Went to Jersey Mike's Subs at Kroger Center in Frisco…read more Ordered a bag of chips to have with my cheesesteak. No chips in the bag when I got home. Then after only one bite, I found a long human hair in my sandwich. Drove all the way back and asked for a refund on the sandwich and the chips I never received. Manager tells me they can't refund individual items because I redeemed points for a part of my order and I'd have to reach out to corporate, unless I wanted a full refund on the entire order. Yes. Obviously I want the full refund. After missing part of my order, finding a HUMAN HAIR in my food, and having to drive back, a full refund should've been common sense. Not the first time I've had a bad experience ordering from JM's. Do they just promote absolute morons to managerial positions, or was this just an isolated incident?

I just don't understand this new generation. What ever happened to greeting customers when they…read morecome into your store? Instead, they continue with what they're doing then give you a head nod when they're ready to take your order. They have plenty to say to each other but can't say a simple, "hello" to a customer, then expect a tip! Unbelievable. The service here is horrible and they all need customer service training. It's so simple.

JM is always my first choice for a "fast food" sub. The quality of ingredients along with all the…read morepairing is by far my favorite. Service at this location is great, fast and friendly. A bit on the pricier side, but worth it. Location offers minimal seating. Reward program is ok, overall 9/10.

I got a regular size #8, chips and a drink for $15.78…read more Waaaaay too expensive IMHO. I can go and eat and be served for lunch for that. I like the product they make but not at that price. Sorry

Very family oriented. Yummy food incredibly convenient location for me…read more Perfect meeting Spot for my niece her family and me. Dependable breakfast and yummy catfish prices are very reasonable. This is a keeper

Excellent choices, very family friendly, and delicious country fried steak. They call it chicken…read morefried steak around these parts, and I'm here for it! My best friend got the guac burger and loved it, so if both of us had a great time, that's a great restaurant in my book. The portions are awesome by the way, I love when any food place feeds you how it should be. My pet peeve is small portions, not cool. Great job to the staff and cooks!

We did takeout lunch here on Mother's Day (Sunday, 5/10). We ordered turkey burgers and fries…read more Everything was good - including good service. We will go back another time and try their beef burgers and shakes!

Friendly service, tasty burgers, onion rings and milkshakes!! Will be coming back soon!!read more

This will be my first time doing this to a business I wanted so bad to support. I've been telling…read moremany people to come to this location because the company is from Chicago and we have a lack of these restaurants here in the DFW area. The first time I went the staff was engaging, answered questions, etc. I've been here at least 8 times since with sending my son, husband, and others there in the last few months. I've heard numerous complaints about the staff's attitude and my friend was there this week and said he wasn't treated as though the business appreciates customers. They're not busy but will ignore you for a while and then come to take your order like you're bothering them. Still, I really wanted a Philly steak tonight. My family wanted to go to pick up Portillo's but since I'm recovering from a procedure they gave me what I wanted. We ordered A Philly Cheesesteak, the Maxwell Polish & A Super Taco. I was hyped cause I had been wanting their sandwich for over a week now. When I took a bite, the meat had a spoiled taste. I looked at the sandwich & meat and smelled it and it was an off scent. Not seasoning. I've had this sandwich numerous times as well but there just happened to be something wrong tonight. I called 4 times - no answer. Mind you again, they're usually not real busy. I waited a few minutes and called again. No answer. My husband went to let the gentleman know what the situation was and he got irritated and said "I don't know what you want me to do". He goes to the back speaks to a lady. She comes back, husband explains. She says she has to call the OWNER to make a decision ( umm what?, okay). She dials a number & just handed my husband the phone. The number was the restaurant number so it went straight to VM. she comes back & says I'll call the personal number. She dials it, again hands the phone to my husband and she walked away. No one answered. Meanwhile, called back & she walks away to talk and now he hasn't said anything to the manager. The young lady comes back and says the owner says ..... " send her an email"! An email when the food is returned, the money was paid & the product just wasn't right this time. She said there's nothing I can do. I don't have another option. She hands him a card and that's it. Now he has sent the email but I now see why others have said what they've said. They don't want our business. They can't want customers or they wouldn't treat people with such disdain. I'm showing a pic & copy of my previous review to show you that I did in fact not only love the food before but also was promoting it. Now, even though this restaurant is 8 blocks away , I won't support a business that doesn't respect their customers & treat them with disrespect. There are plenty of places for me to spend $40 to.

I'm from the Chicagoland area so I was super excited to try this place! I love the references to…read morethe city and appreciate the authentic Chicago vibe. I loved theme of the names of the sandwiches, that custom vibe make it worth the wild. Inside I loveeeee the custom mural! It makes me feel at home! So boom the food. I personally got the pizza puff and fries and it reminded me of my childhood. Literally can't go wrong! These are the reviews from my family of their food: The Shed: The fish was seasoned very well! The bread was good, the sriracha was good. It was a great combo of fish and shrimp. Would deff get it again. Out West: It was delicious. Nice flavor. Scrumptious. I would get it again. The bread was so good and soft, and just enough toast. Back to me. The cakes were so good!! The strawberry shortcake with that crumble on top...OMG! Somebody auntie is deff in the back with it! The owner also made some complimentary sangria, & it was 10/10!! She said the bar will be open soon closer to the grand opening. There was a wait for the food but it was well worth it. Also they skimped on the mild sauce, y'all need to fill it up!! Really excited to see this place flourish.

Fantastic chilaquiles verde!!! Great service too. Glad we stopped here on a road trip!read more

My avocado toast with basted eggs was delish!!! It was my first time and I thought it was great…read more Staff was good, food was brought to us at a good time. Try it.

Good food and excellent service. The servers here are so friendly. I like the burger and the salads…read moreare good as well.

Charming small town restaurant with the home cookin' type meals. We had our first visit on a…read moreThursday for dinner. They have a chicken fried steak or chicken fried chicken special, which is $12.99, comes with 2 sides. My hub and I shared this meal and also ordered a BBQ burger, comes with thick bacon. We substituted onion rings at an upcharge. The steak wasn't too tender, but it was large and crispy. It was a bit underseasoned. The white cream gravy had that home cookn grease flavor. My hub liked the Italian style green beans, I felt they were too salty. The burger stole the show. We will go back for that. It's a charcoal burger with pretty good BBQ sauce. The cheddar cheese was melted and even though the menu doesn't say it, it comes with lettuce, tomato, pickle, red onion. I liked the onion rings. The server was nice and attentive.

This place is nostalgic for my husband since he grew up eating here but the food is just ok. Both…read moreset of fries lacked flavor, just not my favorite.

Scotty P's keeps upping their game with new menu items! They struggled a couple years ago, but…read morethey are back better than ever. We visited last night and the dining room was clean, the staff was friendly, the service was prompt, and the food was terrific! We will be back soon!