This whataburger literally takes FOREVER. I barely eat there anymore because of the wait times. It's ridiculous.

Terrible waited 15 minutes in the drive thru Isn't whataburger supposed to be fresh? This is a chicken sandwich, came with cold fries. Nothing fresh about it. read more

Whataburger - This is the chicken sandwich I just picked up from whataburger. This one s not fresh. Waited 15 minutes - Fast Food Near Me - Princeton, Texas

Walked in and nobody ever came to the counter. Stood there waiting while the staff fooled around in the back. After a long wait, my wife and I gave up and left without ever getting served. Poorly managed location. read more

Quick service inside. Very Clean restaurant. Hot food that came out quickly and correctly. read more

Whataburger - Sausage patty and egg round - Fast Food Near Me - Princeton, Texas

Whatamess... I got Albert's food instead of the double cheeseburger I ordered But, Albert enlightened me to the best late night carb heavy meal! Chicken strips, texas toast, fries with gravy to dip it in. I'm hooked So I guess it's a good thing the service was so bad? Thank you Albert and thank you Whatamess for this awesome meal! read more

Whataburger - Albert's epic meal - Fast Food Near Me - Princeton, Texas

Fast food? More like shitty slow food, double lanes on the drive through only quadruple their time. Mediocre is an oversell. Avoid at all costs ZERO STARS read more

Consistent! This Whataburger location NEVER disappoints. The burgers here are always juicy and fresh. Fries too. Staff is friendly, the service is fast, and my order is always perfect (even with all my fam's picky mods!) I usually hit the drive thru, but when I do go inside it's always super clean and seems well-run compared to other WB's. Definitely my go-to spot lately when I want something extra satisfying. read more

Why do people expect a Fast Food Place to be a 5-star restaurant? This Whataburger is putting out dandy food at a dandy expected price. This is a very busy location since it's new and on 380. 2 lanes working in the drive-thru at 10:30am. Sweet, efficient worker helping outside. Easy to understand. I went inside to use the restroom and look around. Both the restaurant and restroom clean. Hubs had breakfast on a bun meal. Said was great. I tried the breakfast bowl and I am so glad I tried it. Thanks Whataburger! read more

Whataburger - New Breakfast Bowl - Fast Food Near Me - Princeton, Texas

Not good. Over cooked and dry. No flavor. Soggy fries. No salt. First time trying this place because I'm from it of state. Never again

Bun was old /stale and pie was old. Fries seemed to be fried before. Very disappointing.

Drive-thru wait times are to the point of absurd and price gouging is in full force. Brand new Braums next door is already mopping the floor with this Whataburger. read more

Slow no one is halping when u get here never and they make u wait a longg time before take your order wait a long time and the workers just keep looking at me and ignoring me This is so bad customer service read more

Slowest whataburger ever when you see two cars in line you think it won't be that long sat here 45 minutes being third car in line

This place is insanely slow at all times of the day, no matter when you come. It honestly deserves half a star at best. The service is terrible -- the teenagers working here clearly don't care about their jobs. They move at their own pace, act like they're being forced to be there, and have no sense of urgency whatsoever. It's obvious that management doesn't hold anyone accountable either. Don't waste your time unless you're ready to wait forever for the simplest order. read more

Insane how shitty this location is. No matter if you order in person, drive thru, mobile order it's always a wait. The food has never tasted fresh in the 6 years I've lived here. Don't eat here. Save your money and go somewhere else. Horrible service, just got done waiting almost an hour for my food when I ordered thru the app. read more

Went through the drive through then up to pay and get my food and they didn't even have my order. Then the window lady didn't come out for another 5 minutes, then asked what we ordered and took 10 more minutes to get it together. When they handed it to me it was still wrong. Food is not even good. Very disappointed with this place. Not even "fast food". read more

I have stopped here for breakfast before and it has always been extremely slow. Thought that placing an online order would speed things up, but boy was I wrong. Order was supposed to be ready between 5:25 and 5:28. With only 2 other cars in line, I didn't get my order until 5:41. I would have left if I didn't pay already. Where is the hustle and respect for peoples time? read more

I gotta say, i pass one other Whataburger to get here. These workers are always willing to help you out in the sense of getting the order they way you like it. They aren't rude and I appreciate that extra these days. Special shoutout to Josiah for pulling off my sandwich, he deserves a raise and some recognition! read more

If you are trying to get food in the morning, avoid this place. They have no hustle. If I stop and try to get breakfast, I wait behind one vehicle at the window for the entire ten minutes I've allotted for grabbing breakfast. Every fucking time. I never even get my food because I just have to ditch the line because yall are so fucking SLOW!!!! read more

3 of 4 burgers wrong and my onion rings where sitting around all day or the oil used to cook them was really old. Not a good experience. The Coke was more carbonation than Coke. Sounds like the syrup needed to be changed. They had plenty of people on staff so I'm not sure about about all the issues noted. read more

Whataburger - a tray with onion rings and a drink - Fast Food Near Me - Princeton, Texas

If ZERO stars was an option that's what I would choose. This is the crappiest Whataburger I have ever been to. The employees are all teenagers with terrible attitudes. Save your money and drive a little farther to McKinney. read more

This is so frustrating. It sucks because we really like whataburger.... obviously. It's delicious. But seriously? We pay you to make us food and in exchange you give me what I paid for. It's simple. But I cannot even with this..... I'm so grossed out. Like would you want to eat that? And the French fries were soggy. Disappointed. read more

Whataburger - Nasty lettuce and random onions... I don't like onions AT ALL and what the Hell is that lettuce?!? GROSS!!!! - Fast Food Near Me - Princeton, Texas

Service at this location has never been quite up to Whataburger standards. I am a long time, loyal fan and customer, but tonight may be the last time I endure your miserable service.. it only took less than five minutes from pulling up to get in line at 11:12 PM to get up to the ordering kiosk. It took over 50 minutes after placing my order to get up to the window to receive my order! That's totally unacceptable. Something needs to change here. Whataburger has all the resources you need to make this right so please do it! read more

Not to the standard Whataburger used to be. Slow, food below par and employees don't seem to be trained.

took forever and didn't even give me the right food. There was also nat's everywhere.

This is so unappetizing. And fast food isn't cheap anymore so this standard is unacceptable. Plus the girl who brought my food barely acknowledged my existence. read more

Whataburger - Fast Food Near Me - Princeton, Texas

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I would give this place no stars if I could. Ordered two taquitos at 1120p, waited in line for over 20mins just to be told my order wasn't ready. Had to pull up and watch 5 people get their food before me. Parked, walked inside and my food still wasn't ready. Took another 5-8 mins before they could get it to me. Two. Taquitos. Over. 45 mins. I won't be going back anytime soon. read more

Service is bad lol. Just went through the drive-thru to redeem my first free Whataburger from the app. The person at the speaker told me I had to order through the app. That's understandable. I did and I waited in line. When I pulled up to the window, I told the lady there that I had a free Whataburger and I told her my name. I tried to show her my digital receipt but she didn't even wanna look at it. She told me that my order wasn't on the screen yet and came to the conclusion that I ordered at the wrong location. I made sure I did and I even double checked. If I had to wait until it did appear on the screen and I had to wait in the front, that would've been okay! But no, after asking her what should I do because I literally placed the order at the right location, she told me to just go to the front in a rude way. I have never met anyone so rude in a restaurant. Waiting longer for my order is fine, but she was far from nice. I work at a customer service job too and I can't even understand how she's that rude. Being nice should be common sense. I'd rate this 0 stars if the burger was bad. To future customers, don't expect good customer service here. read more

Not only did I have to sit in the drive through for 23 min, I was giving the wrong size drink and when Jeimmy brought me back the correct size, it was overflowing and it spilled on my apple watch and in my car. She simply said have a good day and walked off. I would have thought waiting 23 min for my food, it at least would have been fresh but my fries were cold and hard, my drink was not correct, and the burger was sloppily made. I will never come back to this location read more

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Was in drive thru for over an hour and didn't even bother to say something what happened to this place used to be good don't recommend to anyone going to McKinney is faster than going to this one. read more

My boyfriend and I waited in line for over 20 minutes just for us to get to the window to pay and them telling us they don't have our order. We ordered and someone who didn't do their job correctly didn't put our order in. The female manager came to the window with an attitude and no apologetic attitude because her employees aren't trained (probably due to her). I asked for her to take our order again and she's still giving attitude as if we were lying or something and said if we wanted to order then we need to go inside (with a sleeping toddler and groceries in the car). This place is rude and disrespectful! Ran by a immature manager and kids who don't know how to work! read more

Just left here a few minutes ago. Was greeted by Samaria at the first window and she was very nice and polite. It was very busy as it is the breakfast rush, but she still has a smile on her face. Pulled up to second window and was greeted by Nina. Again very nice and had a smile despite the breakfast rush. read more

They messed up order..kid that made. mistake told me to keep for inconvenience...while I was waiting manager came out ask me what the problem was ..told her they left burger short a patty...she yanked food off my table and threw it away...I have never seen anything like it..(was a supervisor/owner 35 years +...we will see if owner/partner contacts me ...I called cooperate read more

We just ordered food in the drive thru tonight and we're directed to stay in the outside lane. By the time we received our food, the 3 cars in the inside lane got their orders along with 4 additional cars that weren't even in line when we ordered. Our order finally came out and the kids order was missing half of the items. What was most irritating was that we ordered a plain triple without the bun, and kids chicken strip meal. Two very quick things to make and it ended up taking 20+ mins to get out food. Will not be going back to this location. Easily the worst whataburger I've been to. read more

Stopped in at 11:28 on 8-31-2022. Not like I expect from Whataburger. The space cadet behind the counter didn't listen to me when I placed my order, and concentrated on selling the "Meal Deal" and adding cheese to my burgers. Too much mindless spiel when I only ordered a Whataburger, a Junior Whataburger, and 2 senior drinks. You don't get a Senior Discount on the Meal Deal. Besides that, we are trying to eat healthy. The ton of carbs in the meal deal are Heart Killers! The so called cheese is neither tasty or healthy. Treat seniors with respect! Don'y try to kill them! It took over 20 minutes to get our meal. Our sandwiches were tepid, almost cold. Whataburger has gone down hill since the buy out by the Chicago mafia. They need to take down the sign in the window that says "Family owned and operated". I ate in a MCDonalds yesterday, The kiosk eliminated the counter space cadets. My order arrived in about 5 minutes. It was hot and tasty. Sorry to see the legacy of Roy Hobson going down the drain. I used to love Whataburger. read more

Extremely slow, very poor management. It is properly staffed but employees don't seem to be trained. Again a management problem.

This whataburger is incredibly slow it's almost impressive. the food is decent and the customer pretty poor. It's sad because it's one of my favorite places to eat but I know I will need to plan ahead in order to have enough time to eat and be able to get where I'm going. If your in a rush by all means by pass and get something else. Came back the next day hoping for a different result and they got my order completely wrong. My business and time will no longer be spent at this location what a rip off read more

Whataburger I am absolutely appalled by what I face today when I went to Whataburger. I ordered five pies, two Apple and two lemon at 7:24 pm. I did not leave the store until 7:48 PM. We ordered early so that the pies would be ready but when we got there they were not ready though they said they were supposed to be ready at 7:29 PM. At around 7:30 A young lady came out handed us a drink, and said we are still waiting on one pie to cook. 10 minutes later we had not seen one person come back out, and had not gotten our order. I decided to go through the drive-through to pick up my pies. When I got to the speaker I explain to the kid what was going on and then I needed my pies. Instead of saying I will have someone run those right out to you he said pull up to the second window. So again we sat ten more minutes waiting in the line so we could get to the window. When I got there, I asked to speak with a manager. His attitude was absolutely appalling.Not only did he not care that I had not gotten my order yet, he acted as if I was putting him off to get my order.His name was Lorenzo Zamora. And yes I am calling him out because I feel that people need to know that Whataburger does not care about their customers. His attitude was so poor, he just said we tried to run it out to you but you had already come to the drive-through. Never once did he apologize, never once did he say They were wrong, never once did he offer to make it better. All he said was do you want your pies. When we drove off my daughter check the order and realize we were missing the one that they had cooked later.Therefore I went into the restaurant and I said I want to speak with a manager. Not only did the kids inside Whataburger laugh at me because I was upset, he did not even hurry to see me. He actually waited, I feel, a little longer because he didn't want to talk to me. Some of you will say they were just understaffed and they are doing the best they can, but that is absolutely not true. They had about 10 people in direct sight of me. You may also say they just messed up once, but that's not true. They have messed up on my order 3 times in the last few months. The first time they just didn't Didn't have a pies and didn't bother to make them. The second time I got home and found out I got the wrong pie, lemon instead of Apple. This time I ordered five pies at 7:24 and did not get them until 7:48 PM.I am extremely upset with Whataburger but more so I'm upset with the manager and the fact that he could be so uncaring and have such a poor attitude. I don't know how he's a manager. He's not a good fit. Please, if you want whataburger take your business elsewhere! read more

My boyfriend and I have gone to this whataburger several times and something always seems to be off with our order but we over look it. This time we were SO disappointed! Both of our orders were wrong, the burgers were legitimately cold on the inside, and both were so loaded with onion I couldn't even eat my sandwich because the onion smell and taste was so overpowering. The gravy cups we got had about a tablespoon of gravy in them and the fries were so stale. Such a waste of money. read more

Whataburger - Avocado bacon burger - Fast Food Near Me - Princeton, Texas

The best customer service at Whatburger! They are always kind and professional with my family. I'm sad to say I'm disappointed again with my food! They forgot the fries to 3 meals. Last week I was missing a biscuit sandwich. Please let us know what's going...is it the inventory running short? read more