Chick-fil-A January 21, 2026 (5/5) I stopped in hoping they might still have the Christmas Peppermint Milkshake, and to my surprise, they did. What made this visit truly memorable, though, was the people. The staff -- including the store manager -- were exceptionally friendly, welcoming, and easy to talk to. In contrast to how unfriendly or rushed many businesses feel today, this location stood out for its genuine warmth and courtesy. We arrived about 20 minutes before closing, and while Chick-fil-A is usually extremely busy, this quieter moment allowed time for conversation. We were able to chat, share a few laughs, and connect in a way that felt natural and unforced. It felt less like a transaction and more like a real human interaction, which is increasingly rare. Service was efficient, the restaurant was clean, and the overall experience was calm and pleasant. This visit reinforced why Chick-fil-A consistently sets the standard for customer service. A rare and appreciated experience -- I'd gladly return. read more

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Spotlessly clean and welcoming ambience.! And then the service with a warm smile. Nothing could make the morning better! Except for a cup of freshly brewed coffee -check ! The egg white grill that I ordered on biscuit and one on muffin as well came out hot and freshly made. Made my day! We will be back soon ! read more

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Food was fresh, best fast food breakfast I've had in a while. Had the egg white grill sandwich and my husband had the chick-n-minis. Was not expecting much but was left satisfied. read more

Not surprised that this location delivers the same consistent product as the others. Delicious: Southwest Chicken Salad Chicken Strips Waffle fries Easy way to satisfy my fried chicken craving without breaking the bank. Go! read more

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I took my daughter to Chick-fil-A after a movie. She ordered nuggets and a side salad, and this is the salad they gave her. So disappointing. No green lettuce at all. Just chunks of white lettuce. Hey Chick-fil-A what happened to your standards? I would like to say this is the first time, but this is just one of many where the salads look like this. read more

Chick-fil-A - Side salad. So disappointing. My daughter couldn't eat it. - Fast Food Near Me - Mckinney, Texas

This particular Chick-fil-A location is one of the worst. Whenever I go to pick up food, they almost always forget to include condiments, salad dressings, etc. Unfortunately, calling to complain yields no meaningful resolution, as they offer a complimentary meal, which is often forgotten and never redeemed. I am thoroughly dissatisfied with fast food restaurants. Their service is subpar, and their prices are excessive. Ironically, they recite the order back, including the salad dressing, yet fail to include it in the bag. read more

Horrible managers and owner They refused to refund after they messed up my order. This is owners discretion. Tried to call her and fix the mess to and she still didn't replace or add the correct items to my app like she said she would. Then I call and a kid chandler asked if I was high trying to be funny cause I had mixed up the managers name. A lot more issues to the story. Just going to plan stops at other locations. Not giving them my hard earned money read more

Great food. Great service. I like to go in and eat because you get a little more time with the staff. The drive thru line can be long but it always moves so fast. They're very accommodating with special requests like no ice in drinks, serving lunch items during breakfast hours (with a few minutes wait), subbing buns for multi-grain or gluten free or even lettuce wrap. One thing I don't understand is why they don't list spicy chicken as an option for the breakfast burrito/bowl and even the grilled cool wrap when it's totally an option. I love the spicy chicken! Highly recommend!! read more

Food is good at all chick fil a BUT I don't care if it's 9pm on Saturday you still have to staff appropriately to keep the one single drive through moving. read more

I usually don't leave feedback for a fast food place unless they're really bad or really, really good. This Chick-fil-A location is the latter! Awesome new location, enthusiastic staff, fully staffed, and very clean. This place is way better than the nearby Chick-fil-A at Eldorado and Ridge, which has again closed its dining room. Our food arrived at our table (we used the app to order) within 5 minutes of placing the order. My sandwich was well prepared and our fries were hot. We just found a new favorite Chick-fil-A! :-) read more

Did not give me my chicky sauce. This was unacceptable. Will not be coming back today.

Shush! I have a secret! Although, I really don't want to share it with you. This Chick-fil-A is the best-kept secret in McKinney. It's never as busy as the one on 75 or El Dorado. The lines are never long, and it's always quick service, Chick-fil-A is known for its five-star service, friendliness, and cleanliness. This Chick-fil-A has it all. It is a hop skip and a jump from my house. I frequent it often. This Chick-fil-A is welcome to the McKinney eateries. I'm glad it's added to the Lake Forest and 380 intersection. read more

This is usually my favorite CFA and that's saying a lot, I worked at a different location for 2 years. Usually the staff are amazing, the lunch rush is never usually that bad when I there, and it's ALWAYS clean inside! However yesterday my mom gifted me a reward via the app, I went to the store and tried to redeem it as it's all I had to pay for lunch. The reward wouldn't scan and I tried to load it into my app and use it, I got an error 404 message saying the server was down. When I showed the manager, she said all they could do was give me the phone number for tech support. I remember as a CFA employee, when someone was having issues and it was the company's fault we'd take extra good care of them and that is not want I experienced yesterday! read more

Chick-fil-A - Chick-fil-Freshly-Brewed Iced Tea Sweetened - Fast Food Near Me - Mckinney, Texas

This place was amazing. After Special Olympics we stopped in for a bite and the staff here was amazing! They helped each one of our kids ordered. Got their names and were extremely patient with them. Keldric was top notch. Highly recommend this location. We cannot thank them enough!!!! read more

Chick-fil-A - Keldric is amazing. Thank you! - Fast Food Near Me - Mckinney, Texas

Today I ate there like every other day with my granddaughter since thats all she eats ..., it was not the first time this happens!!!! We were eating and one of the workers starts checking every single table BUT ours!!!!!, I was like, it's ok no big deal, I got up order more food to go and got a refill on my drink., here comes the the Manager Erick now and starts checking again every single table, picking up trash and refilling drinks BUT ours!!!!!! Like I said it's not the first time this happens, as I was leaving the place I asked the manager Erick what was the reason we got ignored and his response was,,, I didn't even know you you were here, I didn't see you !!!!! Arrogant!!!! Bad management!!!!! I felt discriminated!!!! read more

Attentive and polite staff overall. Chicken noodle soup is hot and not too salty as some other CFAs nearby. Speedy kitchen. Long drive-thru lines as always. read more

One thing this Chick Fil A lacks is attention to detail (i.e. following substitution or omission requests), but other than that it's another CFA with amazing fries, amazing chicken, and amazing customer service. It certainly took a while for the staff to get their groove after opening this location not too long ago, but they found it. I love how convenient this location is compared to the one at 75/380 and it doesn't take forever for food to come out. read more

They don't go in the order of the cars. I've been skipped numerous times. They'll assist cars that arrive after me first but bc the car in front of me was taking a long time. I've also been here where cars were there before me and they had me wait a few mins to help them. Poor service. If I were a different shade I'm sure I'd receive exceptional service read more

They ruined the drive through trying to force customers to use their mobile app. Much longer wait time now in drive through. read more

Chick-fil-A - They ruined the drive through trying to force customers to use their mobile app. - Fast Food Near Me - Mckinney, Texas

Sandwich was good but this is the first chick fila I've ever gotten food poisoning from. Will be going to the one up the street from now on

I went through the drive thru today and the lady taking my order commented that I looked really nice. I told her it was my birthday. She offered me a free dessert. To my surprise when I got to the window to pick up my food, the crew sang happy birthday to me and was so kind. Truly awesome crew. read more

First day open. Love the next gen drive thru. As always, employees offer a welcoming and professional experience. Nugs = yums. read more

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Food is always amazing, super quick service and love seeing the smiling faces from all the employees, 10/10 would always go here!

Great service, manager followed up at table, great food, quality value, very clean and friendly!

Asked for the 2 grilled chicken sandwiches and got a fried chicken sandwich with only a damn pickle and my sweet tea had ice after I ordered it with no ice. Clearly they don't read the orders here. read more

I love chick-fil-a and I just started coming to this one, although my order is never fully accurate. I never receive my sauce and don't always have napkins. another issue is my sandwich, I prefer it to be cut in half and the order takers always say they can do that. When I get it it's not cut in half and i'll look at my receipt to see if it was added and the specifications are not normally followed. I also noticed that the order takers are often the ones to forget to add the details which is why my sauce is not normally given nor my requests to a sandwich. I understand mistakes happen and love all the people here, but the order accuracy makes it very aggravating. read more

Went here, ordered well done fries. The guy taking my order said "alright, let me write that down for you." After receiving our meals, we noticed 1. they gave us 4 ranch's for $37 worth of food, and 2. the fries were soggy as if they pulled them out the fryer a minute early. When we went back, the same fellow asked what we wanted and we said, "we ordered well done and didn't get any," and we were very polite about it. He smirked, asked in his mic if they did well done fries, and then said "sorry, we don't do well done fries." then why did you write it down? also, I have never heard of a CFA that doesn't do well done fries. just a bad experience, and coming from someone who used to work at CFA, customer experience was adjacent to popeyes. read more

This restaurant far exceeds any fast food restaurants I've ever been to! It only takes a few minutes from ordering to receiving the food. Very courteous and polite employees! The food is always fresh and hot. My first visit I had a chicken sandwich that I had to let it cool down before I could eat it! I highly recommend this restaurant! read more

they have got this place working like a well oiled machine! not to mention the employees are so kind, i will definitely be coming here more often read more