast…read morein general. Staff very friendly and cozy spot,

Highly recommend the spicy shug bagel sandwich…read more It was a rainy Saturday morning when I visited Shug's, and that did not deter the crowd. The line was out the door, and there was no way they weren't beyond their max capacity. The line moved pretty quickly, I ordered, and then went outside where I could breathe. I didn't have to wait too long, and the sandwich was incredible. I got mine on an everything bagel. They don't skimp on the portions, I feel like I had 5-6 strips of bacon on mine. Overall, an excellent experience and highly recommend!

Owners just opened in March. New York style bagels, hearty, with a more diverse menu of sandwich…read moreoptions than the other franchise places. Their sandwiches have more filling, tried their lox sandwich and longhorn. Lots of fillings and bagel options to customize their breakfast sandwiches. Go early because they tend to sell out quickly after 11:45. Lots of interior space and a few patio chairs for when the weather is nice.

The cashier ( who seemed like an owner ) was very sweet and kind and you can tell they get good…read morebusiness considering there are hardly any bagel options on this side of town. I grabbed a Ken's favorite on a rosemary olive oil bagel . Would've loved if the bagel was actually toasted . The bagel was just ok overall - absolutely not worth the $15 . Seems like most others come for the egg breakfast sandwiches . I don't think I'd come back and would rather spend the money on gas to drive outside of mckinney to grab a quality bagel . Missed the mark for me and won't be back .